Jan 19, 2020
Position: Assistant Director, Academic Services and Products Location: Dallas, TX Job Id: 202.1 # of Openings: 1 Academic Partnerships is hiring an Assistant Director, Academic Services and Products , to manage partner-related strategic and production efforts with universities and colleges that are part of our partnership. The Assistant Director will work closely with Vertical Directors and our university partners to prepare them for the launch, ongoing success, and scalability of education, business, and undergraduate programs. S/he will support the ASP Team in onboarding and implementing academic program planning infrastructure that supports our partners and ensures that students have a seamless experience from enrollment through their graduation. This position will report to a Senior Director, Academic Services and Products and will be based out of our downtown Dallas office. Please note that this position requires the ability to travel up to 45%. Responsibilities include: Supports academic strategic program efforts with Education, Business, and Undergraduate (EBU) programs at our university partners, to help ensure that the Academic Services and Products (ASP) department is optimizing its impact and benefits for EBU-related programs. Supports Sr. Director and team Directors as needed in this process including creating program carousels (course offer schedules) using the AP Carousel. Assists in program mapping and planning, course planning, and faculty support and professional development, at our partners including leveraging existing best practices and AP resources. Supports Sr. Director and team Directors as needed in this process. Presents professional development workshops and working sessions with faculty regarding best practices in online learning Shadows ASP Directors and other key members of the team in order to become an in-house expert on online education programs, with respect to curriculum, accreditation issues, and program structure Assists in the creation of vertical resources/assets which includes templates, and insight documents that can support program directors, faculty, and instructional designers in the development or enhancement of online education programs. Topics may include operations, curricular consultation, instructional design, instructional technology, and/or course facilitation. Assists in the analysis and support of EBU programs and team Directors to provide insights for our partners that could improve course quality and retention Collaborates with individual faculty and the AP instructional design team on specific course-related issues. Interacts with program directors, directors of online learning, and internal AP leaders such as Vertical Leads and Managing Directors. Actively contributes to the success of the Academic Services and Products team with a spirit of continuous innovation, collaboration, process improvement, and operational excellence. Actively works in Team ASP systems, using department procedures, keeping projects updated in a timely fashion. Qualifications include: 3+ years' experience in online higher education institutions and/or working with higher education students and partners in some capacity Knowledge of LMS capabilities and functionality as well as general knowledge of other types of educational technology including authoring tools and software Master of Science in Education, Master of Business Administration or related degree required. Knowledge of Quality Matters Rubric or OLC Scorecard Excellent potential leadership and management competencies In-depth knowledge of instructional design, online and blended course design, learning theories, and instructional technologies Commitment and passion for quality and innovation in online learning Willingness to be an entrepreneurial problem-solver Strong communication skills - both verbal and written. Able to work and communicate effectively with both internal management and external providers/suppliers. Focus on a positive customer experience; excellent follow-through, attention to detail, and organizational skills. Committed to supporting the needs of both external and internal customers. Adeptness with and enthusiasm for working with Learning Management Systems (LMS) and/or other educational technology tools. A team player with drive, initiative and energy. Mature and confident professional, who displays professionalism consistently, makes decisive decisions and exhibits a genuine sense of urgency. Advanced with Excel, Word and PowerPoint. Action oriented: an individual not afraid to get involved in the details of an operation. Willing to work in a lean, fast paced environment. Comfortable talking to varying management levels. Exercise sound judgment. Preferred: 5+ years' experience in online higher education Experience creating online programs Doctorate degree Skilled using a cloud-based project management tool (Wrike, Asana, etc.) QM Certifications The position requires the ability to travel up to 45% Academic Partnerships is an equal opportunity employer and supports a diverse and inclusive workforce.
Academic Partnerships Dallas, TX, USA Full-time