Oct 09, 2019

Development Operations Manager

  • City Year
  • Miami, FL, USA
Full-time Administrative Database Administration Development and Fundraising Operations and Facilities Customer Success

Job Description

City Year Miami is seeking a talented Development Operations Manager, reporting to the Managing Director of Development, to assist with the day – to – day operations of the Development Department. This is the perfect position for a high - energy, detail - oriented self-starter who thrives in a fast - paced environment and wants the challenge – and the many personal rewards – of working in a highly entrepreneurial, mission - driven organization.

Job Description

Database management and communication

  • Manage contacts and fundraising databases: Ensure daily / weekly updating of interactions in Salesforce, as well as input new individuals and organizations in to Salesforce and into contact list.
  • Ensure accuracy of all data on a weekly basis
  • Management of our social media platforms and lead on marketing communications

External events and initiatives

  • Attend and help mobilize the site for events like Opening Day, Breaking Break, Luncheons, Graduation, and other site - wide designated events.
  • Participate in City Year Miami portfolio groups on topics of interest.
  • Plans, leads, and executes MLK service days and Annual Gala
  • Supports the event initiatives and responsibilities by completing special projects throughout the year in External Affairs.


  • Excellent command of the English language.
  • Bachelor’s degree and 2-3 years of relevant experience.
  • Extremely organized and superb attention to detail.
  • Exceptionally strong writing skills, emphasis on quick, succinct, well - written, grammatically correct.
  • Experience working in teams or leading teams to achieve common goals.
  • Willingness to take on new challenges, pursue self - development and self - directed learning.
  • Strong speaking skills; professional demeanor in communicating in person, email, or over the phone.
  • Excellent interpersonal skills and demonstrated active listening skills.
  • Passion for providing support for senior leadership.
  • Positive can - do attitude.
  • Professional work ethic and ability to manage information and confidentiality.
  • A demonstrated ability to work independently, meet concurrent deadlines, organize time and priorities, an d work well as a dedicated member of a team.
  • Proficient of all Microsoft Office applications, especially Outlook, Word, Excel, and PowerPoint.
  • Strong connection to City Year’s Values and Mission.
  • Proficiency in Salesforce or similar Customer Relationship Management system is a plus.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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