Feb 06, 2020

Director of Organization and Talent Development

  • College Track
  • Oakland, CA, USA
Full-time Human Resources

Job Description

About College Track

College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents.

Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities.

To learn more, please visit www.collegetrack.org

Our Impact

College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy. 

Our Values

At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged.

  • COMMITMENT: We have an unwavering belief in our students.
  • PASSION: We are dedicated to changing our nation’s college completion story.
  • JOY: We create environments rich with smiles and laughter.
  • AUTHENTICITY: We believe relationships matter.
  • EXCELLENCE: Our students deserve nothing but the best. 

Position Overview

 We are seeking a passionate, strategic, hands-on and results-driven Director of Organization and Talent Development who will set the strategic and operational direction of our people growth and development to achieve the long-term business strategy. The Director of Organization and Talent Development will be responsible for the design and delivery of programs, processes and policies with a focus on Diversity, Equity and Inclusion which includes talent assessment, team effectiveness, talent mobility, succession planning, and leadership development.  The right person for this role is a self starter, has demonstrated the ability to develop a vision and strategy while working in a hands-on, collaborative manner and has the experience, maturity, executive presence and judgment to gain credibility, influence and respect among business leaders and HR leaders and is able to communicate effectively and confidently with all levels of the organization.

The Director of Organizational and Talent Development will manage a team and reports directly to the Vice President of People. 

Primary Responsibilities:


Organizational Design, Talent Development and Diversity, Equity and Inclusion (DEI) Expertise

  • Provide depth of knowledge, expertise and change leadership in strategy, programs and effectiveness of Talent and Organization Development through a focus of diversity, equity and inclusion, which includes organization design and effectiveness, succession planning and management, DEI, and leadership development. 
  • Leads workforce design to create operating model that align to organization strategic plan This includes capabilities, head count and talent planning. 
  • Provides in-house expertise to senior leaders to understand talent needs of each function/location and provide consultation and develop talent related programs and/or programs specific to each function/location to drive organizational growth goals with DEI best practices.
  • Partners with senior leaders to integrate mission, vision and values with DEI front and center into organization and talent strategy and with Talent Acquisition and Employee Experience to ensure there is a deliberate strategy, plans, and policies for recruiting, engaging, developing, and retaining diverse pipeline of talent while creating a more inclusive culture to support the workforce.
  • Lead the design, integration and implementation of multi-year DEI strategic plan
  • Provide expertise, with strong partnership and established credibility across all functions/levels, on change management and or design processes associated with large scale organization people initiatives and planning.   


Design and Delivery

  • Architect the vision and strategic and operational framework for College Tracks’ organization talent development agenda/strategy with DEI focus including workforce design/planning, capabilities and competencies, succession planning/management, DEI planning, and leadership development. 
  • Partner with senior and functional leaders to enhance and build a diverse talent bench; Identifies organizational people strengths/gaps and devises strategies to strengthen and build leadership capability; Reinforce key programs which have already been designed while continuing to improve and enhance these programs to grow and sustain the organization.
  • Utilizes benchmarks and proven models/methodologies/theories to drive advisory and strategic recommendations in the areas of organization design inclusive of DEI, change management, competencies/ values and leadership development.
  • Ensure top talent identification and development practices to drive a more diverse, multicultural workforce.
  • Provides advisory and consulting feedback to internal constituents (e.g. CEO, functional leaders) on matters involving organizational performance & health. Recommends the appropriate plan of action on ways to drive employee development to increase engagement and retention.
  • Builds ‘Center of Excellence’ capability, credibility and tools to ensure functional leaders have expert and credible support/advice in areas concerning leadership, team and employee engagement and development.
  • Create and deliver talent development dashboards and reports to evaluate the effectiveness of the programs and understand ROI

Team Leadership and Management:

  • Ensure the Organizational and Talent Development team is high functioning, strategic, and service-minded as they partner with leaders for organizational, culture, and workforce development and support.
  • Manage and coach team on growth & development of key competencies to ensure team and individual success on individual goals & development.

Skills & Experience Required

 First and foremost, the Director of Organization and Talent Development must embrace the College Track vision of transforming low-income communities into places where college readiness and college graduation are the norms. S/he must embody and model College Track core values and model a deep commitment to improving education equity.

Additionally, candidates must possess the following qualifications:  

  • 10+ years of progressively Talent Management, Organizational Development, or Leadership Development experience with at least 4+ years of leadership and management experience preferably in the education, non-profit or corporation
  • Track record of achieving strong results while building and fostering an inclusive, collaborative, and high-performance culture.
  • Excellent relationship building skills with a demonstrated ability to work well with people with a wide diversity of demographic and professional experience levels across a decentralized work environment
  • Known for innovative thinking, strong domain expert, thought leader as well as a very practical operator adept at driving execution of programs and processes
  • Success driving large scale change
  • Have the experience, maturity, executive presence and judgment to gain credibility and respect among business leaders and HR leaders; experience dealing with senior leadership teams in large organizations whereby influencing without authority is a key attribute of successful performance
  • Reputation for working exceptionally well in partnership with company leaders and human resource colleagues for driving positive change
  • Experience developing customized approaches that leverage and complement the business culture
  • Demonstrate the ability to develop a vision and strategy while working in a hands-on, collaborative manner
  • Demonstrates superior influence skills; is able to communicate effectively and confidently with all levels of the organization
  • Exhibits excellent judgment
  • Comfortable with ambiguity; navigates confidently; adapts to change
  • Results oriented
  • Visionary skills, intellectual capabilities, integrated thinking and exceptional leadership traits required to take the organization to the next level
  • Strong measurement bias and the ability to translate talent management activities into measurable outcomes
  • Demonstrated knowledge of training techniques and adult learning principles
  • Demonstrated experience in process design, development, and implementation.
  • Proven ability to recruit, hire, develop and retain effective, diverse teams and to work in a fast-paced, entrepreneurial environment
  • Demonstrated success in staff leadership, management, and development
  • Exceptional communication, organizational, and interpersonal skills
  • Demonstrated creativity when addressing challenging situations with limited resources
  • Hold a Bachelor’s Degree. Master's Degree, PHR/ SPHR certificate or any other advanced education/ training in the HR field preferred.
  • Have experience working in launch, growth and/or transition phases of organizations 

Compensation & Benefits 

College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.

To Apply

Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.  

College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. 

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