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The Learning and Coaching Specialist reports directly to the Director of Learning and Development (L&D). In collaboration with other site members, a Learning and Coaching Specialist ensures through learning content development, facilitation, and coaching that our site’s Staff and AmeriCorps Members (ACMs) are prepared to apply and grow in the knowledge, skills, and attitudes necessary to track towards City Year San José/Silicon Valley’s vision, mission, and yearly goals. For site-based staff, a Learning and Coaching Specialist leverages their instructional design skills to create formal learning programs differentiated based on time on staff, department, and/or site-wide specific needs. Specifically, for the field-based Impact Department, a Learning and Coaching Specialist provides the foundational resources and formal training to support the delivery of high-quality services that ultimately increase student achievement. The Learning and Coaching Specialist leverages their educational background and influential leadership to develop the coaching skills of full-time Impact Managers and second year AmeriCorps Team Leaders, as well as improve the implementation skills of ACMs serving across 14 elementary, middle and high schools in East San José. A Learning and Coaching Specialist continually assesses training and service quality through use of both quantitative and qualitative measures. From this data, a Learning and Coaching Specialist provides insights, identifies responsive resources and training content, and refines their own work. The Learning and Coaching Specialist’s responsibilities will be split between field-based and office-based work. Job Description Responsibilities Field Service Impact & Evaluation Perform on-site coaching to Impact Managers and Team Leaders around development of coaching skills. Work collaboratively with Analytics Department in assessing impact in ACM growth and coaching. Work collaboratively with Impact Directors to ensure progress against goals leveraging data analysis and effective coaching. Staff and AmeriCorps Member Learning and Development Continue to refine coaching model to ensure instructional excellence. Share instructional best practices with Impact staff around service excellence and impact. Execute high-quality, relevant learning content for ACMs and staff ensuring alignment to learning calendar while remaining responsive to needs and service priorities. By request, support the development of school team/department based trainings and resources. Work collaboratively across departments, City Year sites, and external facilitators to ensure high relevance and effectiveness of learning. Impact Department Development and Design Assist Director of L&D in developing/refining formal learning programs, which includes but is not limited to content and resource development, in response to data trends and observed needs. Utilize data analysis and research to improve own work and to leverage in the development, innovation and enhancement of the site’s learning strategy. Engage in assigned partnerships within City Year and external that may advance our sites service model. * Other special projects and administrative tasks, as needed. Qualifications Bachelor’s degree required with a focus in Education or related field strongly preferred. Adult training content development and delivery experience. Teaching, educational instruction, and/or instructional coaching experience. Experience at Middle School or High School a plus. Experience with English Language Learners and/or Special Education a plus. Demonstrated success in differentiating instruction and improving student achievement Holds self accountable, sets high expectations for self and others, and works with and supports others (doing and modeling) to mobilize and motivate. Skill in conveying thoughts and ideas clearly, actively listens, communicates in a solution-oriented manner, and incorporates others’ views into work. Ability to establish and build diverse, mutually beneficial, and sustainable partnerships within and without City Year, balancing delivery of results with relationship building. Strategically directs critical relationships to advance City Year’s mission, while removing obstacles for City Year AmeriCorps and staff members. Strong attention to detail and proven organizational and project management skills. Thrives in diverse, high energy, and entrepreneurial environment. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Los Angeles is seeking a dynamic Individual Giving Manager who will be responsible for leading efforts to steward current individual donors and identify and secure new donors at the $10K level and below. Reporting to the Individual Giving Director, the Individual Giving Manager will be a key member of the Development Team and will contribute to the site’s fundraising and relationship management strategies in a number of ways. The Individual Giving Director and Manager are collectively responsible for securing an annual revenue goal of $3.5M from both existing and new individual donors. The Individual Giving Manager maintains a sophisticated and nuanced understanding of current and prospective donors' and members' interests, enthusiasms, connections, and relationships with City Year Los Angeles, in order to advance successful engagement, cultivation, and stewardship strategies. The ideal candidate must take a creative approach to opportunities and have a hunger to build relationships. Exceptional organizational and written and verbal communication skills are necessary for this position, as is the ability to multitask, meet deadlines and achieve results in a team environment. Responsibilities Support the advancement of City Year’s mission by identifying potential supporters, working collaboratively across our organization to develop tailored donor engagement that matches their interests and resources, raising $500,000 from new and existing donors, $100,000 of which should come from new donors. Individual Donor Strategy (below $10K): Identify key networking/cultivation/social events to attend and in turn, develop a pipeline of prospects Maintain an active pipeline of approximately 80 prospects Strategize with Individual Giving Director to prepare unique engagement strategies tailored to prospect’s interests and resources Research prospects by scanning annual reports, gala sponsorships, etc. New Individual Donor Cultivation: Interact authentically with prospects at events to establish and deepen potential and current donor relationships Cultivate and engage new individual prospects weekly Engage donors in supporting AmeriCorps member professional development by planning and executing networking events Manage and execute end of year giving campaigns, Charitybuzz auctions, and other fundraising initiatives Existing Donor Management: Utilize events such as the Associates Board fall event and Spring Break fundraiser to solicit and engage new and existing donors Recommend new engagement opportunities and implement best practices for current and future donors Identify current donors with increased giving potential and collaborate with Individual Giving Director on strategy to increase gifts Successfully steward CYLA donor relationships, managing appropriate frequency of outreach, communication, appreciation and involvement Co-manage CYLA Associates Board with Individual Giving Director, supporting with intentional engagement and execution of all touchpoints Create opportunities that enable current champions to engage their networks and expand our community Donor Recognition and Ongoing Engagement: Maintain accurate records and donor information in Salesforce donor database within 24-48 hours, tracking cultivation and stewardship activities and progress to goals Ensure existing and new donors are added to mailing lists and campaigns Regularly monitor progress and follow up to ensure timely collection of gifts Support Major Gift Donor Engagement: Offer administrative assistance for activities that are related to the management of individuals donors and prospects, including school meet and greets and all Red Jacket Society (our major gifts program) events Gather information to prepare proposals and progress reports for individual family foundations Tracking for major donors and events; follow up for recognition and gifts for donor-facing engagements Additional Site and Team Support Support with AmeriCorps member development and trainings for donor-facing engagements such as school meet and greets and events Partner with CYLA departments and staff, stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Attend and support at multiple service day events throughout the year in partnership with the Civic Engagement team Qualifications: 2+ years relevant experience in non-profit fundraising, marketing, relationship management or related fields Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Strong attention to detail with a focus on results and process Flexibility to meet sudden and unpredictable donor needs and willingness to work outside standard established business hours Strong track record in building and maintaining productive relationships with key stakeholders Strategic thinker with the ability to manage short- and long-term plans and goals, with a record of achieving results Solid, persuasive communication skills, i.e. verbal and written Strong research skills – ability to identify and research individual donor prospects Passion for and commitment to community service, national service and/or the development of young people as leaders Knowledge of Los Angeles donor community preferred Valid driver’s license and vehicle Familiarity with Salesforce a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Strategic Thinking & Natural Curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information. Develop Relationships: Use interpersonal interactions to achieve mutually beneficial outcomes and advances City Year’s mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to City Year. Demonstrate personal presence and confidence when working with partners. Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback. Manage to Results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.    Team Player: Where necessary, be flexible to support other areas of the department such as the Corporate team and event coordination. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About College Track College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents. Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities. To learn more, please visit www.collegetrack.org Position Overview The Operations Manager plays a critical role in ensuring all site operations function efficiently and effectively. This position will build and manage the day-to-day of site operations and the administration of finance, human resources and payroll. S/he plays a critical role in the recruitment of new students into the program and in ensuring strong student attendance.   Primary Responsibilities Include: Lead and Manage Site Operations: Successfully manage the day-to-day site operations including office management, technology, facilities and vehicles. This position will manage front desk administration, oversee the inventory of supplies, project manage facility projects, serve as the central point person for managing the inventory of technology and will work with the IT consultant to address technology needs. S/he will also manage the use of College Track vehicles for transporting students home and to field trip destinations.  S/he is charged with creating and maintaining a physical environment that is welcoming and motivating to student achievement by overseeing engaging displays, visual data tracking, and spotlights on student achievement. Manage the Administration of Finance, Human Resources and Payroll: Support the Site Director with budget development by gathering, analyzing and reporting necessary data; track and process invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding and orientation; act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting: Serve as the in-house Salesforce expert and lead the tracking, reporting, and follow-up of student attendance. Maintain site dashboards and update information on an ongoing basis using student databases. Lead the student scheduling process on a quarterly basis. Support Student Recruitment: Assist the Site Director in the annual student recruitment process including delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. New/Special Projects: Additional projects as assigned by the Site Director.   Skills & Experience Required Minimum of 2-3 years of experience managing the operations for an organization, program or school Skilled at managing self; reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently. Skilled at communicating and managing vertically and horizontally. Effective at being able to work across the organization, through influence, to achieve goals Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Demonstrated ability to create efficient systems for completing work Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suites required. Experience with Salesforce or other databases, preferred Minimum 4-year college degree Spanish fluency is a plus Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Ednovate Background Ednovate launched its first school, USC Hybrid High, a personalized learning high school, in 2012. Since then, Ednovate has grown to five schools and is on a trajectory to continue to grow over the next several years. Ednovate is committed to serving in areas where students traditionally lack access to a quality college prep education by building tuition-free, safe, and high-performing public schools to serve neighborhoods that need it the most. Ednovate is currently planning for our next growth phase as we continue to fulfill our mission to make a positive multigenerational change within the communities we serve and in our profession. Position Description We are seeking an Operations Support Associate whose primary role will be to provide high-quality customer service and support for all operational matters at our schools and network office.  This will primarily entail managing and expanding the network help desk ticketing system. Additionally, this member of the Operations team will support the creation and tracking of project plans for each team quarterly goal in order to optimize resources and clearly identify a path to achieving each goal. The ideal candidate for this position is process driven, detail oriented and an excellent communicator who enjoys working with school-based leaders, staff and students.  The candidate needs to possess strong organization, attention to detail and self-management skills. This position will be a critical part of the Ednovate Support Operations Team, working closely with school leaders, school operations staff and teachers.  This position will report to the COO and will be based out of the Ednovate Support Team offices in South LA and Downtown, though some time spent in schools will be expected. The Operation Support Associate's duties include, but are not limited to: Help Desk Management Manage a help desk system for all network operations related concerns with a response rate within 48 hours or less for all tickets.   Manage/supervise the day-to-day operations of the Help Desk including setting standards and proper expectations to ensure our customers are receiving responsive and complete operational support services.  Ensure that tickets are properly assigned, documented, updated and closed daily. Collect real-time data to track trends and facilitate constant improvement in response to support where schools need it most. Train network and school staff members to standardize ticket submission and optimize their use of the help desk features. B2B / B2C, Experience "communicating" with 2nd & 3rd level support Help Desk Expansion Expand the existing help desk to be able to receive tickets in multiple operational and compliance categories, to include:  SIS, school nutrition, facilities, finance & budgeting, procurement, and attendance. Expansion to include leveraging Zen Desk features for customer support and data analytics. Collect and analyze new help desk data to drive Ops team resource planning and school support focus for next school year. Operations Project Management Support Work closely with the COO and Network Operations team to identify quarterly projects/priorities aligned to the strategic plan goals. Ensure all quarterly priorities have clear project plans that map resources and timelines to each project ensuring on-time achievement of each priority. Support network-wide events and initiatives to ensure cross team projects have clear plans, owners, mapped resources and lead times. Candidate Qualifications A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment Project management experience Basic help desk system administration experience Strong analytical skills Relentless results-orientation Ability to work collaboratively with a wide range of constituents Excellent interpersonal, verbal and written communication skills Strong organizational skills and attention to detail Knowledge of public education and charter schools preferred, but not required Belief that all Ednovate students will succeed in college and make a Positive Multigenerational Change Unwavering determination to do whatever it takes to help our students succeed Ednovate Non-Negotiables A history of high achievement and results Impressive work ethic ("good isn't good enough") Clear passion for Ednovate's Mission Obsessive attention to detail Serviced-focused mentality Application Process Interested candidates should begin the process by submitting an application through Ednovate's website at http://www.ednovate.org/careers Compensation Compensation will be commensurate with experience and qualifications. A comprehensive compensation plan will include a bonus incentive and a competitive benefits package. Statement of Non-Discrimination Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

The Impact Analytics Coordinator is responsible for supporting the data management, progress monitoring, and reporting activities that enable City Year personnel to deliver data-informed service and support to students and partner schools. The Impact Analytics Coordinator will be part of the Program and Service team, a group of dedicated and passionate professionals who believe that talented and diverse AmeriCorps members can have a dramatic impact on student success. The Impact Analytics Coordinator will report to the Impact Analytics Manager. In addition to supporting ongoing data collection, management and presentation, the Impact Analytics Coordinator will support the Impact Analytics team in building a culture of student progress monitoring among staff and corps to maximize outcomes for students with higher needs. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. Responsibilities Assist the Impact Analytics team with the collection of student-level data to ensure accurate progress monitoring and reporting to CYLA leadership, staff and corps. Support the set-up and administration of multiple enterprise assessment platforms (HMH, DESSA). Extract, transform, and load (ETL) data into City Year’s databases and reports in a timely manner. Process daily updates/changes to student-level data and respond to staff data requests and questions as needed. Support the accurate and timely reporting of data to City Year Headquarters and multiple funding organizations. Support the Impact Analytics team in the creation and maintenance of progress monitoring dashboards / data visualizations field based staff and volunteers. Assist the Impact Analytics team in designing and delivering trainings for staff and AmeriCorps members on City Year’s data systems and frameworks. Support the broader service team in providing supports to other departments as needed through independent projects Qualifications: Required Ability to interpret and display data to engage audiences. Strong desire and ability to learn new hard and soft skills. Proficiency using Microsoft Office software (Word, Excel, Outlook and PowerPoint). Demonstrated ability to translate project goals into an action plan and to organize resources to meet timelines/deadlines. Demonstrated ability to build professional relationships with diverse peers and external partners. Excellent oral and written communication, organization, and customer service skills. Exceptional critical thinking and problem-solving skills, and experience supporting multi-faceted projects. Adhere to laws and regulations governing student data privacy (FERPA). Preferred but not required One year of data analysis experience (academic or professional preferred). Advanced Proficiency using Microsoft Excel. Experience in coding and business analytics a plus. Experience with Power BI, Tableau, Sisense, or other data visualization tools City Year and AmeriCorps alumni are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

What You’ll Do The associate director will serve on The Broad Academy team, reporting directly to the senior director. The associate director will blend strategic thinking with data analytics in order to develop and support a growing network of education leaders for The Broad Academy. The two-year program accelerates the impact of leaders in advancing educational excellence and equity on behalf of the students, families and communities they serve. As a systems builder, the associate director will manage personalized learning paths, data collection & analysis and iterative design in order to drive continuous improvement of programming. With a commitment to scaling what is working and fixing what isn’t, you will amplify the experience of a diverse cohort of fellows that will participate in five in-person sessions in various locations across the country. Through these sessions, cohort members will learn from and be inspired by experts, veteran educators and each other’s knowledge and experiences about what is possible for students in our nation’s urban public schools. This position is an individual contributor role based in Los Angeles, California. Travel required for the position is approximately 20 percent.   What You’ll Own You will own the following: Personalized Learning Content and Execution    Curate a library of on-demand learning modules and ensure that content is relevant, balanced and accessible.   Streamline structures and processes designed to create a variety of peer-to-peer learning opportunities between Fellows and with other leaders in the space. Manage Fellow 360s, including execution and analysis of insights. Oversee and execute all on-boarding activities for new cohorts to ensure participants are set up for success from day one. Own personalized learning at TBA, incl. assessment of the current approach, development and execution of modules and creation and implementation of recommendations for ongoing codification and improvement. Data Collection and Impact Evaluation Create and own a cycle of evaluation activities to capture and reflect program impact, including session, cohort and project analysis. Source and implement a data repository that is structured to serve as a robust, user-friendly resource for the team. Support the quality iteration of program planning through continuous feedback loops.   Content Development and Special Projects Develop and maintain a dashboard to track team goals and support the senior director in crafting relevant professional learning experiences. Create engaging, content-rich experiences for “Plus Ones”, colleagues of Fellows who join session throughout the Fellowship. Lead ongoing research efforts to identify potential shifts or improvements critical to continually increasing program impact. The Skillset You’ll Need Successful candidates will have the following skills and characteristics: Effective Planning and Execution A proven track record of designing and maintaining systems to manage complex projects Experience with program evaluation and data analysis design Experience in instructional design and adult learning The ability to work in a fast-paced, entrepreneurial, deadline-driven environment often managing multiple tasks and projects simultaneously Relationship Management and Communication Commitment to seeking feedback and modeling a learning lens through actions and interactions across the team, center and with the K-12 public education space Commitment to diversity, equity and inclusion with an ability to build trust and respect across lines of difference Strategic and Analytical Thinking   Strong quantitative and qualitative analytical skills used to connect the big picture and drive strategic thinking Strong systems-orientation with an ability to build, maintain and leverage systems for tracking inputs, outputs and impact across multiple program components Personal Learning and Development Consistently take on learning opportunities that accelerate and support personal development Demonstrate a growth mindset and constantly seeks challenges Highly efficient and independent while maintaining an ability to work collaboratively within and across teams What You’ll Need The following experiences, skills and characteristics are required: A passion and demonstrated commitment to transforming K-12 public education Six to eight years of professional work experience Fluency with leveraging Excel, Salesforce or other platforms to inform data-driven decision making Exceptional written and verbal communication skills with senior audience Bachelor’s degree required, graduate degree preferred What We Offer Full-time permanent team members receive: Competitive salary, vacation and 401(k) retirement savings plan with a generous employer match Employer contributions to medical, dental, vision and life insurance plans Pre-tax commuter benefits Flexible spending accounts for medical and family care expenses Free access to an on-site gym and a steady supply of nutritious snacks in our shared kitchen The Broad Center does not discriminate on the basis of race, color, religion, ethnic or national origin (including associational and perception-based discrimination based on national origin), age, disability, gender, sexual orientation or other characteristic covered by law with regard to employment opportunities. The Broad Center is committed to providing equal access and opportunities to candidates with legally recognizable disabilities. We will make our best effort to provide reasonable accommodations at every stage of the application process. Disclosing a disability or requesting a need for accommodations is a separate and distinct process from selection and will have no bearing on a candidate’s application status. If you need to request an accommodation or have any questions regarding our disability accommodations policy, please send an email to [email protected] . For more Information As a member of The Broad Center team, you’ll work alongside sharp, driven colleagues who have a sense of humor matched with generosity of spirit. Alma Advisory Group is supporting the search for this position. Please contact Lesley Brown Rawlings at [email protected] for any questions.

About College Track College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility.   Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy. Our Values   At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged.   COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best.   Position Overview The Organizational Performance Team’s mission is to ‘make the organization better through the use of information’.  We support the organization by driving it to continuously improve. Through the use of information, data systems, and internal consulting, we provide resources and guidance to critical organization decisions and functions. Our main internal clients are program leadership (CEO, VP Programs, Executive Directors, and Site Directors), the Development team and the Board of Directors. To serve these clients well, our team must maintain an intimate understanding of the current program; contribute to defining the program’s proposed improvements as well as those of National departments; support site staff in developing the necessary information skills; and provide the right tools to focus on improvement. The Organizational Performance team reports to the VP of Organizational Performance.   The Performance Manager reports to the Director of Organizational Performance and supports the team in implementing College Track’s performance management protocols in service to internal constituents—primarily the sites, the Program team and the different departments (HR, Finance, etc.) within the organization. This role is a key driver in the organization’s continuous improvement process. The Manager is responsible for supporting the organization in managing data and data systems , identifying and analyzing programmatic and departmental trends and outcomes, generating reports to articulate and communicate these findings, and moving the organization to action. The Performance Manager also plays a key role in ensuring data integrity and accuracy across the national network. Responsibilities include, but are not limited to: Implement vision for continuous improvement:   Able to problem-solve effectively with all levels and functions within the organization Supports the development and maintenance of continuous improvement processes across all program areas and departments (developing theory of change, measures, and process for monitoring and improvement) Responsible for the regular running of data quality reports and internal performance management dashboards Supports department in addressing ad hoc requests from sites, Development team, and the National Leadership Team for grant reporting, board reporting and other external reports Supports department to quantify and communicate College Track’s current and future impact Maintains high level of customer service and support for all College Track employees Collaborates effectively across all roles in the organization and has the ability to translate nitty-gritty detail to organizational and program strategy Support the development and management of org-wide research agenda   Maintain information infrastructure:   Supports the department to implement and monitor College Track’s data and performance management processes across the national network Supports database integrity tasks, auditing and cleaning up duplicate records, transferring over archived data, etc. Supports the department by providing data analysis and raising concerns as they relate to data quality and compliance Develops dashboards and data tools within Excel and business intelligence software Manages a subset of processes, by coordinating and importing records, documenting processes, monitoring data entry and trends, and analyzing inefficiencies Supports department in training new and existing staff   Requisite Skills First and foremost, the Performance Manager must embrace the College Track vision of transforming low-income communities into places where college readiness and college graduation are the norms. Additionally, candidates should possess the following qualifications:   Bachelor’s degree Experience in K-12 and/or higher education, and demonstrated understanding of what can and should be measured in education reform initiatives Experience with handling data to facilitate decision making, ensuring accuracy of the data, presenting the data to highlight findings, and moving people to action Experience managing complex projects with many constituents to results Experience with data systems (databases and business intelligence tools) Advanced Excel skills; programming skills (Python, SQL, and/or R preferred) Proactive, resourceful and persistent; seeks solutions and takes initiative and focuses on delivering outcomes despite obstacles Strong communication skills, including presenting at high levels (executive team), visually displaying information to move others to action, and supporting individuals with a high degree of service Demonstrated supportive, collaborative and problem-solving attitude, continuously looks for ways to reduce the data entry burden on site staff Excellent time management skills Fun and humble with a stroke of weird   Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   To Apply Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.   College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Objective The Operations Manager will oversee the day-to-day operations of the school, ensuring that the school operates in optimal learning conditions and delivers on its promise of customer service to all stakeholders. About Brio College Prep Brio College Prep is the fourth innovative high school of the Ednovate Network. Our mission is to empower our students to use their college degrees and careers to make a positive multigenerational change. Located in Downtown Los Angeles, we provide students and families a safe and nurturing school culture that has high expectations and that delivers a rigorous and personalized college prep experience. Our innovative classroom approach allows students to learn at their own pace through a curriculum that uses online lessons, digital platforms, small-group learning, coaching and one-on-one instruction. Along with personalizing the learning experience, we care about instilling a deep sense of purpose in our students and developing valuable relationships in our school community. Redesigning the high school experience requires that staff members reflect constantly on the impact of their actions and collaborate to continuously improve their practice. Description The Operations Manager (OM) will provide overall direction and execution of all day-to-day functions at the school and will ensure seamless, efficient and high quality school operations. This includes managing logistics for special events; facility needs; budgets; administrative databases; and health, safety, and nutrition compliance.  The OM will manage the front office staff and will ensure that the school's visitors and families experience a high-quality customer experience in every interaction. The OM will also supervise the nutrition staff and maintenance staff and work closely with teachers, admin, and families. Qualifications The ideal candidate: Is passionate about increasing the college attainment rate in educationally underserved populations and working with families of diverse backgrounds Has an unwavering belief in academic success for all students and commitment to our mission, discipline model, and vision Enjoys a fast-paced, entrepreneurial environment and is eager to build new systems or adapt existing ones Collaborates well with other adults and engages in healthy collegial conflict Finds joy in their work and thrives with autonomy, flexibility and accountability Is comfortable with a high degree of transparency and accountability for results Has excellent interpersonal skills, including strong cross-cultural communication skills with adolescents and families Is extremely organized, detail-oriented, strategic, and deadline-driven Has experience in management, supervision, and/or customer service (Preferred) Multilingual (English/Spanish) Logistics This is a full-time position that will ideally begin in June 2019. Wages & Benefits The salary for this job is competitive and commensurates with experience; a competitive benefits package is included. To Apply To submit an application, please visit our website at http://ednovate.org/open-positions . Ednovate is strongly committed to hiring a diverse and multicultural staff, and we encourage applications from traditionally underrepresented backgrounds. Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, national origin, ethnic origin, or any other reason prohibited by state or federal law.

About the Regional Operations Team We make KIPP happen.  The Regional Operations team drives operational excellence and efficiency by providing best-in-class service, systems, standards, and supports school operations teams, school leaders, and the Regional Support Office. We enable success across our region by setting standards for excellence in regional and school operations, delivering timely and efficient services to our schools and the RSO and building the capacity of school operations leaders to become experts in their field. Position Overview We are seeking a Regional Data and Operations Manager to join our Regional Operations team. In this high impact position, the Manager will be responsible for the administration of PowerSchool (SIS), act as the primary point of contact for questions related to our SIS, drive continuous process improvements and data compliance and implement scalable support systems and resources for our school and regional staff. We are seeking a strong systems thinker and skilled communicator who will champion work across our department to create clear operational practices for annual student information system setup and administration. The ideal candidate is a highly analytical strategic thinker and a resourceful problem-solver. The Manager will work in our Regional Support Office in Oakland and report to the Associate Director of Regional Operations. Essential Functions With support from the Operations, Academics, Data and Tech teams, this person will be responsible for the following: Design and lead annual setup processes in the PowerSchool student information systems (SIS) Lead annual setup of the student information system and implement specific user permissions and security Create and implement annual audit practices for PowerSchool (SIS) to ensure proper setup of critical systems, including attendance, calendaring, and enrollment Manage integrated systems syncing and data collection between regionally supported databases, such as SchoolMint, SchoolMessenger and In-Class Attendance Collaborate with the Human Resource and Tech teams on annual new teacher import and account setup Serve as the regional lead for elementary and middle school PowerSchool (SIS) scheduling process Develop and implement training and support model for SIS Design, implement and support a tiered system of supports for identifying and resolving school and regional issues in PowerSchool (SIS) Lead new Operation Manager training and ongoing capacity building in school operations staff Create and maintain PowerSchool (SIS) and other integrated system training materials and resources Lead SIS implementations, modifications and regular maintenance Manage upgrades in PowerSchool (SIS) with minimal impact to users and limited downtime Develop, implement and manage systems to identify student data errors in PowerSchool, including those related to attendance, discipline, and scheduling Project manage processes for data error correction through school-based teams Lead strategy and planning to transition PowerSchool academic support (gradebook, transcripts, etc.) to the Regional Operations team in FY21, in close collaboration with the Manager of Regional Ops and HS Academics and the Data team Collaborate with school and regional teams to implement strong data collection systems at our schools Fulfill data compliance requests, conduct basic data analysis and prepare compliance reports Manage timely and accurate data submissions for internal and external stakeholders Create ad hoc PowerSchool reports for school and/or regional use Support regional ops team members during annual state reporting submission windows (CALPADS) Lead the verification and submission of the tri-annual attendance reporting to district authorizers and the state Participate as an active member of the Regional Operations Team and Family Actively contribute to Regional Operations team meetings, Regional Office team meetings and monthly Operations Communities of Practice meetings. Qualifications and Requirements Strong integrity and commitment to KIPP’s mission and values, especially with regards to diversity, equity, inclusion, and social justice Self-starter, comfortable in a fast-paced, entrepreneurial environment Ability to prioritize among competing goals and identify and initiate process improvements Highly resourceful, with proven ability to learn new data platforms/systems quickly and independently Strategic thinker, with the ability to create and execute on their vision Proven track record of cross-functional teamwork and collaboration; willing to engage in hard conversations Demonstrated experience in an information system or other related database preferred  Intermediate expertise with Microsoft Excel, including pivot tables and vlookup, required Previous experience working within a school setting preferred Bachelor’s Degree and 3+ years of work experience  or  5+ years’ work experience strongly preferred Compensation We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country. About the Data & Evaluation Team   We want every layer of our organization -- from our Executive Team to our teachers -- to feel empowered by data, and ready to learn and grow from it so that we can best support our students, families, and staff.  To do this, we aim to make actionable insight readily available, drive regional evaluation to identify and share best practices, improve processes and role sustainability, and to inspire introspection among our teammates. Position Overview We are looking for a Data Analyst to join our relentlessly curious, entrepreneurial regional Data and Evaluation team. They will focus on a portfolio of work that supports college matriculation, persistence, and alignment with KIPP Foundation reporting metrics. We are looking for a data evangelist, who not only enjoys diving deep into data sets and uncovering key insights but also is excited by building data literacy and championing a data-driven culture. The ideal candidate will be an analytical, resourceful problem-solver and a skilled communicator. This is a highly collaborative position, as the Data Analyst will work cross-functionally with several teams at our Regional Support Office in Oakland (BART-accessible), and will report to the Data Manager. Essential Functions With support from the KIPP Through College (KTC) and Data and Evaluation team, the Data Analyst will be responsible for: Alumni Data Management, Stewardship, & Support Support administration of our region’s Alumni Database (Salesforce), with a focus on advisor support and data quality and accuracy Support and train KIPP Through College advisors and managers in maintaining current and accurate student data Lead the development, maintenance, and adoption of all KTC Data Analysis Tools Work with regional teams to align data definitions, methodologies, and data sources for all topics pertaining to high school enrollment, graduation, college matriculation, and persistence Develop and maintain clear documentation to ensure consistency of data definitions and procedures around data collection and reporting Data Visualization, Reporting & Evaluation Serve as the KIPP Through College Data Champion for all evaluation and reporting needs Develop a deep expertise in designing, building and maintaining our tool portfolio using Tableau and custom SQL reporting within our data warehouse Serve as KTC’s data liaison to the KIPP Foundation, ensuring that the region is on track to meet and exceed data reporting goals Develop and share analysis on KIPP Through College programming and goals, supporting KIPP Through College leadership with progress monitoring Analyze, prepare and report annual attainment results for the department and regional leadership Use Tableau, Google Apps, Microsoft SQL Server, and other tools  to customize, create and maintain powerful, sustainable and user-friendly dashboards and tools to support data-driven decision-making Complete ad hoc data analysis requests in a timely and efficient manner Build Capacity and Drive Data Literacy: Develop training resources for KTC advisors and leaders on how to effectively use d ata dashboards Help KTC team troubleshoot data reporting issues in Salesforce and Naviance in a way that builds their internal capacity, developing training resources for the most common issues Partner with KTC team on data-related projects and initiatives including meeting weekly with KTC leadership to understand project priorities and support needs. Requirements Experience & skills: Experience analyzing large datasets  with high accuracy and attention to detail; experience with educational data a plus Highly resourceful, with demonstrated ability to learn new data platforms/systems quickly and independently Strategic thinker, with the ability to think critically about issues and solutions Goal-oriented, with strong initiative and creative problem-solving skills Flexible, with strong ability to multitask and prioritize Proven track record of teamwork and proactive collaboration with others Outstanding written and oral communication skills Bachelor’s Degree with a minimum of three years’ work experience Technical skills: Intermediate expertise  with Microsoft Excel Experience with SQL for database management and reporting (preferred) Experience with data visualization tools (Tableau preferred) Culture & fit: A deep belief that all students can achieve at the highest levels, a passion for social justice and equity for all, and a demonstrated commitment to improving K‐12 public education Commitment to working with educationally underserved student and families from historically marginalized communities Positivity, optimism and a solutions-oriented mindset Unquestioned integrity and commitment to KIPP Bay Area Public School's mission and values Highly motivated to deeply understand and tackle complicated issues and datasets Self-starter, comfortable in a fast-paced, entrepreneurial environment Practice healthy communication and embrace productive conflict to form trusting relationships, to collaborate, offer feedback and guidance, and to motivate and inspire others. Sense of humor Compensation KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country. Position Overview The School Operations Leader is instrumental in building and sustaining a thriving, college-preparatory school from the ground up. At KIPP Bay Area Public Schools, School Operations Leaders are the strategic business and operational directors of our schools. We actively develop the broad skill set required of School Operations Leaders and prepare them for organizational leadership within and beyond our network. KIPP is seeking an experienced people and project manager to ensure the consistent execution and coordination of KIPP’s strategic priorities, manage day-to-day school operations, support and scale growth, drive efficiencies and systematization, and partner with instructional leaders to ensure procedures at our school maximize time students spend learning. The School Operations Leader is a senior, school-based leadership role that oversees all finance and operations functions necessary to run a high-performing school. The School Operations Leader is responsible for driving the school’s growth, including logistics and procurement, recruitment, enrollment, and year-over-year student retention strategy, driving all internal and external school communications, meaningfully engaging KIPP’s parent community, and managing the school’s operational budget. The SOL is also responsible for setting and maintaining a vision for operational excellence, contributing to the design of the operation’s organization structure and for future operational needs including driving strategy, priorities, and projects that will best achieve KIPP’s goals and objectives year over year. KIPP’s School Operations Leaders are passionate about working with kids, parents, and staff. They know the importance of excellent education and believe all students deserve the opportunity to attend an excellent school. They are effective operations directors, detail-oriented project managers, and visionary entrepreneurs. They care about developing a school culture through effective systems and supporting community efforts. They embody KIPP’s values of grit, love, curiosity, zest, and gratitude. This role will report to the School Leader and is also accountable to the Operations team at the Regional Support Office (RSO), which supports all KIPP schools in the Bay Area. This position is based in the San Fransisco community of Bayview and is open June 1st. Key Responsibilities: Model and support implementation of the school’s vision and goals Contribute to school-wide planning and prioritize time to accomplish goals Develop emerging leaders on the operations team with the School Leader’s guidance Model strong staff and student culture Develop and manage school-wide policies, systems, and procedures Collaborate with School Leader on hiring diverse, highly-effective teachers and school staff Serve as the primary liaison between the school and the Regional Support Office (including ensuring fiscal and human resources are in compliance, managing student information and assessment systems, and leading structured recruitment and enrollment practices) Roles and Responsibilities Provide school operations leadership and supervise and support school operations team Manage Operations Associates (OA) in areas of  student attendance and enrollment Ensure OA successfully manages the school’s main office and serves as the face of the school by answering questions from parents, students, and visitors Support OAs with the maintenance of student records (both paper and electronic) Provide front office staff with guidance on implementing and managing communication systems with families (e.g. newsletters, mailings, flyers) Design thoughtful and differentiated professional development opportunities  for the Operations Team to enable the ongoing growth and development of Operations Associates and Operations Coordinator As a key member of the school’s leadership team, the SOL partners with the school leader to build a safe, joyful learning environment Manage day-to-day school operations Lead overall move-in and preparation of school facility Support student attendance goals and reduce truancy and chronic absenteeism by ensuring staff and families follow attendance procedures, managing attendance accounting and reporting, and supporting the school’s process for addressing truancy Help plan and host on-campus and off-campus school events, including weekend community days, parent learning opportunities, student field trips, and more Support implementation of regional policies and procedures related to operations, safety and risk management, technology, facilities, development, data management, and marketing Oversee all aspects of facilities maintenance, janitorial services, food service operations, procurement and inventory of school supplies Drive all strategic communications Support School Leader in writing and disseminating all strategic communication to school staff members (including weekly newsletters, debriefs, and internal instant messaging tools) Write, review and/or edit bilingual parent-facing communication, including but not limited to weekly newsletters, announcements, emergency text messages, and social media updates Define all parent-facing deadlines, and drive strategic efforts to ensure 100% of families complete necessary action items (i.e. completing applications, turning in order forms, etc.) Lead student recruitment and enrollment process Partner with School Leader and regional finance team to thoughtfully design enrollment targets and corresponding school staffing plans Manage student recruitment and enrollment process from start to finish, including marketing, canvassing, and community engagement; collecting applications and interest forms; sending acceptance letters; ensuring ongoing communication with families; managing the waitlist; and developing and implementing summer retention activities to ensure all enrolled students attend on the first day of school. Schedule and organize orientation sessions and engagement opportunities for new families Manage multi-million dollar school operating budget Partner with School Leader to define budgetary priorities each school year Manage all schoolwide purchasing in alignment with budgetary priorities Create systems for delegating budgetary management to grade level and department leads Partner with the regional finance team to forecast year over year spending needs and corresponding schoolwide enrollment and staffing targets Lead talent recruitment, hiring, promotion, and human resource processes Partner with school leader to design a recruitment strategy rooted in equitable hiring practices Lead the recruitment, interviews, candidate assessment, and onboarding of all new school staff Design and implement systems for equitable staff promotion Support the School Leader in driving organizational clarity through year over year role definition to ensure that the staffing model best supports the needs of the school Ensure compliant human resource practices, including workers compensation claim reporting, uniform complaints, Title IX and other required systems that support the wellbeing of the school staff Skills and Qualifications Unquestioned integrity and commitment to KIPP Bay Area Public Schools’ mission and values 2-3 years of project management experience with clear stakeholder engagement 1-2 years of people management experience preferred Spanish proficiency preferred Proficiency in Microsoft Excel, PowerPoint, Word, and Google Suite required Ability to self-direct, prioritize and multi-task among competing goals Experience and comfort working in a fast-paced, entrepreneurial environment Demonstrated ability to work well with others and build relationships across teams Excellent written and verbal communication skills with keen attention to detail Bachelor’s Degree and 3+ years of work experience OR 5+ years’ work experience strongly preferred Salary & Benefits We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.