Jul 16, 2019

Regional Recruitment Director, West

  • City Year
  • Los Angeles, CA, USA
Full-Time Remote/Virtual Community Engagement and Outreach Human Resources Product and Program Management Sales Remote/Virtual Role

Job Description

Location flexible between Los Angeles, Denver, San Jose, Seattle, and Sacramento.

The Regional Recruitment Director leads a team of recruiters to create a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of top tier accounts, and incubator accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional and national level to attract applicants well - suited to and well - prepared for City Year. As an engaging and relatable communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The role requires an effective staff manager and talent developer who can coach team members to meet goals and expectations. The Recruitment Director reports to the Managing Director, Recruitment and Admissions. This position has a strategic relationship with the national Recruitment and Admissions team. This role is instrumental in growing and improving the efficiency and effectiveness of regional recruiting for a national organization.

Job Description

  • Recruitment Plan Development, Implementation, and Monitoring: Work with team leadership to create a strategy to identify, recruit, select, and matriculate a diverse class of high potential young leaders ages 18 - 25 to participate in City Year while achieving monthly, quarterly, and annual recruitment goals; Secure applications from top tier accounts and strategic partner accounts; Goals based on market, national and regional relationships, historical data, and relationship strength; Inform, strengthen, and innovate recruitment process for City Year, Inc.; and Participate in or support site - based Recruitment Managers participation in Recruitment activities.
  • Department Management: Establish strategic goals by gathering pertinent business, financial, service, and operations information by identifying and evaluating trends and options, choosing a course of action, defining objectives, and evaluating outcomes; Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions; and Support planning and execution of quarterly regional meetings.
  • Manage Talent: Lead and manage team based at multiple locations; Hire, develop, and retain staff through effective recruiting, on - boarding, and employee development; Responsible for overall management of team, including communication of job expectations and planning, monitoring, and evaluating individual and team performance; Additional management responsibilities include coaching, counseling, and enforcing employee policies and procedure; and Individually contribute to and impact overall team effort by performing related tasks and accomplishing goals as needed.
  • Develop Strong Internal Relationships: Build and manage relationships with City Year Headquarters and leadership at each regional site to address the evolving needs of recruitment in a local, regional, and national context; Facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; Inform and implement the Senior AmeriCorps Recruitment and Selections process, working closely with Impact Operations at each site within a region.
  • Manage Grow, and Develop Partnerships: Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; and Model best - practice relationship building for direct reports.    
  • Recruitment Events and Activities: Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, presentations to targeted student groups and classes, and tabling. This will include frequent travel and occasional evening / weekend work.
  • Customer - focused Lead Management and Application Generation: Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the corps member experience; Utilize the established AmeriCorps member profile to identify sources of prospects with said characteristics and experiences; and Continue to engage and support qualified and high priority lead prospects through application submission.
  • Performance Analysis and Strategy: Regularly compare activities to applicant and confirmation yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profiles to identify trends in successful applicants from portfolio schools; and Use data to report on progress and course correct recruitment activities and strategy as necessary.
  • Regional Recruitment Growth and Development: Participate in weekly calls with the regional team to maintain connections and foster collaboration; In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional and national recruitment and centralized admissions pool; and Travel to National Recruitment meetings and events.


  • Bachelor's degree or equivalent.
  • 3 + years of relationship development with stakeholders and institutions such as colleges, high schools, clubs, and community based organizations.
  • 3 + years of staff or volunteer management in a results - driven environment.
  • Highly energetic, charismatic approach to engaging diverse groups, particularly young adults.
  • Create persuasive written and verbal communication for internal and external audiences.
  • Experience creating and managing a budget.
  • Experience presenting to large groups.
  • Proven experience with calendar management, event planning, and logistics experience.
  • Proven track record of meeting performance objectives.
  • Experience working in a team environment.
  • Exhibit a passion for City Year’s mission and values.
  • Ability to travel frequently within the region and to multi - day events at City Year’s headquarters in Boston.

Preferred Qualifications

  • Recruitment or service experience.
  • Sales, customer service, or human relations experience.
  • Volunteer, corporate, or academic recruitment experience.

Qualified applicants should apply and submit a resume, cover letter, and references.

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

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