Aug 26, 2022

Ipswich YMCA Member Concierge

  • TrulyHired
  • Ipswich, MA, USA
Part-time Education

Job Description

COMPANY DESCRIPTION:
As one of the largest non-profits in the area, our Y impacts1 out of every 3 people on the North Shore. Our Ys give staff a huge opportunity to make a difference in the lives of local children, adults and families. Through our various fitness and wellness programs we create a healthier and happier community. Our youth development programs give kids and teens a chance to learn and grow, while making long lasting friendships. Being a socially responsible organization, we've made it our mission to provide services to all regardless of their ability to pay. Y staff are brimming with enthusiasm and passion because they see the positive impact they're making. If you're ready to be a part of something that makes you proud- you're ready for a career at the Y.

DESCRIPTION/RESPONSIBILITIES:
Are you seeking a job that allows you to utilize your superior interpersonal skills in a fun and impactful way? Do you have an interest in customer service and sales? This may be the opportunity for you!

Member Concierge staff help create a welcoming atmosphere for members and guests by building relationships and providing excellent customer service as the first stop for individuals entering a YMCA facility. On a typical day, you will manage the needs of the welcome center including offering courteous, professional, and friendly support to members and guests as they get connected to facility and program offerings. You will be responsible for phone and in-person interactions, handling issues or concerns professionally and discretely, and ensuring risk management and cleanliness goals are consistently met. This position requires a genuine interest in people and the ability to build relationships with our members to effectively develop a sense of deep connection and ownership to the Y.

To thrive in this position you work efficiently in a fast-paced environment and multitask seamlessly while responding appropriately to member inquiries. You create authentic relationships and believe in creating an atmosphere that accepts all. This is the ideal position for those interested in pursuing a career in customer service, sales, non-profit organizations, business, or who have an interest in working for an impactful organization like the Y!

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
  • Position Type:Part-time
  • Positions Available:1
Job Category :Career Education > Hospitality & Tourism
Equal Opportunity Employer

YMCA of the North Shore is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Job Requirements

  • REQUIRED SKILLS:
    • Must be at least 16 years of age
    • Basic knowledge of computers and ability to learn new software systems with ease
    • Flexible hours and shifts available
  • At least 1 yearof relevant experience preferred
  • None degree preferred
  • Citizenship, residency or work visa required

Contact Information

  • Mari Matt
  • 245 Cabot Street
  • Beverly,Massachusetts 01915
  • Phone: 978-705-6142
  • Email: click here

Apply Now