Nov 23, 2022

Director of IT & Data

  • Tarrant To & Through Partnership
  • Remote (Dallas-Fort Worth, TX, USA)
Full-time Technology Education

Job Description

COMPANY OVERVIEW
The Tarrant To & Through (T3) Partnership aims to ensure more Tarrant County students obtain a postsecondary credential and that each student has the training and skills they need to thrive in today’s workforce. We believe that each and every student should be given the resources and opportunities to achieve lifelong success. In Tarrant County, 39% of adults possess an associate degree or higher, however, 65% of jobs in the modern economy require some sort of post-secondary education. The T3 team and partners are dedicated to providing resources, financial support and programmatic opportunities for students and their families so they are equipped with the knowledge, skills, and credentials for a career in today’s economy. When innovation and dedication workhand-in-hand, we believe systemic change can affect entire communities, and ensure a positive impact for Tarrant County for generations to come. To do this, we partner with the Tarrant County community –businesses, philanthropic organizations, schools, universities/colleges, and others–to create equitable postsecondary pathways for all students.


POSITION OVERVIEW
The Tarrant To & Through Partnership is seeking a Director of Technology & Data to build and deepen T3’s technology stack supporting the team in making informed decisions about students’ futures. The Director of Technology & Data will lead, manage, and support the design and implementation of information technology systems to track high school students’ progress to and through post-secondary pathways. The position will coordinate and work through the technical implementation of technology platforms with multiple stakeholders including Tarrant County school districts, two and four-year universities, and other community stakeholders. T3’s underlying technology platforms have case management capabilities, messaging/communication functionality, data transfer with existing education systems, and end user-interface. This position reports to the MD of Operations & HR and will play a key role in ensuring that T3 realizes its vision of increasing post-secondary enrollment and completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strategy & Planning
o Collaborate with all departments and stakeholders to achieve program goals by fostering innovation, prioritizing IT and data initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization
o Serve as hub for data from varied stakeholder student information systems to ensure alignment and seamless student tracking across institutions
o Define technology and operational strategies in the short- and long-term including product investments
o Design and develop scalable and innovative technology solutions and products to support T3’s objectives
o Assess and communicate risks associated with IT investments and the integrity of data networks, resources, and systems
o Develop business case justifications and cost/benefit analyses for IT spending
o Develop and execute enterprise-wide disaster recovery and business continuity plan
o Assess and make improvements or re-engineering of all IT systems and data systems
o Document and update all processes and workflows


• Information Systems and Data Management
o Lead and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations and re-defining existing ones.
o Regularly assess, update, streamline and monitor all information systems across T3’s technology stack to ensure maximum efficiency and effectiveness
o Lead and oversee the design and implementation of the technology stack and its uses across the organization, including review and maintenance of all core systems and data collection processes
o Collaborate with stakeholders to advise in the creation of data retention and records management policies and ensure IT systems support those requirements.
o Define system data requirements and modify systems accordingly to support the addition, edit, and deletion of data as needed
o Establish processes for ETL (Extracting, Transforming, and Loading) data from various sources and formats into Salesforce or other systems using manual processes or T3’s enterprise ETL integration platform
o Ensure data quality, integrity, accuracy, and accessibility as well as student privacy and data security

• Operational Management
o Ensure continuous delivery of IT services through oversight of data sharing agreements with T3’s district and higher-ed partners

o Ensure IT and data system operations adhere to all applicable laws and regulations, especially FERPA. Maintain and works towards keeping T3 FERPA certified through iKeepSafe
o Keep current with trends and issues in the IT industry, including current technologies.Advise, counsel, and educate executives and management on their competitive or financial impact
o Present case management system and technology solutions to internal and external stakeholders, including executive leadership, for successful adoption and utilization
o Ensure employees have all hardware and software necessary to fulfill their responsibilities and are satisfied with IT support.
o Provide ongoing operational and technical support to the team including investing in team members for their development; manage and coach the Systems Analyst position
o Manage IT budget, review financial performance for IT accounts, and work Operations team to ensure judicious spending and cost allocation
o Manage relationships with IT vendors; serve as point of contact for IT related purchases and ensure timely payment of all IT related expenses

QUALIFICATIONS


Education
• Master’s degree in relevant field is highly preferred
• Candidates with a bachelor’s degree in relevant field and additional years of relevant experience are encouraged to apply

Experience
• 6+ years of professional experience, including 3+ years of experience working in K-12, higher education, or nonprofits
• Extensive Salesforce Education Data Architecture (EDA), platform, and community design and development
• Experience managing at least 1-2 direct reports


Preferred Qualifications
• Salesforce Certified Administrator
• Amazon Web Services (AWS) Cloud Practitioner
• Enterprise ETL platform experience (e.g., Jitterbit, MuleSoft)
• Professional Project Management/Scrum Certification (Scrum Alliance, SaFE, PMI) Knowledge, Skills and Abilities

• A strong problem-solving orientation. Responds to internal/external issues with a solutions-oriented mindset; additionally, an ability to predict potential problems and solve them proactively.
• Solid communication and interpersonal skills with the ability to be personable yet persuasive.
• Ability to interact effectively in the community and at multiple levels within organizations, especially organizations serving culturally and economically diverse communities.
• A degree of personal organization and results-orientation that enables success in a quantitative, outcomes-oriented environment.
• A proven ability to exercise sound judgment and work independently on complex initiatives.
• Ability to operate with humility, an open mind, and a sense of urgency.
• A true curiosity and commitment to finding more effective ways to meet the needs of underserved families; a willingness and desire to engage fully in the challenges of this work and communicate its challenges, successes, and conclusions.
• Belief in the power of education and equity to improve the odds for all children in service of the Tarrant To & Through Partnership’s mission.
• Flexibility to support related ongoing projects and a willingness to initiate new projects that push our work forward.


TRAVEL REQUIREMENTS

This position may require travel throughout the Dallas-Fort Worth Metroplex and surrounding suburbs.


PHYSICAL / MENTAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this position, the employee is regularly required to sit and use the wrists, hands and/or fingers. The employee is occasionally required to stand; walk; climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work at a desk and computer screen for extended periods of time.


WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is low to high and may have frequent interruptions. There may be activity from other employees of a distracting nature.


SAFETY DUTIES & RESPONSIBILITIES

Every employee of T3 has an obligation to know our safety rules and procedures; to teach what they know to others; to recognize unsafe actions and situations; to warn others of unsafe situations; to react to emergency situations and to report hazardous or unsafe practices to those in a position to correct them.


OTHER QUALIFICATIONS
Satisfactory criminal records check, pre-hire and annually thereafter, if applicable. Must be eligible to work in the United States and provide work authorization.


MODIFICATION OF DUTIES & ESSENTIAL FUNCTIONS
T3 retains the right to change and/or modify the duties and essential functions of this position at any time. This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.


Apply Now