Jul 08, 2019

Special Projects Manager, Strategy, Growth and External Affairs

  • City Year
  • Boston, MA, USA
Full-time Administrative Operations and Facilities Product and Program Management

Job Description

The Special Projects Manager (SPM) is responsible for supporting the Chief Growth & External Affairs Officer (CGEAO) and the Chief Education Strategy Officer (CESO). The SPM will provide these two senior leaders with exceptional administrative support. The SPM must collaborate with staff members across multiple departments at headquarters as well as at City Year sites.

This position requires a well-organized and flexible individual who possesses the ability to work collaboratively with internal and external teams, and autonomously on self-directed projects. The SPM must exhibit strong project management, critical thinking and communication skills. The selected candidate must be skilled at managing multiple priorities and deadlines in a fast-paced, dynamic environment.

Administrative Support

  • Provide excellent administrative support to two senior leaders at City Year HQ.  This includes, but is not limited to, maintaining calendars, scheduling meetings and conference calls, including agenda creation, note taking and follow up.
  • Provide logistical support to CGEAO and CESO.  This includes, but is not limited to, arranging travel (including multi-day trips), planning and preparing for internal and external meetings, conferences and retreat needs; reserving meeting rooms, arranging for appropriate ITS support, informing reception of visitors in advance, arranging for food and refreshments, welcoming and escorting visitors and ensuring meeting rooms are left in exceptional condition.
  • Complete and submit check requests, purchase orders, book orders, mailings and expense reimbursements on behalf of the CGEAO and CESO.
  • Prepare correspondence on an array of topics for a breadth of constituencies including writing emails, memos, creating presentations, etc.
  • Create systems to ensure that CGEAO and CESO are on track with their weekly priorities and workstreams.

Team Building

  • Foster team alignment and unity; plan events for local and remote staff members to engage in team building and community service. 
  • Lead SGEA’s team buddy partnership: coordinate school visits, and drive initiatives for AmeriCorps member appreciation.

Project Management

  • Provide support for the CGEAO and CESO as the executive sponsor for organizational priorities and managing executive and interdepartmental committees by coordinating meetings as needed, managing priority activity list, providing thought partnership and maintaining project plans.
  • Manage multiple, ongoing high-priority projects of CGEAO and CESO, work collaboratively with other departments, and ensure updates are shared with team in a timely manner.
  • Maintain and strengthen SGEA’s relationships with internal and external City Year stakeholders.

Special Projects

  • Partner with CGEAO to respond to public advocacy requests; review policies and procedures, draft memos and correspond with site staff to provide guidance.
  • Engage in a portfolio of ongoing projects across SGEA team to support Marketing & Communications, District Engagement, Strategy and Education Policy.
  • Collaborate with the External Evaluation working group team to support ongoing and new evaluations of City Year’s impact, including but not limited to an ongoing evaluation sponsored by the Institute of Education Sciences (IES) of City Year’s Whole School Whole Child (WSWC) model.

What you bring

  • Exceptional oral and written communication skills.
  • Strong interpersonal, time management, decision-making and problem-solving skills.
  • A learning mindset and commitment to collaboration.
  • Excellent organizational skills, attention to detail and proven ability to handle competing priorities and think critically.
  • Proficiency using Microsoft Office programs, including Outlook and Skype for Business.
  • Proven ability to work as both a team member and independent leader.
  • Desire and ability to work with and learn from individuals of diverse backgrounds.
  • Strong passion for and commitment to City Year’s mission of supporting student success; developing young people in the corps as powerful civic leaders and life-long active citizens; promoting and advancing the concept of national service; believing in youth as agents of social change. 

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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