Sep 23, 2019

Chief Operating Officer

  • Texas Charter Schools Association
  • Austin, Texas
Full-time Accounting and Finance Administrative Executive Leadership Human Resources Operations and Facilities

Job Description

Chief Operating Officer

Texas Charter Schools Association

Austin, TX


About TCSA
TCSA is the statewide association representing approximately 175 charter holders and over 600 charter campuses which are educating more than 310,000 students in Texas.  TCSA advocates in Austin and Washington D.C. on behalf of member schools and the Texas public charter school movement, assists existing schools in their efforts to expand and grow, and provides a variety of member services for school operators, board members, and staff. For more information, please visit


About the Opening

The Chief Operating Officer is responsible for assisting the Chief Executive Officer in overseeing the day to day operation of the Texas Charter Schools Association including the financial, personnel, and operational management of the Association. The COO supervises the Director of Human and Financial Resources and an Office Manager, and reports to the Chief Executive Officer.


This full-time position will be based in TCSA’s Austin office. Estimated travel: 10%.


Essential Job Functions:


  1. Financial management including the development and implementation of the budget and the implementation of financial practices and controls to ensure the solvency of the organization.
    1. Ensure that organizational audits are clean, free of findings and material weaknesses by implementing financial best practices as recommended by TCSA’s independent financial auditor.
    2. Build budgets that are easy to follow, implementing recommendations from the independent auditor that allow for simple and transparent tracking of revenue and expenditures, including philanthropic revenue that may have certain restricted uses related to the contract between TCSA and the funder.
    3. Earn a top-level rating annually from the two top charity rating sites, Charity Navigator and Charity Watch, allowing prospective donors to receive an independent verification of the organization’s financial health, financial integrity, and transparency.
    4. Build a cash reserve to cover 6 months of operating expenses through intentional revenue set-asides, best-practice procedures for setting employee compensation and benefits, and the implementation of systems for stringent controls on procurement, employee travel, and contracting.
    5. Develop and implement an annual financial contingency plan for each budget year that will describe a list of actions that will take place to reduce expenditures if revenue goals are not met, with the goal of making programmatic spending reductions before staffing reductions.
    6. Provide monthly financial reports to the CEO, and quarterly reports to the Board of Directors, that are in a clear and understandable format.
    7. Assist the CEO and Director of Development in creating and implementing a plan to diversify TCSA’s funding base so no one donor provides more than 10% of the budget.
    8. Assist the CEO and Director of Development in developing project-specific budgets to accompany grant proposals.


  1. Personnel management that that will allow TCSA to become an organization that attracts and keeps top talent to advance our mission.
    1. Develop an annual employee survey of job satisfaction, including indicators related to work environment, compensation and benefits, organizational leadership, etc.
    2. Build infrastructure and organizational systems that assist employees in accomplishing work tasks and that are attractive to prospective employees, including systems for managing communications and information sharing, providing for technology needs, requesting and purchasing materials, scheduling work travel, etc.
    3. Improve the effectiveness of executive staff and managers through an annual 360 review of association leadership completed by all employees.
    4. Recruit potential staff from a wider array of sources, improve on-boarding of new employees, improve annual review and evaluation process, and institute exit interviews when employees leave.
    5. Build in processes and procedures for addressing feedback provided to management in 360 reviews.
    6. Work with the CEO and insurance providers to offer a suite of personnel benefits that are attractive to current and prospective employees.


  1. Operational management that ensures that resources are acquired and used in the most cost-efficient fashion.
    1. Oversee facility management, including supplies and equipment necessary for successful organizational functioning.
    2. Oversee technology management to ensure that employees have continuous access to well-functioning equipment, software, and other technology resources.
    3. Provide oversight of contracts and the contractors hired by the organization.


  1. Develop and implement organizational processes and procedures to meet above goals and ensure nonprofit legal compliance.
    1. Develop processes and procedures for the organization that are streamlined and minimize bureaucracy, moving to electronic options wherever possible.
    2. Learn and operationalize legal requirements to keep TCSA compliant with federal and state laws applicable to nonprofit groups that advocate for specific policies.


Supervisory Responsibilities:


  • Supervise the following positions: Director of Human and Financial Resources and the TCSA Office Manager.




  • Ten years of experience in financial operations, personnel management or other types of organizational administration
  • Demonstrated management experience
  • Bachelor’s degree or higher with an emphasis in finance, personnel, or a closely related field preferred. Experience in non-profit management preferred but not required.
  • Skilled writer with attention to detail; skilled communicator on all levels who can communicate complex issues to internal and external stakeholders in a clear and understandable manner
  • Goal oriented team player who can pay close attention to detail while multi-tasking
  • Evidence of high-level organizational and analytical skills
  • Ability to manage and coordinate a number of projects and tasks simultaneously
  • Proficient with Microsoft Office and related software, including Word, Excel, and PowerPoint; ability to become proficient in other software platforms as required
  • Knowledge of charter schools and the charter movement desired, but not requisite





  • Competitive Salary (actual salary is dependent on qualifications)
  • Health Insurance, including medical, dental, and life insurance
  • Paid holidays and vacations
  • Matching Plan for 401(k) contributions



Instructions for Application


Qualified candidates should submit the following application materials in one PDF document:


  • Resume describing your relevant experience and education
  • Cover letter expressing your interest in this job and your salary requirements
  • Three professional references


Applications should be submitted to Cynthia Sanchez, Office Manager, at [email protected]

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