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The mission of the College Completion Director role is to lead College Track students to graduate with a bachelor’s degree within six years. S/he will lead a team of part time and full time employees to ensure 98% of students matriculate to college, 90% of college freshman successfully persist and 70% of college students graduate within six years. Primary Responsibilities include: Program development & Implementation:  Develop and implement a five-prong approach that leads to bachelor degree attainment for all students:   College exposure to college choices, leveraging the CT Scholar Profile, College applications to targeted colleges, College affordability, including FAFSA completion for all students and targeted scholarship applications, College matriculation conversations with students and families, and Student advising that builds self-management and self-reliance.   Team Leadership:  Hire, manage, lead, and develop a college completion team that achieves all expected outcomes. Team members include a College Completion Manager, College Completion Advisors and other staff to achieve high quality results aligned to the college completion strategy. Student Support:  Oversee the individualized support of 12th grade students and create college transition plans for high school seniors to ensure students matriculate to college, graduate with manageable debt, and are set up for long term success.   Skills & Experience Required   Minimum 3-5 years experience in working with and advising college students; history of driving significant gains in student achievement Leads and inspires others under a shared vision of excellence Holds the highest expectations for students. Demonstrated success in motivating, influencing and managing students Builds relationships and communicates in ways that foster trust, value differences and further College Track’s mission. Strong interpersonal skills and effective at relationship building with students, families and partners Experience in hiring, developing and supporting talent. Creates the conditions for staff to learn, grow and do their work with ever increasing excellence Strong understanding of higher education, financial aid and college admissions Empathetic approach to challenging conversations, leading to student action Manages people, project and oneself to achieve excellent results and expand organizational impact Minimum 4-year college degree  Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.

About College Track College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility. To learn more, please visit www.collegetrack.org Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.   Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged.   COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best.   Position Overview The Operations Manager is responsible for ensuring that all site operations function efficiently and effectively. This position will manage the day-to-day of site operations and the administration of finance, human resources and payroll. Additionally, s/he will oversee data reporting and monitoring at the site level and support the Site Director in student recruitment. This is a critical role in ensuring effective site operations so that the team can best serve students every day.   Primary Responsibilities Include: Lead and Manage Site Operations: Successfully manage the day-to-day of site operations including office management, technology, facilities and vehicles. This position will manage front desk administration, oversee the inventory of supplies, project manage facility projects, serve as the central point person for managing the inventory of technology and will work with the IT consultant to address technology needs. S/he will also manage the use of College Track vehicles for transporting students home and to field trip destinations.   Manage the Administration of Finance, Human Resources and Payroll: Support the Site Director with budget development by gathering, analyzing and reporting necessary data; track and process invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding and orientation; act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting: Serve as the in-house Salesforce expert and ensure the tracking and reporting of student attendance. Maintain site dashboards and update information on an ongoing basis using student databases. Support Student Recruitment: Assist the Site Director in the annual student recruitment process including delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. New/Special Projects: Additional projects as assigned by the Site Director.   Skills & Experience Required Minimum of 2-3 years of experience managing the operations for an organization, program or school Skilled at managing self; reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently. Skilled at communicating and managing vertically and horizontally. Effective at being able to work across the organization, through influence, to achieve goals Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Demonstrated ability to create efficient systems for completing work Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suites required. Experience with Salesforce or other databases, preferred Minimum 4-year college degree Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Position Overview The Site Director is the inspiring leader who sets a powerful vision for student achievement and is responsible for ensuring that at least 90% of students matriculate to a four-year college and 70% graduate from college within six years. S/he leads a team of full time and part time employees and builds and maintains the positive presence of College Track in the local community. Primary Responsibilities Include: Site Vision and Culture: Set a powerful vision for student achievement; inspire the commitment of others towards the shared vision, and ensure all decisions are aligned to and support the vision. Build a strong and enduring site culture based on mission, vision and organization’s values. Individual Student Planning and Monitoring:  Work with program directors to assess student data continuously and ensure that students are on track to graduate from high school and thrive in four-year universities. Focus relentlessly on delivering outcomes despite obstacles, ensuring students graduate from high school and receive a college degree. Staff Management:  Recruit, lead, manage and develop a high-performing site team of full-time and part-time employees (paid and volunteer) to ensure the overall success of students. Build a collaborative team of individuals committed to achieving excellence and meeting site goals. School and Community Partnerships:  Develop strong and formalized partnerships with community based organizations, schools and districts that result in additional resources for our students and improvements to our program model. Keep abreast of emerging trends and practices within the education landscape and community, and be active in the educational and community landscape.   Fundraising and Development :  Work in collaboration with the College Track development team, as the external leader of the site, to execute development activities that support long-term sustainability. Skills & Experience Required 3 years experience required (5-7 years preferred) managing staff, projects and oneself to achieve excellent results and expand organizational Proven track record in successfully recruiting, hiring, leading and developing people and teams. Creates the conditions for staff to learn, grow and do their work with ever increasing excellence Minimum of 5-7 years of of teaching and/or supporting students to excel academically; history of driving significant gains in student achievement Leads and inspires others under a shared vision of excellence Builds relationships and communicates in ways that foster trust, value differences and further College Track’s mission High degree of flexibility and adaptability; can work within and thrive in an ambitious, fast-moving environment, while also driving toward clarity and solution Unwavering belief in economic, racial and social justice; makes all decisions through the lens of what is best for the students and families we serve Minimum 4-year college degree (Masters Degree preferred)