Jun 19, 2019

Learning and Development Director

  • City Year
  • Philadelphia, PA, USA
Full-time Data Evaluation and Analysis Product and Program Management Strategy and Planning Education

Job Description

City Year Philadelphia is seeking a Learning and Development Director (LDD) who is responsible for planning and implementing an inclusive and equitable full-year training program for the ~200 AmeriCorps Members (ACMs) serving with City Year Philadelphia. Reporting to the Managing Director, Service & Strategy (MDSS), the LDD supervises a Learning and Development Manager and collaborates closely with a team of directors, managers, and instructional coaches to create learning spaces that build the skills and knowledge AmeriCorps Members need to implement City Year’s Whole School, Whole Child model to effectively reach our school and student outcome goals and to consistently strive toward equity in the Philadelphia education system.

In addition to leading this work for City Year Philadelphia’s ACMs, the LDD partners with the MDSS, the Managing Director of Impact, and the Senior Director of Impact Delivery to plan and implement inclusive and equitable role-specific training for the organization’s Impact Managers and department-specific training for Impact staff. Ultimately, the LDD strives to best answer and deliver on the same questions for both corps and Impact staff: “what do they need to learn, why do they need to learn it, when do they do so, and how will that be accomplished?”

Job Description

Manage Learning and Development Staff Team

  • Manage and develop L&D Manager in leading the execution of CYP’s overall learning strategy
  • Create consistent spaces of coaching and feedback through weekly 1 on 1’s and observation and coaching of the L&D Manager’s general duties 
  • Create environment that allows any applicable L&D interns to have a successful working experience that positively impacts the individual and the site

Oversee City Year Philadelphia’s Annual AmeriCorps Member (ACM) Learning & Development (L&D) Program

  • Develop the formal learning program for CYP’s ACMs
  • Engage in consistent critical thinking around how internal and external systems impact our service through the lens of racism and poverty and actively work toward anti-racist, equitable and inclusive learning and development
  • Work with the L&D Manager and a staff working group to oversee the execution of a 4-week July/August training institute for CYP’s new class of Senior AmeriCorps Members (SCMs) to ensure their readiness to begin leading teams
  • Work with the L&D Manager and a staff working group to oversee the execution of a 3-day Summer training for CYP’s new class of Second Year AmeriCorps Members (SYACMs) to ensure their readiness to begin serving in a modified version of their role for a 2nd year
  • Work with the L&D Manager to oversee the execution of a 3-4-week Basic Training Academy each August to introduce CYP’s new class of ACMs to City Year and ensure their readiness to begin serving in schools
  • Develop and work with the L&D Manager to oversee the execution of approximately 13 L&D Days throughout the school year that further prepare CYP ACMs to serve in schools, on teams, and to prepare them with durable skills for their Leadership After City Year (LACY)
  • Develop and work with the L&D Manager and a working group of staff to oversee the execution of a 3-day Mid-Year Summit (MYS) that further prepares ACMs for their service and acts as a mid-year inspiration to ACMs and staff
  • Oversee the L&D Manager in their implementation of CYP’s LACY program
  • Oversee the L&D Manager in the logistical implementation of BTA, L&Ds, and MYS
  • Lead and prepare site staff to create and facilitate content for the corps
  • Lead the SCM & SYACM Development Team with 2 Senior Impact Managers, supporting two annual retreats and monthly SCM professional development days 

Oversee Impact staff onboarding and formal professional development

  • Develop the formal learning program for CYP’s Impact staff at large and Impact Managers (IMs)
  • Oversee the execution of IM role-specific and Impact Department-specific onboarding, in collaboration with the People Team
  • Oversee ongoing learning for Impact staff members, partnering with the MDI, SDID and MDSS to lead biannual retreats and additional learning sessions that support the formal learning program
  • Lead the IM Development Team with 2 Senior Impact Managers, supporting IM Idealist Journey, IM Summit, and quarterly learning sessions

Impact Department Leadership

  • Serve as a member of the Impact department’s leadership team, collaborating broadly on the department’s overall leadership
  • Engage in consistent critical thinking around how internal and external systems impact City Year through the lens of racism and actively work toward an anti-racist, equitable and inclusive work environment for all team members

Organizational Initiatives and Site Support

  • Participate in network-wide meetings and calls, providing insight, feedback, and collective problem solving.
  • Serve as a member of the City Year Site Leadership Team (SLT), providing strategic insight into site priorities
  • Serve as a member of the site’s Staff Development Team, a committee of the SLT that collaborates regularly to align professional development efforts across departments
  • Engage in structured discussion and training on diversity, belonging, inclusivity and equity aimed at developing stronger cultural competency, both individually and collectively as a site
  • Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, staff interviews, stakeholder engagement, event and service day participation, and cross-departmental committees
  • Attend overnight conferences throughout the year, including Summer Impact Charger, a week-long training conference for City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year

Basic Qualifications

In order to succeed in this role, an applicant must have the following competencies:  

  • Executes to Results:  Assigns clear accountability, backed by appropriate authority and resources, to ensure for the achievement of priority goals at multiple organizational levels and actively monitors results that drive organizational success; orchestrates the pace and process of change to maintain organizational effectiveness
  • Problem Solving and Decision Making: Applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions
  • Team Collaboration and Leadership: Builds systems and structures to facilitate collaboration and teamwork across the organization; inspires and mobilizes City Year communities to accomplish more than they thought was possible
  • Talent Development:  Takes a systematic approach to meeting the organization’s future leadership needs and builds a diverse talent pipeline; invests in maintaining longer-term mentoring relationships and personally invests in the continued learning of others across the organization
  • Strategic Thinking:  Collaborates cross-functionally to develop strategies and ensure alignment through all levels of management; constructively challenges organizational paradigms and norms to consider changes that will foster long-term, sustainable growth and scaled impact

Additional Qualifications

  • Bachelor’s Degree preferred
  • Minimum 5 years of relevant experience, with proven ability to deliver strong, measurable results
  • Knowledge of adult learning practices required; experience leading adult learning a plus
  • Knowledge of social emotional learning principles preferred;  instructional background a plus
  • Comfortability with leading and facilitating in both large and small group settings
  • Strong initiative and ability to work independently to achieve goals
  • Proven track record of building highly effective teams and coaching to exceed goals through the delivery of high-impact service
  • Energized by working with diverse teams and stakeholder groups committed to expanding educational opportunity in Philadelphia and advancing social justice
  • High emotional intelligence and experience in developing a diverse and inclusive workforce and working effectively with people of different work styles and backgrounds
  • Attention to detail and proven project management skills
  • Effective systems builder and developer of process and protocols, along with the ability to socialize them as useful tools for department and site
  • Ability to translate an organization or department’s vision into an operating plan, effectively communicate that plan and timeline to internal and external audiences, establish accountability metrics, and monitor performance
  • Track record of anticipating challenges, securing resources to meet needs, linking decisions to their potential benefits and consequences, and seeking guidance and input through the planning or change process
  • Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment
  • Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit and resilience

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

To Apply

Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered.  No phone calls, please.


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