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City Year Philadelphia is seeking an Impact Analytics Coordinator (IAC) to develop, implement, and execute a plan for effective site-level Impact data and systems management. The IAC will use and support the use of analytics and data to drive learning and continuous improvement for students and AmeriCorps members. The IAC will also support general operations of the Impact department. Responsibilities Impact Analysis and Applied Use Create and produce analytic tools and resources that support effective service implementation, answer key learning questions, and evaluate programs and performance Provide individualized tools and processes to AmeriCorps Members, Impact Managers, Impact Directors and others that strengthen service implementation and effectively monitor progress; communicate extensively about these tools and processes Collaborate with the entire Impact Department to support and influence site practice as it pertains to the use of implementation, student, school and survey data Lead short-term, internal research projects to answer key learning questions Provide data to internal stakeholders in a various formats to help enhance understanding and monitoring of site performance Data & Systems Management Collaborate with HQ and site staff to build site’s capacity to enter, secure, and access Impact data that is timely, accurate, and complete. Provide customer service, technical assistance and training on databases and systems including cyconnect, cyschoolhouse, Devereaux Student Strengths Assessment (DESSA), Holistic Student Assessment), Microsoft Excel, and internal reports Chronicle and store various data files, service and evaluation policies, and other documents in compliance with FERPA; communicate and train site staff on data transfer and storage policies in compliance with FERPA and local policies Manage relationships with HQ Eval staff and ensure site complies with national organizational needs Impact Operations Support Collaborate with service & strategy team and People & Operations Department to provide operational support to school-based team and Impact Dept events Support Learning & Development Days and other events by facilitating learning sessions, assisting with materials, technology set up, and systems support. Communicate and reinforce effective service implementation through support of department calendar, goals communication, systems creation, and school visits Collaborate with People & Operations Department to support site operations tasks including uniform distribution, mobility kit management and paycard management. Organizational Initiatives and Site Support Participate in network-wide meetings and calls, providing insight, feedback, and collective problem solving. Engage in structured discussion and training on diversity, belonging, inclusivity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees Attend overnight conferences throughout the year, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback; anticipates and plans for questions Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans to work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable; uses benchmarks and performance measures to track progress and intervenes to address barriers to achieving results Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions; links decision to potential consequences and knows when to escalate or seek guidance Relationship Development:  Able to connect to and relate to others; Demonstrates openness, approachability, and understanding of other perspectives; Maintains and builds relationships by recognizing and responding to the needs of others. Additional Qualifications Bachelor’s Degree or equivalent experience; City Year experience a plus Outstanding ability to communicate with diverse audiences Strong initiative and ability to work independently to achieve goals Comfortability and fluency in use of data and analytics; particularly with individual and aggregate student data Fluent with Microsoft Excel; able to complete basic processes (sort, filter, design, formulas) and confident in ability to learn and master moderately advanced processes (pivot table, match index, advanced formulas) General technical acumen – desire to learn technical processes and programs (ex:  Microsoft Power BI) to solve unanticipated challenges; direct experience with Microsoft Power BI a plus Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Passion for education and youth development Attitude essentials: growth mindset, passion for City Year’s mission, detail oriented, committed to teamwork, grit, resilience and openness to engage in structured discussion and training on diversity, belonging, inclusivity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Director leads the creation and implementation of the site’s service and AmeriCorps member development strategies, providing the tools and resources necessary for the Impact Team to deliver high quality service that keeps students in school and on track while also developing AmeriCorps members’ leadership and citizenship skills. Job Description The Impact Director leads the creation and implementation of the site’s service and AmeriCorps member development strategies, providing the tools and resources necessary for the Impact Team to deliver high quality service that keeps students in school and on track while also developing AmeriCorps members’ leadership and citizenship skills. 1. Whole School Whole Child (WSWC) Implementation Implement a multi-year WSWC support plan that is aligned with site goals and individual school improvement plans: §   Develop AmeriCorps member (ACM) deployment plans §   Coach impact team on how to use lead measures to monitor school progress and support school efforts §   Support teams in achieving lead measures on enrollment and dosage §   Work with regional impact support team to customize WSWC to best meet individual school’s needs and maximize impact §   Participate in observation and coaching as part of an observation team with the Impact Manager (IM) §   Provide suggestions and ideas to IMs on service delivery based on interactions with school administration, teachers, ACMs § Develop hours plans and performance improvement plans for those CM’s need more support to complete graduation requirements 2. School and District Partnerships Oversee the implementation of school engagement strategy: §  Coach IMs on how to build school relationships by understanding and meeting teacher and school needs §  Support IMs in adapting the model where necessary to meet changing conditions and needs § Partner with IMs to ensure agreements are  signed 3. Corps and Staff Development Use performance management process to coach team members to meet individual development and performance goals; support IM in developing and coaching corps: §  Coach IMs on foundational competencies and strategies for success §  Support and advocate for professional development of direct reports §  Support IMs in competency coaching of ACMs §  Support Learning and Development calendar of corps, including strategy, analysis, and implementation § Advocate for and invest in own professional development 4. Compliance with Government and Grant Obligations Lead Impact Team in achieving compliance goals Qualifications: Bachelor’s degree required   Management experience strongly desired Demonstrated ability to translate project goals into a plan and effectively leverage available resources to meet goals and timeline while keeping track of details Excellent communication (oral and written) and relationship-building skills, with the ability to manage up, down, and across all levels of the organization Proven success building sustainable partnerships and positive working relationships with others Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Summary The Grant Writer is a full-time position primarily responsible for the writing and development of response to RFPs; government grant application; and foundation proposals and reports. Background Entrepreneurial Ventures in Education is a non-profit organization working to improve the educational performance and life opportunities of children who live in underserved  communities. Our flagship program, Phalen Leadership Academies, is a school turnaround operator that works to transform underperforming schools into high-quality schools that children need and deserve. Founded in 2013, PLA is currently  serving over 5,000  children across 14 schools. Over  90% of PLA scholars are eligible for free school meals. We have developed a model that has successfully partnered with public schools and districts to raise student achievement,  consistently transforming underperforming schools into A-rated schools. Our scholars experience significantly higher academic growth both at the local level and nationwide. Core pillars of the PLA model include rigorous curriculum; a coaching cycle that grows  educators; daily enrichment opportunities; and authentic partnership with families. At PLA, we believe that with the right education, all children can fulfill their tremendous innate potential. Position Overview The Grant Writer will help maximize financial support to Phalen Leadership Academies  by developing compelling responses to operator management opportunities, and seeking foundation and government grants that can increase the margin of excellence at our schools. Working under the supervision of the Chief Strategy and Development Officer, the Grant Writer will support the achievement of ambitious business development goals through research, analysis, writing, and editing for a broad range of audiences. The Grant Writer should exemplify intelligence, logic, empathy, tenacity, authenticity, and optimism. Ideally, you enjoy utilizing the writing process to go beyond a superficial response and do not quit until you find real substance. You are suspicious of answers that seem too easy and always want to know more. You are an optimist and hold a genuine belief in the potential of our students and communities that never falters. While the combination of a background in public education and large-scale grant writing experience is not a  requirement, you should ideally have a solid track record in one of the two areas; have worked in a fast-paced, high performing environment; and be prepared  for a steep learning curve. Essential Responsibilities · Write RFI responses for school management opportunities, as well as government and foundation grant proposals. · Develop interim and final grant reports. · Prepare project budgets and write budget narratives. · Research, identify and qualify funding opportunities from foundation, and government sources. · Initiate ongoing communication with key staff to analyze funding needs, gaps and opportunities. · Execute with exceptional fidelity PLA’s proven business development process. · Develop a deep understanding of program content to ensure integrity and quality of proposal writing. · Collect and synthesize information about PLA programs as needed to make strongest  case for support. · Manage efficient operational system to ensure accurate records and timely communication with funders; oversee grants calendar and maintain up-to-date database records for institutional partners. · Support fundraising for PLA’s summer learning and STEM programs. · Develop materials showing progress of PLA programs for donor updates and ongoing communications. · Perform other duties as assigned. Qualifications · Bachelor’s Degree required. · Broad knowledge of the principles and practices of writing winning proposals. · Combination of a background in public education and large-scale grant writing is highly preferred. Interested applicants should have a proven track record in at least one of the two domains and be prepared for a steep learning curve. · Successful work experience in fast-paced entrepreneurial environments. · 3-4 years of professional writing and project management experience, with a record of strong and creative problem solving. · Demonstrated superior writing, research, project management and organizational skills. · Must be able to simultaneously execute multiple assignments with quality and handle complex tasks in a fast-paced environment. · Adheres to the highest ethical standards, demonstrates empathetic disposition and good judgment. · Ability to understand the needs and interests of public agencies and foundations in order to communicate the short and long-term goals and priorities of PLA in a manner that is aligned . · Ability to handle problems as they occur, and follow through on all aspects of the position. · Ability to analyze and synthesize data and information from multiple sources and develop comprehensive recommendations. · Willingness and ability to work some evenings and weekends. · Knowledge of office and productivity software sufficient to function smoothly in a highly technology-based environment ( including but not limited to word processing,  spreadsheet , database, email, and web-based applications ) . · Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve. Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer . Please note that only candidates capable of working in the US Pacific and Mountain  Time Zones are currently considered .

POSITION:  Manager of Enrollment  Operations REPORTS TO:  Managing Director of Operational  Services POSITION TYPE:  12-month LOCATION:  Houston, Texas  COMPENSATION : $57,423 -  $74,650 THE CHALLENGE Across the nation, only half of all students from low-income communities graduate from high school and only 10% earn a college degree. Even though  85% of our students are economically disadvantaged,  YES Prep   provides evidence that different outcomes are possible. Eighty-seven (87%) of YES Prep alumni matriculate to college within one year and alumni like  Eddie Zapata   are earning their college degrees at  five times the rate of their peers with similar socioeconomic backgrounds. How do we do this? Each of YES Prep’s  19 campuses   serves 6th-12th graders like  Monique Bowie .   Students typically enter YES Prep one or more grade levels behind, but quickly find themselves on a different life trajectory. This is a result of transformative relationships with teachers and leaders, and access to excellent educational opportunities. As the first minority-majority city, Houston’s schools cannot keep up with demand from students like Eddie and Monique. Houston is the 4th largest city (on track to become the 3rd), and this booming population translates into 2,000 families on YES Prep’s waitlist.  YES  Prep’s student enrollment is estimated to grow 31% between now and 2023 (from just over 13,000 students currently to 17,000). THE OPPORTUNITY YES  Prep   needs a dynamic Manager of Enrollment Operations, with a diverse set of experiences, to make our mission a reality. As a YES Prep employee, you will achieve jaw-dropping results, create pathways to opportunity for our students, build transformative relationships, and eliminate educational inequities to advance social justice. To put it simply, you will  play an integral role in ensuring all families in Houston have access to apply to YES Prep and ensure every YES Prep School is fully enrolled on an ongoing basis. THE PERSON When you join the YES Prep   team, some of the exciting work will include: Developing reporting tools  and methods to communicate enrollment progress to stakeholders Managing long- and short-term  enrollment projects in collaboration with Schools, Operations, SIS, Analytics, and Community Engagement teams Overseeing and orchestrating the yearly lottery process for all incoming students at YES Prep Public   Schools Providing  yearly training to designated campus lottery coordinators and Registrars on the lottery and enrollment software, policies and procedures, and family communications Troubleshooting lottery and enrollment issues throughout the year , supporting Directors of Campus Operations and Lottery Coordinators with policies, protocols, and procedures Ensuring that a high level of customer service is consistently provided to prospective families, staff, and internal/external stakeholders Utilizing available data  for applications and enrollment to provide year over year comparisons, and recommendations to School and Home Office stakeholders around recruitment and enrollment Providing oversight of student enrollment to assist campuses with meeting  budgeted enrollment targets by set dates Acting as the system-level owner for the  lottery and enrollment software Overseeing the  annual updating of all applications, communication templates, registration forms, and re-enrollment forms within the lottery and enrollment software Collaborating   with District Registrar, Compliance and SIS teams to oversee and execute the yearly student registration and re-enrollment processes Manag ing and coordinating the internal student transfer process Updating  Lottery manual and associated lottery policies and documents yearly Reviewing   and validating the quality of all data collected and utilized in the lottery and enrollment process and identifying gaps in existing processes and areas for targeted support or efforts Project managing the planning, coordination, and communication roll-out of required new student events and opportunities for prospective families including   coordination of family tours and other enrollment related events on campuses Ensuring compliance with all federal, state and   local policies and regulations Additional duties as assigned THE MUST HAVES Bachelor’s degree required 3-5 years of relevant experience Experience as a project manager or lead Experience gathering and analyzing data to create comprehensive action plans Ability to effectively tailor communications to a variety of stakeholders, including parents, campus leaders, and external partners Experience creating or refining standard operating procedures and policies Ability to perform a variety of tasks, often changing assignments on short notice, with little to no direction Belief in and commitment to the mission and core values of YES Prep Public Schools Openness to giving and receiving frequent feedback Demonstrated ability to work on a team Ability to juggle multiple tasks and initiatives at once Ability to maintain emotional control under stress THE NICE TO HAVES Experience in communications and marketing Experience with student and family recruitment Experience with community engagement Experience as a Teacher or any school-based position PROFESSIONAL EXPECTATIONS Participate in workshops, seminars, and conferences to enhance knowledge and skills Ensure compliance with all state and federal laws, local board policies, administrative guidelines, and the Texas Educators’ Code of Ethics Conduct self in a professional manner  at all times THE PERKS Compensation –  This position is an exempt, salaried position; salary offers commensurate with experience. Health and Supplemental Insurance  – A $0.00 medical option that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Short and Long Term Disability, Pet Insurance, Life, etc. Retirement Plans  – Participation in  Teacher Retirement System of Texas  and a  457 Retirement Plan Paid Time Off  – 15 days of Paid Time Off in addition to the system closures of our  Academic Calendar P aid Leave Programming  – In the event you need to be out due to a medical reason, YES Prep offers up to 12 weeks of full paid leave Professional Development  -  YES Prep values longevity and performance over time through our   Commit to Five  program. We invest in developing leaders through high-quality programs, effective coaching, and ongoing  professional development . Award Winning Culture  –  The strong cultures of our campuses and Home Office are just one of many reasons we were named   Houston’s Best Place to work  in 2018. We won the  2012 Broad Prize for Excellence in Urban Education  and were a 2016 finalist as well. WE ARE DEEPLY COMMITTED TO EQUITY & DIVERSITY YES Prep strives to recruit a diverse team of leaders. We believe there is a transformative academic and social benefit for students when their teachers and leaders reflect a diversity of backgrounds. Ninety-seven percent (97%) of staff members agree that the organization provides a welcoming environment given their background and identity according to our latest system survey. YES  Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood. THE NEXT STEPS If you are not sure this opportunity is for you, are simply curious, or know someone who would be perfect, please reach out to our Talent Acquisition team to be connected to a recruiter at  [email protected] .

About College Track College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents. Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities. To learn more, please visit www.collegetrack.org Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.  Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best.  Position Overview The College Completion Manager provides targeted supports to students in the 9th through 12th grade, ensuring that students are prepared to apply to and ultimately matriculate to a four-year college.  Primary Responsibilities: Program Design & Implementation : Under the guidance of the CCD, design and implement learning experiences and individualized support in all grades that achieve expected outcomes for students. College Exposure : Lead high school student college exposure activities that are aligned to College Completion strategy, including college tours, college representative visits and summer programs. College Application & Matriculation:   Manage 12th grade advisory and admissions processes to ensure financial aid and college application completion, scholarship attainment, and college matriculation. Team Leadership:   Manage part-time staff to achieve high quality results aligned to the college completion site goals. New Projects:   Projects as assigned by the College Completion Director or Site Director.  Skills & Experience Required Minimum 2-4 years of experience working directly to support students to matriculate to four-year colleges Holds the highest expectations for students. Demonstrated success in motivating, influencing and managing students Strong interpersonal skills and effective at relationship building with students, families, and partners (e.g. college reps, school counselors, etc.) Strong classroom or group facilitation skills Demonstrates success in designing curriculum and project planning through backwards mapping Reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact Ability to travel and drive for college exposure events, including overnight college tours; valid California Driver’s License required Minimum 4-year college degree Bilingual in Spanish preferred Compensation & Benefits  College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   To Apply Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.  

School Overview Endeavor College Prep is a transitional kindergarten through eighth-grade charter school serving the historically underserved neighborhood of Boyle Heights. Among our early accomplishments are a 2012 California Distinguished School Award and a #8 ranking in USC’s 2013 list of top charter schools in the state. Our student population is 100% extraordinary, 97% Latino, 95% free/reduced lunch, 38% English Language Learners, and 14% of our students receive special education services.    Our team is made up of a highly collaborative group of teachers and staff who share a passion for closing the achievement gap. We use a co-teaching structure in elementary and team teaching in middle school after the successful Uncommon Schools and Achievement First schools on the east coast. We have high expectations for academics and discipline, and simultaneously value joy in the classroom, making learning fun for our scholars and teachers. In September of 2017, we moved to a brand new, beautifully renovated campus in Boyle Heights just across the LA River from the Arts District.    Position Summary The Director of Special Education Services role at ECP is integral to supporting our ECP vision. This role assists special education staff and provides consultation and IEP coordination; provides leadership to principals, teachers, and support personnel to ensure legally compliant and instructionally effective services for students with disabilities; and provides professional development support to ECP staff.   A Director of Special Education’s primary duties include: ● Creates plans, provides curricular resources and technical assistance for and assesses the effectiveness of the program for students with exceptional needs ● Ensures the use of best practices in the implementation of pre-referral behavioral interventions, positive behavioral interventions as outlined in the IEP, and the implementation of behavioral support and intervention ● Provides leadership in the area of curriculum, instruction and modifications/accommodations for students with diverse learning needs ● Participates in professional development, provides training and support to Special Ed Team to enhance instruction for students with social communication, behavioral and learning challenges ● Assumes responsibility for appropriate identification, educational programming, and services for special education students  ● Ensures due process requirements are met to complete the appropriate development of IEPs and provide ongoing monitoring to ensure IDEA compliance ● Evaluates the members on his/her team and provides guidance to the Principal in the supervision of special education team members ● Completing other tasks as directed by Principal or Assistant Principal  Qualifications General Qualifications for All Endeavor College Prep Faculty & Staff All faculty and staff must possess a firm belief in our mission and core instructional beliefs, exemplary personal character, and critical professional qualifications.  Ideal candidates for employment at Endeavor College Prep, regardless of their position, will consistently demonstrate the following: ● Unwavering belief in and commitment to fulfill Endeavor College Prep’s mission ● Embodiment of Endeavor College Prep’s PRIDE values -- preparation, respect, integrity, determination, and enthusiasm ● Ability to prioritize and manage multiple tasks ● Ability to effectively handle challenging situations with students, parents, and faculty ● Desire to work as a member of a collaborative team ● Willingness to have frequent and honest dialogue about job performance ● Model lifelong learning by engaging in individual professional development ● Demonstrate commitment to academic excellence and high standards -- for themselves, their students, and their colleagues ● Experience working with urban student populations ● Strong oral and written communication skills ● Use of data to inform decisions and drive continuous improvement ● Comfort with basic Microsoft Office applications ● Regular, punctual attendance, and professional appearance      Specialized Qualifications ●CA Education Specialist Credential and CLAD certification (required) or CA Related Service Provider Credential/License (School Psychology, Speech and Language Therapy, Occupational Therapy, etc.) ●Minimum 7 years of demonstrated leadership, part of which shall have been supervisory (preferred) ● Masters Degree in Special Education or related field (preferred) • CPI certification (preferred) ●CA Administrative Services Credential (preferred) ●Bilingual (preferred) ● Experience teaching in an urban setting with proven academic results  

The Learning and Coaching Specialist reports directly to the Director of Learning and Development (L&D). In collaboration with other site members, a Learning and Coaching Specialist ensures through learning content development, facilitation, and coaching that our site’s Staff and AmeriCorps Members (ACMs) are prepared to apply and grow in the knowledge, skills, and attitudes necessary to track towards City Year San José/Silicon Valley’s vision, mission, and yearly goals. For site-based staff, a Learning and Coaching Specialist leverages their instructional design skills to create formal learning programs differentiated based on time on staff, department, and/or site-wide specific needs. Specifically, for the field-based Impact Department, a Learning and Coaching Specialist provides the foundational resources and formal training to support the delivery of high-quality services that ultimately increase student achievement. The Learning and Coaching Specialist leverages their educational background and influential leadership to develop the coaching skills of full-time Impact Managers and second year AmeriCorps Team Leaders, as well as improve the implementation skills of ACMs serving across 14 elementary, middle and high schools in East San José. A Learning and Coaching Specialist continually assesses training and service quality through use of both quantitative and qualitative measures. From this data, a Learning and Coaching Specialist provides insights, identifies responsive resources and training content, and refines their own work. The Learning and Coaching Specialist’s responsibilities will be split between field-based and office-based work. Job Description Responsibilities Field Service Impact & Evaluation Perform on-site coaching to Impact Managers and Team Leaders around development of coaching skills. Work collaboratively with Analytics Department in assessing impact in ACM growth and coaching. Work collaboratively with Impact Directors to ensure progress against goals leveraging data analysis and effective coaching. Staff and AmeriCorps Member Learning and Development Continue to refine coaching model to ensure instructional excellence. Share instructional best practices with Impact staff around service excellence and impact. Execute high-quality, relevant learning content for ACMs and staff ensuring alignment to learning calendar while remaining responsive to needs and service priorities. By request, support the development of school team/department based trainings and resources. Work collaboratively across departments, City Year sites, and external facilitators to ensure high relevance and effectiveness of learning. Impact Department Development and Design Assist Director of L&D in developing/refining formal learning programs, which includes but is not limited to content and resource development, in response to data trends and observed needs. Utilize data analysis and research to improve own work and to leverage in the development, innovation and enhancement of the site’s learning strategy. Engage in assigned partnerships within City Year and external that may advance our sites service model. * Other special projects and administrative tasks, as needed. Qualifications Bachelor’s degree required with a focus in Education or related field strongly preferred. Adult training content development and delivery experience. Teaching, educational instruction, and/or instructional coaching experience. Experience at Middle School or High School a plus. Experience with English Language Learners and/or Special Education a plus. Demonstrated success in differentiating instruction and improving student achievement Holds self accountable, sets high expectations for self and others, and works with and supports others (doing and modeling) to mobilize and motivate. Skill in conveying thoughts and ideas clearly, actively listens, communicates in a solution-oriented manner, and incorporates others’ views into work. Ability to establish and build diverse, mutually beneficial, and sustainable partnerships within and without City Year, balancing delivery of results with relationship building. Strategically directs critical relationships to advance City Year’s mission, while removing obstacles for City Year AmeriCorps and staff members. Strong attention to detail and proven organizational and project management skills. Thrives in diverse, high energy, and entrepreneurial environment. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Executive Assistant will contribute to City Year Tulsa’s growth and impact by helping the site have the foundational organizational and administrative needs met. This position reports to the Executive Director and works closely with the Development team and Operations Staff. The Executive Assistant works directly with the Senior Leadership Team to provide executive office management and site operations to advance City Year Tulsa’s long term impact strategy. Job Description Primary Qualifications  Organized  Confident in communication  Calendaring experience, specifically in Office 365  Ability to collect, process and communicate information  Comfort in leveraging software tools for task and email management  Responsibilities  Executive Support:  Provide excellent administrative support to the Executive Director (ED). This includes, but is not limited to, efficiently maintaining calendars, scheduling meetings and conference calls, arranging travel, writing meeting minutes, reviewing mail and preparing presentations and speaking points for ED on an array of topics for a breadth of constituencies.  Plan and prepare for internal and external meeting needs hosted by the ED; reserve meeting rooms, arrange for appropriate Information Technology Services support, inform appropriate staff members of visitors in advance, arrange for meeting refreshments, welcome and escort visitors, and ensure meeting rooms are left in exceptional condition.  Manage production, collection, edition, and distribution of board meeting materials. Oversee all logistical aspects of quarterly board meetings/retreats, maintain accurate and complete files on meetings, committees, and members.  Assist with special projects by conducting research, collecting and analyzing data, drafting reports and preparing presentations for internal and external stakeholders.  Prioritize agenda and schedule of the Executive Director and manage work flow of the Executive Office and Senior Staff Team and provide the appropriate support and guidance to ensure the team is operating efficiently and effectively.  Understand City Year policies and procedures necessary to ensure appropriate decision-making protocols are followed.    Daily operations of Headquarters:  Maintain and purhcase adequate office supplies and materials, and good relationships with all vendors, assuring most competitive price.  Develop and maintain the Tulsa office as a professional, organized physical space for staff and visitors.  Maintain good operations of all office equipment and serve as administrator of all hardware (computers, printers, telephones, laptops).  Work with the National Information Technology Support staff to assure high quality of customer service to users.  Oversee the ordering of name tags, business cards, phones, and laptops for all new staff.  Respond to staff needs and landlord needs as they pertain to the general Headquarters.  Develop and maintain the office as a civic engagement center.   Maintain good operations of all office equipment (e.g., computers, printers, cell phones, cyschoolhouse toolkits), supplies and vendor relationships.     Site Finances:  Weekly processing of all accounts payable and receivable requests while maintaining accurate documentation.  Work closely with National Finance in tracking and reporting expenses.   Work to ensure the site is getting maximum value for all purchases and contracts and will be responsible for submitting the monthly site financial documents to City Year's National Headquarters.   Coordinate all travel arrangements for staff and AmeriCorps travels including Tulsa Public Transit Authority passes, parking for office based staff, and Axiom travel to conferences and work related trips.  Manage Purchasing card for purchases that cannot be made by check.    General Site Support:  Partner with City Year Tulsa departments and staff through recruitment initiatives, applicant interview process, stakeholder engagement, service day and event participation and cross-departmental committees as needed to ensure site-wide goals are met.  Attend whole site events like Opening Day, MLK Day, Women’s Leadership Luncheon, Graduation, Basic Training Academy, and other site-wide designated events.  Qualifications  Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects.  Strong critical thinking skills, the ability to solve problems and see projects through start-to-finish.  Exceptional organizational skills and attention to detail.  Promptness, flexibility and a willingness to learn.  Excellent written and verbal communication skills.  Commitment to quality work.  Capable of working individually and on a team.  Demonstrates understanding of City Year’s work within the national service movement and education sphere.  City Year and AmeriCorps alumni are encouraged to apply.  Experience using Salesforce, or other database application  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

In partnership with the People and Operations team, the Employee Experience Manager (EEM) ensures that City Year San José/Silicon Valley (CY SJ/SV) is building a robust and inclusive organizational culture through its recruiting, hiring, on-boarding, and engagement strategies. The EEM is a critical source of support and cohesion for the staff by enabling and empowering individuals and teams to function well. Reporting to the People and Operations Director, the Employee Experience Manager will contribute to the site’s organizational culture by facilitating and coordinating employee engagement strategies and programming. The EEM will also oversee all aspects of the end-to-end recruitment and hiring pipeline. Finally, the position will support the People and Operations department in the creation and administration of the site’s strategic plan to foster an environment committed to diversity, equity, inclusion, and belonging (DEIB). This is a full-time position. Job Description Responsibilities Recruitment and Hiring Management Manage recruitment and hiring lifecycle for CY SJ/SV staff positions, including interview scheduling, preparing interview materials, and maintaining candidate files Conduct phone screens and reference checks Manage onboarding processes and systems in conjunction with the People and Operations Director and Learning and Development Department Facilitate CY SJ/SV’s diversity hiring initiative Coordinate internship recruitment and hiring process Talent Management Facilitate and coordinate various staff engagement activities including creating and soliciting content for the bi-weekly Village newsletter Participate in employee engagement site councils including Joys & Appreciations Council, Beloved Community Council, and others Support the People and Operations Director in the creation, implementation, and feedback of the site’s employee engagement plan Provide Village, staff, and department meetings logistical support Diversity, Equity, Inclusion, and Belonging Initiatives: Facilitate and coordinate the site’s DEIB Council Provide logistical support for other DEIB programming including affinity groups and lunch and learns Analyze data from employee engagement surveys to monitor programming effectiveness Thought-partner with the People and Operations Director on strategic plan development and revision of the site’s diversity, equity, inclusion, and belonging needs Operations Support Support the People and Operations team with various operational duties including meeting setup, materials transportation, and storage locker maintenance Preferred Qualifications Employee or other engagement programming creation and facilitation experience Previous project management experience involving balancing the needs of multiple stakeholders Previous experience with diversity and inclusion best practices and/or program facilitation Proven ability to balance multiple priorities in a changing environment Strong inter-personal and written communication skills An ideal candidate would also have familiarity with Office365, PowerPoint, and Excel Ability to analyze data to draw conclusions City Year alumni and/or former/current staff are encouraged to apply Commitment to education equity and social justice Must be able to sit/work at a computer for extended periods of time Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About College Track College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents. Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities. To learn more, please visit www.collegetrack.org Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.  Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best.  Position Overview The College Completion Manager provides targeted supports to students in the 9th through 12th grade, ensuring that students are prepared to apply to and ultimately matriculate to a four-year college.  Primary Responsibilities: Program Design & Implementation : Under the guidance of the CCD, design and implement learning experiences and individualized support in all grades that achieve expected outcomes for students. College Exposure : Lead high school student college exposure activities that are aligned to College Completion strategy, including college tours, college representative visits and summer programs. College Application & Matriculation:   Manage 12th grade advisory and admissions processes to ensure financial aid and college application completion, scholarship attainment, and college matriculation. Team Leadership:   Manage part-time staff to achieve high quality results aligned to the college completion site goals. New Projects:   Projects as assigned by the College Completion Director or Site Director.  Skills & Experience Required Minimum 2-4 years of experience working directly to support students to matriculate to four-year colleges Holds the highest expectations for students. Demonstrated success in motivating, influencing and managing students Strong interpersonal skills and effective at relationship building with students, families, and partners (e.g. college reps, school counselors, etc.) Strong classroom or group facilitation skills Demonstrates success in designing curriculum and project planning through backwards mapping Reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact Ability to travel and drive for college exposure events, including overnight college tours; valid California Driver’s License required Minimum 4-year college degree Bilingual in Spanish preferred Compensation & Benefits  College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   To Apply Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.  

The Special Projects Manager (SPM) is responsible for supporting the Chief Growth & External Affairs Officer (CGEAO) and the Chief Education Strategy Officer (CESO). The SPM will provide these two senior leaders with exceptional administrative support. The SPM must collaborate with staff members across multiple departments at headquarters as well as at City Year sites. This position requires a well-organized and flexible individual who possesses the ability to work collaboratively with internal and external teams, and autonomously on self-directed projects. The SPM must exhibit strong project management, critical thinking and communication skills. The selected candidate must be skilled at managing multiple priorities and deadlines in a fast-paced, dynamic environment. Administrative Support Provide excellent administrative support to two senior leaders at City Year HQ.  This includes, but is not limited to, maintaining calendars, scheduling meetings and conference calls, including agenda creation, note taking and follow up. Provide logistical support to CGEAO and CESO.  This includes, but is not limited to, arranging travel (including multi-day trips), planning and preparing for internal and external meetings, conferences and retreat needs; reserving meeting rooms, arranging for appropriate ITS support, informing reception of visitors in advance, arranging for food and refreshments, welcoming and escorting visitors and ensuring meeting rooms are left in exceptional condition. Complete and submit check requests, purchase orders, book orders, mailings and expense reimbursements on behalf of the CGEAO and CESO. Prepare correspondence on an array of topics for a breadth of constituencies including writing emails, memos, creating presentations, etc. Create systems to ensure that CGEAO and CESO are on track with their weekly priorities and workstreams. Team Building Foster team alignment and unity; plan events for local and remote staff members to engage in team building and community service.  Lead SGEA’s team buddy partnership: coordinate school visits, and drive initiatives for AmeriCorps member appreciation. Project Management Provide support for the CGEAO and CESO as the executive sponsor for organizational priorities and managing executive and interdepartmental committees by coordinating meetings as needed, managing priority activity list, providing thought partnership and maintaining project plans. Manage multiple, ongoing high-priority projects of CGEAO and CESO, work collaboratively with other departments, and ensure updates are shared with team in a timely manner. Maintain and strengthen SGEA’s relationships with internal and external City Year stakeholders. Special Projects Partner with CGEAO to respond to public advocacy requests; review policies and procedures, draft memos and correspond with site staff to provide guidance. Engage in a portfolio of ongoing projects across SGEA team to support Marketing & Communications, District Engagement, Strategy and Education Policy. Collaborate with the External Evaluation working group team to support ongoing and new evaluations of City Year’s impact, including but not limited to an ongoing evaluation sponsored by the Institute of Education Sciences (IES) of City Year’s Whole School Whole Child (WSWC) model. What you bring Exceptional oral and written communication skills. Strong interpersonal, time management, decision-making and problem-solving skills. A learning mindset and commitment to collaboration. Excellent organizational skills, attention to detail and proven ability to handle competing priorities and think critically. Proficiency using Microsoft Office programs, including Outlook and Skype for Business. Proven ability to work as both a team member and independent leader. Desire and ability to work with and learn from individuals of diverse backgrounds. Strong passion for and commitment to City Year’s mission of supporting student success; developing young people in the corps as powerful civic leaders and life-long active citizens; promoting and advancing the concept of national service; believing in youth as agents of social change.  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year is invested in the growth and development of talent. As an organization, we strive to empower our people to take responsibility for their own career management and provide opportunities for growth. City Year Little Rock (CYLR) is seeking a dynamic, creative, and detail-oriented Operations Coordinator who will support the Operations, Impact, and Development departments through assistance with purchasing, events, managing donor information, and creating processes to support the efficiency of the site as a whole. Reporting to the Chief of Staff and working closely with the site leadership team, the Ops Coordinator will have direct responsibility for maintaining accurate and robust information on corps member files, corporate sponsors, individual donors, local foundations, and other external partners. The Ops Coordinator will provide cross-functional support across CYLR’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly. Job Description About Us City Year is an education-focused nonprofit organization that partners with public schools to help keep students in school and on track to graduate. City Year AmeriCorps members commit to a year of full-time service in schools, where they work as tutors, mentors and role models. Founded in Boston in 1988, City Year works in 25 cities across the United States and has international affiliates in London and Birmingham, England and Johannesburg, South Africa. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency and responsible fiscal management. Only 1% of charities have received this distinction for nine consecutive years, placing City Year among the most trustworthy nonprofits in America. Our Service Who We Serve: Nearly one million students give up on school each year – and 50 percent of those dropouts come from just over 10 percent of schools. City Year AmeriCorps members serve where the need is greatest. Of the 242 schools we serve, three quarters are among the lowest performing five percent in their state. How We Work: Partner with public schools: We work in partnership with school districts to support their goals and provide additional support – the human capital – required to make a difference with students who are at risk of dropping out. City Year corps members serve full-time in grades 3 through 9. Target high-need schools and students: Research shows that students who are at the highest-risk to drop out can be identified as early as sixth grade. Corps members receive more than 300 hours of professional training to intervene based on three early warning indicators, the ABC’s – poor attendance, behavior, and course failure in math and English. Harness the power of young people: City Year hires and trains diverse teams of young adults – 18 to 24 year olds – to give a year of full-time service in schools. Younger than the teachers but older than pupils, corps members are uniquely positioned to form a strong bond with students and help them succeed. Corps members provide at least 1,700 hours of service each year. Our Model: Whole School, Whole Child - City Year’s school-based model is called Whole School Whole Child. Corps members tutor students identified as at-risk of dropping out, serve as an additional resource for teachers in classrooms, and lead afterschool programs and school-wide initiatives to improve school culture. Each school where we serve has at least one team of 8-12 corps members, instantly increasing the ratio of adults to children in the building. Position Overview City Year is invested in the growth and development of talent. As an organization, we strive to empower our people to take responsibility for their own career management and provide opportunities for growth. City Year Little Rock (CYLR) is seeking a dynamic, creative, and detail-oriented Operations Coordinator who will support the Operations, Impact, and Development departments through assistance with purchasing, events, managing donor information, and creating processes to support the efficiency of the site as a whole. Reporting to the Chief of Staff and working closely with the site leadership team, the Ops Coordinator will have direct responsibility for maintaining accurate and robust information on corps member files, corporate sponsors, individual donors, local foundations, and other external partners. The Ops Coordinator will provide cross-functional support across CYLR’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly. Responsibilities: General Operations Assist with on-boarding and off-boarding for all AmeriCorps Members (ACMs). Serve as Site Uniform Point: assure the prompt and proper distribution of uniform parts to corps members. Oversee all uniform concerns including monogramming, etc., relative to City Year standards. Facilitate and update the CYLR website and social media, including Facebook, Instagram, Twitter, and other accounts. Produce the monthly e-newsletter, sent to the CYLR distribution list. Serve as IT liason and site administrator of all digital hardware and maintain good operations of office equipment (computers, printers, telephones, cellular phones, voice mail). Serve as the lead for grant operations including: Maintaining the fundraising grants calendar Seeking out new leads on grant opportunities Database & Reporting Utilize Salesforce database to maintain donor and relationship records by entering new accounts, contacts, and opportunities, logging activities, updating opportunity statuses, etc. Using Salesforce, generate regular and on-demand informative reports on different aspects of donor relationship cultivation and the status of fundraising efforts. Support implementation of the donor acknowledgment strategy, including but not limited to, ensuring physical and digital thank you notes are sent, etc. Register ACMs, manage and periodically audit ACM files, including reviewing data entries via Salesforce school module for accuracy. Research and prepare electronic and printed resource materials for ACMs’ professional development and usage. Finance & Purchasing Serve as primary lead for processing donations as they are made to ensure timely processing at Headquarters. Weekly processing of all accounts payable and receivable requests while maintaining accurate documentation. Monthly tracking of expenses by department. Monthly submission of all financial documentation to Headquarters. Maintain good relationships with all vendors, assuring best values. Assist with the purchasing and maintaining of proper documentation and records for: Maintaining adequate office supplies and materials through weekly/monthly orders Additional supplies and equipment as necessary Catering and food acquisition for meetings, on-site events, and at-school events Events Assist with event planning and logistics for program events, retreats and trainings. Provide support to the annual gala and other fundraising events which may include auction, registration, and online giving platform management.               Basic Qualifications BA/BS degree or equivalent work experience. Excellent written and verbal communication skills. Excellent organizational skills and an acute attention to detail and accuracy. Demonstrated self-motivation and initiative. Willingness to work under pressure and in high-demand situations. Ability to multi-task and prioritize requests from multiple members of the team. Strong interpersonal and communication skills, both written and verbal. Excellent skills in Excel. Proven ability to work with individuals with diverse backgrounds, interests, and skills. Commitment to helping a highly successful organization implement systems and structures to support significant growth. Ability to occasionally work outside of regular office hours. Preferred Skills Versed in Salesforce database and report creation through the system . Deep understanding of City Year’s mission and the national service movement. AmeriCorps/City Year alumni are encouraged to apply. City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Columbus is seeking an Impact Director, who is responsible for the overall management of the day-to-day programmatic operations and achievement of service outcomes. Reporting to the Managing Director of Impact, the Impact Director supervises Impact Managers who directly manage the AmeriCorps members to meet their service goals and have a rewarding year of service. The Impact Director oversees AmeriCorps member development, ensures a strong service impact, fosters opportunities for member development, and supports the overall efforts of City Year’s mission statement. Specifically, they will ensure the right conditions and resources are in place for City Year AmeriCorps members to deliver attendance, behavior, and course performance interventions for off-track students. Impact Directors will also drive strategy to promote the long-term sustainability of the site, fostering strategic relationships at the school house and community level, and serve on the Impact Leadership Team. Impact Manager Management Develop, manage, and coach Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities. Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines. Facilitate best practice sharing across teams. Support and work with Impact Managers in team leadership and to ensure that corps members are in AmeriCorps compliance. Service Impact and Evaluation Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact. Work with Impact Manager to ensure quality-of, and coaches around, day-to-day service implementation. Regularly observe classroom and out-of-school activities. Support Impact Manager in placing corps members in classroom. Relationship Management Build and maintain relationships with principal and school liaison and serve as supervisory contact. Ensure Impact Managers are building strong relationships with school site stakeholders. Establish presence during any City Year and/or school crises. Create and oversee neighborhood engagement strategy Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels. By June formally recommit all existing City Year school partners who meet Conditions for Success thresholds and secure additional City Year partners (as appropriate) Ensure all Service Partner Agreements are signed. AmeriCorps Member Management, Training, and Development Point for onboarding and offboarding AmeriCorps members. Maintain site’s adherence to standards and national programmatic baselines. Meet site retention goal. Meet as needed with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members. Communicate with Impact Managers regarding AmeriCorps member development needs. Work with the Impact Coach, Leadership and Development Director, and Evaluation Manager to develop trainings and training vision. Provide overall support for all AmeriCorps member trainings. Organizational Initiatives and Site Support Participate as a member of the City Year National Network’s Impact Team. Lead on selected network initiatives as needed, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives at City Year’s Summer Training Academy. Partner with City Year Columbus’ departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. To succeed in this role, an applicant should have the following competencies: Communication: Understands audience to deliver convincing and well-organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others. Team Leadership: Successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable - proven ability to have tough conversations and to hold staff accountable towards their performance goals. Talent Development: Maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal. Decision Making/Judgment: Understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns, and champions decisions being implemented. Strategic Thinking and Planning: Develops and translates strategies into objectives, action plans, and measurements that build the capacity of the site/department. External Relationship Development: Takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization. QUALIFICATIONS Bachelor’s degree required; or equivalent work experience. Candidates with a background in education preferred. City Year/AmeriCorps experience is a plus. Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, and leadership opportunities. Commitment to and experience with community service, national service, and/or the development of young people as leaders. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. Ability to work in a fast paced and diverse environment. Excellent communication, interpersonal, analytic, and problem solving skills. Negotiation and third-party mediation skills. Must have reliable means of transportation. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the General Counsel in Boston, Massachusetts, the paralegal will be an integral member of the in-house legal team and will assist on a wide range of legal matters, including contracts, intellectual property, labor and employment, leasing, and insurance. Qualified applicants must be team oriented and be able to contribute to solutions by taking the initiative to develop recommendations and suggestions on ways to improve work processes and/or projects. Job Description Project Support – Organize logistics for projects the legal team oversees and takes part in, including coordinating meetings, tracking project deadlines, recording and archiving meeting notes. The paralegal will be primarily responsible for managing intake and requests from internal clients. Contract Administration – Assume responsibilities related to the school district contracting process, including maintaining files for each contract and related modifications, preparing and distributing information to appropriate staff regarding contract status, and performing closing activities as needed. Document Management – Manage, organize, and track legal documentation and correspondence on a variety of SharePoint document management systems. Familiarity with the location of stored documents and the ability to quickly produce requested documentation is essential. Insurance Administration – Support initiating and completing the annual renewal process for the organization’s insurance program; managing requests for certificates of insurance. Ad ministrative Duties – Support the department by performing duties such as scanning documents, proofreading, preparing mailings, and coordinating travel, meetings and video-conferences. Qualifications Required: Bachelor’s degree and/or paralegal certificate Proficiency in various applications including Microsoft Word, Excel, PowerPoint, SharePoint and Adobe Pro Strong written and oral communication skills Excellent time management and organizational skills Keen attention to detail Experience conducting legal research and drafting memoranda Experience proofreading legal documentation Comfort interacting with members of senior management Ability to handle multiple tasks, produce a high quality of work, and effectively communicate the status of projects in a timely manner 3-5 years’ paralegal experience at a law firm or corporate legal department preferred Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About Noble Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education. Opened in August 2012, Hansberry College Prep is unwavering in its mission to provide an excellent education to students in South Chicago. Our staff exemplify the values of Results, Respect, Follow-Through, Diversity, Equity & Inclusion, and Humility and Self Awareness. Our scholars engage in a rigorous academic program, spend more time in class than typical high school students, commit to following a strict set of rules, and act with honor and respect as they pursue the dream of college success. Our Mission : At Hansberry College Prep, we believe our students are  unstoppable , so we prepare them through  rigorous college preparatory and internationally minded curricula  that enables them to graduate from our nation’s  top ranked colleges ,  strengthen the communities  from which they come, and be  agents of change  in this world. Who We're Seeking Hansberry College Prep is seeking an Assistant Principal.  The person best suited for this role should have a clear history of creating significant academic gains inside of the classroom as well as exceptional results serving as a campus leader (department head, grade level leader, etc.). This role is entirely out of the classroom and does not include any teaching. Roles and Responsibilities Responsible for academic and promotion results  Manages programming and events  Responsible for culture and discipline  Manages and coaches  instructors to achieve results Reports directly to the principal Ideal Candidate Traits A deep-rooted passion for Noble and Hansberry’s mission and work in Chicago An exemplary embodiment of Noble’s core values of results, respect, follow-through, diversity, equity & inclusion, humility and self-awareness Adeptly skilled at data collection, analysis, action planning and execution A history of executing current role with excellence and achieving top-tier results in current role Alignment with Noble’s approach to high expectations and high support of students A belief that all students, regardless of background and current ability, can succeed in high school, college, and life Experience in managing people, systems, and/or projects Has teaching experience and a history of strong academic results Has campus-based leadership experience and a history of strong results Strong commitment to teamwork Eligibility to work in the United States on a full-time basis What Noble has to Offer A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.   Robust Student Services:  We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities. Active Community Involvement:  Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships. Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators. A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness : Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training Statement of Non-discrimination At Noble, we have one mission: to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble. Join our Mission today!

Be Noble. Be a Dean of Instruction at Noble. Description Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education. Who We're Seeking The Dean of Instruction is responsible for leading the development of the instructional staff. They lay the vision of the pathway for student academic gains. This may include, but is not limited to, direct teacher coaching, curriculum oversight, course auditing, standardized test coordination, organizing on-site professional development, and researching off-campus development opportunities. The Dean of Instruction is also responsible for maintaining and building enduring relationships with staff members, as well as managing content department chairs and content specific department planning. The Dean of Instruction will communicate and collaborate with school leadership to ensure alignment of overall vision. Each Dean of Instruction will manage the logistics and day to day operations of a specific grade level. In this capacity, the Dean of Instruction will have the ability to shape the culture of the entire grade level team. Roles and Responsibilities Coach caseload of teachers (10-15) toward meeting their goals in terms of GPA, P/SAT growth, attendance, and culture Plan for each teacher’s growth and support throughout the school year Observe teachers once per week  Share observation feedback  Debrief with teachers once every 2 weeks for 30-45 minutes using progress towards goals, video/observation evidence, gradebook data, student work, etc. Serve as the first line of support for caseload of teachers Advocate for caseload of teachers within the school by-celebrating successes, sharing struggles, and promoting professional growth Analyze data and facilitate quarterly data conferences with coaching caseload Support academic vision, goals, and requirements  Refine and uphold academic vision through staff meetings, smaller team meetings, weekly e-mail communication, etc. Track progress toward academic goals and intervene with specific teachers and teams as necessary Assign, inspect, and offer feedback on all academic deliverables (coaching reflections, planning documents, quarterly data analysis, etc.) Oversee any instructional projects as necessary Collaborate around course offerings, vertical alignment, and student success  Support with hiring process for new teachers Offer input and recommendations on teacher decisions regarding curriculum, text selection, content focus, etc. Support and develop teacher-leaders Observe teacher-leaders in meetings Provide feedback based on school core values to further develop mid-level leaders Serve as a thought partner in planning meetings Attend and assist with important school functions - testing, celebrations, open houses, etc. Noble Quality Non-negotiables A belief that all students, regardless of background and current ability, can succeed in high school, college, and life A belief in executing Noble’s approach to high expectations An unwavering belief that all teachers want to and will do their best when supported and developed Ownership of results for both the students and teachers on the grade level you support  An ability to flexibly respond to teacher and students needs based on results and feedback A record of pursuing and achieving ambitious academic results A record of coaching others to achieve ambitions academic results preferred A regular practice of reflection and desire to continuously improve A bachelor’s degree Eligibility to work in the United States on a full-time basis What Noble has to Offer A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.   Robust Student Services : We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities. Active Community Involvement : Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships. Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators. A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness: Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training At Noble, our mission is to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble. Join our Mission today!

About Noble Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education. Who We're Seeking The Dean of Students (DoS) at Hansberry College Prep is directly responsible for ensuring that our school has a culture and multi-tiered support systems that lead to the provision of an optimal learning environment for scholars as demonstrated by high promotion rates and scholar retention. This is accomplished by ensuring meaningful scholar experiences through the coordination of community service opportunities, robust enrichment (sports and clubs) options, and targeted interventions. The DoS also executes scheduling, Night School, and Summer School. Roles and Responsibilities As DoS you work collaboratively with the leadership team around all promotion criteria except Community Service and Enrichment; for these systems, structures, and results the DoS is the primary owner.  Also, the DoS leads the development of support systems for scholars who are not on track to promote or meet school-wide goals (i.e. F Count, detention count, and attendance). The DoS will have the autonomy to think creatively about how to achieve goals and will be held accountable to results through management by iteration. Specific responsibilities include, but are not limited to: Creating the master schedule for students and staff Leading monthly MTSS 9/10 and 11/12 meetings with Co-planing bi-weekly MTSS grade level meetings Communicating with and supporting advisors in planning tier one interventions for struggling advisees Sharing school-wide promotion tracker with pre-identified trends and areas of focus at a bi-weekly cadence Leading the SST in developing interventions that support scholars with more than 2 Fs, on track to earn two discipline classes, and/or on pace to earn 10-20 days of absences Collaborating with grade level teams to develop grade level specific interventions that support scholars with 2 or more Fs, on track to earn 20-26 detentions, and/or not on pace to attend school at least 88% of the year Collaborating advisors to develop advisor-specific interventions that support advisees who have 1 F and are on track to earning a discipline class Creating processes to own community service from beginning to end Creating processes to own enrichment from beginning to end Creating processes to own the execution of night/summer school from beginning to end. Creating processes to own the execution of RCPU from beginning to end. Ensuring up-to-date accurate transcripts Ideal Candidate Traits A deep-rooted passion for Noble’s mission and work in Chicago An exemplary embodiment of Noble’s core values of results, respect, follow-through, diversity, equity & inclusion, humility and self-awareness Adeptly skilled at data collection, analysis, action planning and execution A history of executing current role with excellence and achieving top-tier results in current role Alignment with Noble’s approach to high expectations and high support of students A belief that all students, regardless of background and current ability, can succeed in high school, college, and life Experience in managing people, systems, and /or projects Eligibility to work in the United States on a full-time basis What Noble has to Offer A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.   Robust Student Services : We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities. Active Community Involvement : Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships. Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators. A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness: A predictable  salary schedule  with opportunity for performance bonuses Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training At Noble, we have one mission: to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble. Join our Mission today!

About Noble   Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education.   Who We're Seeking The Dean of Students (DoS) at Johnson College Prep is directly responsible for ensuring that our school has a culture and multi-tiered support systems that lead to the provision of an optimal learning environment for scholars as demonstrated by high promotion rates and scholar retention. This is accomplished by ensuring meaningful scholar experiences through the coordination of community service opportunities, robust enrichment (sports and clubs) options, and targeted interventions. The DoS also executes scheduling, Night School, and Summer School. Roles and Responsibilities As DoS you work collaboratively with the leadership team around all promotion criteria except Community Service and Enrichment; for these systems, structures, and results the DoS is the primary owner.  Also, the DoS leads the development of support systems for scholars who are not on track to promote or meet school-wide goals (i.e. F Count, detention count, and attendance). The DoS will have the autonomy to think creatively about how to achieve goals and will be held accountable to results through management by iteration. Specific responsibilities include, but are not limited to: Creating and maintaining a school-wide 9th-12th Grade promotion tracker Leading monthly MTSS 9/10 and 11/12 meetings with Co-planing bi-weekly MTSS grade level meetings Communicating with and supporting advisors in planning tier one interventions for struggling advisees Sharing school-wide promotion tracker with pre-identified trends and areas of focus at a bi-weekly cadence Leading the SST in developing interventions that support scholars with more than 2 Fs, on track to earn two discipline classes, and/or on pace to earn 10-20 days of absences Collaborating with grade level teams to develop grade level specific interventions that support scholars with 2 or more Fs, on track to earn 20-26 detentions, and/or not on pace to attend school at least 88% of the year Collaborating advisors to develop advisor-specific interventions that support advisees who have 1 F and are on track to earning a discipline class Creating processes to own community service from beginning to end Creating processes to own enrichment from beginning to end Creating processes to own the execution of night/summer school from beginning to end. Creating processes to own the execution of RCPU from beginning to end. Ensuring up-to-date accurate transcripts Collaborating with the Instructional Leadership Team to develop student schedules. Ideal Candidate Traits A deep-rooted passion for Noble’s mission and work in Chicago An exemplary embodiment of Noble’s core values of results, respect, follow-through, diversity, equity & inclusion, humility and self-awareness Adeptly skilled at data collection, analysis, action planning and execution A history of executing current role with excellence and achieving top-tier results in current role Alignment with Noble’s approach to high expectations and high support of students A belief that all students, regardless of background and current ability, can succeed in high school, college, and life Experience in managing people, systems, and /or projects Eligibility to work in the United States on a full-time basis What Noble has to Offer   A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.     Robust Student Services : We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities.   Active Community Involvement : Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships.   Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators.   A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness: A predictable  salary schedule  with opportunity for performance bonuses Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training At Noble, we have one mission: to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.   Be Noble. Join our Mission today!

About Noble Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,400 employees currently serve over 12,300 students, 98% of whom are students of color, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. 99% of Noble students are accepted into college and almost 90% choose to enroll, resulting in over 6,200 Noble alumni who have received or are currently pursuing a 4-year college degree. Job Description Noble is now in its 20th year and has graduated more than 12,600 students since its founding in 1999. Across the Network, over 20 staff are currently supporting almost 5,000 of these graduates as they persist in college around the country. Our team will continue to grow as over 2,000 new graduates matriculate to college for the first time in the summer and fall. Starting this summer, some of these graduates will be supported by 2-3 new Alumni Success Coaches (ASCs) on the Noble Support Team, reporting to the Manager of Alumni Supports. The ASC will support Noble graduates from select campuses and will be charged with the task of advancing Noble’s mission to ensure college success for our alumni. ASCs will be responsible for providing personalized guidance and support to our graduates while they are in college, with the objective of improving persistence and college graduation for underrepresented students. The ASC will be assigned to a set of colleges to develop strong relationships and knowledge of student support services while supporting a caseload of approximately 150 students . Through this college specific expertise, the ASCs are building a support structure to help graduates succeed in college and prepare for a meaningful career. The ASC must build and maintain meaningful relationships with students and college staff, and leverage quantitative and qualitative data from our alumni to help refine our campuses’ college readiness programs. The ASC will ensure critical information is provided to students in a timely manner through innovative approaches. ASCs needs to have strong academic coaching experience and ability to equip and empower alumni with the skills and knowledge to overcome educational barriers, persist, and graduate from college. Candidate Qualifications The ideal candidate will be service oriented, data focused, and have a sense of humor. Candidates should have: Bachelor’s degree and experience working in a high functioning, fast-paced organization A belief that all students can succeed in college and life An understanding of the academic, financial and social factors that impact college persistence and brings innovative approaches to student retention barriers Experience directly advising and mentoring low-income and first-generation students, ideally in the context of college persistence An understanding of the Federal Student Financial Aid processes and requirements Demonstrated ability to help students set and meet high goals in the face of adversity Ability to build genuine, empathetic and supportive relationships while maintaining high expectations for students A data-driven mindset with a history of aggressively delivering measurable results The discipline to self-manage, self-reflect and the hunger to continuously improve Have an understanding of the academic, financial and social factors that impact college persistence Ability to multi-task, rearrange priorities, and maintain focus in a fast-paced environment Flexibility around scheduling and travel, including willingness and ability to work some evening hours and or travel to assigned colleges. NOTE:   This position is pending final budget approval. Compensation Compensation will be commensurate with experience and qualifications.  A comprehensive compensation plan will include a bonus incentive and a competitive benefits package. Application Process Please be prepared to submit a resume and at least 4 references. Please direct inquiries about this role to:  [email protected] Statement of Non Discrimination At Noble, our mission is to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble! Join our Mission Today. 

Ednovate Background Ednovate launched its first school, USC Hybrid High, a personalized learning high school, in 2012. Since then, Ednovate has grown to five schools and is on a trajectory to continue to grow over the next several years. Ednovate is committed to serving in areas where students traditionally lack access to a quality college prep education by building tuition-free, safe, and high-performing public schools to serve neighborhoods that need it the most. Ednovate is currently planning for our next growth phase as we continue to fulfill our mission to make a positive multigenerational change within the communities we serve and in our profession. Position Description We are seeking an Operations Support Associate whose primary role will be to provide high-quality customer service and support for all operational matters at our schools and network office.  This will primarily entail managing and expanding the network help desk ticketing system. Additionally, this member of the Operations team will support the creation and tracking of project plans for each team quarterly goal in order to optimize resources and clearly identify a path to achieving each goal. The ideal candidate for this position is process driven, detail oriented and an excellent communicator who enjoys working with school-based leaders, staff and students.  The candidate needs to possess strong organization, attention to detail and self-management skills. This position will be a critical part of the Ednovate Support Operations Team, working closely with school leaders, school operations staff and teachers.  This position will report to the COO and will be based out of the Ednovate Support Team offices in South LA and Downtown, though some time spent in schools will be expected. The Operation Support Associate's duties include, but are not limited to: Help Desk Management Manage a help desk system for all network operations related concerns with a response rate within 48 hours or less for all tickets.   Manage/supervise the day-to-day operations of the Help Desk including setting standards and proper expectations to ensure our customers are receiving responsive and complete operational support services.  Ensure that tickets are properly assigned, documented, updated and closed daily. Collect real-time data to track trends and facilitate constant improvement in response to support where schools need it most. Train network and school staff members to standardize ticket submission and optimize their use of the help desk features. B2B / B2C, Experience "communicating" with 2nd & 3rd level support Help Desk Expansion Expand the existing help desk to be able to receive tickets in multiple operational and compliance categories, to include:  SIS, school nutrition, facilities, finance & budgeting, procurement, and attendance. Expansion to include leveraging Zen Desk features for customer support and data analytics. Collect and analyze new help desk data to drive Ops team resource planning and school support focus for next school year. Operations Project Management Support Work closely with the COO and Network Operations team to identify quarterly projects/priorities aligned to the strategic plan goals. Ensure all quarterly priorities have clear project plans that map resources and timelines to each project ensuring on-time achievement of each priority. Support network-wide events and initiatives to ensure cross team projects have clear plans, owners, mapped resources and lead times. Candidate Qualifications A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment Project management experience Basic help desk system administration experience Strong analytical skills Relentless results-orientation Ability to work collaboratively with a wide range of constituents Excellent interpersonal, verbal and written communication skills Strong organizational skills and attention to detail Knowledge of public education and charter schools preferred, but not required Belief that all Ednovate students will succeed in college and make a Positive Multigenerational Change Unwavering determination to do whatever it takes to help our students succeed Ednovate Non-Negotiables A history of high achievement and results Impressive work ethic ("good isn't good enough") Clear passion for Ednovate's Mission Obsessive attention to detail Serviced-focused mentality Application Process Interested candidates should begin the process by submitting an application through Ednovate's website at http://www.ednovate.org/careers Compensation Compensation will be commensurate with experience and qualifications. A comprehensive compensation plan will include a bonus incentive and a competitive benefits package. Statement of Non-Discrimination Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.