Oct 09, 2019

College Counseling, Team Director

  • Good Reason Houston
  • Houston, TX, USA
Full-time Other

Job Description

Manager/Director of Scholar Success

Good Reason Houston is seeking a Manager of Scholar Success who has a strong track record helping students enroll and succeed in college and is excited to join the founding Harris County Promise team. The Manager will lead a team of success coaches to help students successfully transition to college, persist to completion or transfer, and access living wage employment.

This position reports to the Managing Director of Promise and will play a key role in ensuring Good Reason Houston realizes its vision that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. 

 

Responsibilities:

Program Design

  • Own user experience design to ensure student-friendly, easily accessible, seamless support of students throughout their college journey
  • Possess and develop expertise in retention methods for at-risk students and inform the team of developing theories and best practices
  • Create, administer, and manage student and parent texting campaigns
  • Manage the administration of student incentives and additional supports
  • Design and monitor all student-facing communications for student-friendliness and impact, including text message campaigns, emails, and program collateral 

Data Management

  • Work with the team to develop an effective case management system to facilitate data collection for timely and effective intervention by Promise staff and campus stakeholders
  • Track and analyze data through the case management system to design effective interventions based on student needs
  • Prepare reports and turnkey information to the Managing Director and coaching staff for immediate programmatic adjustments to reach performance goals

Team & Relationships

  • Lead a team of college-based Success Coaches to help students transition to college, maintain satisfactory academic progress, and persist to completion and/or transfer
  • Manage and support Success Coaches including training, evaluation, and ongoing professional development
  • Develop and nurture relationships with college and community stakeholders to reduce barriers and facilitate student success 
  • Turnkey lessons learned to inform strategic work across our K-12 and higher ed partners and contribute to the achievement of Good Reason Houston’s mission and goals
  • Serve as a hands-on contributor to the Harris County Promise team and collaborate on initiatives across the team to ensure students successfully enroll and succeed in college

Qualifications:

Requirements

  • Bachelor’s degree in a relevant field, Advanced degree preferred
  • 8+ years of professional experience related to college access and success with a strong track record of successful student outcomes

Competencies & Characteristics

  • Expertise with designing effective student interventions and supports
  • Commitment to achieve rigorous goals on behalf of students
  • Flexibility to respond to and manage a range of stakeholders
  • Experience managing high-performing teams
  • Creativity and innovative thinking skills to respond to emerging needs
  • Strength in data tracking, management, and analysis
  • Ability to use data to problem-solve and set strategy
  • Demonstrated passion for the transformative power of education

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