Data Evaluation and Analysis
Product and Program Management
The Impact Manager is responsible for driving the successful implementation of the Whole School Whole Child service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of AmeriCorps members through a 10 - month long journey of learning, reflection, and service in schools (civic action) that builds their civic capacity and civic identity.
Service Impact Delivery: Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions
Oversee the implementation of whole school initiatives and in class service; including instructional support, thematic events, culture and climate activities
Serve as the service model liaison between City Year Headquarters (HQ), our site - CYCHI, AmeriCorps members (ACMs), and service partners (schools)
Create clear, realistic and measurable objectives for ACMs to accomplish their WSWC goals
Capture best practices and share them with the larger City Year community of practitioners (ACMs) and colleagues
Use data from AmeriCorps member (ACM) surveys, school, teacher, district and student level data and classroom observations to analyze and explain trends and to identify opportunities to improve AmeriCorps member interventions (whole school, whole class and small group) and to coach ACMs on their overall performance
Oversee one of seven coordinator role positions that the AmeriCorps members execute in addition to their service delivery with student
Coordinator role positions may include: Attendance, English, Math, Extended Learning, Socio-Emotional Learning (Elementary and High School Level), and Resource In-Kinding
Corps Impact Delivery: Guide/Coach ACMs to meet their service requirements and their full potential as leaders
Inspire ACMs to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices
Use performance management tools to set performance expectations, identify strengths and development opportunities and partner with each ACM on a development plan to maximize leadership potential
Ensure ACMs are committed to student success and equipped to meet City Year standards as practitioners in their school
Help ACMs develop civic identity by supporting them through the Idealist Journey (a reflective process)
Coach ACMs to meet City Year professional standards and monitor/manage their service hours to ensure they meet the 1700 hour graduation requirement (this is one of the requirements; IMs are responsible for managing all graduation requirements)
Effectively message and translate information from various stakeholders (the service partner, CYCHI, HQ, the community) to ACMs so they understand and are empowered but not overwhelmed
Manage, lead, develop and partner with Alumni AmeriCorps members (AACMs)/Team Leaders to ensure they are informed and empowered to assist with leading a team of ACMs
Partner Impact Delivery: Build and cultivate relationships with key stakeholders to enhance service performance and ensure partners want to retain a City Year team the following school year
Build a strong partnership with school leaders including principals, teachers, and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage ACM talent and align with City Year WSWC outputs, outcomes and goals
Maintain a strong presence in schools by cultivating and growing key relationships
Use student data strategically to gain support for initiatives and interventions
Coach ACMs on developing productive partnerships with teachers and other student support staff
Help cultivate strategic community relationships to enhance your ACMs service performance
Access and leverage community resources in support of our students, WSWC program and school initiatives o Plan and participate in events that showcase the partnership between our schools and City Year to engage the civic, business and philanthropic communities
Bachelor’s Degree in Education, Social Work, Urban Studies, or other related field preferred but experience in community service and/or youth work, education, management, or non-profits is acceptable
Ability to work with principals, assistant principals, and teachers regarding meeting shared goals which includes having difficult conversations around partnership accountability is required; experience doing these things is a plus
Experience working with or in Chicago Public Schools is a plus (example: experience as a contracted provider)
Previous experience leading individuals and teams to achieve goals is required
Previous experience working with diverse teams of young adults which includes experience coaching young people and working with diverse populations is required
Excellent written and verbal communication skills including active listening skills
Demonstrated organizational, project, and financial management capabilities
Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
Ability to execute a strategic plan and motivate those you’re leading and others around you
Willingness to take on new challenges, pursue self-development and self-directed learning
Ability to work as an independent leader and as a team member in a collaborative environment
Proficiency in computer skills (i.e. MS Office) and experience using databases to document information
Passion for working with urban youth, developing young leaders, national service, and education reform
City Year/AmeriCorps/Peace Corps experience is a plus
Strong connection to City Year culture and values, for more information visit://www.cityyear.org/about-us/cultures-values
A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where applicable. Additional quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations.
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities toprepare students with the skills and mindsets they need to thrive in school and in life. Diverse teams of City Year AmeriCorps members serve full-time as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partnered with City Year were up to two to three times more likely to improve on mathematics and English language arts assessments.
With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.
City Year is among the nation’s fastest-growing nonprofit socialenterprises. Theorganization’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including Boston–where City Year was founded in 1988 and is headquartered–and Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Less than one percent of rated organizations have received this distinction for more than 15 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more atwww.cityyear.org, City Year’sFacebook page, onTwitter, andLinkedIn.