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Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications : Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. Multiple Program Manager roles are open (6+). This position announcement will remain posted until all positions are filled. The target start date for these open positions is June 24, 2019. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the People & Operations team, the Operations Manager will play a critical role ensuring staff and corps have the necessary tools and resources to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the Operations Manager is responsible for executing the day-to-day site operations including providing top-notch customer service as well as establish managing IT and operational systems to ensure site-wide goals are met. S/he will be responsible for tracking all expenses in a timely and accurate manner to ensure optimal use of resources supporting site leaders to ensure CYLA comes in at or under budget. This individual contributor position plays a critical role in ensuring our site is effective and intentional by planning ahead, anticipating challenges, coordinating resources, and supporting site development, which is central to CYLA’s strategic plan for increased impact in schools. The ideal candidate is a creative problem solver and strategic thinker with a passion for cross-team relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong.   Job Description Operations Manage relationship with building management to proactively address issues in a timely manner. Manage supply ordering in a timely manner to ensure staff have the materials they need to be successful Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Manage policies and procedures of office space to ensure consistent organization and cleanliness Manage office vendor services & relationships Support office emergency preparedness Coordinate staff and corps travel needs  Information Technology Serve as an Information Technology Services (ITS) site point, working closely with Headquarters’ ITS department to ensure that staff and corps are properly equipped to deliver high-quality service Manage distribution, repair, and maintenance of all technology and equipment; Maintain accurate records Manage staff and AmeriCorps Member account setup Troubleshoot issues as they arise (computers, accounts, printers, fax machines, desk phones, cell phones, building fobs, keys, projectors and A/V needs) Support maintaining City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Budget & Finance Management: Account for 100% of CYLA’s purchases and expenses Review expense ledgers monthly and reconcile any errors Assist with annual site budget planning process and prepare monthly budget updates Prepare and monitor school and group level budgets to ensure program staff have information necessary to meet programmatic needs Manage all supplier requests and submit all site invoices for payment  Monitor significant and time sensitive invoices to ensure timely payment Review all site reimbursements and recurring invoices for accuracy Manage site purchase cards including coding and submission of all spending documentation Coordinate site contracts submission and approval process Liaise with headquarters finance department to ensure CYLA financial requests are met Ensure staff are fully trained and comply with all financial policies & procedures Additional Support: Support operations of CYLA site to ensure staff have the information, materials and supplies necessary to provide excellent service Support corps onboarding, uniform distribution and other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met   Qualifications: 2+ years relevant experience in non-profit, operations, finance, IT, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Excellent customer service skills; able to balance own projects against the needs of others Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They look beyond the obvious and don’t stop at the first barrier.They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development :Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the People & Operations team, the People Operations Coordinator will play a critical role ensuring staff and corps have the necessary tools, resources, and support to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the People Operations Coordinator will play a key role in staff hiring, onboarding, and human resources administration. S/he will support building, developing and retaining a diverse, engaged, and high-functioning staff. S/he will be responsible for site operations to optimize, integrate and align people processes with department and site wide initiatives City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. This position is ideal for someone interested in building skills in human resources and learning about running a successful high impact non-profit. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. Job Description Hiring & Onboarding Lead hiring process for open coordinator level staff positions; reviewing resumes, conducting screenings, and providing resources support, and guidance to hiring managers Support hiring coordination and execution for all open position, including scheduling interviews, preparing interview materials, and maintaining candidate files Coordinate new onboarding logistics including ensuring all new staff have all necessary materials, information and support to start strong Partner with the People & Operations Director and site hiring managers to design and implement strong new hire onboarding experience Train and support staff with understanding and navigating CY benefits and organizational resources Coordinate staff background and compliance checks within all CY & federal timeline requirement Maintain database of all hiring materials Staff Engagement & Development Support Curate monthly email and maintain an internal website of professional development resources and opportunities Manage professional development partnerships and subscriptions Manage oversight of staff professional development funds including purchasing and tracking expenses Lead community building program connecting staff to field work in schools Lead cross-departmental staff community building committee Coordinate staff meetings and retreats logistics (including catering and setup) In partnership with Headquarters staff, coordinate annual online respect in the workplace training launch and progress monitoring for staff and corps Support implementation and analysis of staff surveys to support staff engagement and strong site practices   Plan events and activities to celebrate and appreciate staff members, including holiday gatherings, celebrations, and seasonal initiatives Site Information Maintain site information tools (listservs, phone lists, emergency contact info, site calendar, etc.) Build and maintain City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Oversee updating and maintenance of internal photo directory Site Operations Oversee front desk during business hours, including fielding general calls and voicemails to office. Support site use of City Year human resources system, workday, including training staff Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Coordinate staff and corps travel needs  Support supply ordering in a timely manner to ensure staff have the materials they need to be successful Support management of office space to ensure consistent organization and cleanliness Serve on the corps onboarding committee, including supporting uniform distribution Support other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Qualifications: 1-2 years relevant experience in non-profit, human resources, operations, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Excellent customer service skills; able to balance own projects against the needs of others Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite; experience with Workday or SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They l ook beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development: Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the People & Operations team, the Site Operations Manager will play a critical role ensuring staff and corps have the necessary tools and resources to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the Site Operations Manager is responsible for the day-to-day site operations including providing top-notch customer service as well as establish managing IT and operational systems to ensure site-wide goals are met. S/he will be responsible for tracking all expenses in a timely and accurate manner to ensure optimal use of resources that CYLA comes in at or under budget. This position plays a critical role in ensuring our site is effective and intentional by planning ahead, anticipating challenges, coordinating resources, and supporting site development, which is central to CYLA’s strategic plan for increased impact in schools. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. Job Description Site Operations Manage relationship with building management to proactively address issues in a timely manner. Manage supply ordering in a timely manner to ensure staff have the materials they need to be successful Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Manage policies and procedures of office space to ensure consistent organization and cleanliness Manage office vendor services & relationships Support office emergency preparedness Coordinate staff and corps travel needs  Site Information Technology Serve as an Information Technology Services (ITS) site point, working closely with Headquarters’ ITS department to ensure that staff and corps are properly equipped to deliver high-quality service Manage distribution, repair, and maintenance of all technology and equipment; Maintain accurate records Manage staff and AmeriCorps Member account setup Troubleshoot issues as they arise (computers, accounts, printers, fax machines, desk phones, cell phones, building fobs, keys, projectors and A/V needs) Support maintaining City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Budget & Finance Management: Account for 100% of CYLA’s purchases and expenses Review expense ledgers monthly and reconcile any errors Assist with annual site budget planning process and prepare monthly budget updates Prepare and monitor school and group level budgets to ensure program staff have information necessary to meet programmatic needs Manage all supplier requests and submit all site invoices for payment  Monitor significant and time sensitive invoices to ensure timely payment Review all site reimbursements and recurring invoices for accuracy Manage site purchase cards including coding and submission of all spending documentation Coordinate site contracts submission and approval process Liaise with headquarters finance department to ensure CYLA financial requests are met Ensure staff are fully trained and comply with all financial policies & procedures Additional Site Support: Support operations of CYLA site to ensure staff have the information, materials and supplies necessary to provide excellent service Support corps onboarding, uniform distribution and other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Qualifications: 2+ years relevant experience in non-profit, operations, finance, IT, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Excellent customer service skills; able to balance own projects against the needs of others Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They l ook beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development: Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.