Jan 25, 2024

Central Office Clerk (Bilingual Required, Senior Clerk Typist), Salem Public Schools, SY2023-2024

  • TrulyHired
  • Salem, MA, USA
Full-time Teaching

Job Description

Central Office Clerk (Bilingual Required, Senior Clerk Typist), Salem Public Schools, SY2023-2024

Schedule: 52 week position (Full-Year)

Hours: Monday-Friday, 8:00 - 4:00 (37.5 hours/week)

Salary: Hourly rate per AFSCME Contract

About Salem Public Schools

Salem is a small, diverse city with a proud maritime and immigrant history. Salem Public School educators are passionate about urban education and understand the urgency of improving student achievement. We respect and value the racial, cultural, and linguistic diversity of our students and their families, and have a strong commitment to the Salem community. We seek individuals who are able to serve all of our students, regardless of ability, economic status, gender/gender identity, language, race/ethnicity, sexual orientation, or other backgrounds. Salem Public Schools has a clear equity statement and core values that guide and drive our work as an anti-racist organization. Applicants who have experienced working in urban schools and have bilingual skills are strongly encouraged to apply.

Summary: The Central Office Clerk is responsible for welcoming visitors to the Central Office, monitoring visitor access while ensuring compliance with safety and security protocols, and completing clerical tasks as assigned. Reporting to the Assistant Superintendent of Finance & Operations (or her/his designee), the Central Office Clerk will serve as a key member of the Business Office team and will be assigned clerical tasks and projects to support the Business Office as well as other central offices such as Human Resources, the Parent Information Center, and others.

Major Duties and Responsibilities:
  • Greets all visitors to the central office (both in-person and over the phone) with a welcoming demeanor that demonstrates our values of belonging, equity, and opportunity. This person serves as the first "face" of the district's central office to all visitors and as such, should be culturally responsive so that all feel welcome in our district.
  • Monitors the arrivals and departures of visitors to the Salem Public Schools central office and assures that all safety protocols for visitors entering the central office door are followed at all times.
  • Utilizes and oversees the use of the Raptor visitor system
  • Receives and directs phone calls from staff or visitors and informs appropriate staff and departments, taking and delivering messages when necessary.
  • Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, mailings, etc.) when possible for the purpose of supporting the operations of central office departments
  • When possible, manages the postage machine and supports mailings through the business office
  • Uses all available resources to ensure that visitors are welcomed and receive information in the language of their preference.
  • Additional duties as assigned by the Assistant Superintendent of Finance & Operations or his/her designee as it pertains to the AFSCME contract and the role of Senior Clerk Typist
The Ideal Candidate:
  • Possesses a welcoming, demeanor, and able to conduct positive interactions with staff and visitor
  • Has excellent attention to detail and organization skills
  • Has the ability to multitask and work under pressure to meet deadlines
  • Expresses self clearly, both orally and in writing, including conveying and receiving messages clearly
  • Practices exceptional telephone and e-mail etiquette
  • Has basic computer skills, experience with Google docs and Excel or Google Sheets a plus
  • Is willing to learn MUNIS and accounts payable processes
  • Accepts, seeks and/or takes initiative for new responsibilities, assignments and/or projects and initiates and takes action for improvements
  • Responds positively to the demands of work when confronted with change, adversity or other challenges (adapts well to change in the work environment)
  • Positively represents the district; exhibits professional demeanor
  • High School diploma or equivalent
  • Bilingual (Spanish) required; proficiency in Portuguese a plus
  • A minimum of two years of successful experience in a related secretarial or office position
  • Prior clerical experience working in a school district setting preferred
  • Must have positive interpersonal skills and be able to work effectively with a variety of individuals
  • Ability to establish and maintain a positive and professional relationship with co-workers, students, parents, staff and visitors; cultural sensitivity and ability to relate well and effectively in diverse workplace and with a diverse client population
  • Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, calculator, phone, etc.)
  • Proficiency with or ability to learn computer systems such as Google, Gmail, MUNIS, Canva, Microsoft Outlook, Word, Excel, PowerPoint, Mac, Aspen Student Information System, and other software
  • Bilingual candidates and candidates of color strongly encouraged to apply
  • Current authorization to work in the United States
Equal Opportunity Employer

Salem Public School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

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