4 jobs found

City Year’s Uniform Support Services function is responsible for ensuring 3000+ City Year AmeriCorps Members are outfitted, in their appropriate City Year branded uniform parts, aligned with the key events that are throughout their on-boarding experience and ensuring the uniform elements continue to enable AmeriCorps members to work effectively with students in schools, while expressing City Year’s value proposition and embodying City Year’s values and brand. The Director of Uniform Support Services delivers critical service functions that fulfill this commitment through partnering with our various vendors for quality product and inventory control, managing effective and efficient business processes improvements, as well as coaching and training 29 nationwide locations in the best practices for conducting the local elements of the fulfillment process. This position requires a positive and flexible approach to challenges, excellent cross-functional communication with proven collaboration skills, proven record of executing to results despite many different variables requiring partnership management, and strong ability to problem solve while staying focused on ensuring the AmeriCorps member needs are met throughout the process. Additionally, this role requires dedication to partnering with the national team to drive company efficiency and guarantee member satisfaction and on time distribution.   What You will do: As the Director of City Year’s Uniform Support Services function, you will partner with 29 City Year locations and several national partners to provide 3000+ City Year AmeriCorps Members their service uniform and their signature red jacket signifying their year of service in time for their key experiences. Additionally, through these partnerships you will adjust to program offerings to ensure the uniform pieces are allowing our AmeriCorps members to work effectively with students in schools, while expressing City Year’s value proposition and embodying City Year’s values and brand.  You will engage daily your creative problem solving, project management and customer service skills to maintain quality product, delivery timeliness, cost of produce and management of partner and local inventory. You will manage effective and efficient business processes improvements, as well as coach and train 29 location-based managers, nationwide, to develop and spread best practices for local inventory management, distribution and exchanges. You will maintain our contracts, design agreements, service levels agreements, service level deliverables, invoices, and credit processes. When needed, you will establish new relationships and collaborate with our national development team to support the partnership management elements of our national sponsors and will ensure that the cost of the uniform remains appropriate for the uniform we need. You will lead creative processes through facilitating design processes with City Year’s and various vendors' marketing teams to maintain brand authenticity for all parties. Additionally, you will liaison with the government relations team to ensure that City Year meets AmeriCorps branding requirements as defined in contracts while also maintaining the most efficient practices for City Year members. As the Director of a support service you will establish and maintain internal practices such as managing the service desk, feedback processes, training practices and systems and tools that leverage our current technology platforms, for the uniform forecasting, ordering, inventory management and fulfillment processes. You will develop and maintain an annual uniform services operating calendar providing insight into key activities enabling this functions success both as a support service, but also location related activities.  You will manage and expand feedback practices for services and uniform functionality including but not limited to support service user advisory, wear tests, AmeriCorps Member feedback, service partner feedback etc.   Who You are: You are positive amidst high-pressure situations and approach challenges and opportunities with flexibility, clear, timely and consistent communication and a consistent record of proven collaboration skills, delivering results despite different variables that require partnership, and have a clear ability to problem solve while staying focused on the experience of the customer.  You have a knowledge of building systems – both technical and business systems to achieve efficiency and transparency of services. You have experience with project management and potentially experience with Agile project management. You have experience with customer service and training teams of people.  You have strong Microsoft office skills particularly in Excel and PowerPoint. Additional office tools a plus and have knowledge of Office 365 – Email, Teams, Groups, SharePoint, Skype, Zoom or another video communication platform. Over your past 5 or more years of experience you have led on key relationship management through development, management or other sources including ideally remote management. You have certifications or professional development in areas such as Change Management, Leadership, Project Management, Continuous Improvement, Business Process Efficiencies, or Customer Service Delivery.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Senior Accounting Operations Director works under the direction of the Controller and is responsible for purchasing and procurement, vendor management, expense and cash management, and general accounting functions while ensuring compliance with GAAP and internal policies and procedures. The Senior Accounting Operations Director helps coordinate the monthly and annual closes as well as the completion of the annual audit and manages the organizations travel Operations, fleet Operations, and annual report filings. The Senior Accounting Operations Director manages and develops the accounting and accounts payable staff. Responsibilities Plan, organize, and direct the accounting and purchasing functions enterprise-wide, including the monthly and annual close process. Develop, monitor and exercise supervision of the disbursement and purchasing functions; audit invoices; direct, monitor and assist in reconciliation of balance sheet accounts, including all bank and investment accounts. Control the timing of the release of non-payroll payments to maximize cash flows, track banking fees to ensure they are kept to a minimum, and maintain a short-term investment account where excess funds are kept until needed.  Oversee all banking relationships. Perform a variety of accounting functions, including reviewing and posting journal entries; recording accounts receivable and payable activity and preparing reconciliations and reporting, such as aging of payables and receivables.  Assist in the design and implementation of payable processes to maximize efficiency. Participate in, and where appropriate, lead the implementation of key financial and related business systems, i.e. ERP, CRM.  Assist with accounting system upgrades, and design of accounting system interfaces with other corporate software. Oversee travel system and fleet management program. Collaborate with Grants Finance Manager to ensure seamless integration between the grants finance and accounting operations so that work products are timely, accurate, optimized and informed by the work of each other. Evaluate the effectiveness, from a financial standpoint, of City Year efforts to support its locations across the country.  Create and monitor systems to improve outcomes as needed. Lead Accounting Operations Team by elevating staff capabilities to higher levels of professional growth and success. Provide timely, encouraging, and constructive feedback to staff, helping them to navigate their professional development path.  Prepare detailed and thoughtful semiannual reviews that provide developmental insights.  Participate in the ongoing development, implementation and maintenance of policies, procedures, and internal controls; assist in the performance of the internal audits of procedures and the ongoing assessment of internal controls; responsible for monitoring and maintaining accounting operations policies and standard operating procedure manuals and materials; and communicate related expectations clearly. Assist in preparation of annual financial statements, IRS Form 990, and MA Form PC.  Aid in coordination of the annual audits of the financial statements, employee benefit plans, federal and state compliance audits and other agreed upon procedures with external auditors. Perform any other related duties and required or assigned. Qualifications Bachelor’s Degree in accounting or finance required or equivalent experience.  CPA and/or Masters Degree in accounting or finance preferred.  Five or more years in accounting or financial management required.  Nonprofit experience helpful. Working knowledge of GAAP and FASB accounting standards, as well as IRS requirements. Highly proficient in applying technology to work processes. Strong Excel spreadsheet skills required.  Experience with large ERP (Enterprise Resource Planning) systems software platform required. Knowledge of financial best practices and ability and eagerness to design and apply such to current environment. Excellent verbal and written communication skills; demonstrated skills in diplomacy, team building, and connecting people to a common vision.  Ability to present complex information easily and accurately. Demonstrated ability to analyze qualitative and quantitative information and the skill to teach others to do the same. Demonstrated management and supervisory skills in a diverse environment.  Five or more years of supervisory experience required.  Demonstrated ability to develop staff to higher levels of professional responsibility and success. Flexible work hours required to meet unanticipated work demands and deadlines beyond routine work flow. Commitment to City Year core mission and values and an ability to model those values in relationship with colleagues and partners. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year is seeking a National Corporate Partnerships Manager, a strong and thoughtful relationship-builder leading growth of City Year’s emerging corporate funders and existing national partners to support our mission to enable students succeed. You will have the opportunity to lead on an initial portfolio of partnerships that will focus on workforce development and college & career readiness. This role will have a direct impact on our ability to support our mission to get and keep students on track to graduation across the country. Responsibilities In this role, you will ensure that we meet our strategic objective of engaging companies in the education and national service agenda by building and maintaining integrated partnerships that advance the goals of both City Year and the partnering company.  As an engaging communicator and project manager, you’ll serve as the main relationship lead for a portfolio of national corporate partnerships by proactively assessing stakeholder needs and going above and beyond to ensure partnership satisfaction.  You’ll hold regular check-ins, deliver reports and guide the strategic growth of those partnerships. You will be responsible for collaborating with various City Year departments (e.g., Communications, Marketing, Program Design, etc.), senior leadership and staff at our 29 City Year sites across the country to manage, activate partnership elements and grow our corporate partnerships – an excellent opportunity to learn about all facets of the organization and build strong working and collaborative relationships. You’ll coach our sites on key corporate partner initiatives and provide information and resources to assist their work locally. In addition, you will gather data and impact stories and collaborate with our Marketing and Communications team to support the communications strategies (e.g., social media, blogs, etc.) to showcase the impact of our partnership and demonstrate a return on investment to our partners. A life-long learner, you will be curious and eager to understand all you can about the corporate partners you work with. You’ll be a passionate advocate for the responsibility and opportunity that companies have to positively impact the communities in which they operate. And as you quickly build rapport with your portfolio of corporate partners, you’ll identify opportunities to inspire and grow those relationships into larger, multi-year commitments that invest in the success of our City Year AmeriCorps Members and the students, schools and communities that they serve. Your outcomes will include: 1) Successfully managing a portfolio of corporate partnerships for this current fiscal year, delivering on all elements of our agreements with them and reporting back to the companies about the return on their partnership investment. Communicate with partners regularly via calls, emails and in-person visits keeping them up to date on partnership activities Lead on the internal strategies, communication and coordination of activity across departments including Communications, Impact, leadership, etc. to ensure alignment and effective execution of partnership initiatives 2) Generating renewed and increased commitments from current and potential corporate partners for the following fiscal year. Working with a team of colleagues that support the partner relationship, develop and deliver on a plan to cultivate each of your partners over the course of the year Continuously seek to better understand your partner companies’ business and corporate responsibility goals, strategies, programs, measurement, etc. so that you can proactively bring new ideas and opportunities for them to increase the return on their partnership with City Year. 3) Providing ongoing communication and effective coaching to engage and support site development teams in driving corporate partnership success. Communicate with City Year site staff to ensure sites can successfully activate key national partner initiatives by outlining clear objectives, facilitating best practice sharing and helping to overcome challenges Assist with increased site funding opportunities where possible with national partners (e.g. facilitating introductions to new sites, supporting asks for increased funding for currently supported sites, etc.) 4) Supporting corporate revenue strategies and tactics that enable continued growth of corporate partner investment in City Year’s long-term impact Partner with experts in our programming to identify future investment opportunities in College & Career Readiness pilots and related efforts Develop a template for pilot sites to use in soliciting additional local sponsorship support for their college and career readiness activities Continue to cultivate partnerships that support City Year’s policy initiatives like the Voices for National Service Business Council and Friends of National Service Awards What You Bring Competency and desire to learn and grow in diversity, equity, inclusivity, and belonging work Strong relationship building skills; it is easy for you to make connections with diverse groups and individuals, you invest in getting to know and understand people and you build trust quickly and authentically Strong communication skills; you can communicate in a persuasive way to a wide variety of audiences; you creatively story tell and connect to people’s passions and purpose Desire and ability to work with diverse groups of young adults in a fast-paced entrepreneurial team environment Experience in the corporate responsibility, account management, sales, philanthropy, or nonprofit sector for 2+ years preferred Experience managing a pipeline via a prospect database; Salesforce a plus Strong and efficient use of Microsoft Office Desire to learn; you may demonstrate strength in the above areas but must also be willing and eager to continue to be a life-long learner A deep sense of commitment to our organizational values Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Boston is seeking an Individual Giving Director who will lead efforts to secure financial support from individuals and families in the Boston area as well as manage the Individual Giving team. The Individual Giving Director partners with Site Leadership and the Development team to identify, cultivate, solicit and steward individual donors and family foundations. The Individual Giving Director will focus on building the overall individual donor base to raise increased resources, and ultimately, serve more students in Boston. This position reports to the Managing Director of Resource Development & Marketing and manages two Individual Giving Managers. The Individual Giving Director will work collaboratively with the Major Gifts Officer, Executive Director and the Development & Communications team to raise the profile of City Year Boston and our individual giving programs and work seamlessly with the Major Gifts Officer to cultivate, solicit and steward a robust pipeline of Red Jacket Society prospects. Responsibilities Donor Acquisition Strategy: Create and implement a strategic plan for identifying and cultivating new individual donors, with a goal of securing $8M in total individual/family foundation support at scale. Take lead on soliciting leadership gifts and multi-year investments and collaborate with corporate team to leverage individual support from corporate partners. Donor Recognition and Ongoing Engagement: Ensure proper and timely recognition of donors and ongoing stewardship. With support of Development Operations team, maintain accurate records and donor information in database. Events:  Lead the individual giving team to leverage City Year Boston events to increase individual giving, such as the specialty breakfasts, gala fundraiser, service days, and school visits.  Oversee the Gala Committee to maximize attendance and revenue of CYB’s annual gala. Senior Staff and Volunteer Partnership:  Staff lead for Seven Generations Board to engage volunteers in raising visibility and resources for CYB.  Leverage the Executive Director, other senior City Year staff locally and nationally, and the City Year Boston Board and Development Committee to deepen and solidify individual donor relationships. Community Representation:  Represent City Year at corporate and community functions to establish and deepen potential and current donor relationships. Additional Individual Donor Activities:  Manage and support Individual Giving Managers to execute fundraising events and manage portfolios; lead the Annual Fund/Appeal and implement other new and innovative strategies to raise more revenue. Donor Management/Revenue Generation: Work closely with the Development team and Site Board to build a prospect portfolio and ensure the flow of prospects into the giving pipeline, from identification through stewardship. Collaborate with Major Gifts Officer on strategies to identify, cultivate, and solicit leadership-level support and multi-year commitments from new donors. Support the efforts of volunteer committees to identify and solicit prospects, with a specific focus on the annual dinner and specialty market events. Engage 3-5 donors per week, on average, through emails, calls and visits at their homes, offices, and events in the Boston area. Document and maintain clear and timely records and call reports to track contacts, donor giving, notes, and assist in the maintenance of an accurate database. Management of the Individual Giving Team Manage and coach a team of high-functioning development professional in support of annual private revenue goal. Manage, retain, and as necessary, hire additional development professionals within the Individual Giving team. Collaborate with the Major Gifts Officer and the Managing Director of Resource Development & Marketing to create strategies to identify and secure new individual supporters, fully leverage existing relationships, and increase multi-year commitments. Support all Individual Giving efforts, including major gifts, annual giving, events, campaigns, young professional Seven Generations Board, and alumni and parent giving. Program & Volunteer Management Work with the Development staff and volunteers to develop, execute and evaluate strategies to engage individual donors through outreach, education, invitations to special events, and personal contacts. Lead the development team to leverage existing and future City Year events, such as the annual dinner, specialty-market events, and other select gatherings, to raise awareness and to secure financial resources for our work. Collaborate with the Communications & Marketing Director and Development Operations Director to create and implement donor communications and acknowledgements related to cultivation and stewardship of donors and prospects. Recommend new engagement opportunities and implement best practices for future activities and strategies. Organizational Initiatives & Site Support Work closely with fellow Development team members to understand priorities and business goals, and develop strategies to meet the organization’s needs. Serve as a powerful City Year Boston representative at local events and community functions. Serve as a member of the DevComm Leadership Team providing strategic insight into site priorities Partner with City Year Boston’s departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees. Attend overnight conferences and training activities throughout the year. Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Communication: clearly articulates information and ideas orally and in writing; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; designs and plans to work to achieve desired results; prioritizes work and multitasks effectively; delegates responsibilities and holds others accountable Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, both internal and external to City Year; demonstrates personal presence and confidence when working with partners Team Collaboration & Leadership:  values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization Resource Catalyst:  generates commitments of time, resources, and advocacy from a broad range of City Year stakeholders; leverages personal networks on behalf of City Year Additional Qualifications Minimum of five years individual fundraising experience with proven track record of securing gifts of $10K+ Strong knowledge of all aspects of fundraising, particularly individual giving, and a proven ability to deliver strong, measurable results and meet fundraising goals Proven ability to lead and motivate a diverse team of staff and volunteers to meet fundraising goals Exceptional oral and written communication skills with an ability to engage and inspire a wide range of audiences Willingness to occasionally work irregular hours, such as early mornings, evenings and weekends Ability to adapt and excel in diverse, high energy, entrepreneurial, and rapidly-changing environment Passion for education and youth development Attitude essentials: growth mindset, passion for City Year’s mission, detail-oriented, committed to teamwork, grit and resilience AmeriCorps/City Year alumni who meet the minimum direct fundraising experience are encouraged to apply To Apply Qualified applicants should apply and submit a resume with cover letter and any salary requirements (written in the cover letter).  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.