Jan 15, 2020

Learning and Development Director

  • City Year
  • San Antonio, TX, USA
Full-time Data Evaluation and Analysis Product and Program Management Strategy and Planning Education

Job Description

City Year San Antonio is seeking a Learning & Development Director (L&D Director) who will oversee the learning and development experience for City Year San Antonio AmeriCorps members that prepares them to serve as idealistic leaders and practitioners focused on strengthening schools and supporting students to improve performance. In this role, the L&D Director builds strategic relationships with district and local partners, works closely with City Year San Antonio’s Impact department, and manages our Senior Learning and Analytics Manager. The L&D Director is a skilled organizer and planner who appreciates big-picture thinking, drives a data-driven learning vision, has a passion for equitable access to education in systemically under-resourced schools and believes deeply in the power of young people and their ability to positively impact and transform people and communities.

This may be the job for you if:

You are a collaborative relationship-builder with an empathetic and adaptable approach to learning design strategy, appreciate feedback loops and organize your plans based on formative data.

You care deeply about providing holistic student support in systemically under-resourced schools and believe that City Year AmeriCorps members are a leading example of how the student success coach role can help support student and school success.

You value learning. You invest in your own growth and development and authentically model your passion for personal and professional development for those you lead.

You are a big-picture thinker, enjoy designing adult learning experiences for diverse and dynamic young people and appreciate that building a positive learning culture is an iterative process.

Job Description

AmeriCorps Member Experience

City Year AmeriCorps members serve in schools all day, every day, preparing students with the skills and mindsets to thrive in school and in life. Serving with City Year is challenging, but transformative. During their year of service, AmeriCorps members are given a high degree of responsibility, along with leadership opportunities that have impact on them personally and on the students with whom they work. When designing their learning and development experience, the L&D Director finds balance between the AmeriCorps member experience and developing their service skills to support the social, emotional and academic growth of their students

Build a Culture of Learning

City Year San Antonio cares deeply about the learning experience for AmeriCorps members and recognizes that all San Antonio staff play a role in making their service and learning experience meaningful. The L&D Director is looked to at the site to build a positive culture of learning for our AmeriCorps members by designing a learning strategy that is a replicable, predictable, and responsive set of community-centered activities designed to help AmeriCorps members develop skills and make meaning of their shared service journey. Skillfully facilitated, programmatic learning is reinforced through meaningful individual challenges and in community with others to uncover new understandings, build efficacy and spark joy. Additionally, the L&D Director builds and cultivates strong partnerships with local and district partners to positively impact the AmeriCorps member learning experience.

Design and Oversee our Observation & Coaching Strategy

We believe that feedback is a critical part of personal and professional growth. Leveraging the skills of the Impact Team, the L&D Director will develop an observation and coaching strategy and system that empowers AmeriCorps members to build strong relationships with students to support their learning and help them develop identity, agency and critical skills.

What does a typical day look like?

  • There is no typical day for a Learning & Development Director, but on any given day, you may find yourself at a school providing observation and coaching support for AmeriCorps Members and Impact staff, designing a training for an upcoming training day, or even facilitating trainings to AmeriCorps Members on improving their service for students.
  • City Year San Antonio has a Corps of up to 98 young adults serving in nine San Antonio Independent School District (SAISD) campuses.

Basic Qualifications

  • Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders and community members.
  • A passion and interest in designing learning experiences using adult learning principles, group processing protocols and interactive learning technology.
  • Ability to create a yearlong learning experience for diverse and dynamic young people that supports district and local standards and initiatives through a lens of cultural competency/responsiveness.
  • Ability to make data-informed decisions to advance team and student achievements and outcomes.
  • Experience building sustainable partnerships and positive working relationships with others.
  • Strong organizational skills and attention to detail.
  • Ability to operate in ambiguous and changing environments while leading a team to meet results.
  • Interest and understanding of City Year’s work within the national service movement and education sphere.
  • At least two years of teaching is preferred, and teaching experience in a public-school serving majority low-income and/or students or color is preferred.
  • Familiarity with SAISD school system is a plus

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.


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