We are on a mission to drive educator professional growth using data, and we are looking for a Client Success Manager to join our growing team. We are known for our hands-on approach to Client Success, and Client Success Managers (CSMs) work closely with our district partners to build capacity. Acting as both relationship-builders and product-experts, CSMs play a dynamic role in driving innovation both internally and externally.
In the Client Success Manager role, you would:
We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We are committed to growth and we encourage you to apply if you meet a majority of the qualifications and this role is aligned with your career trajectory and interests.
You might be a good fit if you...
This is a full time position that can be performed remotely. Our team is remote-first, however we will be re-opening offices in Old City, Philadelphia as an optional workspace. The salary range for this position is $55,000 - $75,000, with growth potential.
We believe diversity breeds innovation. We're building a product that improves the way all teachers and all students are supported, and to do that well, we need a workforce that’s representative of the users we serve. We are actively looking to add members to our team who will bring diverse backgrounds, new perspectives, and a willingness to challenge us to improve the work we do every day.
Our mission is to empower educator professional growth using data. Education is in our team’s DNA, and study after study demonstrates that educators have the single greatest impact on student learning. KickUp exists to help districts grow their teachers through high-quality professional learning and well-coordinated improvement efforts. Your work at KickUp will lead to system-level change in education.
Our team is humble and sharp, with a unique blend of both mission driven and business smart qualities. Because we offer our clients both software and services, we’re able to build deep relationships and garner deep insight into the needs of our users in order to be a highly user-focused team. We work closely together to share learnings, solve cross-team problems, and maintain a cohesive, small-team feel and community spirit as we grow our organization.
Our product is a dynamic professional learning growth platform that helps school districts design, coordinate and assess their professional learning activities, giving educational leaders a coherent and actionable picture of their program's effectiveness.
We offer competitive salaries, stock options in our growing company, and a variety of medical, dental and vision insurance options.
We believe in the importance of recharging—and as a result, offer a flexible PTO policy. Most of our employees average between 15-18 PTO days per year in addition to 11+ paid company holidays.
We provide opportunities for professional growth and offer individual stipends for professional learning opportunities.