Jan 27, 2020
Student Finance Coordinators connect with our student census to guide, educate and promote financial literacy and responsibility towards their education all while providing the highest level of customer service. Key Job Responsibilities include but are not limited to the following: Provide inbound and outbound support to students via telephone, email or other media forms in response to a student's aid package being complete for the academic year, or a package adjustment occurring during the academic year. Perform Financial Readiness Call, Package Review Call, or Out of School Account Review Call.Provide a walkthrough of the award letter to prospective and continuing students, presenting students with insight on how much of their tuition is covered by state, federal, military or outside funding sources, and what, if any student cash payment is needed. Review applications and other documents for student Title IV financial aid eligibility per Department of Education requirements, including an evaluation of overlapping loans and aggregate loan limits to ensure timely disbursements and the resolution of exceptions. Review loan eligibility and current loan debt with students, and discuss eligibility for continued loans as it applies to reaching annual and aggregate loan limits. Provide students with information to assist them in determining their Details ability to pay their student loan debt. At the end of each term, assess and evaluate a student's account to determine any remaining financial obligations to the institution, and determine whether there is a need for student payments for any outstanding balance. Assess and report on students' ability to pay. Answer inbound billing phone calls. May package enrolled students and perform packaging modifications based on changes in eligibility, and send updated award letters as necessary.
Kaplan Higher Education Fort Lauderdale, FL, USA Full-time