Product and Program Management
Strategy and Planning
Reporting to the Managing Director, Strategy and Operations, the Recruitment Learning and Design Director is responsible for developing the processes, resources, and supports to enable recruiters across the country to identify and recruit outstanding and diverse candidates to apply to City Year. The Recruitment Learning and Design Director must be able to develop standardized best practices that can then be effectively rolled out to City Year’s network of recruiters. In addition, the Recruitment Learning and Design Director is responsible for developing and implementing the strategy, training, resources and supports necessary for the field to adopt these best practices.
50% - Develop standardized best practices and processes for recruitment
Collect feedback from City Year’s recruiters to understand their needs
Research external best practices around recruitment
Continuously update City Year’s business processes around recruitment to align with internal and external best practices
Collaborate with the Business Systems Manager to ensure that the capabilities of City Year’s tech platforms reflect best practices and City Year’s standard processes
Ensure that processes are designed to minimize and counter implicit bias
Ensure that City Year’s recruitment practices enable front-line recruiters to effectively recruit and inspire a strong and diverse set of applicants
50% - Design and implement strategy, training, resources, and supports to support front-line recruiters
Design, implement and reinforce updated recruitment strategies providing continuous improvement on City Year’s recruitment business process
Develop trainings to ensure that front-line recruiters are prepared to execute on recruitment best practices and standardized procedures. These trainings may be delivered directly by the Recruitment Learning and Design Director, or the Director may train others to deliver the trainings
Design, implement and maintain a scalable onboarding process for new recruiters to ensure they are set up for success
Create resources to support front-line recruiters. These resources may include Intranet content, job aids, multimedia content, or other resources deemed necessary by the Recruitment Learning and Design Director
Trainings and resources should be designed to ensure that recruiters have the skills and mindsets needed to recruit and inspire applicants of diverse backgrounds
College degree or equivalent work experience required
5+ years of relevant experience in recruiting with significant experience influencing across different lines of management
Significant prior experience understanding and synthesizing best practices, and translating those best practices into standardized processes
Deep understanding of City Year’s mission and core values
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities toprepare students with the skills and mindsets they need to thrive in school and in life. Diverse teams of City Year AmeriCorps members serve full-time as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partnered with City Year were up to two to three times more likely to improve on mathematics and English language arts assessments.
With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.
City Year is among the nation’s fastest-growing nonprofit socialenterprises. Theorganization’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including Boston–where City Year was founded in 1988 and is headquartered–and Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Less than one percent of rated organizations have received this distinction for more than 15 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more atwww.cityyear.org, City Year’sFacebook page, onTwitter, andLinkedIn.