Sep 30, 2019

Site Operations Coordinator

  • City Year
  • Denver, CO, USA
Full-time Administrative Business Development Human Resources Operations and Facilities

Job Description

City Year Denver is seeking a dynamic, creative, and detail-oriented Site Operations Coordinator who will create processes to support the efficiency of the site and work in collaboration with the entire City Year staff.

Reporting directly to the People & Site Operations Director, the Site Operations Coordinator is responsible for day-to-day office operations activities including, building management and vendor relations, office equipment and asset management, budget and expense tracking, accounts payable and receivable processing. The Site Operations Coordinator also serves as site liaison to City Year Headquarters and leads site-based AmeriCorps member support efforts in uniform management, local transportation, relocation benefits, and pantry. Working with the People & Site Operations Director, the Site Operations Coordinator will help plan site events like Opening Day, Principal Summit, and Graduation.

The Site Operations Coordinator will help maintain an accurate and robust donor database, ensure all funds coming in are processed accurately and in a timely manner, and donors are acknowledged for their gifts. Additionally, this role will help support two large-scale fundraising events including annual Women's Leadership Breakfast and Ripples of Hope Business Luncheon. Activities may include registration support, set-up, production of needed collateral or materials and other activities to ensure a successful event.

Finally, the Site Operations Coordinator will assist the Executive Director with communication and scheduling with external partners, including the Board of Directors and major donors. Additional special projects from the Executive Director will be assigned as needed.


The Site Operations Coordinator will provide cross-functional support across City Year Denver’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly.

Financial Management:

  • Weekly processing of all accounts payable, travel, and cash management requests for the site while maintaining accurate documentation.
  • Track expenses and monitor department budget.
  • Timely submission of all financial documentation to Headquarters.

System Management:

  • Regularly create, lead, and assess systems for effectiveness for corps support projects including uniform management, RTD bus passes, relocation benefits, and needs-based pantry
  • Assist in development operations including database management, donor acknowledgment, and gift processing
  • Navigate CY systems, including SharePoint, Workday, and Salesforce

Relationship Management & Support:

  • Cultivate strong relationships with all stakeholders (internal and external to City Year) through efficient and consistent communication, solution-based thinking, and execution of tasks.
  • Assist Executive Director in scheduling meeting with new and established partnerships as well as City Year Board of Directors
  • Maintain good relationships with all vendors and property management company
  • Support Executive Director and People & Site Operations Director in organizing and executing Board of Directors meetings, All-Staff meetings, and retreats

Facilities & Resource Management:

  • Lead efforts to management office space so it positively reflects our brand and individuals take pride in maintaining and using the space.
  • Maintain good operations of all office equipment and complete weekly office supply orders.
  • Host and organize any external group events hosted here at the Denver Site.
  • Staff front desk. Provide phone coverage of the main phone line. Respond to staff and property management company needs as they pertain to office management.

Event Planning & Logistics:

  • Provide event support to the People & Site Operations Director for site events, including Opening Day, Principal Summit and Graduation.
  • Provide event support to the Development Team in preparation for large-scale events including the Ripples of Hope Business Luncheon and Women's Leadership Breakfast.

Support Collaborative Site Priorities:

  • Participate and contribute to building the culture and impact of City Year Denver through cross-departmental efforts


  • Associates Degree, Bachelor’s Degree or equivalent work experience
  • Strong interpersonal and communication skills, both written and verbal
  • Excellent organizational skills and acute attention to detail and accuracy
  • Willingness to work under pressure and find creative solutions to problems
  • Ability to multi-task and prioritize requests from multiple members of the team
  • Demonstrated ability to work with individuals with diverse backgrounds, interests, and skills
  • Skills in the Excel, Microsoft Suite, and/or Salesforce a plus
  • Required to work out of the Denver site
  • Ability to work some weekend and evening events as needed
  • Strong connection to City Year’s mission and the national service movement
  • AmeriCorps/City Year alumni are encouraged to apply

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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