Operations and Facilities
Product and Program Management
City Year Little Rock (CYLR) is seeking a dynamic, creative, and detail-oriented Operations Coordinator who will support the Operations, Impact, and Development departments through assistance with purchasing, events, managing donor information, and creating processes to support the efficiency of the site as a whole. Reporting to the Chief of Staff and working closely with the site leadership team, the Ops Coordinator will have direct responsibility for maintaining accurate and robust information on corps member files, corporate sponsors, individual donors, local foundations, and other external partners. The Ops Coordinator will provide cross-functional support across CYLR’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly.
Assist with on-boarding and off-boarding for all AmeriCorps Members (ACMs).
Serve as Site Uniform Point: assure the prompt and proper distribution of uniform parts to corps members. Oversee all uniform concerns including monogramming, etc., relative to City Year standards.
Facilitate and update the CYLR website and social media, including Facebook, Instagram, Twitter, and other accounts. Produce the monthly e-newsletter, sent to the CYLR distribution list.
Serve as IT liason and site administrator of all digital hardware and maintain good operations of office equipment (computers, printers, telephones, cellular phones, voice mail).
Serve as the lead for grant operations including:
Maintaining the fundraising grants calendar
Seeking out new leads on grant opportunities
Database & Reporting
Utilize Salesforce database to maintain donor and relationship records by entering new accounts, contacts, and opportunities, logging activities, updating opportunity statuses, etc.
Using Salesforce, generate regular and on-demand informative reports on different aspects of donor relationship cultivation and the status of fundraising efforts.
Support implementation of the donor acknowledgment strategy, including but not limited to, ensuring physical and digital thank you notes are sent, etc.
Register ACMs, manage and periodically audit ACM files, including reviewing data entries via Salesforce school module for accuracy.
Research and prepare electronic and printed resource materials for ACMs’ professional development and usage.
Finance & Purchasing
Serve as primary lead for processing donations as they are made to ensure timely processing at Headquarters.
Weekly processing of all accounts payable and receivable requests while maintaining accurate documentation.
Monthly tracking of expenses by department. Monthly submission of all financial documentation to Headquarters.
Maintain good relationships with all vendors, assuring best values.
Assist with the purchasing and maintaining of proper documentation and records for:
Maintaining adequate office supplies and materials through weekly/monthly orders
Additional supplies and equipment as necessary
Catering and food acquisition for meetings, on-site events, and at-school events
Assist with event planning and logistics for program events, retreats and trainings.
Provide support to the annual gala and other fundraising events which may include auction, registration, and online giving platform management.
BA/BS degree or equivalent work experience.
Excellent written and verbal communication skills.
Excellent organizational skills and an acute attention to detail and accuracy.
Demonstrated self-motivation and initiative.
Willingness to work under pressure and in high-demand situations.
Ability to multi-task and prioritize requests from multiple members of the team.
Strong interpersonal and communication skills, both written and verbal.
Excellent skills in Excel.
Proven ability to work with individuals with diverse backgrounds, interests, and skills.
Commitment to helping a highly successful organization implement systems and structures to support significant growth.
Ability to occasionally work outside of regular office hours.
Versed in Salesforce database and report creation through the system.
Deep understanding of City Year’s mission and the national service movement.
AmeriCorps/City Year alumni are encouraged to apply.
City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply.
Compensation and Benefits
Compensation starts in the low $30Ks and is commensurate with experience. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. sabilities and veterans.
City Year helps students and schools succeed. Fueled by national service, City Year partners with public schools in high-need communities toprepare students with the skills and mindsets they need to thrive in school and in life. Diverse teams of City Year AmeriCorps members serve full-time as tutors, mentors, and role models, providing research-based student, classroom, and whole school supports to help students stay in school and on track to graduate from high school, ready for college and career success. A 2015 study shows that schools that partnered with City Year were up to two to three times more likely to improve on mathematics and English language arts assessments.
With our partners, City Year is contributing to a bold vision of what public schools can and should be for all children: places of learning, exploration, growth and risk-taking.
City Year is among the nation’s fastest-growing nonprofit socialenterprises. Theorganization’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the country, including Boston–where City Year was founded in 1988 and is headquartered–and Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom.
A proud member of the AmeriCorps national service network, City Year is supported by the Corporation for National and Community Service, local school districts and private philanthropy from corporations, foundations and individuals. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Less than one percent of rated organizations have received this distinction for more than 15 consecutive years, placing City Year among the most trustworthy nonprofits in America. Learn more atwww.cityyear.org, City Year’sFacebook page, onTwitter, andLinkedIn.