The Regional Recruitment Manager is responsible for creating a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year.
As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Regional Recruitment Manager reports to the Regional Recruitment Director located in Los Angeles.
- Recruitment Plan Implementation – Secure applications from primary and incubator accounts; Application goals are based on market, regional / national relations, and historical data; and Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships.
- Manage, Grow, and Develop Partnerships – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team; and Model best - practice relationship building.
- Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of recruitment in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals; and Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site.
- Recruitment Events and Activities – Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling; Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work.
- Marketing Activities – Execute local marketing efforts on campuses and at adjacent locations; Measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools; Build relationships within portfolio accounts that generate media opportunities; and Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships.
- Customer - Focused Lead Management and Application Generation – Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience; and Engage and support qualified and high priority lead prospects through application submission.
- Performance Analysis and Strategy – In conjunction with team leadership, develop engagement strategies through use of historical data; Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools; and Use real - time data to report on progress and course correct recruitment activities and strategy as necessary.
- Regional Recruitment Team Growth and Development – Contribute to weekly calls with regional team to maintain connections and foster collaboration.
- Manage Talent – May manage at least one campus - based Recruitment Ambassador at top tier school partner to supplement campus engagement; Conduct regular check in calls and hold them accountable to marketing and activity goals; and Contribute to team effort by accomplishing related results as needed.
- Demonstrated ability to self - manage time (calendar and scheduling) and prioritizing multiple work streams with minimal oversight.
- Comfortable in reaching out to new people to build professional relationships.
- Aware of systemic educational inequalities and strong desire to change it.
- Ability to travel frequently, multiple times in a week, within the region (rental cars provided for travel) and to multi - day events at City Year’s Headquarters in Boston twice a year.
- Self-awareness in inclusive communication and interaction with diverse groups of people.
- Positive, motivating, and inspiring written and verbal communication skills for small (1 – 3) to large (100 +) audiences.
- Experience developing and maintaining relationships with a diverse group of partners to meet organizational objectives.
- Experience planning, implementing, and leading creative events engaging a variety of audiences.
- Non - profit service experience.
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.