Sep 30, 2019

Communications Coordinator

  • City Year
  • Boston, MA, USA
Full-time Community Engagement and Outreach Marketing and Communications

Job Description

City Year Boston seeks a dynamic Communications Coordinator to work as part of a robust Development and Communications team. Reporting to the Senior Manager of Digital Communications, the Communications Coordinator’s primary responsibility is in gathering and preparing content from the field and stewarding stakeholder engagement to City Year Boston’s many audiences. This engagement will establish deeper bonds and greater investment in the success of the site in meeting the school transformation goals outlined by Boston Public Schools. 


Telling City Year’s Story

  • Gather content that demonstrates the strong relationships City Year Boston AmeriCorps members forge with their students, their impact on school climate, and the successes they help students achieve in partnership with teachers. Prepare and design stories of impact and member profiles for distribution through digital and print. Assist with populating content in site database of story leads and acquire necessary permissions to capture and distribute stories.
  • Coordinate and support ongoing trainings for full AmeriCorps member cohorts and staff for communications and public speaking. Identify expert resources for trainings, including communications and public speaking curriculum.
  • Work with various departments, prepare individual AmeriCorps members and teams for speaking engagements, including large fundraising events, small roundtables with partners or prospects, school events, and press interviews.

Showcasing City Year’s Service

  • Identify targets and set goals for engagement among relevant influencer prospects that can promote awareness of City Year Boston’s work and partnership in the community. Design and implement visitor engagement initiatives both on and off-site to respond to these needs.
  • Manage visitor program to ensure all requests for visits to schools, tours of City Year Headquarters and City Year Boston corps member roundtables are met in a highly effective and timely manner.
  • Receive and process requests, make recommendations for visit structure, recruit and train City Year Boston corps members and staff. Assist leading up to and day of for public official and journalist visits.

Leading Communications Projects

  • Assist with helping lead creative strategy for the site. This includes writing, editing, designing multimedia storytelling projects.
  • Coordinate across departments to formulate email marketing campaigns.
  • Identify opportunities to leverage content gathered by Communications team for other departments and share with influencers in a variety of channels. 
  • Gather and maintain bios and photos of City Year Boston staff and corps members for quick reference and access for distribution.


  • One or more years of experience in communications/marketing/public relations field preferred
  • Bachelor’s degree in public relations, communications, marketing or related field preferred
  • Superb written and verbal communications skills, including strong interpersonal skills working with diverse teams and superior editing skills. Public speaking training a plus
  • Ability to manage multiple projects in a fast-paced environment and take initiative in managing several projects with attention to detail
  • Strong command of social media platforms and landscape, including Twitter, Instagram, Facebook, SmugMug, LinkedIn, Snapchat and others a plus.
  • Proficient computer skills including knowledge of Microsoft Office, particularly Office 365, Sharepoint, and Excel. Database management and project planning skills a plus
  • Familiarity with city of Boston, Boston Public Schools, and/or education reform a plus
  • City Year and AmeriCorps alumni are encouraged to apply

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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