May 11, 2020

Director of Student Support Service (Immediate Hire)

  • TrulyHired
  • Syracuse, NY, USA
Full-time Administrative

Job Description


The Syracuse City School District is Building our Future by ensuring that all students have the opportunity to achieve at a high level. Teaching and learning are our core business and we know that education is essential to improve future life opportunities for our students. We also recognize that strong leaders and teachers together have a profound impact on student achievement. With this in mind, we are seeking educators who are ready to partner with us and our community in ensuring a bright future for all students. The Syracuse City School District represents 34 schools and 4 alternative education programs and serves over 21,000 students in grades Pre K-12. 78% of SCSD students qualify for free or reduced lunch price, and approximately 20% are served by the Office of Special Education. 77% of the students in the school district are students of color.


The Director of Pupil Services is responsible for the planning, development, organization, management implementation and supervision of all aspects of pupil services programs and initiatives of the district in accordance with Board of Education policies and applicable federal and state laws and regulations. The Director will work to ensure compliance with laws, codes and regulations related to Pupil Services, including alternative education, child welfare and attendance, discipline procedures and Section 504 procedures. The Director will collaboratively work with district administrators and staff to develop and implement positive and effective behavior support systems and with community agencies and human services providers to support students and families. The Director will work with the Office of Shared Accountability to ensure accuracy of the data required for Violent and Disruptive Incident Reporting (VADIR) by supporting administrators in understanding the data reporting inputs and how to use the data to make changes in buildings.

REPORTS TO: Chief Ombuds Officer


  • Supervise and evaluate Pupil Services staff, including the Coordinator for Student Support Service, school social workers, school psychologists and related services.
  • Oversee the homebound program including the hiring and monitoring of all homebound teachers to ensure students receive the required instruction while not in school.
  • Ensure compliance with district, state and federal laws and regulations regarding Pupil Services.
  • Supervise attendance personnel and monitor pupil attendance programs including attendance reporting to the NYS Education Department.
  • Responsible for the development, supervision and staff development of district attendance procedures and policies and coordinating with the Supervisor of Guidance/Counseling to support school attendance teams.
  • Develop, support and oversee implementation of district wide positive behavior support systems.
  • Ensure compliance with laws and regulations in the development, implementation and monitoring of a Code of Conduct, school violence prevention and interventions, support systems, professional development and student rights and responsibilities.
  • Collaborate with the Director of Professional Development to coordinate diversity training.
  • Coordinate with the Director of ELL/Bilingual Education/LOTE on immigration and foreign student policies and procedures.
  • Assist in the coordination of certification of non-public schools within the City of Syracuse, including home schooling policies and procedures.
  • Responsible for non-resident tuition verification and payment procedures.
  • Responsible for student working permit policies and procedures.
  • Collaborate with Family and Business Partnerships and the Director of Special Education to administer the Section 504 Committee for students with disabilities.
  • Coordinate projects and grants relating to pupil service initiatives and related activities including mental health initiatives.
  • Assist with the development, implementation and evaluation of effective alternative programs for students at-risk and assists in dropout prevention efforts.
  • Plan, conduct and organize a variety of staff development opportunities related to child welfare, attendance and student discipline.
  • Direct the planning, organization and coordination of the district's pupil attendance programs, including truancies.
  • Coordinate and facilitate the development of the cooperative efforts between schools and other community agencies in providing services to students and makes referrals.
  • Attend meetings to maintain current knowledge of new legislation and requirements; conduct and facilitate meetings as needed.
  • Interpret, prepare and disseminate information regarding education laws and legal mandated changes in regard to attendance, student discipline and due process.
  • Supervise the district behavior office and oversee coordination of academic and behavioral supports for all students out of school due to disciplinary outcomes.
  • Manage the Pupil Services budget and maintain accurate records necessary for short and long-term planning.
  • Recruit, hire, train and terminate departmental personnel.
  • Plan, administer and control budgets, maintain financial records and produce financial reports.
  • Collaborate with community agencies and human services providers to support students and family needs.
  • Oversee implementation and ensure compliance of the Dignity for all Students Act.
  • Perform other related duties at the request of the Chief Ombuds Officer.


  • New York State Certificate in Education Administration (School District Administrator or School District Leader).
  • Minimum five (5) years of educational administration experience.
  • Strong organizational skills.
  • Ability to plan and supervise the work of subordinates.
  • Strong leadership, communication and interpersonal skills.
  • Ability to analyze data and prepare detailed reports.
  • Knowledge of procedures rules and regulations.
  • Ability to work with various community agencies.
  • Ability to establish and maintain effective working relationships.
  • Strong knowledge of all Federal and State laws and reporting requirements as they relate to pupil services.
  • Background and experience in the area of supervision and administration of pupil services.
  • Demonstrated evidence of the ability to successfully organize, direct and administer comprehensive pupil services programs and initiatives including attendance, character education, citizenship and civility as delineated in the performance responsibilities.
  • Preference will be given to those internal candidates who have participated in the Syracuse Aspiring Leadership Academy (SALA).
  • Training and or experience with Culturally Relevant Education (preferred)
  • Prior demonstration of exemplary attendance is expected of any candidate for hire.
  • City Residents are encouraged to apply!


  • Frequent evening and weekend work required, etc.

SALARY/SALARY RANGE: Per the Unit 2 contractual agreement

  • Position Type: Full-time
Job Category : Administrator > Director/Coordinator/Manager
Equal Opportunity Employer
Syracuse City School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.
Contact Information
  • Bridget Kemp
  • 725 Harrison Street
  • Syracuse, New York 13210

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