Mar 19, 2019

Network Operations Associate

  • Rocketship Public Schools
  • Redwood City, CA, USA
Full-time Other Education

Job Description

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community.


The Position

The Network Operations Associate will play a pivotal administrative role in coordinating and executing Rocketship’s compliance efforts across departments and geographies. As a complex national organization, Rocketship has many compliance needs that must be met in order to continue serving students and communities. We submit hundreds of required documents to authorizers, state governments, and other stakeholders every year, and meet many other assorted compliance requirements. While all teams across the organization are involved in ensuring we always fulfill these obligations, the Compliance Associate will support Rocketship’s Compliance Director in managing and executing the compliance function.

Essential Functions

Organization-wide Compliance

    • Support the development and maintenance of a calendar of compliance requirements across departments and regions by evolving the structure of the calendar over time and partnering with various departments within Rocketship to research compliance requirements in current and potential new regions
    • Compile all necessary compliance information from across internal Rocketship departments
    • Complete and submit all compliance forms and documents across different jurisdictions in various states
    • Ensure 100% of compliance requirements are met on-time, with no errors
    • Assist with project management of all compliance requirements by partnering with teams to track their individual compliance-related work and directly project managing submission of authorizer requirements
    • Partner with Growth & Community Engagement and other regional team members to support requirements related to authorizer visits/audits

National School Lunch Program Compliance

    • Provide logistical and administrative support to ensure our meal program remains compliant with all federal and state regulations
    • Support the contract bidding and creation processes for all regions, and resulting vendor relationships
    • Administer the FRL application, and verification processes, and relationship with outsourced support partner
    • Coordinate preparations for meal audits and provide support as necessary
    • Partner with the School Operations team to support the creation of a vision for meal-related training, as well as support the execution of training delivery and tracking for Regional Directors of Operations, Business Operations Managers, Lead Servers, and others -- ensuring we’re “audit ready” year round
    • Partner with the Finance team as needed on their work around meal counts and reporting

Qualifications - Skills and Characteristics

    • Deep commitment to Rocketship’s mission, and desire to have an impact in an innovative and high-performing organization. Passion for unleashing potential in all students is a core part of our culture, and a critical value of successful “Rocketeers” across all roles!
    • Interest in the topic of compliance and conducting administrative and logistical work
    • Ability to work with diverse stakeholders in a fast-paced environment with tight deadlines
    • Extremely strong and precise organizational skills, including the ability to manage multiple projects independently
    • Laser-like attention to detail and strong problem-solving skills
    • Ability to communicate effectively in person, via videoconference, and in writing across multiple regions
    • Ability to manage up, and influence colleagues to action, often on a tight timeline
    • Eye for setting up systems and processes that are user-friendly, especially for school employees
    • An innovative mindset -- not satisfied with the way things are but constantly thinking about how we can improve things
    • Strong listening skills, and an enjoyment of collaboration with teammates with diverse opinions and backgrounds
    • Ability to internalize feedback with a positive, growth-focused attitude and adapt quickly based on changing information
    • Proficiency in the Microsoft Office suite

Qualifications - Educational Background and Work Experience

    • Bachelor’s degree required
    • Experience working in administrative role(s) requiring strong attention to detail strongly preferred
    • An ideal candidate would have experience working in/with schools, especially in administrative roles within charter schools

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