4 jobs found

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications : Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. Multiple Program Manager roles are open (6+). This position announcement will remain posted until all positions are filled. The target start date for these open positions is June 24, 2019. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Regional Recruitment Manager, located in Los Angeles, is responsible for creating a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director who may be off - site. Job Description Recruitment Plan Implementation  – Secure applications from primary and incubator accounts. Application goals are based on market, regional / national relations, and historical data. Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. Manage, Grow, and Develop Partnerships  – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio. Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team. Model best - practice relationship building Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of Recruitment in a local, regional, and national context. Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals. Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. Recruitment Events and Activities  – Plan and implement 2 - 4 external engagements per week. Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling. Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work. Marketing Activities  – Execute local marketing efforts on campuses and at adjacent locations; measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools. Build relationships within portfolio accounts that generate media opportunities. Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. Customer Focused Lead Management and Application Generation  – Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience. Engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy  – In conjunction with team leadership, develop engagement strategies through use of historical data. Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities. In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools. Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Team Growth and Development  – Contribute to weekly calls with regional team to maintain connections and foster collaboration. Manage Talent  – May manage at least 1 campus - based Recruitment Ambassador at top tier school partner to supplement campus engagement. Conduct regular check in calls and hold them accountable to marketing and activity goals. Contribute to team effort by accomplishing related results as needed. Qualifications 1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community based organizations to meet organizational objectives. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Strong written communication skills for internal and external audiences. Deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Analytical and problem solving skills, finding both short term and long term solutions. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the Region and occasionally, to multi - day events nationally. Preferred Qualifications College degree or equivalent experience. Recruitment or service experience. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Senior Managing Director of External Affairs, the External Affairs Director is a strategic leader who helps position City Year in the community and with public officials to help build awareness of our work and garner support. As a public-private partnership, City Year relies on the investment of the public sector and this role helps to maintain current funding and support building new funding streams. The ideal candidate cares deeply about addressing systemic inequities in education, is knowledgeable about the political landscape in Los Angeles and California and can represent City Year powerfully in community spaces. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong Job Description Government Relations Develop and execute a strategy to engage elected officials in our work Schedule and run site visits with elected officials and key staff members Secure officials to participate in City Year signature events & service days Advocacy Partner with the public affairs firm to advise, outline action steps, and support strategy execution to secure state funding on City Year’s behalf Attend meetings, locally and in Sacramento, to educate decision makers about City Year’s value proposition, role in the communities we serve, and impact Support management of a statewide City Year coalition with leadership from San Jose and Sacramento including coordinating meetings and developing agendas Partner with City Year nationally on enacting the organization’s policy platform, developing a deep understanding of the platform and working to operationalize it in Los Angeles and California Policy Track national, state and local education policy that may have impact on our work Staff Executive Director and Managing Directors by preparing memos and sharing information to ensure team is current on key issues School District Relations Liaise with leadership of Los Angeles Unified School District (LAUSD) and Inglewood Unified, as appropriate, to ensure strong ongoing partnerships Support the drafting and execution of contracting processes at both partner districts Collaborate with City Year’s national District Engagement department to enact best practices in LA-area schools Explore additional school district partnerships in greater LA area Community Engagement Collaborate with Senior Community Engagement Manager (SCEM) to deepen City Year’s presence and reputation in communities where we serve Manage and support Senior Community Engagement Manager to meet performance and professional development goals With SCEM, identify and represent City Year at key community coalitions, convenings, working groups, etc. that advance student outcomes and our impact in Los Angeles Qualifications: Bachelor’s Degree required; Master’s Degree in Education, Policy, or Business Administration preferred. Minimum of 5 years of community or government relations experience, including at least 1-2 years of leadership experience in community service, education, or youth development.  Fluency in the educational landscape, as well as the ability to advise on strategic planning.  Knowledge of the Los Angeles area’s community & educational organizations. MS Excel experience, and MS Word and PowerPoint proficiency is required. Excellent written and oral communication skills. Occasional travel required. AmeriCorps/City Year alumni are encouraged to apply. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Data informed decision making – demonstrated track record in using data to inform practice. Data presentation – demonstrated ability to present data and results for a variety of audiences. Outstanding project planning skills and strong attention to detail – capacity to imagine, plan and implement. Strategic thinker – demonstrated track record of developing and improving systems. Strong interpersonal and relationship-building skills. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.