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Director of Growth Marketing - Prepared Parents Do you love to capture hearts and minds? Are you skilled at creating and energizing a national community? We are looking for an amazing, self-starting, data-driven full stack marketer who is excited to join our new start-up,  Prepared Parents as the first hire. The Director of Growth Marketing will own the marketing funnel and execution of activities for our growing national Parent community and report directly to the Executive Director. You will be in charge of attracting site traffic, converting that traffic into new leads, nurturing those leads to close into community members and building loyalty and advocacy amongst our community members. You will also build and own the content calendar, working in collaboration with designers and the Executive Director. You'll be expected to develop and track email campaigns to ultimately increase our email marketing success. You will also own and drive our online community through engagement strategies. You will own the operations and design of the various Marketing processes and systems. You will be a part of the founding team and as a result, wear many hats and roll up your sleeves to help define and build the culture and strategy for Prepared Parents at large. Requirements: Must-haves: BA/BS degree or equivalent work experience. At least 5 - 7 years of previous online marketing experience in a fast paced environment Excellent writer Experience crafting a marketing strategy with an ability to move between visionary strategic thinking to tactical, detailed execution. Experience in B2C lead generation Proficiency in marketing automation in order to generate traffic, convert visitors into leads, and then nurture them (using dynamic workflows) into converted customers Experience managing and building content Comfort with search optimization techniques (SEO), and willingness to learn more Experience in growing an online community Self-starter who can live in a world of ambiguity in a start-up environment Loves to roll up sleeves to get work done Meets health clearance Pass the reference, background/criminal checks, per education code Preferable skill sets: Prior experience in social media, with a command of each network and their best practices Brand building Public Relations Bonus: HTML/CSS, Adobe Creative Suite, Active Campaign Here is what you will accomplish in the first month: Refine the Marketing Funnel and establish respective tracking systems Build the Content Calendar Design and Implement Email Campaigns Moderate the social media online community  Support the team with the Prepared book launch Work with the founding team to establish structures and systems on internal communications and collaboration In Three Months, you will: Regularly grow the Prepared Parents community, including generating new leads and converting site traffic Optimize our marketing automation and lead nurturing processes through email, content, and social channels. Refine and implement activities to continually engage Our Prepared Parent Community Design and implement a series of loyalty and advocacy strategies to captivate and engage our community Build And Manage the Content Calendar for All of 2019-2020 Lead the Online Community Learn and refine the marketing systems and tools Work with the founding team to establish structures and systems on internal communications and collaboration And of course, this is a start-up, so both be prepared to drive the above initiatives as well as be flexible as the needs evolve   About Prepared Parents Prepared Parents is a complementary program  anchored off of Prepared: What Kids Need For a Fulfilled Life , by Diane Tavenner, CEO and Co-Founder of Summit Public Schools An exciting new initiative to equip parents with research-based tools and resources to guide their kids towards a fulfilled life, Prepared Parents helps parents cut through the noise to make parenting, learning and school easier.  We support parents in what they do each and every day for their kids — in alignment with their Prepared values. For more information, go to www.PreparedForSuccess.org . About Summit Public Schools: Prepared Parents is a program within Marshall Street Initiatives, an arm of Summit Public Schools.  Summit is a network of public schools that prepares all students to be the best versions of themselves, to be successful through college and in the fullest ways possible—so they can each live a fulfilled life. This includes a life filled with financial security, purposeful work, strong relationships, meaningful community, and personal health. Today, Summit operates 15 public middle and high schools whose students reflect their diverse communities in California and Washington. Summit schools are consistently ranked among the best in the nation. All Summit students graduate prepared for a four-year college and our graduates complete college at twice the national average. Compensation and Benefits: Summit offers competitive salaries and benefit options for full-time employees, including covering 75% of the health, dental and vision plan costs. We fully cover life and disability insurance. We have a “take what you need” PTO policy, 11 paid holidays and 3 week-long organizational closures during the year. We strive to recruit a diverse team. Summit Public Schools is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, national origin, religion, gender, gender identity and/or expression, sexual orientation, disability, age, marital status, military status, pregnancy, parenthood, citizenship status, creed, or any other characteristic protected by federal, state or local law. Summit will provide reasonable accommodations for qualified individuals with disabilities. People from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus.

Job Goal: Plan, implement, and evaluate the activities of the Publishing and Digital Learning Solutions department in support of the ESC’s mission and strategies Qualifications: Education Master’s degree Certification Texas teaching certificate or related appropriate certificate/licensure Experience 1. Three years’ experience of campus administration, district central office, and/or experience at Region 4 2. Five years teaching experience 3. Experience developing and presenting professional development Special Knowledge and Skills 1. Knowledge of best practices in technology integration, copy editing, digital instructional design including synchronous and asynchronous learning environments, and both print and digital publishing modalities and management 2. Skill in short and long-term planning, project management, tracking progress, analytical thinking, conceptual thinking, and adult learning design, including the strategic delivery and measurement of training impact 3. Demonstrated ability to build and maintain morale, set challenging goals and reach a high standard of performance despite barriers, demonstrate initiative and persistence, set clear expectations and hold others accountable for performance; act with a purpose that impacts and positively influences the perceptions, thinking, and actions of others; develop others through coaching, modeling, and providing feedback on performance 4. Ability to establish and maintain professional relationships with both internal and external local, state and national partners that promote the building of professional learning networks and systems that support educators in re-engineering practices for digital learning and successful edtech integration Preferred Qualifications: 1. Doctoral degree 2. Mid-management or Supervisory Certificate Major Responsibilities: 1. Supervise and lead all activities of the Publishing and Digital Learning Solutions department. 2. Provide visionary leadership to promote innovation and provide inspiration, support and direction to multi-functional department teams. 3. Ensure the functionality of the organizational product/project pipeline workflow to allow for efficiency of allocated time and resources so that products are developed on time and within projected specs. 4. Collaborate with other directors to communicate product/project status and collect feedback utilizing metrics from project management software; solicit stakeholder feedback regarding current/perceived barriers and engage in problem solving to identify and implement solutions. 5. Evaluate the quality and effectiveness of programs supervised and make recommendations for program revisions as indicated by analysis of collected data. 6. Direct the design and delivery of products and professional development related to the department, including the scheduling of professional development/coaching, and the production of projects, products and services. 7. Coordinate the effective communication of the Publishing and Digital Learning Solutions department activities with both internal and external customers 8. Facilitate collaborative efforts with other departments within the Center. 9. Lead programs and initiatives with the Texas Education Agency as appropriate to ensure compliance with statewide initiatives. 10. Maintain documentation of department activities to meet all internal programmatic and fiscal requirements and all requirements imposed by the Texas Education Agency. 11. Recommend budgets to the Deputy Executive Director of Instructional Services. 12. Provide technical assistance and services as specified by any applicable federal grant that funds this position. Supervision/Personnel Management Supervise all Publishing and Digital Learning Solutions personnel, including completing evaluations and conducting staff training. Physical Demands/Environmental Factors/ Mental Demands: Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 20 pounds); may work prolonged and irregular hours; occasional statewide travel; work with frequent interruptions; maintain emotional control under pressure.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country. Position Overview The Founding School Operations Leader will join KIPP Bay Area Public Schools during an exciting phase of growth as we launch our newest school. The Founding School Operations Leader is instrumental in building and sustaining a thriving, college-preparatory school from the ground up. At KIPP Bay Area Public Schools, School Operations Leaders are the strategic business and operational directors of our schools. We actively develop the broad skill set required of School Operations Leaders and prepare them for organizational leadership within and beyond our network. KIPP is seeking an experienced people and project manager to ensure the consistent execution and coordination of KIPP’s strategic priorities, manage day-to-day school operations, support and scale growth, drive efficiencies and systematization, and partner with instructional leaders to ensure procedures at our school maximize time students spend learning. The School Operations Leader is a senior, school-based leadership role that oversees all finance and operations functions necessary to run a high-performing school. The School Operations Leader is responsible for driving the school’s launch, including logistics and procurement, recruitment, enrollment, and year-over-year student retention strategy, driving all internal and external school communications, meaningfully engaging KIPP’s parent community, and managing the school’s operational budget. The SOL is also responsible for setting and maintaining a vision for operational excellence, contributing to the design of the operation’s organization structure and for future operational needs including driving strategy, priorities, and projects that will best achieve KIPP’s goals and objectives year over year. KIPP’s School Operations Leaders are passionate about working with kids, parents, and staff. They know the importance of excellent education and believe all students deserve the opportunity to attend an excellent school. They are effective operations directors, detail-oriented project managers, and visionary entrepreneurs. They care about developing a school culture through effective systems and supporting community efforts. They embody KIPP’s values of grit, love, curiosity, zest, and gratitude. This role will report to the School Leader and is also accountable to the Operations team at the Regional Support Office (RSO), which supports all KIPP schools in the Bay Area. This position is based on the Peninsula and is open October 1st. Key Responsibilities: Model and support implementation of the school’s vision and goals Contribute to school-wide planning and prioritize time to accomplish goals Develop emerging leaders on the operations team with the School Leader’s guidance Model strong staff and student culture. Develop and manage school-wide policies, systems, and procedures Collaborate with School Leader on hiring diverse, highly-effective teachers and school staff Serve as the primary liaison between the school and the Regional Support Office (including ensuring fiscal and human resources are in compliance, managing student information and assessment systems, and leading structured recruitment and enrollment practices) Roles and Responsibilities Provide school operations leadership and supervise and support school operations team Manage Operations Associates (OA) in areas of  student attendance and enrollment Ensure OA successfully manages the school’s main office and serves as the face of the school by answering questions from parents, students, and visitors Support OAs with the maintenance of student records (both paper and electronic) Provide front office staff with guidance on implementing and managing communication systems with families (e.g. newsletters, mailings, flyers) Design thoughtful and differentiated professional development opportunities  for the Operations Team to enable the ongoing growth and development of Operations Associates and Operations Coordinator As a key member of the school’s leadership team, the SOL partners with the school leader to build a safe, joyful learning environment Manage day-to-day school operations Lead overall move-in and preparation of school facility Support student attendance goals and reduce truancy and chronic absenteeism by ensuring staff and families follow attendance procedures, managing attendance accounting, and reporting, and supporting the school’s process for addressing truancy Help plan and host on-campus and off-campus school events, including weekend community days, parent learning opportunities, student field trips, and more Support implementation of regional policies and procedures related to operations, safety and risk management, technology, facilities, development, data management, and marketing Oversee all aspects of facilities maintenance, janitorial services, food service operations, procurement and inventory of school supplies Drive all strategic communications Support School Leader in writing and disseminating all strategic communication to school staff members (including weekly newsletters, debriefs, and internal instant messaging tools) Write, review and/or edit bilingual parent-facing communication, including but not limited to weekly newsletters, announcements, emergency text messages, and social media updates Define all parent-facing deadlines, and drive strategic efforts to ensure 100% of families complete necessary action items (i.e. completing applications, turning in order forms, etc.) Lead student recruitment and enrollment process Partner with School Leader and regional finance team to thoughtfully design enrollment targets and corresponding school staffing plans Manage student recruitment and enrollment process from start to finish, including marketing, canvassing, and community engagement; collecting applications and interest forms; sending acceptance letters; ensuring ongoing communication with families; managing the waitlist; and developing and implementing summer retention activities to ensure all enrolled students attend on the first day of school. Schedule and organize orientation sessions and engagement opportunities for new families Manage multi-million dollar school operating budget Partner with School Leader to define budgetary priorities each school year Manage all schoolwide purchasing in alignment with budgetary priorities Create systems for delegating budgetary management to grade level and department leads Partner with the regional finance team to forecast year over year spending needs and corresponding schoolwide enrollment and staffing targets Lead talent recruitment, hiring, promotion, and human resource processes Partner with school leader to design a recruitment strategy rooted in equitable hiring practices Lead the recruitment, interviews, candidate assessment, and onboarding of all new school staff Design and implement systems for equitable staff promotion Support the School Leader in driving organizational clarity through year over year role definition to ensure that the staffing model best supports the needs of the school Ensure compliant human resource practices, including workers compensation claim reporting, uniform complaints, Title IX and other required systems that support the wellbeing of school staff Skills and Qualifications Unquestioned integrity and commitment to KIPP Bay Area Public Schools’ mission and values 2-3 years of project management experience with clear stakeholder engagement 1-2 years of people management experience preferred Spanish proficiency required Proficiency in Microsoft Excel, PowerPoint, Word, and Google Suite required Ability to self-direct, prioritize and multi-task among competing goals Experience and comfort working in a fast-paced, entrepreneurial environment Demonstrated ability to work well with others and build relationships across teams Excellent written and verbal communication skills with keen attention to detail Bachelor’s Degree and 3+ years of work experience or 5+ years’ work experience strongly preferred Salary & Benefits We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country.  Position Overview The Facilities Manager will join KIPP Bay Area Public Schools during an exciting phase of growth and development. Reporting to the Director of Facilities Management & Planning, the Facilities Manager will be an integral part of a newly developed Facility Management Strategy.  This includes partnering with principals and cross-functional departments to follow through on work order tickets, project management, and ongoing relationship management, that ensures all KIPP schools have safe, quality learning facilities and are financially sustainable.    The ideal candidate for this position has expertise in facilities management, project management experience, familiar with leasing, as well as effective relationship building and communication skills.  The Facilities Manager is based out of our Regional Office in downtown Oakland (BART accessible), with periodic travel to our local schools and communities throughout the Bay Area – including San Jose, the Peninsula, San Francisco, and the East Bay. This new position is available immediately. Responsibilities    Project Management & Governance  Accountable for work order ticket completion Oversees day to day Facilities Requests Conducts weekly follow up stakeholder engagement reviews     Financial Analysis Understand school and KIPP financials, analyze lease and renovations opportunities with a financial lens, develop solutions that are financially viable for KIPP schools and the organization. Support Director of Facilities with project budget, timelines, including alignment with State/Federal facilities-related grants   Serve as the point person for facilities related to operational situations and responsible for all cross-departmental functions   Ensures facility maintenance and repair activities are executed in the field  Vendor Management  Site inspection acumen  Qualifications- Basic comfort level and ability to think critically about data and data processes Demonstrated ability to work well with others and build relationships across teams Ability to self-direct, prioritize and multi-task among competing goals while exhibiting flexibility in a fast-paced, entrepreneurial environment Excellent written and verbal communication skills with keen attention to detail Skilled at analyzing, interpreting, and using data to collaborate, identify best practices and areas for improvement, and drive results; Strong financial acumen and analytics; resourceful with limited budget and resources; Ability to self‐direct and prioritize among competing goals and exhibit flexibility in a fast‐paced, entrepreneurial environment; Adept at thinking strategically, translating plans into action, and exhibiting excellent judgment; Compensation We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits. 

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country. Position Overview The facilities coordinator is responsible for maintaining a clean and safe environment to support teaching and learning. He/She is responsible for the cleaning and maintenance of all school buildings and grounds; including supervision of other custodians and groundskeepers. He/She is expected to maintain a high level of student confidentiality. The vision of this position is that our buildings are well planned and maintained. They are clean, safe, and welcoming. Floors sparkle! This position reports to the Operations Manager. Roles and Responsibilities   Open facilities and maintain systems for school use Unlock doors, disable the alarm system, ensure that the air conditioning/heater turns on, turn on lights, open bathrooms, raise the flag, prepare breakfast service Lead breakfast service and supervision of students in the MPR from 7-7:25. Make inspections of buildings and grounds to note significant conditions and sees that needed work is done.  Pick up trash and straighten up during the daily inspection. Learn building systems and train others on the fire alarm, burglar, and electrical breaker systems. Restock paper across campus and fill each copier with paper at the end of each week. Greet families and direct them to appropriate staff Perform general cleaning duties Daily cleaning of all school spaces and grounds above and beyond what janitorial vendor provides; including exterior walkways, halls, common spaces, classrooms, and bathrooms Cleaning duties include sweeping and mopping floors, cleaning windows, cleaning and restocking all student and faculty restrooms, cleaning drinking fountains and whiteboards, and removing trash if work is not performed by the cleaning crew. Respond to staff requests for building repairs and cleanups. Monitor cleaning service company's performance on a daily basis and report issues. Serve as quality control and liaison to janitorial vendor.   Set up cafeteria/MPR/classrooms Set up and break down cafeteria tables before and after-school meals. Prepare MPR for assemblies by breaking down tables and organizing the space as requested for KSA community and guests. Provide order information; receive breakfast, lunch and snack deliveries; set up for each meal period Remove breakfast and lunch garbage after each meal period Help set up classrooms, MPR, or other spaces for special events or other school use Schedules the use of school facilities by outside groups Order and assemble basic furniture and supplies (bookshelves, desks, chairs, etc.) Order janitorial supplies for Janitorial crew Perform small handyman duties Replace light bulbs, hang cork boards, paint, carpentry work, etc. Help receive deliveries and deliver large packages from the reception area to the appropriate faculty member. Restock paper in copiers every Friday evening and as needed. Clean and maintain desks, chairs, rugs, lighting fixtures, windows, and other furniture and fixtures. Coordinate and perform specific projects when school is not in session (winter, spring, and summer breaks). Coordinate with district staff to arrange major maintenance or repair work orders. Formally check-in weekly with supervisor Inspect the service level from the evening cleaning crew on a daily basis; report issues to correct items that were not appropriately done. Inform supervisor when supplies need to be ordered, keeping a small inventory stock to help prevent waste or careless use. Inform the supervisor of facility issues and equipment failures.   Perform other job-related duties as assigned and requested by the Supervisor or School Leader Skills and Qualifications Unquestioned integrity and commitment to KIPP Bay Area Public School's mission and values 1-3 years of housekeeping/janitorial experience, preferably in a school setting Strong focus on customer service Strong organizational skills and attention to detail Ability to identify problems and proactively find solutions Knowledge of modern cleaning methods, tools, and equipment English, written and oral fluency; Spanish fluency is a plus Ability to lift and carry 20-50 lbs Salary & Benefits We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory, public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country.   Position Overview The Operations Coordinator is responsible for managing the front office of the school and supporting the staff in creating a joyful learning environment.  S/he will serve as the first point of contact for any students, families, staff, or visitors in the office. S/he will assist in the implementation and maintenance of clear operational systems that allow the instructional team to focus on teaching and learning. This position is an excellent opportunity for a highly driven self-starter to support a high-performing middle school. The Operations Coordinator reports to the Operations Manager. This is a full-time, non-exempt position, with benefits, that will be based out of KIPP Bridge Academy Middle School. It is available immediately.  Duties and Responsibilities Front Office and Daily Operations Welcome and direct visitors according to the school’s sign-in procedure Address all office communications, including incoming calls, faxes, files, mail, and deliveries Maintain complete and accurate student records in cumulative folders and in PowerSchool Place orders for office supplies, student store items, textbooks, and other materials Store and administer medication to students as prescribed by a doctor or physician Attend first aid training and perform first aid as needed Student Attendance Distribute tardy slips as needed to students at the beginning of the school day Make morning calls home to students who are absent, and if needed, coordinate absent students’ homework drop-off and pick-up Coordinate daily attendance taking, check records and turn in weekly attendance sheets to Operations Manager for review Coordinate parent requests for student early dismissal according to the school’s dismissal process Coordinate ongoing early releases for after-school programming, therapy, etc. Track unexcused absences and oversee the truancy process Oversee the independent study process for students who need to miss school for several days for an approved reason Coordinate the tracking of student attendance in the ASES program Nutrition Support Ensures timely breakfast and lunch service--delivers prepared meals from the cafeteria to classrooms Collects completed meal tracking forms from classrooms after meals and delivers them to OUSD nutrition staff Works with OUSD nutrition staff to support meal service set-up and clean-up Assists with other nutrition support as needed Enrollment Helps manage incoming applications and enrollment paperwork for new and returning students Assist in student recruitment activities, preparing for the enrollment lottery, and coordinating orientation meetings and placement testing for new students Communications Help prepare weekly bulletins in English and Spanish to distribute to team & family Assist in the preparation of all parent communications, including letters and report cards Assist in maintaining updates and newsletters on the school website Miscellaneous support Manage inventory of all textbooks, novels, and other library books, if needed Manage the student store and assist with any school fundraisers Help plan and host on-campus and off-campus school events, including student field trips Assist team as needed to build a safe, joyful learning environment Skills and Qualifications Spanish speaking ability required  High school diploma required Demonstrated proficiency with Microsoft Word and Microsoft Excel Experience working in a school or non-profit preferred Ability to self-direct, prioritize and multi-task among competing goals Demonstrated ability to work well with others and build relationships across teams Excellent written and verbal communication skills with keen attention to detail Unquestioned integrity and commitment to KIPP Bay Area Public Schools’ mission and values Salary & Benefits We offer a competitive salary commensurate with experience and an excellent benefits package.

Responsibilities • Assist the Chief Strategy and Development Officer in the  planning, coordination, and preparation of state grant applications and budgets, including Title I, Title II, School Improvement Grant, and other state and federal grants. • Execute with exceptional fidelity PLA’s proven resource allocation process. • Ensure grant budgets are aligned with network ’s strategic plan, and in compliance with all state and federal requirements. • Write applications for competitive government grant opportunities. • Research, identify and qualify funding opportunities from government sources. • Develop a deep understanding of the PLA platform to ensure integrity and quality of applications and budgets. • Coordinate efforts with internal departments and outside agencies to effectively secure and renew state and federal funds. • Ensure timely submission of projects, amendments, reports, etc. • Assist with the preparation for partner/donor site visits. • Provide technical assistance for key stakeholders as assigned. • Remain up-to-date on changing laws and requirements. • Willingness and ability to work some evenings and weekends. • Light travel to training, conferences and meetings as required. • Perform all assigned tasks in a timely and efficient manner. Qualifications • Bachelor or higher degree from an accredited university, preferably Education and Business related field. • 2-4 years of budgeting, grant writing/administration experience in K-12. Successful experience in fast-paced entrepreneurial environments preferred. • Superior writing, research, and project management skills. • Ability to develop, maintain, and analyze budgets. • Knowledge of federal and state grant guidelines. Proficiency in interpreting federal law and state rules. • High proficiency with Excel. Knowledge of productivity software including but not limited to Word, spreadsheets, and web-based applications. • Must be able to simultaneously execute multiple assignments with quality and follow through on all aspects of the position. • Adhere to the highest ethical standards. Demonstrate empathetic disposition and good judgment. • Capacity to listen to management direction and solicit feedback to improve performance. • Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve. Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer . Please note that only candidates capable of working in the US Pacific and Mountain  Time Zones are currently considered .

The Executive Assistant will contribute to City Year Tulsa’s growth and impact by helping the site have the foundational organizational and administrative needs met. This position reports to the Executive Director and works closely with the Development team and Operations Staff. The Executive Assistant works directly with the Senior Leadership Team to provide executive office management and site operations to advance City Year Tulsa’s long term impact strategy. Job Description Primary Qualifications  Organized  Confident in communication  Calendaring experience, specifically in Office 365  Ability to collect, process and communicate information  Comfort in leveraging software tools for task and email management  Responsibilities  Executive Support:  Provide excellent administrative support to the Executive Director (ED). This includes, but is not limited to, efficiently maintaining calendars, scheduling meetings and conference calls, arranging travel, writing meeting minutes, reviewing mail and preparing presentations and speaking points for ED on an array of topics for a breadth of constituencies.  Plan and prepare for internal and external meeting needs hosted by the ED; reserve meeting rooms, arrange for appropriate Information Technology Services support, inform appropriate staff members of visitors in advance, arrange for meeting refreshments, welcome and escort visitors, and ensure meeting rooms are left in exceptional condition.  Manage production, collection, edition, and distribution of board meeting materials. Oversee all logistical aspects of quarterly board meetings/retreats, maintain accurate and complete files on meetings, committees, and members.  Assist with special projects by conducting research, collecting and analyzing data, drafting reports and preparing presentations for internal and external stakeholders.  Prioritize agenda and schedule of the Executive Director and manage work flow of the Executive Office and Senior Staff Team and provide the appropriate support and guidance to ensure the team is operating efficiently and effectively.  Understand City Year policies and procedures necessary to ensure appropriate decision-making protocols are followed.    Daily operations of Headquarters:  Maintain and purhcase adequate office supplies and materials, and good relationships with all vendors, assuring most competitive price.  Develop and maintain the Tulsa office as a professional, organized physical space for staff and visitors.  Maintain good operations of all office equipment and serve as administrator of all hardware (computers, printers, telephones, laptops).  Work with the National Information Technology Support staff to assure high quality of customer service to users.  Oversee the ordering of name tags, business cards, phones, and laptops for all new staff.  Respond to staff needs and landlord needs as they pertain to the general Headquarters.  Develop and maintain the office as a civic engagement center.   Maintain good operations of all office equipment (e.g., computers, printers, cell phones, cyschoolhouse toolkits), supplies and vendor relationships.     Site Finances:  Weekly processing of all accounts payable and receivable requests while maintaining accurate documentation.  Work closely with National Finance in tracking and reporting expenses.   Work to ensure the site is getting maximum value for all purchases and contracts and will be responsible for submitting the monthly site financial documents to City Year's National Headquarters.   Coordinate all travel arrangements for staff and AmeriCorps travels including Tulsa Public Transit Authority passes, parking for office based staff, and Axiom travel to conferences and work related trips.  Manage Purchasing card for purchases that cannot be made by check.    General Site Support:  Partner with City Year Tulsa departments and staff through recruitment initiatives, applicant interview process, stakeholder engagement, service day and event participation and cross-departmental committees as needed to ensure site-wide goals are met.  Attend whole site events like Opening Day, MLK Day, Women’s Leadership Luncheon, Graduation, Basic Training Academy, and other site-wide designated events.  Qualifications  Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects.  Strong critical thinking skills, the ability to solve problems and see projects through start-to-finish.  Exceptional organizational skills and attention to detail.  Promptness, flexibility and a willingness to learn.  Excellent written and verbal communication skills.  Commitment to quality work.  Capable of working individually and on a team.  Demonstrates understanding of City Year’s work within the national service movement and education sphere.  City Year and AmeriCorps alumni are encouraged to apply.  Experience using Salesforce, or other database application  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Special Projects Manager (SPM) is responsible for supporting the Chief Growth & External Affairs Officer (CGEAO) and the Chief Education Strategy Officer (CESO). The SPM will provide these two senior leaders with exceptional administrative support. The SPM must collaborate with staff members across multiple departments at headquarters as well as at City Year sites. This position requires a well-organized and flexible individual who possesses the ability to work collaboratively with internal and external teams, and autonomously on self-directed projects. The SPM must exhibit strong project management, critical thinking and communication skills. The selected candidate must be skilled at managing multiple priorities and deadlines in a fast-paced, dynamic environment. Administrative Support Provide excellent administrative support to two senior leaders at City Year HQ.  This includes, but is not limited to, maintaining calendars, scheduling meetings and conference calls, including agenda creation, note taking and follow up. Provide logistical support to CGEAO and CESO.  This includes, but is not limited to, arranging travel (including multi-day trips), planning and preparing for internal and external meetings, conferences and retreat needs; reserving meeting rooms, arranging for appropriate ITS support, informing reception of visitors in advance, arranging for food and refreshments, welcoming and escorting visitors and ensuring meeting rooms are left in exceptional condition. Complete and submit check requests, purchase orders, book orders, mailings and expense reimbursements on behalf of the CGEAO and CESO. Prepare correspondence on an array of topics for a breadth of constituencies including writing emails, memos, creating presentations, etc. Create systems to ensure that CGEAO and CESO are on track with their weekly priorities and workstreams. Team Building Foster team alignment and unity; plan events for local and remote staff members to engage in team building and community service.  Lead SGEA’s team buddy partnership: coordinate school visits, and drive initiatives for AmeriCorps member appreciation. Project Management Provide support for the CGEAO and CESO as the executive sponsor for organizational priorities and managing executive and interdepartmental committees by coordinating meetings as needed, managing priority activity list, providing thought partnership and maintaining project plans. Manage multiple, ongoing high-priority projects of CGEAO and CESO, work collaboratively with other departments, and ensure updates are shared with team in a timely manner. Maintain and strengthen SGEA’s relationships with internal and external City Year stakeholders. Special Projects Partner with CGEAO to respond to public advocacy requests; review policies and procedures, draft memos and correspond with site staff to provide guidance. Engage in a portfolio of ongoing projects across SGEA team to support Marketing & Communications, District Engagement, Strategy and Education Policy. Collaborate with the External Evaluation working group team to support ongoing and new evaluations of City Year’s impact, including but not limited to an ongoing evaluation sponsored by the Institute of Education Sciences (IES) of City Year’s Whole School Whole Child (WSWC) model. What you bring Exceptional oral and written communication skills. Strong interpersonal, time management, decision-making and problem-solving skills. A learning mindset and commitment to collaboration. Excellent organizational skills, attention to detail and proven ability to handle competing priorities and think critically. Proficiency using Microsoft Office programs, including Outlook and Skype for Business. Proven ability to work as both a team member and independent leader. Desire and ability to work with and learn from individuals of diverse backgrounds. Strong passion for and commitment to City Year’s mission of supporting student success; developing young people in the corps as powerful civic leaders and life-long active citizens; promoting and advancing the concept of national service; believing in youth as agents of social change.  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Boston is seeking a dynamic Corporate Partnerships Manager responsible for supporting efforts to secure financial partnership from companies in the metro-Boston area. Reporting to the Senior Manager of Corporate & Foundation Partnerships and working closely with the team’s fellow Corporate Partnerships Manager and Senior Director of Corporate Development and Civic Engagement, as well as other senior leaders, volunteers, and donors, the Corporate Partnerships Manager is responsible for supporting quarterly development goals. This work will include identifying, researching, cultivating, soliciting, and stewarding donors, as well as supporting an infrastructure of organization and accountability for the larger Corporate & Foundations Partnerships team. The City Year Boston Development team is responsible for securing over $8 million in annual revenue from individual, corporate and foundation sources during the current fiscal year. More than $3 million of this revenue is generated specifically through gifts from corporations and foundations. City Year Boston’s plans for growth, which will be implemented over the next several years, necessitates a likely increase to the team’s annual fundraising goal, up to $13 million. This position will play a critical role in assisting the Corporate and Foundations Team in the creation and execution of a substantial and sustainable development program. This work will include: pipeline research; the creation of marketing & sales materials; interdepartmental collaboration; database & website management; support of events and service workshops; and direct work with corporate & foundation donors. Responsibilities Contribution to securing and maintaining sustainable new & existing corporate gifts for long-term growth. These gifts include Team Sponsorship through event sponsorships: • New: Identify prospective donors’ philanthropic interests and provide them with an opportunity to realize an outstanding philanthropic experience through their charitable investment of time, advocacy and financial support to City Year, thereby growing our current portfolio. • Existing: Play an active role in managing day-to-day stewardship of current major corporate sponsors including key communications, volunteer engagements, site visits, and event attendance. Ensure fundraising data integrity and effective revenue and pipeline reporting by maintaining donor accounts in our database and confirming that all relevant information is accurately recorded and updated. Lead in the creation & upkeep of marketing & sales materials, including pitch decks, fliers, update bulletins, the City Year Boston corporate development website, and more.  Assist the Development team with the preparation and execution of special events, including City Year Boston’s Red Jacket Weekend, four Specialty Market Events (Legal Community Breakfast, Investment Community Breakfast, Women’s Leadership Breakfast, Real Estate Community Breakfast), Annual Gala (Starry Night) and numerous service workshops.  Serve as the lead Development Operations point for one of City Year Boston's Specialty Market Events, providing support with event registration (pre- and post-event), committee management, and event gift processing.  Work closely with other City Year Departments – including the Evaluation Team, Service Impact Team, Learning & Development Team, and more – to maximize communication and collaboration across the organization.  Serve as a powerful City Year Boston representative at local corporate and community functions. Contribute to the intellectual and organizational capacity of City Year Boston by staying apprised of local and national trends in social justice, national service, public education, and fundraising. The responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifications Two or more years of work experience required. Preferred: One or more years of successful fundraising and/or partnership development experience for a non-profit or educational organization. Preferred: Experience using donor/relationship management software, namely Salesforce, to track donors, establish goals and generate reports.  Knowledge of fundraising with a strong emphasis on corporate giving programs.  Outstanding written and oral communication skills with an ability to engage and inspire a wide range of audiences. Outstanding organizational skills, ability to handle multiple tasks and think critically. Experience in Adobe, Creative Suite, InDesign is helpful.  Deep understanding of City Year’s mission and the national service movement, as well as the values of servant leadership, the power of young people, social justice, empathy, inclusivity, teamwork, and excellence.  City Year and AmeriCorps alumni are encouraged to apply.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Los Angeles is seeking a dynamic Individual Giving Manager who will be responsible for leading efforts to steward current individual donors and identify and secure new donors at the $10K level and below. Reporting to the Individual Giving Director, the Individual Giving Manager will be a key member of the Development Team and will contribute to the site’s fundraising and relationship management strategies in a number of ways. The Individual Giving Director and Manager are collectively responsible for securing an annual revenue goal of $3.5M from both existing and new individual donors. The Individual Giving Manager maintains a sophisticated and nuanced understanding of current and prospective donors' and members' interests, enthusiasms, connections, and relationships with City Year Los Angeles, in order to advance successful engagement, cultivation, and stewardship strategies. The ideal candidate must take a creative approach to opportunities and have a hunger to build relationships. Exceptional organizational and written and verbal communication skills are necessary for this position, as is the ability to multitask, meet deadlines and achieve results in a team environment. Responsibilities Support the advancement of City Year’s mission by identifying potential supporters, working collaboratively across our organization to develop tailored donor engagement that matches their interests and resources, raising $500,000 from new and existing donors, $100,000 of which should come from new donors. Individual Donor Strategy (below $10K): Identify key networking/cultivation/social events to attend and in turn, develop a pipeline of prospects Maintain an active pipeline of approximately 80 prospects Strategize with Individual Giving Director to prepare unique engagement strategies tailored to prospect’s interests and resources Research prospects by scanning annual reports, gala sponsorships, etc. New Individual Donor Cultivation: Interact authentically with prospects at events to establish and deepen potential and current donor relationships Cultivate and engage new individual prospects weekly Engage donors in supporting AmeriCorps member professional development by planning and executing networking events Manage and execute end of year giving campaigns, Charitybuzz auctions, and other fundraising initiatives Existing Donor Management: Utilize events such as the Associates Board fall event and Spring Break fundraiser to solicit and engage new and existing donors Recommend new engagement opportunities and implement best practices for current and future donors Identify current donors with increased giving potential and collaborate with Individual Giving Director on strategy to increase gifts Successfully steward CYLA donor relationships, managing appropriate frequency of outreach, communication, appreciation and involvement Co-manage CYLA Associates Board with Individual Giving Director, supporting with intentional engagement and execution of all touchpoints Create opportunities that enable current champions to engage their networks and expand our community Donor Recognition and Ongoing Engagement: Maintain accurate records and donor information in Salesforce donor database within 24-48 hours, tracking cultivation and stewardship activities and progress to goals Ensure existing and new donors are added to mailing lists and campaigns Regularly monitor progress and follow up to ensure timely collection of gifts Support Major Gift Donor Engagement: Offer administrative assistance for activities that are related to the management of individuals donors and prospects, including school meet and greets and all Red Jacket Society (our major gifts program) events Gather information to prepare proposals and progress reports for individual family foundations Tracking for major donors and events; follow up for recognition and gifts for donor-facing engagements Additional Site and Team Support Support with AmeriCorps member development and trainings for donor-facing engagements such as school meet and greets and events Partner with CYLA departments and staff, stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Attend and support at multiple service day events throughout the year in partnership with the Civic Engagement team Qualifications: 2+ years relevant experience in non-profit fundraising, marketing, relationship management or related fields Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Strong attention to detail with a focus on results and process Flexibility to meet sudden and unpredictable donor needs and willingness to work outside standard established business hours Strong track record in building and maintaining productive relationships with key stakeholders Strategic thinker with the ability to manage short- and long-term plans and goals, with a record of achieving results Solid, persuasive communication skills, i.e. verbal and written Strong research skills – ability to identify and research individual donor prospects Passion for and commitment to community service, national service and/or the development of young people as leaders Knowledge of Los Angeles donor community preferred Valid driver’s license and vehicle Familiarity with Salesforce a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Strategic Thinking & Natural Curiosity: Be able to think conceptually and analytically. Able to identify the information needed to develop strategies and know when to elevate or seek guidance. Willing and eager to learn as well as able to identify key pieces of information. Develop Relationships: Use interpersonal interactions to achieve mutually beneficial outcomes and advances City Year’s mission. Demonstrate cultural/diversity competence. Build trust in critical partner relationships, both internal and external to City Year. Demonstrate personal presence and confidence when working with partners. Communication: Write articulate and persuasive proposals and other documents. Have strong written and verbal communication and be able to inspire diverse audiences through communication. Listens carefully and is responsive to feedback. Manage to Results: Set realistic and achievable goals and break them down into interim goals. Be able to adjust when faced with obstacles and lead others to achieve success. Takes initiative, can troubleshoot and work well with others.    Team Player: Where necessary, be flexible to support other areas of the department such as the Corporate team and event coordination. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year is invested in the growth and development of talent. As an organization, we strive to empower our people to take responsibility for their own career management and provide opportunities for growth. City Year Little Rock (CYLR) is seeking a dynamic, creative, and detail-oriented Operations Coordinator who will support the Operations, Impact, and Development departments through assistance with purchasing, events, managing donor information, and creating processes to support the efficiency of the site as a whole. Reporting to the Chief of Staff and working closely with the site leadership team, the Ops Coordinator will have direct responsibility for maintaining accurate and robust information on corps member files, corporate sponsors, individual donors, local foundations, and other external partners. The Ops Coordinator will provide cross-functional support across CYLR’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly. Job Description About Us City Year is an education-focused nonprofit organization that partners with public schools to help keep students in school and on track to graduate. City Year AmeriCorps members commit to a year of full-time service in schools, where they work as tutors, mentors and role models. Founded in Boston in 1988, City Year works in 25 cities across the United States and has international affiliates in London and Birmingham, England and Johannesburg, South Africa. City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency and responsible fiscal management. Only 1% of charities have received this distinction for nine consecutive years, placing City Year among the most trustworthy nonprofits in America. Our Service Who We Serve: Nearly one million students give up on school each year – and 50 percent of those dropouts come from just over 10 percent of schools. City Year AmeriCorps members serve where the need is greatest. Of the 242 schools we serve, three quarters are among the lowest performing five percent in their state. How We Work: Partner with public schools: We work in partnership with school districts to support their goals and provide additional support – the human capital – required to make a difference with students who are at risk of dropping out. City Year corps members serve full-time in grades 3 through 9. Target high-need schools and students: Research shows that students who are at the highest-risk to drop out can be identified as early as sixth grade. Corps members receive more than 300 hours of professional training to intervene based on three early warning indicators, the ABC’s – poor attendance, behavior, and course failure in math and English. Harness the power of young people: City Year hires and trains diverse teams of young adults – 18 to 24 year olds – to give a year of full-time service in schools. Younger than the teachers but older than pupils, corps members are uniquely positioned to form a strong bond with students and help them succeed. Corps members provide at least 1,700 hours of service each year. Our Model: Whole School, Whole Child - City Year’s school-based model is called Whole School Whole Child. Corps members tutor students identified as at-risk of dropping out, serve as an additional resource for teachers in classrooms, and lead afterschool programs and school-wide initiatives to improve school culture. Each school where we serve has at least one team of 8-12 corps members, instantly increasing the ratio of adults to children in the building. Position Overview City Year is invested in the growth and development of talent. As an organization, we strive to empower our people to take responsibility for their own career management and provide opportunities for growth. City Year Little Rock (CYLR) is seeking a dynamic, creative, and detail-oriented Operations Coordinator who will support the Operations, Impact, and Development departments through assistance with purchasing, events, managing donor information, and creating processes to support the efficiency of the site as a whole. Reporting to the Chief of Staff and working closely with the site leadership team, the Ops Coordinator will have direct responsibility for maintaining accurate and robust information on corps member files, corporate sponsors, individual donors, local foundations, and other external partners. The Ops Coordinator will provide cross-functional support across CYLR’s various departments and will ensure operational tasks are handled quickly and efficiently to keep the site running smoothly. Responsibilities: General Operations Assist with on-boarding and off-boarding for all AmeriCorps Members (ACMs). Serve as Site Uniform Point: assure the prompt and proper distribution of uniform parts to corps members. Oversee all uniform concerns including monogramming, etc., relative to City Year standards. Facilitate and update the CYLR website and social media, including Facebook, Instagram, Twitter, and other accounts. Produce the monthly e-newsletter, sent to the CYLR distribution list. Serve as IT liason and site administrator of all digital hardware and maintain good operations of office equipment (computers, printers, telephones, cellular phones, voice mail). Serve as the lead for grant operations including: Maintaining the fundraising grants calendar Seeking out new leads on grant opportunities Database & Reporting Utilize Salesforce database to maintain donor and relationship records by entering new accounts, contacts, and opportunities, logging activities, updating opportunity statuses, etc. Using Salesforce, generate regular and on-demand informative reports on different aspects of donor relationship cultivation and the status of fundraising efforts. Support implementation of the donor acknowledgment strategy, including but not limited to, ensuring physical and digital thank you notes are sent, etc. Register ACMs, manage and periodically audit ACM files, including reviewing data entries via Salesforce school module for accuracy. Research and prepare electronic and printed resource materials for ACMs’ professional development and usage. Finance & Purchasing Serve as primary lead for processing donations as they are made to ensure timely processing at Headquarters. Weekly processing of all accounts payable and receivable requests while maintaining accurate documentation. Monthly tracking of expenses by department. Monthly submission of all financial documentation to Headquarters. Maintain good relationships with all vendors, assuring best values. Assist with the purchasing and maintaining of proper documentation and records for: Maintaining adequate office supplies and materials through weekly/monthly orders Additional supplies and equipment as necessary Catering and food acquisition for meetings, on-site events, and at-school events Events Assist with event planning and logistics for program events, retreats and trainings. Provide support to the annual gala and other fundraising events which may include auction, registration, and online giving platform management.               Basic Qualifications BA/BS degree or equivalent work experience. Excellent written and verbal communication skills. Excellent organizational skills and an acute attention to detail and accuracy. Demonstrated self-motivation and initiative. Willingness to work under pressure and in high-demand situations. Ability to multi-task and prioritize requests from multiple members of the team. Strong interpersonal and communication skills, both written and verbal. Excellent skills in Excel. Proven ability to work with individuals with diverse backgrounds, interests, and skills. Commitment to helping a highly successful organization implement systems and structures to support significant growth. Ability to occasionally work outside of regular office hours. Preferred Skills Versed in Salesforce database and report creation through the system . Deep understanding of City Year’s mission and the national service movement. AmeriCorps/City Year alumni are encouraged to apply. City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About College Track College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents. Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities. To learn more, please visit www.collegetrack.org About College Track D.C. Metro Region Last year, College Track expanded to our 10th location - and first to be on the East Coast, thanks to a $10 million commitment from the Kevin Durant Charity Foundation to bring our college completion program to Kevin’s hometown of Prince George's County, Maryland. This year, we are opening our second center in the D.C. Metro Area in Ward 8 of Washington, D.C. A third center will launch in Ward 1 or 4 of D.C. in 2021. Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best. Position Overview The Founding Operations Manager is responsible for ensuring that all site operations function efficiently and effectively. This position will build and manage the day-to-day of site operations and the administration of finance, human resources and payroll. Additionally, s/he will oversee data reporting and monitoring at the site level and support the Site Director in student recruitment. This is a critical role in ensuring effective site operations so that the team can best serve students every day.   Primary Responsibilities Include: Lead and Manage Site Operations: Successfully manage the day-to-day of site operations including office management, technology, facilities and vehicles. This position will manage front desk administration, oversee the inventory of supplies, project manage facility projects, serve as the central point person for managing the inventory of technology and will work with the IT consultant to address technology needs. S/he will also manage the use of College Track vehicles for transporting students home and to field trip destinations.   Manage the Administration of Finance, Human Resources and Payroll: Support the Site Director with budget development by gathering, analyzing and reporting necessary data; track and process invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding and orientation; act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting: Serve as the in-house Salesforce expert and ensure the tracking and reporting of student attendance. Maintain site dashboards and update information on an ongoing basis using student databases. Support Student Recruitment: Assist the Site Director in the annual student recruitment process including delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. Special Projects: Additional projects as assigned by the Site Director.   Skills & Experience Required Minimum of 2-3 years of experience managing the operations for an organization, program or school Skilled at managing self; reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently. Skilled at communicating and managing vertically and horizontally. Effective at being able to work across the organization, through influence, to achieve goals Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Demonstrated ability to create efficient systems for completing work Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suites required. Experience with Salesforce or other databases, preferred Minimum 4-year college degree Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. To Apply Please upload a resume and a thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

About College Track College Track is a national nonprofit that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, students access academic, financial, and social-emotional support along with one-on-one coaching, career exposure, and other holistic growth opportunities. Our uniquely seamless, 10-year commitment to students and individualized approach are the keys to our ongoing transformative impact: College Track students graduate from four-year colleges at double the rate of their low-income and first-generation peers; and, five years after graduation, 87% of alumni earn more than their parents. Over more than 20 years, College Track has grown from a cohort of 25 students in a single East Palo Alto center to a network of 10 College Track centers across California, Colorado, New Orleans, and the D.C. Metro Area that now serve more than 3,200 students. With a disciplined approach to growth, we have increased the number of students we serve and continuously improved the quality and impact of the services we provide. By 2020, College Track will empower more than 3,650 students as they pursue four-year college degrees and celebrate 750 alumni rising in the workforce as models to their families, friends, and communities. To learn more, please visit www.collegetrack.org Position Overview The Operations Manager plays a critical role in ensuring all site operations function efficiently and effectively. This position will build and manage the day-to-day of site operations and the administration of finance, human resources and payroll. S/he plays a critical role in the recruitment of new students into the program and in ensuring strong student attendance.   Primary Responsibilities Include: Lead and Manage Site Operations: Successfully manage the day-to-day site operations including office management, technology, facilities and vehicles. This position will manage front desk administration, oversee the inventory of supplies, project manage facility projects, serve as the central point person for managing the inventory of technology and will work with the IT consultant to address technology needs. S/he will also manage the use of College Track vehicles for transporting students home and to field trip destinations.  S/he is charged with creating and maintaining a physical environment that is welcoming and motivating to student achievement by overseeing engaging displays, visual data tracking, and spotlights on student achievement. Manage the Administration of Finance, Human Resources and Payroll: Support the Site Director with budget development by gathering, analyzing and reporting necessary data; track and process invoices and reimbursements for staff and vendors. Support site supervisors with employee onboarding and orientation; act as an HR and payroll liaison for all employees and volunteer staff. Oversee Data Monitoring and Reporting: Serve as the in-house Salesforce expert and lead the tracking, reporting, and follow-up of student attendance. Maintain site dashboards and update information on an ongoing basis using student databases. Lead the student scheduling process on a quarterly basis. Support Student Recruitment: Assist the Site Director in the annual student recruitment process including delivering presentations aimed at identifying and recruiting prospective students and overseeing the record keeping process. New/Special Projects: Additional projects as assigned by the Site Director.   Skills & Experience Required Minimum of 2-3 years of experience managing the operations for an organization, program or school Skilled at managing self; reliably prioritizes the highest impact work amongst competing demands, delegates effectively, holds self accountable and produces quality work consistently. Skilled at communicating and managing vertically and horizontally. Effective at being able to work across the organization, through influence, to achieve goals Focuses on delivering outcomes despite obstacles, seeks out challenges as opportunities to grow, takes unexpected setbacks in stride, and is able to galvanize self towards goals and impact. Demonstrated ability to create efficient systems for completing work Basic aptitude and strong appetite to learn data and technology systems. Experience with Microsoft Office Suites required. Experience with Salesforce or other databases, preferred Minimum 4-year college degree Spanish fluency is a plus Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.   We will only contact candidates chosen for further consideration. No phone inquiries please.     College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

About Noble Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education. Opened in August 2012, Hansberry College Prep is unwavering in its mission to provide an excellent education to students in South Chicago. Our staff exemplify the values of Results, Respect, Follow-Through, Diversity, Equity & Inclusion, and Humility and Self Awareness. Our scholars engage in a rigorous academic program, spend more time in class than typical high school students, commit to following a strict set of rules, and act with honor and respect as they pursue the dream of college success. Our Mission : At Hansberry College Prep, we believe our students are  unstoppable , so we prepare them through  rigorous college preparatory and internationally minded curricula  that enables them to graduate from our nation’s  top ranked colleges ,  strengthen the communities  from which they come, and be  agents of change  in this world. Who We're Seeking Hansberry College Prep is seeking an Assistant Principal.  The person best suited for this role should have a clear history of creating significant academic gains inside of the classroom as well as exceptional results serving as a campus leader (department head, grade level leader, etc.). This role is entirely out of the classroom and does not include any teaching. Roles and Responsibilities Responsible for academic and promotion results  Manages programming and events  Responsible for culture and discipline  Manages and coaches  instructors to achieve results Reports directly to the principal Ideal Candidate Traits A deep-rooted passion for Noble and Hansberry’s mission and work in Chicago An exemplary embodiment of Noble’s core values of results, respect, follow-through, diversity, equity & inclusion, humility and self-awareness Adeptly skilled at data collection, analysis, action planning and execution A history of executing current role with excellence and achieving top-tier results in current role Alignment with Noble’s approach to high expectations and high support of students A belief that all students, regardless of background and current ability, can succeed in high school, college, and life Experience in managing people, systems, and/or projects Has teaching experience and a history of strong academic results Has campus-based leadership experience and a history of strong results Strong commitment to teamwork Eligibility to work in the United States on a full-time basis What Noble has to Offer A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.   Robust Student Services:  We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities. Active Community Involvement:  Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships. Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators. A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness : Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training Statement of Non-discrimination At Noble, we have one mission: to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble. Join our Mission today!

Description Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education. Who We're Seeking The Dean of Instruction is responsible for leading the development of the instructional staff. They lay the vision of the pathway for student academic gains. This may include, but is not limited to, direct teacher coaching, curriculum oversight, course auditing, standardized test coordination, organizing on-site professional development, and researching off-campus development opportunities. The Dean of Instruction is also responsible for maintaining and building enduring relationships with staff members, as well as managing content specific department planning. The Dean of Instruction will communicate and collaborate with school leadership to ensure alignment of overall vision. Roles and Responsibilities Coach caseload of teachers (10-15) toward meeting their goals in terms of GPA, P/SAT growth, NGSS proficiency, AP scores, vertical science alignment, and student culture  Plan for each teacher’s growth and support throughout the school year Observe teachers once per week for 20-30 minutes Share observation feedback within 24 hours using the The Noble Classroom Tenants and the Speer Framework for Instructional Excellence Debrief with teachers at a minimum of once every 2 weeks for 30-45 minutes using progress towards goals, video/observation evidence, gradebook data, student work, etc. Serve as the first line of support for caseload of teachers Advocate for caseload of teachers within the school by-celebrating successes, sharing struggles, and promoting professional growth Analyze data and facilitate quarterly data conferences with coaching caseload Co-own and communicate academic vision, goals, and requirements with fellow Deans of Instruction and in consultation with Principal Refine and uphold academic vision documents (Speer Framework for Instructional Excellence, Instructional Framework, and other policies) through staff meetings, smaller team meetings, weekly e-mail communication, etc. Track progress toward academic goals and intervene with specific teachers and teams as necessary Assign, inspect, and offer feedback on all academic deliverables (coaching reflections, planning documents, quarterly data analysis, etc.) Oversee fidelity in the Writing Across the Curriculum Program at Speer Collaborate with DOI of ELA to oversee fidelity of the Speer writing program Continue to develop and refine lab writing rubrics at Speer Oversee the quality and implementation of bi-quarterly lab write-ups in all science classes. Support and develop teacher-leaders Support with hiring process and onboarding for new teachers Observe teacher-leaders in meetings Play a role in planning and engaging in Instructional Leadership Team Meetings. Provide feedback based on school core values Serve as a thought partner in planning meetings Attend and assist with important school functions - testing, celebrations, open houses, etc. Noble Quality Non-negotiables A belief that all students, regardless of background and current ability, can succeed in high school, college, and life A belief in executing Noble’s approach to high expectations An unwavering belief that all teachers want to and will do their best when supported and developed Ownership of results for both the students and teachers on the grade level you support  An ability to flexibly respond to teacher and students needs based on results and feedback A record of pursuing and achieving ambitious academic results A record of coaching others to achieve ambitions academic results preferred A regular practice of reflection and desire to continuously improve A bachelor’s degree Eligibility to work in the United States on a full-time basis What Noble has to Offer A Focus on Learning:  You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.   Robust Student Services : We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities. Active Community Involvement : Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships. Accountability and Support:  Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators. A Range of Benefits: We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness: Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training Statement of Non Discrimination At Noble, our mission is to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. Be Noble. Join our Mission today!

About Noble   Noble is Chicago’s highest-performing and largest network of public charter high schools. Our 18 schools and 1,300 employees currently serve over 12,300 students, 98% of whom are minority, 89% low-income, and 83% first-generation college goers. The School Quality and Rating Policy scores for the Chicago Public Schools rated Noble campuses as ten of the top fifteen public high schools in the city. We believe our people are the most valuable asset in preparing our students to be successful in college and lead exemplary lives. For that reason, we are looking for the best talent in education.   Who We're Seeking The Dean of Students (DoS) at Johnson College Prep is directly responsible for ensuring that our school has a culture and multi-tiered support systems that lead to the provision of an optimal learning environment for scholars as demonstrated by high promotion rates and scholar retention. This is accomplished by ensuring meaningful scholar experiences through the coordination of community service opportunities, robust enrichment (sports and clubs) options, and targeted interventions. The DoS also executes scheduling, Night School, and Summer School. Roles and Responsibilities As DoS you work collaboratively with the leadership team around all promotion criteria except Community Service and Enrichment; for these systems, structures, and results the DoS is the primary owner.  Also, the DoS leads the development of support systems for scholars who are not on track to promote or meet school-wide goals (i.e. F Count, detention count, and attendance). The DoS will have the autonomy to think creatively about how to achieve goals and will be held accountable to results through management by iteration. Specific responsibilities include, but are not limited to: Creating and maintaining a school-wide 9th-12th Grade promotion tracker Leading monthly MTSS 9/10 and 11/12 meetings with Co-planing bi-weekly MTSS grade level meetings Communicating with and supporting advisors in planning tier one interventions for struggling advisees Sharing school-wide promotion tracker with pre-identified trends and areas of focus at a bi-weekly cadence Leading the SST in developing interventions that support scholars with more than 2 Fs, on track to earn two discipline classes, and/or on pace to earn 10-20 days of absences Collaborating with grade level teams to develop grade level specific interventions that support scholars with 2 or more Fs, on track to earn 20-26 detentions, and/or not on pace to attend school at least 88% of the year Collaborating advisors to develop advisor-specific interventions that support advisees who have 1 F and are on track to earning a discipline class Creating processes to own community service from beginning to end Creating processes to own enrichment from beginning to end Creating processes to own the execution of night/summer school from beginning to end. Creating processes to own the execution of RCPU from beginning to end. Ensuring up-to-date accurate transcripts Collaborating with the Instructional Leadership Team to develop student schedules. Ideal Candidate Traits A deep-rooted passion for Noble’s mission and work in Chicago An exemplary embodiment of Noble’s core values of results, respect, follow-through, diversity, equity & inclusion, humility and self-awareness Adeptly skilled at data collection, analysis, action planning and execution A history of executing current role with excellence and achieving top-tier results in current role Alignment with Noble’s approach to high expectations and high support of students A belief that all students, regardless of background and current ability, can succeed in high school, college, and life Experience in managing people, systems, and /or projects Eligibility to work in the United States on a full-time basis What Noble has to Offer   A Focus on Learning : You are empowered to design your course in the way you think will best achieve results for students. Our campus leaders minimize disruptions and maximize time focused on student learning. All classes start on time and are never interrupted with announcements, copy rooms are stockpiled with paper, and over 95% of students are in attendance daily.     Robust Student Services : We believe in serving the whole child. For this reason, each of our campuses is equipped with at least one full-time licensed Social Worker and teams of College Counselors. Additionally, our students have access to a variety of enrichment and extended learning options such as night and summer school courses and internship opportunities.   Active Community Involvement : Through parent advisory councils, feedback workshops, advocacy support, college enrollment guidance, quarterly parent-teacher conferences, advisory, and other engagement opportunities we invest in every student and family to build lasting, meaningful relationships.   Accountability and Support : Expectations are consistent for every adult and student in the building, and we welcome the accountability necessary to achieve excellence. We are obsessed with following through on the basics and are committed to supporting, developing, and retaining high-performing educators.   A Range of Benefits : We strive to be the best place to work, and our employee benefits are thoughtfully designed to support us in this ambition. Our robust and ever-evolving set of benefits includes:   Health & Wellness: A predictable  salary schedule  with opportunity for performance bonuses Competitive health benefits and paid parental leave Discounts to Noble Daycare, gym memberships, & bike-share services Free financial planning services Free 24/7 access to a licensed social worker and 3 in-person counseling services Professional Development and Recognition Opportunities: Leadership and career development programs including:  Diverse Leaders Fellowship ,  Noble Fellowship , and  Management Accelerator Distinguished Teacher , a program to recognize and reward excellence in the classroom Instructional development series aligned to  The Noble Classroom  framework, including Foundations and Rigor training At Noble, we have one mission: to be a catalyst for educational equity in the city of Chicago that empowers students with the scholarship, discipline, and honor necessary to succeed in college and lead exemplary lives. We know that we only fulfill this mission if we are the best place for a diverse mix of driven, reflective, and innovative educators to come, stay, and do their best work nurturing college-ready students. That is why Noble is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.   Be Noble. Join our Mission today!

Reporting to the Managing Director Development, the Development Manager - Individual Giving and Events will be responsible for supporting the sites private revenue fundraising goal of $2.5 million and engaging donors through ongoing service activities. The roles' primary mission is to develop new donor relationships while also leveraging and cultivating existing relationships to create inspirational event experiences to drive retention and acquistion of new donors and stakeholders. Job Description In conjunction with Development Director, raise at least $250,000 from non-major gift individual giving and event sponsorship revenue per year and increase annually to achieve site scale. Responsible for visioning, planning, execution, and evaluation of site-wide events including but not limited to, Opening Day, MLK Day, Graduation, Annual Gala, and annual donor cultivation events. Identify new donor prospects and cultivate relationships that will result in broadening donor base for City Year Jacksonville. Assist the Executive Director and Development Director in the creation and implementation of the annual development plan and strategy - focused primarily on annual fund giving and event revenue. Support Site Boards (advisory, alumni, and associate boards) fundraising capacities. Support the implementation of Customer Relationship Management database (cychannel) and donor engagement protocol systems, maintenance, and reporting. Qualifications 1 + years of experience and proven track record of success in fundraising, event planning, nonprofit management; emphasis on corporate event sponsorship and relationship management is a plus. Demonstrated ability to prospect, cultivate, and manage new accounts. Experience managing volunteers in fundraising, event planning, and coordination efforts. High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative. Strong verbal communications skills and demonstrated ability to write clearly and persuasively. Demonstrated ability to think strategically and thorough understanding of strategic development. Thorough understanding of all components of a diversified funding base. Good computer skills and knowledge of database programs (salesforce a plus). Strong passion for and commitment to City Year’s mission of delivering high impact service to children and the Jacksonville community; developing young people in the corps as powerful civic leaders and life-long active citizens, and promoting and advancing the concept of voluntary national service. Willingness to wear City Year uniform on a regular basis and work irregular hours to ensure the success of events. Starting Salary is $40,000 or commensurate with experience. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Ednovate Background Ednovate launched its first school, USC Hybrid High, a personalized learning high school, in 2012. Since then, Ednovate has grown to five schools and is on a trajectory to continue to grow over the next several years. Ednovate is committed to serving in areas where students traditionally lack access to a quality college prep education by building tuition-free, safe, and high-performing public schools to serve neighborhoods that need it the most. Ednovate is currently planning for our next growth phase as we continue to fulfill our mission to make a positive multigenerational change within the communities we serve and in our profession. Position Description We are seeking an Operations Support Associate whose primary role will be to provide high-quality customer service and support for all operational matters at our schools and network office.  This will primarily entail managing and expanding the network help desk ticketing system. Additionally, this member of the Operations team will support the creation and tracking of project plans for each team quarterly goal in order to optimize resources and clearly identify a path to achieving each goal. The ideal candidate for this position is process driven, detail oriented and an excellent communicator who enjoys working with school-based leaders, staff and students.  The candidate needs to possess strong organization, attention to detail and self-management skills. This position will be a critical part of the Ednovate Support Operations Team, working closely with school leaders, school operations staff and teachers.  This position will report to the COO and will be based out of the Ednovate Support Team offices in South LA and Downtown, though some time spent in schools will be expected. The Operation Support Associate's duties include, but are not limited to: Help Desk Management Manage a help desk system for all network operations related concerns with a response rate within 48 hours or less for all tickets.   Manage/supervise the day-to-day operations of the Help Desk including setting standards and proper expectations to ensure our customers are receiving responsive and complete operational support services.  Ensure that tickets are properly assigned, documented, updated and closed daily. Collect real-time data to track trends and facilitate constant improvement in response to support where schools need it most. Train network and school staff members to standardize ticket submission and optimize their use of the help desk features. B2B / B2C, Experience "communicating" with 2nd & 3rd level support Help Desk Expansion Expand the existing help desk to be able to receive tickets in multiple operational and compliance categories, to include:  SIS, school nutrition, facilities, finance & budgeting, procurement, and attendance. Expansion to include leveraging Zen Desk features for customer support and data analytics. Collect and analyze new help desk data to drive Ops team resource planning and school support focus for next school year. Operations Project Management Support Work closely with the COO and Network Operations team to identify quarterly projects/priorities aligned to the strategic plan goals. Ensure all quarterly priorities have clear project plans that map resources and timelines to each project ensuring on-time achievement of each priority. Support network-wide events and initiatives to ensure cross team projects have clear plans, owners, mapped resources and lead times. Candidate Qualifications A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment Project management experience Basic help desk system administration experience Strong analytical skills Relentless results-orientation Ability to work collaboratively with a wide range of constituents Excellent interpersonal, verbal and written communication skills Strong organizational skills and attention to detail Knowledge of public education and charter schools preferred, but not required Belief that all Ednovate students will succeed in college and make a Positive Multigenerational Change Unwavering determination to do whatever it takes to help our students succeed Ednovate Non-Negotiables A history of high achievement and results Impressive work ethic ("good isn't good enough") Clear passion for Ednovate's Mission Obsessive attention to detail Serviced-focused mentality Application Process Interested candidates should begin the process by submitting an application through Ednovate's website at http://www.ednovate.org/careers Compensation Compensation will be commensurate with experience and qualifications. A comprehensive compensation plan will include a bonus incentive and a competitive benefits package. Statement of Non-Discrimination Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

City Year Chicago seeks an experienced, collaborative, and innovative Diversity Partnerships Director to support the City Year Chicago site in developing a broader lens of diversity, equity, and inclusion and sustaining partnerships within the community. Reporting to the Senior Director of People & Operations the Diversity Partnerships Director is responsible for driving strategy of diversity, equity, and inclusion work throughout the City Year Chicago site. The Diversity Partnerships Director will be the primary driver of City Year Chicago’s diversity and partnerships strategy to leverage all community assets to reach our key target audiences and expand its existing good will brand. To accomplish this, the Diversity Partnerships Director will manage local recruiter on strategic planning, goal setting and tracking, and ensuring high levels of success and accountability for results. Responsibilities Strategic Partnerships, Strategy Development, Collaboration, and Execution Manage local recruiter to establish and develop relationships to increase diverse recruitment pipelines for people of color from Chicago that generate applications to City Year Chicago.  Work with recruiter to execute outreach plan that will facilitate both organic and systemic recruitment leads and produce at least 125 applications to serve at City Year Chicago. Work with local recruiter to evaluate success of recruitment events occurring throughout the community. Work alongside the Senior Director of People and Operations managing existing partnerships that provide strategic benefits for AmeriCorps members. (i.e. housing, credentialing, living in Chicago). Work with site staff to create annual and long-term Diversity, Equity, and Inclusion (DEI) strategic goals and benchmarks. Lead analysis of current state of DEI work to determine priorities, recommendations, and action steps including more inclusive policies and procedures. Coordinate and leverage AmeriCorps member, alumni, and staff connections to inform and advance all local partnership efforts. Coordinate with all City Year Chicago internal departments in capturing, and communicating, the site-specific value proposition of serving with City Year. Diversity, Training, Facilitation, and Resources Work with department leaders to build a culture where staff are engaged and accountable in DEI efforts and understanding. Lead the DEI Committee to engage staff in this work and deepen our site’s DEI efforts Facilitate or secure external facilitators to foster dialogue (cultural competence, social justice, identity-work, etc.) amongst staff to create an environment of learning and support. Work towards establishing a baseline learning curriculum with DEI resources for staff. Collaborate with internal staff to support affinity or employee resource groups. Qualifications 5-7 years of professional experience in diversity, recruitment, or marketing experience Compelling communication skills to ensure connectivity to mission and appropriate style to diverse audiences. Experience in working with organizational leaders across departments to conduct analysis and generate insight regarding critical organizational questions Demonstrated ability to communicate and present ideas with clarity, credibility, humility and tact; lead with “the why” and apply emotional intelligence to projects and communicate. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback, and remain open and responsive to feedback Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects, execute strategic plans, delegate tasks, and manage progress against goals for self and others, while addressing barriers to success Ability to manage multiple projects in a fast-paced environment with competing deadlines and take initiative in managing several projects with the utmost attention to detail. Experience planning and executing high performance events. Possesses openness, responsiveness, approachability and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration. Ability to work well independently and in a collaborative team environment. Strong connection to City Year culture, values and mission, for more information visit: https://www.cityyear.org/about-us/culture-values Proficiency with Microsoft Office platforms required. Required Documents   A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where applicable. Additional quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce.