Jan 13, 2024

School Support Personnel - Receptionist

  • TrulyHired
  • Lexington, MA, USA
Part-time School Support

Job Description

Position Title: School Support Personnel - Receptionist

FLSA Status: Non-Exempt

TERMS OF EMPLOYMENT: Class C - 10 month position as defined in the LEA - Unit D bargaining agreement.

Immediate Start Date. 32.5 hours per week.

Unit D Salary Range (FY23 rates, will increase upon negotiation completion)


Employee performs a variety of routine reception, clerical and other duties to support the operations of the department.


The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  • Serve as receptionist for the building and the office
  • Monitor entrance and allow entrance to the building; greet the public
  • Notify departments when they have a visitor
  • Answer phones and direct calls
  • Greet students and direct to appropriate staff
  • Track and record student attendance
  • Sort and distribute incoming inter-office and postal mail. Post outgoing mail, UPS, certified letters and bulk mailings
  • Maintain copy machines and supplies
  • Accepts deliveries
  • Performs a variety of clerical support duties including photocopying
  • May assist with performing or finding lunch and classroom coverage as directed by administrators
  • May assist with field trip coordination
  • Perform special projects as needed, including graduation
  • Perform a variety of related duties


High school diploma or equivalent and 1-3 years of experience in administrative, clerical, financial or secretarial work, preferably in a school environment; or any equivalent combination of education, training, certification and experience.

Must have knowledge of department regulations, policies, programs and operations; and knowledge of office management principles and practices, and computer systems.

Ability to establish and maintain effective and harmonious working relationships with the public, officials and department personnel; ability to work independently in an efficient manner; ability to communicate effectively in written and oral form; ability to establish and maintain a record keeping systems; ability to operate a telephone and standard office equipment; ability to manage multiple tasks in an efficient manner; ability to deal tactfully with disgruntled people.

Skill in operating computers and applicable word processing; excellent customer service skills. Must have strong record keeping, secretarial, organization, communication and customer service skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands or arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Experience and commitment to working in a racially and culturally diverse teaching and learning community.

Applicants for employment are considered without regard to age, disability, race, religion, sexual orientation, gender identity, marital status, national origin, or military status.

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