Nov 10, 2019

Server & Virtualization Systems Administrator

  • National Heritage Academies
  • Grand Rapids, MI, USA
Full-time Technology

Job Description

Join National Heritage Academies (NHA) as a Server & Virtualization Systems Administrator . This position will report directly to the Manager of IT Enterprise and Technology and is responsible for implementing, maintaining, upgrading, and troubleshooting critical servers (both physical and virtual), virtualization infrastructure and hypervisors, as well as data storage solutions for the organization. This is achieved by understanding the needs of the schools, NHA business units, data base administrators, software developers, and similar peers within the enterprise. This will include both on-site implementations within our data center, as well as remote school or off-site data center locations. This role is critical in that it ensures optimum uptime and allows for effective delivery of services to our customers.

About Us

NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA.

In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run.

Your Role

  • Configuration and administration of Microsoft Server Operating Systems (2008 / 2012 / 2016)
  • Development, configuration and administration of Linux Operating Systems (CentOS)
  • Configure and maintain server-level, VM-level, and application-level security
  • Maintain server security via maintaining current Windows, Linux, and VMware patching and OS levels
  • Configure and manage Directory services (i.e. Active Directory) including group and schema management
  • Monitor server and application performance and determine capacity planning strategy
  • Configure and install server hardware, including virtual hosting platforms
  • Monitor server health and maintenance, and quickly respond to maintenance requirements both local and remote
  • Configure and manage enterprise-wide backup solution, deduplication, and off-site replications
  • Configure enterprise-wide virus protection solution for all servers, and other associated platforms
  • Configure and maintain SAN (storage area networks), monitor and allocated disc space, monitor and maintain performance and growth paths
  • Configure and maintain VM (virtual machines) including VMware and Hyper-V
  • Partners with data base administration team in capacity planning, backups, and replications
  • Partners with application architects and development teams to build redundancy into applications and services
  • Participates in the development of container-based infrastructures
  • Participates in data center and disaster recovery site capacity planning and testing
  • Participates in data center environment (HVAC) monitoring, capacity planning, and uptime
  • Participates in overall network maintenance which may involve WAN, LAN, wireless, VoIP, load balancing, printers, and troubleshooting these to resolution
  • Participates in the monitoring and uptime of data center UPS units and associated generator power & testing
  • Will work with external vendors and solution providers
  • Will potentially participate in and manage cloud hosted data and services
  • Other tasks as required


  • A bachelor or greater degree in Computer Science, Information Systems, Network Technology, or similar Technology / Business-related discipline
  • Two or more years of experience in server administration and storage solutions
  • Hold one or more industry standard certifications from vendors such as Microsoft, VM Ware, HP, or similar and will always be working to advance their technology knowledge levels and or certifications with a desire for professional development
  • Ability to manage projects, priorities, budget, and be a team player
  • Recommend, present, and internally promote new solutions that benefit the organization, as well as train peers and other support personnel to alleviate single points of knowledge
  • Skills with Microsoft Exchange, Office 365, cloud and or container deployments, or similar technologies will be beneficial

To learn more about our core values, please click here.

National Heritage Academies is an equal opportunity employer.

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