Jul 15, 2019
POSITION: Manager of Enrollment Operations REPORTS TO: Managing Director of Operational Services POSITION TYPE: 12-month LOCATION: Houston, Texas COMPENSATION : $57,423 - $74,650 THE CHALLENGE Across the nation, only half of all students from low-income communities graduate from high school and only 10% earn a college degree. Even though 85% of our students are economically disadvantaged, YES Prep provides evidence that different outcomes are possible. Eighty-seven (87%) of YES Prep alumni matriculate to college within one year and alumni like Eddie Zapata are earning their college degrees at five times the rate of their peers with similar socioeconomic backgrounds. How do we do this? Each of YES Prep’s 19 campuses serves 6th-12th graders like Monique Bowie . Students typically enter YES Prep one or more grade levels behind, but quickly find themselves on a different life trajectory. This is a result of transformative relationships with teachers and leaders, and access to excellent educational opportunities. As the first minority-majority city, Houston’s schools cannot keep up with demand from students like Eddie and Monique. Houston is the 4th largest city (on track to become the 3rd), and this booming population translates into 2,000 families on YES Prep’s waitlist. YES Prep’s student enrollment is estimated to grow 31% between now and 2023 (from just over 13,000 students currently to 17,000). THE OPPORTUNITY YES Prep needs a dynamic Manager of Enrollment Operations, with a diverse set of experiences, to make our mission a reality. As a YES Prep employee, you will achieve jaw-dropping results, create pathways to opportunity for our students, build transformative relationships, and eliminate educational inequities to advance social justice. To put it simply, you will play an integral role in ensuring all families in Houston have access to apply to YES Prep and ensure every YES Prep School is fully enrolled on an ongoing basis. THE PERSON When you join the YES Prep team, some of the exciting work will include: Developing reporting tools and methods to communicate enrollment progress to stakeholders Managing long- and short-term enrollment projects in collaboration with Schools, Operations, SIS, Analytics, and Community Engagement teams Overseeing and orchestrating the yearly lottery process for all incoming students at YES Prep Public Schools Providing yearly training to designated campus lottery coordinators and Registrars on the lottery and enrollment software, policies and procedures, and family communications Troubleshooting lottery and enrollment issues throughout the year , supporting Directors of Campus Operations and Lottery Coordinators with policies, protocols, and procedures Ensuring that a high level of customer service is consistently provided to prospective families, staff, and internal/external stakeholders Utilizing available data for applications and enrollment to provide year over year comparisons, and recommendations to School and Home Office stakeholders around recruitment and enrollment Providing oversight of student enrollment to assist campuses with meeting budgeted enrollment targets by set dates Acting as the system-level owner for the lottery and enrollment software Overseeing the annual updating of all applications, communication templates, registration forms, and re-enrollment forms within the lottery and enrollment software Collaborating with District Registrar, Compliance and SIS teams to oversee and execute the yearly student registration and re-enrollment processes Manag ing and coordinating the internal student transfer process Updating Lottery manual and associated lottery policies and documents yearly Reviewing and validating the quality of all data collected and utilized in the lottery and enrollment process and identifying gaps in existing processes and areas for targeted support or efforts Project managing the planning, coordination, and communication roll-out of required new student events and opportunities for prospective families including coordination of family tours and other enrollment related events on campuses Ensuring compliance with all federal, state and local policies and regulations Additional duties as assigned THE MUST HAVES Bachelor’s degree required 3-5 years of relevant experience Experience as a project manager or lead Experience gathering and analyzing data to create comprehensive action plans Ability to effectively tailor communications to a variety of stakeholders, including parents, campus leaders, and external partners Experience creating or refining standard operating procedures and policies Ability to perform a variety of tasks, often changing assignments on short notice, with little to no direction Belief in and commitment to the mission and core values of YES Prep Public Schools Openness to giving and receiving frequent feedback Demonstrated ability to work on a team Ability to juggle multiple tasks and initiatives at once Ability to maintain emotional control under stress THE NICE TO HAVES Experience in communications and marketing Experience with student and family recruitment Experience with community engagement Experience as a Teacher or any school-based position PROFESSIONAL EXPECTATIONS Participate in workshops, seminars, and conferences to enhance knowledge and skills Ensure compliance with all state and federal laws, local board policies, administrative guidelines, and the Texas Educators’ Code of Ethics Conduct self in a professional manner at all times THE PERKS Compensation – This position is an exempt, salaried position; salary offers commensurate with experience. Health and Supplemental Insurance – A $0.00 medical option that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Short and Long Term Disability, Pet Insurance, Life, etc. Retirement Plans – Participation in Teacher Retirement System of Texas and a 457 Retirement Plan Paid Time Off – 15 days of Paid Time Off in addition to the system closures of our Academic Calendar P aid Leave Programming – In the event you need to be out due to a medical reason, YES Prep offers up to 12 weeks of full paid leave Professional Development - YES Prep values longevity and performance over time through our Commit to Five program. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development . Award Winning Culture – The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston’s Best Place to work in 2018. We won the 2012 Broad Prize for Excellence in Urban Education and were a 2016 finalist as well. WE ARE DEEPLY COMMITTED TO EQUITY & DIVERSITY YES Prep strives to recruit a diverse team of leaders. We believe there is a transformative academic and social benefit for students when their teachers and leaders reflect a diversity of backgrounds. Ninety-seven percent (97%) of staff members agree that the organization provides a welcoming environment given their background and identity according to our latest system survey. YES Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood. THE NEXT STEPS If you are not sure this opportunity is for you, are simply curious, or know someone who would be perfect, please reach out to our Talent Acquisition team to be connected to a recruiter at [email protected] .
YES Prep Public Schools 5515 South Loop East Freeway, Houston, TX, USA Full-time