Sep 11, 2020
• Provide phone and chat support to students and parents on iPads and Laptops. • Provide timely and effective support for Technology devices including but not limited to desktops, laptops, and printers. • Repairs, maintains, and upgrades technology-related equipment. Reads and interprets schematics, wiring diagrams, and manuals. • Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment. • Maintains an inventory of electronics components needed to make timely repairs. • Uses a work-order tracking system for routine repair and maintenance of equipment. • Escalates complex problems to higher-level technical support accordingly. • Serves as team player and role model for other employees in the organization; demonstrates a commitment to continuous quality improvement; supports and exhibits organizational core values of caring, respect, integrity, responsibility, high expectations, being customer driven,...
Sylva, NC 28779, USA