4 jobs found

City Year Boston is seeking an Individual Giving Director who will lead efforts to secure financial support from individuals and families in the Boston area as well as manage the Individual Giving team. The Individual Giving Director partners with Site Leadership and the Development team to identify, cultivate, solicit and steward individual donors and family foundations. The Individual Giving Director will focus on building the overall individual donor base to raise increased resources, and ultimately, serve more students in Boston. This position reports to the Managing Director of Resource Development & Marketing and manages two Individual Giving Managers. The Individual Giving Director will work collaboratively with the Major Gifts Officer, Executive Director and the Development & Communications team to raise the profile of City Year Boston and our individual giving programs and work seamlessly with the Major Gifts Officer to cultivate, solicit and steward a robust pipeline of Red Jacket Society prospects. Responsibilities Donor Acquisition Strategy: Create and implement a strategic plan for identifying and cultivating new individual donors, with a goal of securing $8M in total individual/family foundation support at scale. Take lead on soliciting leadership gifts and multi-year investments and collaborate with corporate team to leverage individual support from corporate partners. Donor Recognition and Ongoing Engagement: Ensure proper and timely recognition of donors and ongoing stewardship. With support of Development Operations team, maintain accurate records and donor information in database. Events:  Lead the individual giving team to leverage City Year Boston events to increase individual giving, such as the specialty breakfasts, gala fundraiser, service days, and school visits.  Oversee the Gala Committee to maximize attendance and revenue of CYB’s annual gala. Senior Staff and Volunteer Partnership:  Staff lead for Seven Generations Board to engage volunteers in raising visibility and resources for CYB.  Leverage the Executive Director, other senior City Year staff locally and nationally, and the City Year Boston Board and Development Committee to deepen and solidify individual donor relationships. Community Representation:  Represent City Year at corporate and community functions to establish and deepen potential and current donor relationships. Additional Individual Donor Activities:  Manage and support Individual Giving Managers to execute fundraising events and manage portfolios; lead the Annual Fund/Appeal and implement other new and innovative strategies to raise more revenue. Donor Management/Revenue Generation: Work closely with the Development team and Site Board to build a prospect portfolio and ensure the flow of prospects into the giving pipeline, from identification through stewardship. Collaborate with Major Gifts Officer on strategies to identify, cultivate, and solicit leadership-level support and multi-year commitments from new donors. Support the efforts of volunteer committees to identify and solicit prospects, with a specific focus on the annual dinner and specialty market events. Engage 3-5 donors per week, on average, through emails, calls and visits at their homes, offices, and events in the Boston area. Document and maintain clear and timely records and call reports to track contacts, donor giving, notes, and assist in the maintenance of an accurate database.  Management of the Individual Giving Team Manage and coach a team of high-functioning development professional in support of annual private revenue goal. Manage, retain, and as necessary, hire additional development professionals within the Individual Giving team. Collaborate with the Major Gifts Officer and the Managing Director of Resource Development & Marketing to create strategies to identify and secure new individual supporters, fully leverage existing relationships, and increase multi-year commitments. Support all Individual Giving efforts, including major gifts, annual giving, events, campaigns, young professional Seven Generations Board, and alumni and parent giving.  Program & Volunteer Management Work with the Development staff and volunteers to develop, execute and evaluate strategies to engage individual donors through outreach, education, invitations to special events, and personal contacts. Lead the development team to leverage existing and future City Year events, such as the annual dinner, specialty-market events, and other select gatherings, to raise awareness and to secure financial resources for our work. Collaborate with the Communications & Marketing Director and Development Operations Director to create and implement donor communications and acknowledgements related to cultivation and stewardship of donors and prospects. Recommend new engagement opportunities and implement best practices for future activities and strategies. Organizational Initiatives & Site Support Work closely with fellow Development team members to understand priorities and business goals, and develop strategies to meet the organization’s needs. Serve as a powerful City Year Boston representative at local events and community functions. Serve as a member of the DevComm Leadership Team providing strategic insight into site priorities Partner with City Year Boston’s departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees. Attend overnight conferences and training activities throughout the year. Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans to work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, both internal and external to City Year; demonstrates personal presence and confidence when working with partners Team Collaboration & Leadership:  values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization Resource Catalyst:  generates commitments of time, resources, and advocacy from a broad range of City Year stakeholders; leverages personal networks on behalf of City Year Additional Qualifications Minimum of five years individual fundraising experience with proven track record of securing gifts of $10K+ Strong knowledge of all aspects of fundraising, particularly individual giving, and a proven ability to deliver strong, measurable results and meet fundraising goals Proven ability to lead and motivate a diverse team of staff and volunteers to meet fundraising goals Exceptional oral and written communication skills with an ability to engage and inspire a wide range of audiences Willingness to occasionally work irregular hours, such as early mornings, evenings and weekends Ability to adapt and excel in diverse, high energy, entrepreneurial, and rapidly-changing environment Passion for education and youth development Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience AmeriCorps/City Year alumni who meet the minimum direct fundraising experience are encouraged to apply To Apply Qualified applicants should apply and submit a resume with cover letter and any salary requirements (written in the cover letter).  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Managing Director, Strategy and Operations, the Recruitment Learning and Design Director is responsible for developing the processes, resources, and supports to enable recruiters across the country to identify and recruit outstanding and diverse candidates to apply to City Year.  The Recruitment Learning and Design Director must be able to develop standardized best practices that can then be effectively rolled out to City Year’s network of recruiters. In addition, the Recruitment Learning and Design Director is responsible for developing and implementing the strategy, training, resources and supports necessary for the field to adopt these best practices.  Job Description 50% - Develop standardized best practices and processes for recruitment Collect feedback from City Year’s recruiters to understand their needs Research external best practices around recruitment Continuously update City Year’s business processes around recruitment to align with internal and external best practices Collaborate with the Business Systems Manager to ensure that the capabilities of City Year’s tech platforms reflect best practices and City Year’s standard processes Ensure that processes are designed to minimize and counter implicit bias Ensure that City Year’s recruitment practices enable front-line recruiters to effectively recruit and inspire a strong and diverse set of applicants 50% - Design and implement strategy, training, resources, and supports to support front-line recruiters Design, implement and reinforce updated recruitment strategies providing continuous improvement on City Year’s recruitment business process Develop trainings to ensure that front-line recruiters are prepared to execute on recruitment best practices and standardized procedures. These trainings may be delivered directly by the Recruitment Learning and Design Director, or the Director may train others to deliver the trainings Design, implement and maintain a scalable onboarding process for new recruiters to ensure they are set up for success Create resources to support front-line recruiters. These resources may include Intranet content, job aids, multimedia content, or other resources deemed necessary by the Recruitment Learning and Design Director Trainings and resources should be designed to ensure that recruiters have the skills and mindsets needed to recruit and inspire applicants of diverse backgrounds Qualifications College degree or equivalent work experience required 5+ years of relevant experience in recruiting with significant experience influencing across different lines of management Significant prior experience understanding and synthesizing best practices, and translating those best practices into standardized processes Deep understanding of City Year’s mission and core values Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Director of Enterprise Applications is responsible for planning and managing the IT operations, administration and compliance systems across City Year. With a team of business system managers, this leader will oversee the various platforms that serve a wide range (e.g. Finance, HR, Legal, and development/fundraising) of business functions at City Year in support of our headquarters and our 29 sites across the US. Job Description City Year is looking for an experienced, collaborative, and dynamic Director of Enterprise Applications to lead the ongoing development and support of our SaaS enterprise solutions using Salesforce, Workday, integrations across our enterprise systems, and data reporting with analytics.  We are seeking someone with a passion for process, partnership, and enabling success. The Director of Enterprise Applications is responsible for planning and managing the IT operations, administration and compliance systems across City Year. With a team of business system managers, this leader will oversee the various platforms that serve a wide range (e.g. Finance, HR, Legal, and development/fundraising) of business functions at City Year in support of our headquarters and our 29 sites across the US.    The Director of Enterprise Applications will establish an overall operations platform strategy and application roadmaps, aligned to City Year’s strategic business needs, and will deliver on that strategy in partnership with the organization's senior leadership team. You will also be responsible for: Providing leadership, vision, and direction to the Enterprise Applications organization to foster a business-oriented culture to ensure alignment and contribution to the organization and functional goals and objectives. Engaging stakeholders and building relationships to inspire the organization around common goals, vision and values for IT. Serving as champion for technology governance, high quality service delivery, and effective vendor relationships across the organization. Responsibility Details I. Lead a High Functioning Technical Team Everyone deserves a GREAT manager - Be one! Develop your staff. Grow and nurture the business systems managers on your team. Define career paths and pave the way for success through constant and ongoing mentoring and coaching.  Ensure proper staffing for the team and create an exciting atmosphere to better attract, recruit, and retain IT talent. Foster a collaborative, high-performing environment by setting high standards for technical quality, peer review, and documentation. Guide the team in implementing Agile to improve our ability to respond to change and deliver value.  Support practices to prioritize and catalogue various application projects and operational workload. Develop a team that embodies City Year values, engages with the rest of ITS as peers and partners, and encourages effective application usage across the organization. II. Be a Trusted Advisor Enhance relationships with existing stakeholders across City Year by discussing their current usage of our enterprise systems, understanding their needs, and recommending future enhancements and improvements that empower our community to be more efficient while ensuring policy compliance and security of our processes. Lead governance councils to align systems with organizational need and to develop roadmaps for all applications. Act as a thought-leader using your business acumen to create strategies to improve processes and simplify work according to organizational needs. Create enterprise data resources to facilitate robust, role-based analytics and visualizations to support various administrative functions in partnership with Director of Data Management. Assess available technology solutions as well as ensuring that existing solutions are designed for optimal efficiency and usefulness, leveraging City Year enterprise technology platforms (primarily Salesforce, Workday) wherever possible. III. Cultivate our Organizational Success using Enterprise Applications Serve as an expert in platform capabilities, configurations, and lifecycle to ensure robust, available, reliable platforms to support all of City Year’s work. Partner with technology vendors to develop comprehensive solutions, seek opportunities for deeper vendor engagement, and negotiate for more savings. Set best practices and procedures for platform architecture, requirements, design and implementation, and maintenance Oversee operations of our enterprise applications to ensure that our processes and systems run smoothly and on schedule.  Continuously look for opportunities for automation and improvement to simplify support work. Apply architectural and engineering concepts to deliver systems that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. Identify the technologies to employ based on price, performance, service agreements, and organization constraints to enable City Year to advance on its goal to become a data-driven organization. The Director of Enterprise Applications reports to the Chief Information Officer and is a member of the Information Technology Services senior management team.  Working together this team fosters the departments culture and defines the overall IT roadmap. Qualifications Bachelor's Degree or equivalent 5 + years of experience as a developer, IT architect, or IT manager 5 + years’ experience working with application systems, upgrades, data migrations, ideally with SaaS CRM or similar large-scale solutions. Demonstrated knowledge of SaaS solutions and the implications such as to security and integrations. Strong analytical and communication skills, including an ability to build consensus and discuss complex technical issues with both technical and non-technical stakeholders. Experience troubleshooting and finding multiple solutions to a complex problem. Experience ensuring compliance with policies, contracts, and laws by formalizing security and data confidentiality procedures within application processes. Ability to listen deeply and communicate effectively both written and verbally to various audiences as various levels in the organization. Demonstrated skills in vendor management and capacity planning. Ability to work in a rapidly changing environment. Ability to handle multiple projects simultaneously.   Comfortable working in a highly diverse, mission-oriented community Willingness to participate in various volunteer activities in support of our mission, such as mentoring an AmeriCorps member, attending a service event, providing supplies for school teams. Experience leading agile teams a plus ** Please include a cover letter that shares how City Year's mission resonates with you. ** Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Major Gifts Officer (MGO) will lead the Red Jacket Society (RJS), City Year’s national, major gifts program and a key pillar of City Year Boston’s private fundraising strategy. The MGO will be responsible for building and managing relationships with high net worth donors and prospects, specifically focused on expanding the pool of major gift donors (defined as $10k+). Reporting directly to the Managing Director, Resource Development & Marketing, the MGO will also work in partnership with the Executive Director, the Individual Giving Director and Team, other staff and volunteers to leverage all of City Year’s assets to cultivate and engage RJS members and prospects. The MGO will maximize membership in, and revenue from RJS and help City Year Boston achieve its fundraising goals. Responsibilities Donor Acquisition Strategy: Create and implement a strategic plan for identifying and cultivating new individual donors with significant giving capacity, with a goal of securing $ 5M in major gift support annually at scale. Take lead on soliciting leadership gifts and multi-year investments and collaborate with corporate team to leverage individual support from corporate partners. Donor Recognition and Ongoing Engagement: Ensure proper and timely recognition of donors and ongoing stewardship. With support of Development Operations team, maintain accurate records and donor information in database. Events:  Leverage City Year Boston events to increase the number, of and revenue from, major gifts such as specialty breakfasts, gala, service days, and school visits. Oversee at least three RJS donor cultivation events a year aimed at engaging potential RJS members. Senior Staff and Volunteer Partnership:  Work directly with the Executive Director, other senior City Year staff locally and nationally, and the City Year Boston Board and Development Committee to deepen and solidify RJS relationships. Community Representation:  Represent City Year at corporate and community functions to establish and deepen potential and current donor relationships. Additional Individual Donor Activities:  Manage a portfolio of leadership donors for whom they will be directly responsible to cultivate, solicit, and steward, as RJS gifts. Promote membership in City Year Boston’s Red Jacket Society, inviting donors to personally invest $10,000+ per year, focusing on securing multi-year commitments of 3+ years. Partner with the Managing Director of Resource Development & Marketing to lead City Year Boston’s Red Jacket Society. This includes managing the overall local program, partnering with the national team, recruiting chairs/volunteers, facilitating internal meetings, and securing commitments of new and current supporters. Recruit, train, motivate, and manage a group of dedicated Red Jacket Society volunteers to help City Year strengthen donor relationships and raise the financial resources necessary to fund current and future programs Retain and increase alumni and parent RJS membership; and implement other new and innovative strategies to it increase RJS membership from these communities. Develop strategies to identify, cultivate, and solicit leadership-level support and multi-year commitments from new donors. Engage 5-7 donors per week, on average, through emails, calls and visits at their homes, offices, and events in the Boston area. Document and maintain clear and timely records and call reports to track contacts, donor giving, notes, and assist in the maintenance of an accurate database. Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; develops plans to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, both internal and external to City Year; demonstrates personal presence and confidence when working with partners Team Collaboration & Leadership:  values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization Resource Catalyst:  generates commitments of time, resources, and advocacy from a broad range of City Year stakeholders; leverages personal networks on behalf of City Year Additional Qualities Needed: 5+ years of fundraising experience, preferably for a non-profit or educational organization, with proven ability to close $100,000+ gifts Proven track record building relationships with high net worth donors. Strong networking and relationship management skills. Strong initiative and ability to work independently to achieve goals. Experience planning and executing successful individual donor cultivation and retention events. Strong research skills—ability to identify and research individual donor prospects. Knowledge of high net worth community via local business, civic, and cultural networks desirable. Efficient time management skills: ability to meet deadlines and prioritize multiple projects. Demonstrate excellent written, oral, and organizational skills; highly detail oriented. Demonstrate a willingness to work in a collaborative and strong team-based organization. Sets high expectations and holds self accountable for performance goals. Willingness to occasionally work irregular hours, such as early mornings, evenings and weekends Passion for education and youth development. Thrives in diverse, high energy, entrepreneurial environment. Apply Qualified applicants should apply and submit a resume with cover letter and any salary requirements (written in the cover letter).  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.