National Senior Communications Manager, Education & Policy Audiences
Remote (Boston, MA, USA)
Community Engagement and Outreach
Marketing and Communications
City Year’s national marketing-communications (MarComm) department is hiring a national senior communications manager for its content team focused on human-centered, data-rich storytelling across a variety of platforms. The content team develops, creates and shares external content for a diverse range of general and target audiences including: education, national service, and nonprofit thought leaders; corporate and private investors; potential and current AmeriCorps members; and school district and other community partners. Each team member develops specific audience/subject area expertise as well as contributes as a communications generalist.
The senior communications manager, education and policy audiences will develop, write and amplify content to reach education, nonprofit and national service leaders and influencers, and contribute to City Year’s positioning as a national education leader, cross-sector innovator and social justice champion among district officials, elected officials, policymakers, journalists and other stakeholders. This role requires an interest in learning about and deeply understanding our work in schools, the research behind our holistic approach, and how to translate our impact to an array of audiences.
Every year, 3,000 City Year AmeriCorps members serve as student success coaches providing academic and social-emotional support to students in 350 systemically under-resourced public schools across 29 U.S. cities. The senior communications manager will create content to engage with and advance the national conversation on issues of school improvement, student success, educational equity and national service, in turn helping position City Year as a leader in the both the education and national service landscapes.
What You’ll Do:
Source, develop, write and edit stories and other content focused on education and policy audiences, including school district leaders, elected officials, leading nonprofit partners, national service champions, journalists and other influencers.
Create effective SEO content (written, visual, audio, video) for use across multiple channels, including print, web, social, emails, etc.
Lead on content and strategy for thought leadership social media engagement across a range of platforms.
Partner with the creative and digital marketing teams to ensure written and visual content work together to connect and inspire target audiences.
Oversee and coordinate City Year’s conference and influencer strategy with relevant departments.
Keep current with relevant research and media coverage of our core issues; send out daily news roundups to the organization.
Coordinate with key education organizations and partners on awareness campaigns, key publications and other marketing & communications needs to advance support for educational equity, AmeriCorps and City Year.
Serve as integral member of cross-functional MarComm team on different projects related to the education and policy audiences, with opportunities to serve as project lead.
Serve as communications expert/strategist for internal departments with communications needs focused on our work in schools, research and policy issues, helping departments solve business challenges and meet goals.
Support communications team in the development and implementation of national communications plan aligned to the organization’s long-term impact goals.
Who Should Apply
You are an excellent writer and communicator, with a passion for impactful storytelling and collaborative workstreams. You bring experience writing, developing and editing various types of content, working across multiple digital channels and reaching external audiences with varied interests and needs. You are skilled in managing projects both big and small from conception to completion with attention to detail. You can balance multiple priorities with ease, set goals and gather metrics to measure success.
You are creative and passionate about finding and learning new, compelling ways to reach and communicate with external audiences.
You thrive in challenging, fast-paced, and rapidly changing environments where you will be expected to work both independently and collaboratively within and across teams. You are solutions-oriented, open to feedback and flexible about how we can get the work done to meet goals, even if some things don’t go according to plan.
You bring an understanding of and passion for the work City Year does in partnership with schools and communities to serve our students. You are inspired and motivated by the mission, vision and values that City Year seeks to work towards every day. City Year and other AmeriCorps alumni are encouraged to apply.
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities toprepare students with the skills and mindsets they need to thrive in school and in life. Diverse teams of City Year AmeriCorps members serve full-time as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partnered with City Year were up to two to three times more likely to improve on mathematics and English language arts assessments.
With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.
City Year is among the nation’s fastest-growing nonprofit socialenterprises. Theorganization’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including Boston–where City Year was founded in 1988 and is headquartered–and Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Less than one percent of rated organizations have received this distinction for more than 15 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more atwww.cityyear.org, City Year’sFacebook page, onTwitter, andLinkedIn.