May 13, 2019

Program Associate

$50,000 - $65,000 yearly
  • Springpoint
  • NYC
Full-time Product and Program Management Education

Job Description


Springpoint is a national nonprofit organization that supports the design and launch of new, innovative public high schools. Our mission is to enable all students – regardless of environment or background – to succeed in high school, college, and beyond. Since 2013, we have partnered with school districts, school networks, and charter management organizations around the country to rethink the purpose of high school and develop innovative school models tailored to the needs, assets, and aspirations of their students.

We are driven by the promise of student-centered school models and the application of positive youth development in school design and implementation. In our collaborative work with design teams, we guide partners and the stakeholders in their communities to conceptualize new school models, plan for an effective school launch, and strategically plot out iteration points. Our supports are flexible, adaptive, and responsive to each partner’s unique context. We provide support both virtually and in person, and develop learning experiences, tools, and resources that are effective across key design and implementation phases.

Springpoint is housed at the National Center for Civic Innovation in New York City.


The Program Associate will help Springpoint’s school and district/CMO partners understand, prepare for, and engage deeply in the organization’s school design and implementation supports as they work to launch new school models that support students on a path to college and beyond. S/he will have strong project management skills, a keen attention to detail, and the ability to anticipate needs and execute project plans and multiple workflows.

The Program Associate will develop, facilitate, and iterate on project plans and systems that enable the delivery of robust programming, including school visits, convenings and events, coaching touch points, and more. Reporting to a senior member of the Springpoint team, the Program Associate will be a team player who can flexibly and enthusiastically plug in wherever support and project management are necessary.

The position is based in New York, NY, with general travel around 10%.

As a small, nimble staff that values collaboration, we are seeking an enthusiastic self-starter who has a flexible, positive, and student-centered mindset.

  • Project manage content development workflow and the scope and sequence of various work streams; this often includes convening team planning meetings, project managing the development of partner activities, and following up with multiple stakeholders to steward projects to completion.
  • Develop, manage, and iterate on key systems for work streams within the role to ensure that Springpoint is maximizing our organizational efficacy and impact.
  • Implement, or when needed develop and implement, project plans, coordinating across internal teams, consultants, and partners.
  • Steward the development of partner-facing tools, resources, and materials so that they are aligned with existing collateral and organization-wide standards; where applicable, create or prototype new content.
  • Convey status of event preparation regularly and monitor all internal and external deadlines, ensuring the timely and smooth execution of projects and events.
  • Build strong relationships with partners so that they are organized and adequately supported; manage communications with partners related to pre-work and work product follow up.
  • Ensure staff are on track to meet coaching, observation, and other school visit milestones.
  • Manage the archive of partner work products and content development documents in organization-wide document management system


  • Superior project management skills and keen attention to detail.
  • Comfort and experience with technology platforms and solutions that can streamline and support project management.
  • Two to four years of work experience; some school-based experience preferred (ideally in a secondary setting).
  • Strong writing, editing, and listening skills, including the ability to capture conversations and observations with a high degree of accuracy.”
  • A flexible mindset and ability to perform and prioritize several concurrent tasks in a timely manner while deftly moving between projects as needs shift—without letting balls drop.
  • Demonstrated ability to function well in a team, including managing up and across and having the ability to receive and implement feedback about performance.
  • Organizational and productivity skills, a collaborative spirit, and a problem-solving and self-initiating work ethic.
  • A strong sense of social purpose and alignment with Springpoint’s mission.

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