Apr 06, 2021

Receptionist - IDEA Judson Academy (21-22)

  • IDEA Public Schools
  • San Antonio, TX, USA
Operations and Facilities

Job Description


Description
Position at IDEA Public Schools

About IDEA Public Schools :



At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!


IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve nearly 53 ,000 students across Texas and Louisiana. By 2022, IDEA will serve 100,000 students. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions an d new launches in Houston (2020), Permian Basin (202 0 ), and Tampa Bay (2021)!



When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.



To learn more about IDEA, check out this video .

About San Antonio



San Antonio is the nation's 7 th largest city and boasts the highest rate of population growth across the U.S. As the San Antonio region continues to grow rapidly, IDEA is committed to increasing our community presence to provide the best experience for all families and children.



In May 2019, we welcomed our region's first graduating seniors. We believe through the hard work of our passionate IDEA Team & Family; college acceptance and matriculation can be realized. Currently, 1 in 6 San Antonio students ' graduate college ready. Changing this statistic for the better is part of the promise IDEA makes to current and incoming students.



Join our IDEA San Antonio family as we are poised to serve 29,000 students at 37 local schools by 2022.



Accountabilities
100% of Applic ations collected by lottery (3 :1 ratio for OGL)
  • Achieves 100% Projected Enrollment by the first day of school
  • E xecutes student recruitment efforts th at target families with school- aged children within the 3-mile radius immediately surround ing their school
  • Ensures all new families are effectively on-boarded beginning with Welcome to IDEA and throughout their first year
  • B uild s relationships with business partners and secures community assets
  • H ost s information sessions for interested families and new applicants

100% Projected Enrollment for Academy and College Prep by first day of school (FDOS)
  • Enrollment goal is consistently hit every week after the first week of school
  • Maintain copies of forms, event information, and answers to frequently asked questions for the camp us site and IDEA Public Schools
  • Organizes essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.
  • Copies materials to ensure there is always a supply of all documents at hand
  • Communicates effectively with campus lead team and campus ops team to ensure all documents for activities, events, etc. are current

90% New Family Persistence (Lottery to FDOS)
  • Supports efforts to create an environment where students learn, thrive , and have fun (school culture, praise and recognition, in and out of school events calendar, etc.)
  • Monitors and reviews with APO, parent and student feedback, particularly as it relates to non-instructional services and support
  • Onboards new families from the time a parent applies come to IDEA through their first year in our schools
  • Answer s phone calls by providing general information and/or connec ting call to appropriate staff
  • Maintains familiarity with various roles and duties of staff to direct inquiries appropriately
  • Manages list of phone extensions and ensure list remains updated

4. Campus safe and operational one week before First Day of School (FDOS)
  • Ensures 100% of staff have school ID by FDOS or within 2work daysof starting
  • Sets up Raptor system and ensures it is in working order
  • Reviews required documents for new staff members to complete and submit I-9, Part 2 and notarizes their SB7 form ( Texas only )
  • Achieves a 3.5 average score on parent BOY survey
  • Serves as a liaison betwee n parents, students, and staff
  • Exemplifies IDEA core values and exemplary customer service skills
  • Provides lead team support as needed

5. We look for Team and Family who embody the followingvaluesand characteristics:
  • Believes and is committed to our missionand being an agent of change: that all studentsare capable of gettingto and through college
  • Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
  • Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
  • Works with urgency and purpose to drive student outcomes
  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
  • Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
  • We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.
Qualifications:
  • Education: HS diploma or GED required
  • Experience: at least 1 year of experience with customer service and/or reception duties
Compensation:

Salaries for this role typically fall between $13.99 and $17.17, commensurate with relevant experience and qualifications.

IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.


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