Oct 02, 2019

Program Administrator

  • eduCATE-WI
  • New Richmond, WI 54017, USA
Full-time Education Product and Program Management

Job Description

eduCATE-WI is seeking a full-time program administrator to join our team! eduCATE-WI uses a customized software program to assist with record management. The program administrator is responsible for accurate record-keeping, following through on directions, effective communication, and critical thinking skills to solve problems.


Responsibilities

The program administrator responds to emails and phone calls from potential and currently enrolled students and assists in providing information about programs. The program administrator must problem solve challenges that arise by developing a deep understanding of licensing requirements, program requirements, customized student recording keeping platform, and school district operations. The program administrator provides virtual support to faculty and supervisors which generally includes support with the website, student records, or program information. Attendance at program team meetings is required and meetings can occur on nights or weekends. The program administrator also supports the executive functions of the business so must be skilled in Microsoft Office, particularly Word, Excel, and PowerPoint. The position requires a candidate to manage multiple projects at any given time and communicate efficiently with all stakeholders. The following characteristics are critical to a candidate's success in this role:

  • Attention to detail and the ability to self-edit and fix mistakes
  • Self-starter and ability to work autonomously
  • Timely and accurate follow-through
  • Immediate response time
  • A can-do attitude and will-do work ethic
  • Willingness to ask questions if clarification is needed rather than guessing
  • Positive and productive communication skills
  • Ability to use general rules to problem-solve unique situations
  • Ability to work well in a small team environment
  • Sense of humor

‚ÄčQualifications:

  • Bachelor's degree preferred
  • Attention to detail is required
  • Effective verbal and written communication skills required
  • Proven ability to follow through to completion
  • Critical thinking and problem-solving skills required
  • Successful experience with Microsoft Office Suite
  • Strong leadership qualities

Compensation is HIGHLY competitive! Application materials will be accepted through October 11, 2019.


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