Sep 09, 2019

Development and Communications Associate

  • City Year
  • Providence, RI, USA
Full-time Community Engagement and Outreach Development and Fundraising Marketing and Communications

Job Description

The Development and Communications Associate will contribute to City Year Providence’s sustainability and growth by helping the site to create an exceptional donor/prospect experience that deepens relationships and expands our base of support. The Development and Communications Associate will accomplish this by playing a pivotal project management role in the execution of inspiring fundraising and donor engagement events; supporting donor data management, gift processing, and donor recognition; and leading on donor and event collateral, social media, and communications projects in collaboration with the development team, site leadership, and headquarters specialists. This position reports to the Development Director and works closely with the Individual Giving Manager and Site Leadership—including the Executive Director.

The successful candidate will have experience telling authentic, inspiring stories, experience with project management, and enthusiasm for learning new systems and processes. A commitment to social justice is required, and knowledge of public education is preferred.

Job Description

Support Site-Based Communications and Social Media Plan

  • Serve as Brand Manager for the site by providing training, support, and oversight to ensure site is following brand guidelines
  • Create/support social media campaigns for site and organizational campaigns
  • Create and implement year-round communications strategy, including but not limited to: Twitter, Instagram, blog, and e-newsletter
  • Manage team of ACMs around social media posts from school teams
  • Maintain CYPVD website
  • Create speaker briefings, press releases and other collateral as needed for events
  • Serve as liaison to media outlets and seek out paid/earned media opportunities
  • Plan 2+ appeal mailings, creating printed and electronic content

Serve as Project Manager for City Year Providence’s Largest Fundraising Event, Starry Starry Night

  • Create and manage a team of City Year staff around a work plan
  • Work with Development team to ensure meaningful donor experiences
  • Manage vendor relationships and ensure timely payment of invoices
  • Design event collateral including invitations, program book and electronic materials
  • Manage RSVPs, seating, and registration logistics
  • Recruit and manage volunteer support
  • Manage expenses and stay within budget

Event Support

  • Provides operations support for Development and site-wide events including house parties, open houses, Opening Day and Graduation.
  • Generate invitation lists, manage mailings, and RSVPs
  • Maintain relationships with vendors for space, A/V, food and other services as needed
  • Create invitations, social media collateral, program books, sponsor recognition and event themed collateral

Support the Operations of the Development Department

  • Manage gift processing, donor acknowledgement, and invoicing for pledged gifts
  • Ensure accurate data in the SalesForce fundraising database
  • Support weekly department meetings, monthly strategy meetings and quarterly board meetings
  • Represent City Year Providence on national Development Operations and Marketing and Communications calls
  • Support department in generating mailing lists for appeals, invitations, and other engagement


  • As a representative of the Development Department attend quarterly board meetings
  • Attend national trainings
  • Attend site-wide social justice trainings
  • Attend internal site-wide events
  • Collaborate with site staff to support the success of ACMs service
  • Comply with AmeriCorps regulations
  • Pass a background check
  • Attend school-based functions as assigned


  • Excellent written and oral communication skills
  • Efficient time management skills: ability to meet deadlines and prioritize multiple projects
  • Strong initiative and ability to work independently to achieve goals
  • Ability to work the flexible hours demanded of a deadline-driven position
  • Willingness to work as and be a strong and collaborative team member
  • Thrives in diverse, youthful, high energy, entrepreneurial, fast-changing environment
  • Demonstrated proficiency in office-based software and computer skills including but not limited to Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce
  • Familiarity with design software such as InDesign and Photoshop a plus
  • An ability to work with a wide-range of personalities and communication styles
  • City Year/AmeriCorps experience a plus

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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