Sep 09, 2019

Managing Director Of Impact

$75,000 - $90,000 yearly
  • City Year
  • Seattle, WA, USA
Full-time Community Engagement and Outreach Product and Program Management Education School Support

Job Description

We seek a strategic, equity-focused relationship builder as our next Managing Director of Impact (MDI), who will oversee and deepen the impact of our service model for over 4600 students across 10 schools in South Seattle in a critical phase of City Year Seattle / King County’s growth.

The MDI leads the development and implementation of the site’s service and AmeriCorps member development strategies, oversees our school partner and district engagement strategy, and ensures compliance with our AmeriCorps state and federal grants. The MDI directly oversees over $1.1M in contracts with partner schools and the district, and indirectly manages $1.3M in federal and state grants through AmeriCorps.

The MDI must be an effective manager and talent developer who can coach staff members so they in turn can enable ACMs to have a rewarding, productive, professional and successful year of service. As a strong relationship manager, the MDI must inspire and grow partnerships at schools, in the community, and with the district to ensure the right conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions to students.

A member of the Site Leadership Team, the MDI reports directly to the Executive Director and oversees the Impact Department, with 15 staff members, 4 director-level reports, and 85 AmeriCorps members (ACMs) deployed for a year of service in Seattle Public Schools.


Oversee Program Implementation

  • Oversee the development and implementation of program goals, AmeriCorps member (ACM) deployment, and Impact staffing plans
  • Manage department non-personnel budget of over $120,000
  • Ensure Impact department has necessary tools and resources to build capability in the following areas:
    • “Whole School, Whole Child” Service Model Fidelity
    • AmeriCorps Member Experience
    • Partnership Management
  • Determine CYSKC alignment with school district program priorities and site conditions for success within schools served. Adapt the model where necessary to meet changing conditions and needs
  • Define the team processes that prescribe how Learning and Development, Evaluation/Analytics, and the Impact department will work together as a collaborative team to continually use data to reach site goals

Develop AmeriCorps Members and Staff

  • Oversee department of 15 staff, directly managing 2 Program Directors, 1 Learning & Development Director, and 1 Evaluation Director
  • In partnership with the People Department, identify, hire, and develop high-performing staff
  • Support AmeriCorps member (ACM) and staff learning and professional development through individual and group coaching and by modeling outstanding professionalism, strong application of the City Year values, facilitation of meeting and learning spaces, and effective leadership
  • Use performance-management process to coach team members to meet individual development and performance goals
  • Collaborate with Learning & Development Director and Evaluation Director on determining an ACM learning strategy to maximize impact while developing ACM’s leadership skills
  • Lead on sustaining a strong sense of City Year culture and values, consistently using City Year culture tools; make meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in schools

District Engagement & School Partnerships

  • Lead district engagement relationships and school partnerships, including with the Superintendent, key district staff, and current and potential school partners. Ensure Program Directors and Program Managers have the coaching and resources required to build effective school relationships
  • Oversee, manage, and negotiate $1.1M+ in contracts with the district and schools, in partnership with City Year national headquarters
  • Oversee CYSKC data-sharing agreement with Seattle Public Schools
  • Manage in-school challenges that are escalated as necessary

Compliance with Government and Grant Obligations

  • Ensure Impact staff achieves AmeriCorps compliance goals
  • Monitor progress toward AmeriCorps goals
  • Complete site progress-monitoring reports
  • Own communication and relationship-development with state commission

Site Leadership and External Engagement

  • Build strong, inclusive, whole-site culture that reflects CYSKC mission, vision, and values, with a focus on Race & Equity
  • Develop and communicate site-wide vision and strategy as a member of the Site Leadership Team
  • Support a culture of philanthropy in collaboration with the development team, including through attending donor meetings, consulting on grant strategy, and engagement in external events


  • Strong passion for and commitment to City Year’s mission of delivering high impact service to children and schools in Seattle; developing young adults participating in national service as powerful civic leaders and life-long active citizens; promoting and advancing the concept of voluntary national service; belief in youth as agents of social change
  • Experience working in youth development and/or educational setting
  • Demonstrated experience managing others and leading a team
  • Ability to manage and strategically direct relationships and to establish diverse, sustainable partnerships with schools, district and relevant stakeholders
  • Demonstrated ability to create long-term vision and strategies for building program effectiveness and capacity
  • Able to effectively make and communicate decisions
  • Able to communicate effectively to a diverse staff and youth, and in highly visible, challenging situations
  • Strong project management skills; able to manage multiple tasks, priorities and stakeholders effectively; ability to generate results and complete projects within deadlines
  • AmeriCorps experience a plus

Additional qualities and skills preferred

Strategic Problem Solving

Strong analytical and critical thinking skills; demonstrates consistent, sound judgment and decision-making; ability to identify potential problems, analyze issues, extrapolate appropriate solutions, and communicate them effectively; provides proactive and strategic solutions; can execute on decisions

Team Leadership and Coaching

Ability to work autonomously and lead powerfully in team environments; ability to coach and develop staff members to reach their potential; ability to mobilize large or small groups into action to promote change; understands the organizational realities of working within a public-school environment; ability to relate with and inspire 18 to 24-year-olds

Project Management

Knowledge of business-planning principles, practices, techniques, and tools; manages multiple tasks, priorities and stakeholders effectively; provides appropriate status reports and is proactive in advising executive leadership; ability to build a team that generates results and completes projects within deadlines; detail-oriented; exhibits a high level of accountability, project and task execution, and personal responsibility

Relationship Development

Strategically directs critical relationships, both internal and external, to advance City Year’s mission; strong verbal and written communication skills; enables and supports City Year members and partners in their efforts to build strategic relationships by making connections and removing obstacles

Race and Equity

Experience developing and modeling equitable practices; ability to build and facilitate equitable spaces; intentionally incorporates diversity of voices in decision-making; reflects on own assumptions, narratives, beliefs about self and others

Compensation commensurate with experience; the salary range for this position is $75,000-$90,000.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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