Essential Duties and Responsibilities
Assisting with the overall operations of Quality Improvement program for Linwood Center.
Handle administrative requests and queries from the Quality Improvement Specialist.
Preparing, creating and modifying documents including drafting official letters, various correspondences, reports, drafts, memos, emails etc.
Frequent monitoring of Linwood's video cameras and video recordings of its residential and day program based on a schedule developed by the QI Specialist and reporting any violation of Linwood Policy by staff to both the QI Specialist and Residential Director. This includes review footage based specific incidents that occur.
Assists the QI Specialist in performing regularly scheduled and unscheduled Site Visit Reviews of each residence on a monthly basis. Site Visit reports will include assurance that all required documents pertaining to the individuals in the program are up-to-date, properly filed, and submitted on time to the appropriate parties. Site Visit reports will also include an assessment of the physical facilities. Notify maintenance department, House Manager, Residential Program Managers, and Director of all deficiencies noted.
Assists the QI Specialist in conducting monthly review of Day Program and Employment PCP books and Data books to ensure all are up to date and staff trainings are current.
Work with Finance Department to manage all issues related to individual's benefits including Social Security, Medicare and Medicaid.
The Quality Improvement Assistant is also responsible for other administrative tasks.
Maintaining confidentiality of records.
Must have the willingness to learn and assist in other areas within Linwood Center if necessary.
Other Duties & Responsibilities
May perform other duties as assigned.
Minimum Qualifications (Education, Experience, Skills)
High School Diploma required/Associate Degree preferred
Preferred to have experience in the area of Quality Improvement/Assurance or other compliance areas
Excellent time management skills and ability to multi-task and prioritize work
Position requires attention to detail and must be able to problem solve
Must demonstrate proficiency in speaking, reading and writing the English language, including proficiency with grammar, punctuation, and spelling
Proficiency with Microsoft Office applications
Microsoft Word - must demonstrate the ability to create and modify documents and to apply basic business formatting to written content
Microsoft Outlook - must demonstrate the ability to create and share calendars and maintain a Contacts list
Ability to use the internet and other tools to conduct basic research
Ability to interview staff, people we support and others
Must have a professional appearance and demonstrate a skillset that includes the ability to interface in a professional manner with staff, parents, school system personnel, other professionals and visitors in general.
Linwood Center is an Equal Opportunity Employer
- Position Type: Full-time
- Positions Available: 1
Job Category: State-level Positions > Coordinator Equal Opportunity Employer
Linwood Center is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation. Job Requirements
- At least 1 year of relevant experience preferred
- High School/Trade School degree preferred
- Citizenship, residency or work VISA in United States required
- Winsome Parchment, Human Resources Manager
- 3421 Martha Bush Drive
- Ellicott City, Maryland 21043