Product and Program Management
Strategy and Planning
The Impact Manager is responsible for driving the successful implementation of the WSWC service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of ACMs through a ten-month long journey of learning, reflection, and service in schools that builds student capacity and academic skills as well as the ACMs’ civic capacity and civic identity.
Service Delivery and Impact: Oversee the execution of City Year’s Whole School Whole Child, based in holistic youth development best practices.
Oversee the implementation of site program delivery components. This will include the design and creation of academic and behavioral intervention structures in and out of the classroom in partnership with school administration.
Understand and use student data, data from teacher and AmeriCorps Member surveys, school and district level data, and classroom observations to impact achievement trends and identify opportunities to continually improve interventions, whole school and class service, and AmeriCorps Member performance.
Create clear, realistic, and measurable objectives which align with City Year Denver program expectations and goals.
Capture best practices and share with the larger City Year community of practitioners
AmeriCorps Member Leadership Development: Guide AmeriCorps Members to meet their service performance requirement and leadership development potential.
Ensure AmeriCorps Members are committed to student success and equipped to meet City Year standards as practitioners in the schools
Inspire the team to embrace a culture of empowerment aligned to with the mission and vision of City Year leadership tools, team building exercises, rituals, and best practices
Use Performance Management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps Member on a development plan to maximize leadership potential
Help AmeriCorps Members develop civic identity by providing leadership and program experiences that align with the mission and vision of City Year
Support the management of AmeriCorps Member Human Resources to meet graduation and post-graduation expectations
Effectively translate information and messages from various stakeholders (the school, City Year, the Community) to AmeriCorps Members so they understand and are empowered but not overloaded
Design and oversee after-school program that includes daily homework help and engaging clubs
Service Partner Management: Build and cultivate relationships with key stakeholders to enhance service performance
Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps Member talent and align with goals, expectations and intended outcomes of City Year.
Maintain a strong presence in school and continually cultivate key relationships
Use student data strategically to gain support for initiatives or interventions
Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff
Help cultivate local school and strategic community relationships to enhance service performance
Access and leverage community resources in support of the program
Conduct regular check-ins with school officials including principals, instructional leaders, and teachers
Bachelor’s degree or equivalent experience
Experience coaching young people and working with diverse populations
Previous experience building successful partnerships to achieve mutually beneficial outcomes
Previous experience working in teams or leading teams to achieve common goals
Previous experience working in a school setting strongly preferred
Previous management experience preferred
Strong written and oral communication skills; demonstrated active listening skills
Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
Strong data analysis skills
Strong understanding of best instructional practices
Spanish speaking preferred
Compensation and Benefits
Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities toprepare students with the skills and mindsets they need to thrive in school and in life. Diverse teams of City Year AmeriCorps members serve full-time as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partnered with City Year were up to two to three times more likely to improve on mathematics and English language arts assessments.
With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.
City Year is among the nation’s fastest-growing nonprofit socialenterprises. Theorganization’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including Boston–where City Year was founded in 1988 and is headquartered–and Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Less than one percent of rated organizations have received this distinction for more than 15 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more atwww.cityyear.org, City Year’sFacebook page, onTwitter, andLinkedIn.