3 jobs found

The Senior Manager, Staff Experience (SMSE) will support an inclusive and equitable site staffing and engagement strategy to ensure that CYP has the capacity and capabilities to achieve its impact and operating goals.  The Senior Manager, Staff Experience will play a key role in staff talent acquisition and human resource administration, in addition to developing processes for recruiting, supporting and retaining a diverse, high-functioning staff and a thriving work environment.  Reporting to the Senior People Director, the SMSE will contribute to the site’s organizational culture by facilitating and coordinating employee engagement programming for a staff of 50+.  The SMSE will also support implementation of the department’s strategic initiatives within the Site Advancement Plan.  The SMSE will collaborate across departments to ensure an environment that is committed to diversity, belonging, inclusivity and equity. Job Description Responsibilities Talent Acquisition Support cross-departmental collaboration on hiring process for designated positions, including drafting position announcements, reviewing applications, scheduling interviews, screening applicants, preparing interview materials, and communicating with applicants Support training of staff on hiring policies, practices, and tools Serve as a thought partner with Sr. People Director to update and refine site hiring practices and systems Human Resource Administration Support site use of Workday, CY’s HRIS system, including training other staff users Support development of site onboarding and offboarding systems and tools Partner with Sr. People Director and site hiring managers to design and implement new hires’ onboarding experience Lead on administrative and background clearance processing for staff and site interns Coordinate with national headquarters staff to maintain compliance with CY, federal, state, AmeriCorps and school district guidelines for hiring documentation and background clearances Ensure that site and organizational policies and procedures are communicated to site staff Partner with People & Operations team to disseminate relevant information to CYP staff Coordinate with CY headquarters staff to communicate benefit-related information to site staff Support Sr. People Director in leading site implementation of staff performance management system Staff Engagement Support Support ‘stay interviews’ to identify best practices for employee retention and engagement Incorporate City Year culture and values into processes Administer quarterly staff engagement ‘pulse-check’ surveys and utilize acquired data to inform staff programs Plan events and activities to celebrate and appreciate staff members, including holiday gatherings, celebrations, and seasonal initiatives Partner with Sr. People Director to coordinate and facilitate staff meetings and retreats, including management of logistics and event evaluations Staff Development Support Support staff learning & development and professional development strategy, including managing logistics for programmed events Curate an ongoing collection of professional development resources and communicate opportunities to staff Track attendance and evaluate effectiveness of professional development sessions and resources Organizational Initiatives & Site Support Engage in structured discussion and training on diversity, belonging, inclusion, and equity aimed at developing stronger cultural competency, both individually and collectively as a site Assist with planning and implementation of site events throughout the year Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees   Attend occasional overnight conferences, as well as additional engagement and training activities throughout the yea Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback; communicates effectively, even in highly visible or adversarial situations Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, both internal and external to City Year; demonstrates personal presence and confidence when working with partners Team Collaboration and Leadership:  demonstrates respect for diverse perspectives and leverages strengths of team members to achieve desired results; coaches and empowers others to lead; addresses and resolves team conflict swiftly and effectively. Talent Development:  Retains talent by aligning individual capabilities with organizational needs; takes a systemic approach to meeting the organization’s future leadership needs Additional Qualifications Bachelor’s Degree or equivalent experience 3+ years of relevant experience, with proven ability to deliver strong, measurable results; management and staff development experience a plus Awareness and experience engaging in conversation and developing practices grounded in diversity, belonging, inclusion, and equity High emotional intelligence (“EQ”), with ability to perform and communicate with diverse audiences under varied circumstances Experience utilizing HRIS (human resource information system) / human capital management platforms preferred; experience with Workday a plus Previous talent acquisition experience preferred (developing, improving, and executing hiring processes, including screening, interviewing, evaluating, and facilitating hiring decision discussions) Strong initiative and ability to work independently to achieve goals Excellent track record of building out effective project plans and leading others to execution, even when not in a direct line of authority Efficient time management and prioritization skills: ability to meet deadlines and execute on multiple projects Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Passion for people, education, and youth development Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Instructional Coach will support the academic strategy and model that enables City Year Philadelphia to reach school and student outcome goals and consistently strive toward equity in the Philadelphia education system. Key outcomes for the Instructional Coach are: • Support and implement an inclusive & equitable academic strategy and model for the Tier One and Tier Two spaces that ensures we reach our student outcome measures in math and literacy; while incorporating our diversity, belonging, inclusivity and equity policy work • Create instructional learning experiences for corps and staff that build the skills and knowledge necessary to reach school and student outcome measures • Serve as an active member of the CYP community in order to advance the site and work toward the Long-Term Impact Strategy Responsibilities Staff Instructional Capacity & Support Develop and implement staff instructional trainings and resources to support the successful implementation of the Academic Strategy and Model Lead the Site Instructional Leadership Team and Site Instructional Rounds to ensure the consistent development of instructional leadership at the site Engage in co-observation and coaching with intentional debriefs in order to support academic model implementation, improve site instructional practices, and coach staff to improve individual practice Engage in consistent critical thinking around how internal and external systems impact our academic work with students through the lens of racism and poverty and actively work toward anti-racist, equitable and inclusive instruction for all students Corps Knowledge & Support Develop and implement corps instructional trainings and resources to support the successful implementation of the Academic Strategy and Model Engage in observation and coaching in order to support the fidelity and quality of the academic model implementation and reach student outcome goals Support data driven instruction practices at the site through supporting the school student assessment process, training and coaching on using data to inform instruction, and collaborating with Impact Analytics staff on effective data review and analysis Provide feedback on session planning and data driven instruction progress monitoring tools to improve corps practice Support AmeriCorps Members in establishing and implementing an intervention schedule that meets the intervention time requirements for the site Lead or support a ACM led site-wide event that engages students in math and literacy learning activities Support School Partnerships Support Impact Managers and Impact Directors by serving as a consistent collaborator on forming and maintaining effective partnerships Build an understanding of the climate/culture of each school that is served Attend start of the year, mid year and end of the year school partnership meetings when strategically appropriate Engage in co-observation and coaching and instructional walk-throughs with school partners when strategically appropriate to improve our instructional work at a school Support school visits and partnerships meetings as needed to serve as the instructional expert for CYP Organizational Initiatives and Site Support Participate in site and network-wide meetings and calls, providing insight, feedback, and collective problem solving. Engage in structured discussion and training on diversity, belonging, inclusivity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees Attend overnight conferences throughout the year, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Civic Knowledge & Fluency in Education Practice and Reform:  actively seeks to understand current issues and debates related to national service and education policy and the impact they have on the communities we serve; can articulate how City Year’s service helps advance education reform Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback  Relationship Development:  Establishes and builds diverse, mutually beneficial, and sustainable partnerships within City Year, throughout partnering organizations, and in the communities we serve. Invests in relationships that may not address an immediate issue but further long-term objectives; balances delivery of results with relationship building Team Collaboration & Leadership:  Leverages diverse strengths of team members to achieve desired results; Coaches and empowers others to lead; Addresses and resolves team conflict swiftly and effectively. Education Strategies: Possesses pedagogical knowledge and content expertise with demonstrated ability to use data and direct observation to achieve organizational goals. Additional Qualifications Bachelor’s Degree required Minimum 3 years of relevant experience, with proven ability to deliver strong, measurable results Deep knowledge of instructional strategy, with a focused understanding of interventions for students not performing on grade level Well-versed in social emotional learning and adult learning principles Awareness of and experience in engaging in conversation and developing practices grounded in diversity, belonging, inclusion, and equity Outstanding ability to communicate with diverse audiences Comfortability with both large and small group facilitation, as well as 1:1 coaching Experience working within large, urban school districts a plus Strong initiative and ability to work independently to achieve goals Efficient time management skills: ability to meet deadlines and prioritize multiple projects Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Passion for education and youth development Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit and resilience To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.