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Summary The Grant Writer is a full-time position primarily responsible for the writing and development of response to RFPs; government grant application; and foundation proposals and reports. Background Entrepreneurial Ventures in Education is a non-profit organization working to improve the educational performance and life opportunities of children who live in underserved  communities. Our flagship program, Phalen Leadership Academies, is a school turnaround operator that works to transform underperforming schools into high-quality schools that children need and deserve. Founded in 2013, PLA is currently  serving over 5,000  children across 14 schools. Over  90% of PLA scholars are eligible for free school meals. We have developed a model that has successfully partnered with public schools and districts to raise student achievement,  consistently transforming underperforming schools into A-rated schools. Our scholars experience significantly higher academic growth both at the local level and nationwide. Core pillars of the PLA model include rigorous curriculum; a coaching cycle that grows  educators; daily enrichment opportunities; and authentic partnership with families. At PLA, we believe that with the right education, all children can fulfill their tremendous innate potential. Position Overview The Grant Writer will help maximize financial support to Phalen Leadership Academies  by developing compelling responses to operator management opportunities, and seeking foundation and government grants that can increase the margin of excellence at our schools. Working under the supervision of the Chief Strategy and Development Officer, the Grant Writer will support the achievement of ambitious business development goals through research, analysis, writing, and editing for a broad range of audiences. The Grant Writer should exemplify intelligence, logic, empathy, tenacity, authenticity, and optimism. Ideally, you enjoy utilizing the writing process to go beyond a superficial response and do not quit until you find real substance. You are suspicious of answers that seem too easy and always want to know more. You are an optimist and hold a genuine belief in the potential of our students and communities that never falters. While the combination of a background in public education and large-scale grant writing experience is not a  requirement, you should ideally have a solid track record in one of the two areas; have worked in a fast-paced, high performing environment; and be prepared  for a steep learning curve. Essential Responsibilities · Write RFI responses for school management opportunities, as well as government and foundation grant proposals. · Develop interim and final grant reports. · Prepare project budgets and write budget narratives. · Research, identify and qualify funding opportunities from foundation, and government sources. · Initiate ongoing communication with key staff to analyze funding needs, gaps and opportunities. · Execute with exceptional fidelity PLA’s proven business development process. · Develop a deep understanding of program content to ensure integrity and quality of proposal writing. · Collect and synthesize information about PLA programs as needed to make strongest  case for support. · Manage efficient operational system to ensure accurate records and timely communication with funders; oversee grants calendar and maintain up-to-date database records for institutional partners. · Support fundraising for PLA’s summer learning and STEM programs. · Develop materials showing progress of PLA programs for donor updates and ongoing communications. · Perform other duties as assigned. Qualifications · Bachelor’s Degree required. · Broad knowledge of the principles and practices of writing winning proposals. · Combination of a background in public education and large-scale grant writing is highly preferred. Interested applicants should have a proven track record in at least one of the two domains and be prepared for a steep learning curve. · Successful work experience in fast-paced entrepreneurial environments. · 3-4 years of professional writing and project management experience, with a record of strong and creative problem solving. · Demonstrated superior writing, research, project management and organizational skills. · Must be able to simultaneously execute multiple assignments with quality and handle complex tasks in a fast-paced environment. · Adheres to the highest ethical standards, demonstrates empathetic disposition and good judgment. · Ability to understand the needs and interests of public agencies and foundations in order to communicate the short and long-term goals and priorities of PLA in a manner that is aligned . · Ability to handle problems as they occur, and follow through on all aspects of the position. · Ability to analyze and synthesize data and information from multiple sources and develop comprehensive recommendations. · Willingness and ability to work some evenings and weekends. · Knowledge of office and productivity software sufficient to function smoothly in a highly technology-based environment ( including but not limited to word processing,  spreadsheet , database, email, and web-based applications ) . · Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve. Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer . Please note that only candidates capable of working in the US Pacific and Mountain  Time Zones are currently considered .

The Impact Manager is responsible for driving the successful implementation of the WSWC service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of ACMs through a ten-month long journey of learning, reflection, and service in schools that builds student capacity and academic skills as well as the ACMs’ civic capacity and civic identity. Responsibilities Service Delivery and Impact: Oversee the execution of City Year’s Whole School Whole Child, based in holistic youth development best practices. Oversee the implementation of site program delivery components. This will include the design and creation of academic and behavioral intervention structures in and out of the classroom in partnership with school administration. Understand and use student data, data from teacher and AmeriCorps Member surveys, school and district level data, and classroom observations to impact achievement trends and identify opportunities to continually improve interventions, whole school and class service, and AmeriCorps Member performance. Create clear, realistic, and measurable objectives which align with City Year Denver program expectations and goals. Capture best practices and share with the larger City Year community of practitioners AmeriCorps Member Leadership Development: Guide AmeriCorps Members to meet their service performance requirement and leadership development potential. Ensure AmeriCorps Members are committed to student success and equipped to meet City Year standards as practitioners in the schools Inspire the team to embrace a culture of empowerment aligned to with the mission and vision of City Year leadership tools, team building exercises, rituals, and best practices Use Performance Management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps Member on a development plan to maximize leadership potential Help AmeriCorps Members develop civic identity by providing leadership and program experiences that align with the mission and vision of City Year Support the management of AmeriCorps Member Human Resources to meet graduation and post-graduation expectations Effectively translate information and messages from various stakeholders (the school, City Year, the Community) to AmeriCorps Members so they understand and are empowered but not overloaded Design and oversee after-school program that includes daily homework help and engaging clubs Service Partner Management: Build and cultivate relationships with key stakeholders to enhance service performance Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps Member talent and align with goals, expectations and intended outcomes of City Year. Maintain a strong presence in school and continually cultivate key relationships Use student data strategically to gain support for initiatives or interventions Coach AmeriCorps Members on developing productive partnerships with teachers and other student support staff Help cultivate local school and strategic community relationships to enhance service performance Access and leverage community resources in support of the program Conduct regular check-ins with school officials including principals, instructional leaders, and teachers Basic Qualifications Bachelor’s degree or equivalent experience Experience coaching young people and working with diverse populations Previous experience building successful partnerships to achieve mutually beneficial outcomes Previous experience working in teams or leading teams to achieve common goals Previous experience working in a school setting strongly preferred Previous management experience preferred Strong written and oral communication skills; demonstrated active listening skills Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources Strong data analysis skills Strong understanding of best instructional practices Spanish speaking preferred Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Manager is an effective people manager and talent developer who can directly coach 1 Senior AmeriCorps Member (Team Leader) and together lead up to 12 AmeriCorps Members in having a successful and rewarding year of service. The Impact Manager will develop and manage a partnership at the school house and community level to ensure the right conditions and resources are in place for City Year AmeriCorps Members to deliver attendance behavior, and course performance interventions to off track students. The Impact Manager will collaborate with City Year staff, school administration, faculty and community members to ensure AmeriCorps Members are trained and implementing high quality service. AmeriCorps Member Development & Program Delivery: Lead, manage, and coach a team of AmeriCorps Members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential. Model leadership that is animated by City Year's culture and values and create spaces that empower AmeriCorps Members to access the power of our culture and values in personally meaningful ways. This will be demonstrated by: Achieving 87% AmeriCorps Member retention by the end of the fiscal year by: Supporting Learning and Development Days and AmeriCorps Member training. Supporting the next fiscal year’s AmeriCorps Member recruitment by participating in interview days, recruitment events and confirmed ACM engagement throughout the year. Meeting end of year AmeriCorps Member survey rating targets: 75% of AmeriCorps Members rate the leadership of their Impact Manager as 4 or better on a 1-5 scale. 75% of AmeriCorps Members rate City Year as a leadership development experience as 3 or above on 1-5 scale. Ensuring 75% AmeriCorps Member survey completion on each survey given (4 times a year). Ensuring AmeriCorps Compliance and ensuring 100% of AmeriCorps Member files are complete and accurate each fiscal year by: Overseeing implementation of AmeriCorps Member management process. Tracking and documenting all infractions, suspensions, and exits. Completing all performance evaluations (with conversations) at Start of Year, Middle of Year, and End of Year. Managing and approving weekly timecards Managing and collecting all AmeriCorps Member graduation requirements School Partner Management: Build and cultivate a strong partnership with teachers, principal, school officials, and other key decision makers. Manage implementation of school partnership agreement and conditions for success (SOP): Meet end of year Service Partner survey rating targets: 95% of principals/liaisons are satisfied with the quality of service provided by the City Year team. Ensure 80% response rate on each partner survey given (2 times a year). Ensure all returning and new school partners are committed by the end of each fiscal year to continuing partnership by: Consistent meetings with school liaisons Develop school engagement strategies (ACM schedules, time on campus, school events, teacher partnerships, etc.) Coach Team Leaders on organizing and leading culture building activities and trainings within the school building Work with Impact Director to adapt model when necessary to meet changing conditions and needs Coach ACMs on how to build school relationships by understanding and meeting school/teacher needs Service Delivery & Impact: Implement City Year’s Whole School, Whole Child Tier 1 supports and Tier 2 interventions with a high degree of model fidelity to the right students, for the right dosage, at assigned schoolhouse(s) by: Leading a team of AmeriCorps Members to achieve service enrollment and impact goals: Enrolling xx students per AmeriCorps Member in Attendance, Behavior, and Math and English intervention. Ensure 80% of those students receive 15 hours of tutoring/coaching. Ensure 80% of those students improve over the course of the year. Enroll a designated number of students in after school, and manage after school programming and safety based on different models and requirements (if necessary) Achieving service implementation success: Ensuring school specific on-boarding and trainings are provided to your AmeriCorps Members. Managing teacher and faculty on-boarding to City Year partnership. Creating and managing focus lists for your AmeriCorps Members throughout the year. Creating and managing team schedules throughout the year. Creating and executing systems/processes to ensure AmeriCorps Members are creating and facilitating high quality tutoring/coaching sessions. Collaborating with Impact Director to successfully complete observation and coaching sessions of all AmeriCorps Members every 3 weeks. Collecting, tracking, and analyzing data to ensure ACMs are providing high quality service to their students in partnership with City Year Baton Rouge Evaluation team member: Collecting and submitting yearly state test scores, quarterly/trimester attendance rates and report card grades, monthly behavior assessments, birthdates, classroom assignment information, etc. Working with Evaluation team member to resolve data discrepancies. Ensuring access to students and tracking time spent with students. Reviewing data and working with AmeriCorps Members to review data entries. Qualifications Bachelor’s Degree required & 1-2 years of management/team leadership experience (Transcript Required) Demonstrated ability to communicate and present ideas with clarity, credibility, humility, and tact; lead with “the why” and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback, and remain open and responsive to feedback from others.Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers. Demonstrated ability to take initiative and operate in a proactive and solution-oriented manner; identify the information needed to solve a problem; link decisions to potential consequences and know when to escalate or seek guidance. Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism. Demonstrated ability to address and resolve team conflict effectively and tactfully. Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development. Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence. Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards.  To succeed in the Impact Manager role, a candidate must demonstrate proficiencies in the following areas: Executes to Results: Accurately determines the length and complexity of tasks and projects. Assigns priorities and time parameters and holds others accountable. Uses benchmarks and performance measures to track progress and intervenes to address barriers to achieving results. Relationship Development: Manages relationships with diverse group of internal and external stakeholders to help achieve service goals and AmeriCorps member development. Ability to connect to and relate to others; demonstrates openness, approachability, and understanding of other perspectives. Maintains and builds relationships by recognizing and responding to the needs of others. Communication: Communicates with confidence and credibility; provides a clear sense of direction. Tailors messaging to audience; anticipates and plans for questions; listens carefully and is responsive to feedback. Communicates decisions from the organization to direct reports in an inspiring and clear manner. Talent Development: Coaches 18-25-year-olds to grow throughout service year. Develops and coach one – two team leaders to lead their teams to success. Manages a diverse population. Willingness to grow and learn new skills based on what you ask of your direct reports. Ability to work with diverse peers and departments to create consistent corps experience Team Collaboration and Leadership: Leverages diverse strengths of team members to achieve desired results; coaches and empowers others to lead; addresses and resolves team conflict swiftly and effectively. Problem Solving and Decision Making: Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues. Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making. Civic Knowledge and Fluency in Education Reform: Actively seeks to understand current issues and debates related to national service and education policy and the impact they have on the communities we serve. Ability to articulate how City Years’ service helps advance education reform. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Philadelphia is seeking an Impact Manager (IM) who will lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director, the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will lead AmeriCorps members to experience a successful and rewarding year of service. Job Description Service Delivery and Impact Implement City Year’s WSWC service model with a high degree of quality to the right students at the right time, at the assigned schoolhouse(s) Develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance interventions, course performance interventions, and social emotional learning support for students Set and monitor clear, measurable, weekly and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization Drive results by ensuring timely and accurate collection of quantitative and qualitative data Regularly observe and coach AmeriCorps members in the development and implementation of data-informed tier 2 interventions that improve student achievement AmeriCorps Member Program Delivery and Experience Lead, manage, and coach a team of AmeriCorps members to achieve service performance standards requirements while developing their leadership potential Model leadership that is animated by City Year’s culture and values, creating spaces that empower AmeriCorps members to access the power of the culture and values in personally meaningful ways Utilize performance management tools to set expectations, identify strengths and areas for development, and to find ways to maximize leadership potential Service Partner Management In collaboration with Impact Director, build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders Lead on the development and implementation of school partnership agreements, maintaining a strong leadership presence in school to advance conditions for success Organizational Initiatives & Site Support Engage in structured discussions and trainings on diversity, inclusion, equity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site Lead on selected network initiatives, such as creating baseline trainings, collateral, and tools or serving as a leader for special initiatives at Summer Training Academy Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees Travel to and a ttend overnight conferences including Academy, a week-long training conference for City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies: Civic Knowledge & Fluency in Education Practice & Reform:  understands national service and education environment in which City Year operates; applies industry insight to strengthen partner interactions; knowledge of education policy, public education funding, school and district operations Communication: clearly articulates information and ideas orally and in writing; translates mission and vision from organization level to AmeriCorps members; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback Executes to Results:  accomplishes tasks on time with high quality; accepts accountability and takes initiative; achieves transformational results with students from under-resourced communities in the classroom, school, or network/multiple-school levels Problem Solving and Decision Making: applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Relationship Development:  uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year’s mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, including school and community partners both internal and external to City Year Team Collaboration & Leadership:  values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization Talent Development: challenges and encourages professional growth of others; provides ongoing coaching to motivate others to achieve their maximum potential; takes a systematic approach to meeting the organization’s future leadership needs Additional Qualifications Bachelor’s degree or extensive City Year experience Candidates with a background in education preferred Proven record of setting high expectations and holding self and team accountable for performance goals Aptitude for developing diverse talent through performance plans, reviews, and leadership opportunities Commitment to and experience with community service, national service, and/or the development of young people as leaders Efficient time management skills: ability to meet deadlines and prioritize multiple projects Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Passion for education and youth development Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit and resilience To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

At City Year, our mission is to ensure every child succeeds through closing gaps in high-need schools. We are looking for passionate young people to dedicate a year of service as City Year AmeriCorps members and impact students as tutors, mentors, and role models. We are seeking a Regional Recruitment Manager to inspire these young people to join our mission and serve as a City Year AmeriCorps member. You will contribute to our work by establishing, developing, and sustaining community partnerships that create a pipeline of talented and diverse applicants ages 18-25 for the City Year AmeriCorps member program. You will be responsible for establishing new and leveraging existing partnerships with a variety of local organizations that are focused on serving youth across all the neighborhoods of Tulsa, OK to increase awareness of the opportunity to serve with City Year. You will be immersed in the community, and this position may require significant travel in and around Tulsa, OK to establish effective relationships that will compel young people to apply and serve with City Year. Reporting into the Regional Recruitment Director for the Central Region, you will work collaboratively with both the National Recruitment and Admissions department and City Year Tulsa team adding recruitment capacity to generate leads and applications for the City Year network. Job Description Customer-focused Lead Management and Application Generation Develop relationships and communication strategies to cultivate leads through the City Year application process. Utilize lead management process to identify and cultivate leads through targeted, customer-focused multi-channel (phone, online, in-person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience.  Engage and support leads interested in serving at City Year in application submission. Marketing Activities Build relationships and execute local marketing efforts within partnership accounts to measurably raise awareness, familiarity, and understanding of City Year to prospective applicants throughout the greater Tulsa area. Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. Manage, Grow and Develop Partnerships Develop a plan with and for City Year staff to build strong relationships with key stakeholders such as university/community college career counselors, youth program directors and administrators, high school guidance counselors, and community leaders that will produce a consistent and strong applicant pool. Develop and coordinate presentations at area career fairs, targeted student group meetings and classes, and tabling events.  Create innovative approaches to reach and communicate with groups of eligible prospects and student populations. Develop and manage partnerships and key strategic relationships with the goal of expanding the reach of the national recruitment team with your local market. Performance Analysis and Strategy In conjunction with team leadership, develop engagement strategies through use of historical data. Regularly compare activities to applicant and confirmation yield and assess ROI for activities.  Utilize established AmeriCorps member profile to identify trends in successful applicants from portfolio accounts. Use real-time data to report on progress and course correct recruitment activities and strategy as necessary. Develop Strong Internal Relationships Build and manage a strong relationship between City Year Tulsa and the Regional Recruitment and Admissions Team supporting best practice sharing, collaborative problem solving, and collective achievement of filling the City Year corps with highly qualified and diverse AmeriCorps Members. Qualifications 2-4 years of experience; 1-2 years of experience in relationship development with institutions such as colleges, high schools, clubs, and community-based organizations to meet organizational objectives. Strong cultural competency and passion for diversity, inclusivity, equity, and belonging work Personable and thoughtful approach to engaging diverse groups, particularly young adults.   Strong oral and written communication skills for internal and external audiences. Ability to deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Problem-solving and analytical skills Exhibit a passion for City Year’s mission and values . Demonstrated ability to work with individuals with diverse backgrounds, interests, and skills. Ability to travel frequently; includes having a driver’s license (personal vehicle a plus, approved work-related mileage will be reimbursed). Sales, customer service experience a plus Volunteer, corporate, or academic recruitment experience a plus Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Recruitment and Admissions Coordinator is responsible for engaging prospective City Year AmeriCorps members through the management of a Customer Relationship Manager (CRM) to support the regional recruitment and admissions team’s goal of building a pipeline of 18 - 25 year-olds for the City Year AmeriCorps member opportunity. Job Description An  inspiring and relatable communicator, the Recruitment and Admissions Coordinator will work cross departmentally (Recruitment and Admissions) to;   Implement a customer service engagement strategy for building rapport with young adults learning more about the City Year experience and benefits.   People centered lead management and application  cultivation with effective decision making to adapt to multi-channel communication preference of prospect.   Effective at rapport and relationship building  with prospective City Year AmeriCorps Members to ensure they are well informed about City Year and the AmeriCorps member experience and benefits;   Customer Service Delivery: Implement a comprehensive communication and customer service plan; direct responses to general email and telephone contact for City Year locally as well as regionally; respond to and route inquiries to appropriate team(s).   Virtually recruit and attend recruitment events as needed   Support the Chicago based admissions manager to facilitate the hiring process for 250+ City Year AmeriCorps members.   This will include but is not limited to scheduling interviews, following up with references, reviewing applications and preparing confirmed City Year AmeriCorps members for their service in Chicago.    Implement City Year's business process for Customer Relationship Manager (Salesforce) Qualifications   1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community based organizations to meet organizational objectives   Highly energetic, charismatic approach to engaging diverse groups, particularly young adults   Ability to deliver strong and inspirational messages  for internal and external audiences via multiple channels (Email, Text, Phone Calls)   Adept in calendar management, event planning, and logistics management   Passionate about working on a team and positively contributing to team culture   Analytical skills and problem solving skills, finding both short term and long term solutions   Exhibit a passion for City Year’s mission and values   Preferred Qualifications  Bachelor's degree or equivalent experience.   City Year or National Service Program Alumni   Sales, customer service, or human relations experience.   Volunteer or academic recruitment experience.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Job Summary The primary role of the mental health services specialist is to assist City Schools in meeting the requirements of The Safe to Learn Act 2018 §7–1511 by managing and expanding the collaborative mental health network to provide behavioral health and wraparound services to students who exhibit behaviors of concern that impact the educational program and student learning.     The mental health services specialist shall: Coordinate existing mental health services and referral procedures for the collaborative mental agencies mental health agencies that provide services within the City School. Work in collaboration with the Behavioral Health System Baltimore, Baltimore City Health Department, the department of social services, BCARs and other local entities that provide mental health services. Ensure that a student who is referred for mental health services obtains the necessary services; Maximize external funding for mental health and wraparound services. Serves as City Schools’ point person and cross-department contact for development and implementation of policies and procedures related to mental health services as required by The Safe to Learn Act 2018 and ensure that City Schools’ forms and communications materials correctly reflect these policies and procedures. Essential Functions Serves as the City Schools representative at the monthly mental health lead agencies meeting. Monitors the implementation of additional services through the MOU process to add additional schools to the roster of schools receiving collaborative mental health services. Reviews the monthly report of activities conducted and services provided in schools that have an individual MOU. Ensures that effective policies and procedures are in place to facilitate the provision of services to each eligible student. Monitors and resolves school district-wide issues relating to the identification of and provision of mental health services. Collaborates in the development of professional learning for district- and school-based staff, families, partners, and others. Designs and facilitates professional learning experiences, as needed. Oversees data tracking and monitoring of outcomes related to mental health support Liaisons with the office of Related Services to develop a district wide matrix of mental health services for all schools. Assists in the assignment of team members to provide of crisis support as needed. Monitors visits to schools to observe mental health providers and their programs. Resolves issues in schools regarding mental health programming. Work cooperatively with schools to resolve student mental health issues related to Pre-k-2 suspensions. Desired Qualifications  Bachelor’s degree in public health, counseling, social work, psychology, education, or a related area. Degree must be from an accredited college or institution. Master’s degree (preferred). Documented experience in managing mental health support. Experience with providing support activities for students and their families.

WorkMonger, an algorithm enabled talent matching service for the education sector, seeks a dynamic and detail-oriented, remote marketing associate to help lead our content, email, and social strategy. Responsibilities: Develop a weekly Leaders in Education newsletter to be distributed to over 65k users and own the open and engagement metrics for the newsletter. Create a monthly Hiring in Education newsletter focused on employer needs and pain points and own the associated open and engagement metrics. Brainstorm and outline two to four blog posts/topics per month to direct outsourced writers. Edit, revise, and customize content produced by writers for our brand voice. Create and author marketing collateral for sales enablement including special promotions and campaigns. Create and design email templates using templating software (BEE Free). Author one webinar per month including the associated visuals and PowerPoint accompaniment. Manage and exert ownership over the totality of our marketing lists and databases. Responsible for managing the in-house email system (Sendy). Develop the content for one to two infographics per month that will be designed by our graphic designer. Record and host one to two podcast interviews/episodes per month and promote the podcast(s) across our distribution channels. Own our social media channels including content development, distribution, measurement, and strategy across all of our social properties. Curate, research, collect, and annotate external content for use and promotion across channels, including the weekly and monthly newsletters as well as social media. Provide support to the Director of Marketing as required. Co-create thought leadership content with the CEO and other members of the WorkMonger team Serve as a thought partner in all parts of WorkMonger’s strategy. Other responsibilities as assigned. Requirements: Four year degree required. 1-3 years of marketing experience. Knowledge of social media strategy and measurement 1-2 years experience developing content for an inbound marketing and associated SEO content strategy. Technical mindset and willingness to learn new technologies. Image editing competencies. Either basic Photoshop skills or Canva experience. Understanding of layer based design concepts preferred. Strong written and oral communication skills. Passion for, and experience with, social media and marketing. Additional Qualifications: The ability to manage a diverse workload, competing priorities and deadline sensitive projects. A commitment to setting and meeting long-term & short-term goals. Demonstrated experience in planning, organizing and prioritizing using measurable outcomes. Strong knowledge of marketing strategy, social media engagement strategy, brand management, and external communications. Ability to contribute to the development and support of a positive team culture. A deep commitment to shared success. A high level of professionalism, customer service orientation and attention to detail. A desire to innovate and support an entrepreneurial organization. Ability to adapt, think critically, and work in a constantly-evolving environment. Technical expertise in Microsoft Office Suite/GSuite, cloud-based systems and database management. Personal Characteristics: A deep passion and commitment to making a positive impact in the world. A belief that every individual is uniquely gifted and has something of value to contribute to society. An excitement at the opportunity to build WorkMonger and help scale our impact. Hard working, enthusiastic team player with a “can do” attitude and a willingness to roll up their sleeves and do whatever it takes to support organization priorities. Independent, organized self-starter and problem-solver who takes initiative to identify and assist in resolving problems, both within and beyond areas of direct responsibility. Ability to maintain a professional demeanor, positive attitude and the highest ethical standards at all times, especially during high-pressure periods. Ability to thrive in a fast-paced, entrepreneurial environment with ambiguity and shifts in scope of duties. Willingness to occasionally travel for in-person team meetings 1-2 times per year. Overview of WorkMonger: WorkMonger  is an online, profile-driven, algorithm-enabled, matching service for hiring or seeking non-teacher positions in the broader PreK-12 education sector. Our goal is to enable better, faster, cheaper hires than alternative hiring solutions and to become the dominant hiring tool and service in the social sector. WorkMonger serves all types of organizations in the education sector, including public charter schools, school districts, education non-profit organizations, education foundations, education support organizations, education technology companies, state education agencies, and more. WorkMonger serves talent of all levels (entry-level to C-level) across a variety of non-classroom-based functions, including academic roles (principals/school leaders, instructional coaches, curriculum design, etc.) and non-academic roles (finance, operations, data, talent, marketing, strategy, fundraising, etc.). Location, Compensation, and Key Considerations: This Position is Remote/Virtual: You may live anywhere in the United States. This role is full-time (40 Hours Per Week). Compensation for this role is between $28,000 and $32,000 depending on experience. As a young, small organization, WorkMonger does not yet offer benefits. This role reports to WorkMonger’s Director of Marketing Candidate must have access to a laptop, high-speed internet, phone service, and Microsoft Office.

WorkMonger, an algorithm-enabled talent matching service for the education sector, seeks a dynamic and talented Content Writer to create compelling blog posts, white papers, sales and service enablement materials, webinars, PowerPoints, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with experience in the education sector, a strong writing portfolio, a bachelor’s degree and relevant work experience. Responsibilities: Manage the full-cycle development of four long-form (3,000+ Word) blog posts per month focused on both our JobSeeker and Employer audiences as well as our two media properties (WorkMonger and TrulyHired). Create content marketing campaigns to drive employer leads and JobSeeker enrollment. Use SEO best practices in writing to generate traffic to our sites. Regularly produce various content types, including email, social media posts, blogs and white papers. Actively manage and promote our blog, as well as pitch articles to relevant third-party platforms. Edit content produced by other members of the team. Analyze content marketing metrics and makes changes as needed. Collaborate with the entire WorkMonger team to create innovative content ideas. Research education sector job seeking and employment topics (combining online sources, interviews, and studies). Write clear marketing copy to promote our products/services. Prepare well-structured drafts. Proofread and edit blog posts before publication. Submit work to editors and reviewers for input and approval. Coordinate with marketing and design teams to illustrate articles. Conduct simple keyword research and use SEO guidelines to increase web traffic. Promote content on social media. Identify stakeholder needs and gaps in our content and recommend new topics. Ensure all-around consistency (style, fonts, images and tone). Update website content as needed. Requirements: Four year degree required. Bachelor’s degree in English, Journalism or a related field preferred. Experience in the education sector and/or educational equity strongly preferred. Knowledge of digital marketing tactics, including SEO, email marketing and web analytics. Excellent writing skills, as well as the ability to communicate and collaborate effectively. The ability to consistently meet tight deadlines. At least two years of experience writing for a B2B and B2C audience. Proven work experience as a Content Writer, Copywriter, or similar role. Portfolio of published articles. Experience doing research using multiple sources. Familiarity with web publications. Excellent writing and editing skills in English. Hands-on experience with Content Management Systems (e.g. WordPress). Ability to manage and direct the editorial workflow. Additional Qualifications: The ability to manage a diverse workload, competing priorities and deadline sensitive projects. A commitment to setting and meeting long-term & short-term goals. Demonstrated experience in planning, organizing and prioritizing using measurable outcomes. Ability to contribute to the development and support of a positive team culture. A deep commitment to shared success. A high level of professionalism, customer service orientation and attention to detail. A desire to innovate and support an entrepreneurial organization. Ability to adapt, think critically, and work in a constantly-evolving environment. Technical expertise in Microsoft Office Suite/GSuite and cloud-based systems. Personal Characteristics: A deep passion and commitment to making a positive impact in the world. A belief that every individual is uniquely gifted and has something of value to contribute to society. An excitement at the opportunity to build WorkMonger and help scale our impact. Hard working, enthusiastic team player with a “can do” attitude and a willingness to roll up their sleeves and do whatever it takes to support organization priorities. Independent, organized self-starter and problem-solver who takes initiative to identify and assist in resolving problems, both within and beyond areas of direct responsibility. Ability to maintain a professional demeanor, positive attitude and the highest ethical standards at all times, especially during high-pressure periods. Ability to thrive in a fast-paced, entrepreneurial environment with ambiguity and shifts in scope of duties. Willingness to occasionally travel for in-person team meetings 1-2 times per year. Overview of WorkMonger: WorkMonger  is an online, profile-driven, algorithm-enabled, matching service for hiring or seeking non-teacher positions in the broader PreK-12 education sector. Our goal is to enable better, faster, cheaper hires than alternative hiring solutions and to become the dominant hiring tool and service in the social sector. WorkMonger serves all types of organizations in the education sector, including public charter schools, school districts, education non-profit organizations, education foundations, education support organizations, education technology companies, state education agencies, and more. WorkMonger serves talent of all levels (entry-level to C-level) across a variety of non-classroom-based functions, including academic roles (principals/school leaders, instructional coaches, curriculum design, etc.) and non-academic roles (finance, operations, data, talent, marketing, strategy, fundraising, etc.). Location, Compensation, and Key Considerations This Position is Remote/Virtual: You may live anywhere in the United States. This role is part-time (20 Hours Per Week). Compensation for this role is between $15,000 and $20,000 depending on experience. As a young, small organization, WorkMonger does not yet offer benefits. This role reports to WorkMonger’s Director of Marketing Candidate must have access to a laptop, high-speed internet, phone service, and Microsoft Office.

Join National Heritage Academies (NHA) as a Board Relations Representative. This position will report directly to the Manager of Partner Services and will be responsible for maintaining relationships with its partner school boards to ensure a strong alignment between the boards and NHA. The Board Relations Representative will assist boards with compliance issues, provide company information and school performance data, and help with the charter renewal process. The ideal candidate will possess three or more years of experience in a highly relational profession, have an interest in charter schools and educational reform and have a familiarity with school's curricula, budgets, hiring and similar matters. This position will be supporting schools in the Louisiana area. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will be a regional remote employee based out of Louisiana for the corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 350 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Serve as a liaison between the school board, charter authorizers, and NHA Assist in the charter renewal process for assigned schools by coordinating activities and assuring submittal dates are met and the board is prepared for renewal visits Assist the board in recruiting replacement board members as need Attend board meetings and record meeting minutes Oversee compliance reporting Assist the board president with the creation of meeting agendas Monitor and assist with board fund requests Know important board documents (management agreement, charter contract, etc.) Requirements Bachelor's Degree in Business, Marketing or Communications or equivalent focus of study 3+ years of experience managing key business, customer or government relations Strong interest in charter schools and educational reform Excellent written and oral communication skills Detail oriented with strong follow-up skills Candidate must be located in Louisiana Willingness to travel as needed - some overnights required To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Manager of Government Relations. This position will report directly to the Director of Government Relations and New School Development and will be responsible for completing the activities necessary for NHA to be successful in achieving its government relations objectives while leading a team. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Set and implement the strategic direction of NHA's government relations initiatives with the Director Interview, hire, develop and mentor effective Government Relations Associates as assigned Produce memos and reports alongside Government Relations Associates to ensure legislative activities are communicated effectively to the organization Maintain a broad understanding of key legislators and stakeholders within each state in which NHA operates Work with NHA's team of lobbyists to analyze policy and legislation and provide feedback that protects NHA's autonomy and operating model Develop grassroots advocacy efforts on behalf of partner schools Attend meetings on the department's behalf to represent the government relations initiatives put in place Create and share best practices for communications to key stakeholders Conduct weekly O3s with direct reports Additional duties as assigned Requirements Three to five years of legislative, research, or advocacy experience is preferred Bachelor's degree is preferred Evidence of strong writing experience in a professional setting is preferred Strong communication skills - information-gathering writing, editing, talking, and listening - with an ability to work with a variety of internal and external stakeholders Excellent organizational skills utilized to prioritize workload in a fast-paced environment with changing deadlines Ability to effectively manage multiple projects and resourcefulness to seek solutions Ability to travel regularly as assigned and represent NHA with external stakeholders Ability to work collaboratively in a team environment Ability to start assignments promptly, complete tasks quickly, and work independently To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

The Regional Recruitment Manager, located in Los Angeles, is responsible for creating a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director who may be off - site. Job Description Recruitment Plan Implementation  – Secure applications from primary and incubator accounts. Application goals are based on market, regional / national relations, and historical data. Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. Manage, Grow, and Develop Partnerships  – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio. Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team. Model best - practice relationship building Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of Recruitment in a local, regional, and national context. Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals. Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. Recruitment Events and Activities  – Plan and implement 2 - 4 external engagements per week. Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling. Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work. Marketing Activities  – Execute local marketing efforts on campuses and at adjacent locations; measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools. Build relationships within portfolio accounts that generate media opportunities. Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. Customer Focused Lead Management and Application Generation  – Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience. Engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy  – In conjunction with team leadership, develop engagement strategies through use of historical data. Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities. In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools. Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Team Growth and Development  – Contribute to weekly calls with regional team to maintain connections and foster collaboration. Manage Talent  – May manage at least 1 campus - based Recruitment Ambassador at top tier school partner to supplement campus engagement. Conduct regular check in calls and hold them accountable to marketing and activity goals. Contribute to team effort by accomplishing related results as needed. Qualifications 1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community based organizations to meet organizational objectives. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Strong written communication skills for internal and external audiences. Deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Analytical and problem solving skills, finding both short term and long term solutions. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the Region and occasionally, to multi - day events nationally. Preferred Qualifications College degree or equivalent experience. Recruitment or service experience. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Manager is solely responsible for the specific implementation of the Whole School Whole Child service model at an elementary school, middle school, or high school.  Responsibilities Managing and coaching a team of 8 - 15 AmeriCorps members providing a clear vision, systems and structures, and professional development to empower and motivate them throughout the year. Serving as a trusted advisor to principal and school staff by serving as a member of the school’s Instructional Leadership Team, holding regular meetings with the administrator, maintaining a strong presence in school, working collaboratively with administration and staff to implement the Whole School Whole Child model, and building a bridge between AmeriCorps members and the school so that their work with students is setup for success. Inspiring your team to embrace City Year’s culture and the belief that all students can achieve great things in school and life regardless of their socio - economic background or current academic proficiency. Developing a team culture that utilizes student achievement data to inform all instructional decisions and embraces grit, an entrepreneurial spirit, and a growth mindset. Observing and coaching AmeriCorps members to actively pursue student achievement results through consistently strong instruction and sound lesson planning. Providing a strong foundation of intervention management that will ensure regular access for tutoring, protected AmeriCorps member schedules, and a consistent feedback loop for learning. Developing AmeriCorps members professionally and empowering them to leverage leadership opportunities and actively pursue professional growth during their service year. Investing in the learning and development of AmeriCorps members so that they can translate their experience in City Year to any future professional or academic endeavor. Qualifications Leadership Coaching or leadership experience strongly preferred (sports coaches, educational coaches, etc.) Ability to relate with and inspire 18 – 25 year olds. Believes in young people as agents of social change. Exhibits a high level of accountability, project execution, and personal responsibility. Demonstrates grit, an entrepreneurial spirit, and a growth mindset. Ability to mobilize diverse, young groups towards achieving ambitious goals. Communication Ability to communicate openly and respectfully with a diverse community. Exhibits excellent customer service and is consistent with follow-up. Experience navigating difficult conversations around performance, interpersonal and inter-team conflict, race, gender, sexuality, class, education reform, and/or diversity. Relationship Development Ability to identify potential partnership problems, analyze issues, and extrapolate appropriate solutions to strengthen relationships. Ability to navigate multiple schoolhouse relationships, at times with competing priorities, to implement Whole School, Whole Child model and pursuing student achievement result. Invests in Impact Manager team collaboration and development to demonstrate strong leadership and teamwork for AmeriCorps members. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

TCDD MISSION:   The mission of the Texas Council for Developmental Disabilities (TCDD) is to create change so that all people with disabilities are fully included in their communities and exercise control over their own lives. POSITION OVERVIEW:   Per a Governor’s Executive order, the Texas Education Agency is the designated state agency for TCDD, and as such provides administrative support to hire and select the best talent to support TCDD’s mission. TCDD operates as a separate government entity of TEA and manages its federal award separately. TCDD offices are located on E. Oltorf in Austin, Texas. TCDD is governed by a 27-member governor appointed Council. The Texas Council for Developmental Disabilities (TCDD) is seeking a senior-level Grant Management Director to join our team and play a critical role in overseeing and supervising the grants team and monitoring assigned grant projects approved by our Council. The Grants Management Director is responsible for the accountability of federal grant funds and monitoring them for compliance in accordance with state and federal laws, rules and regulations, and TCDD policies and procedures. Fiscal monitoring of grants may include monitoring budgets and workplans, processing quarterly reports, annual continuations, program revisions, grantee reimbursements and writing final project reports. The Grants Management Director is also responsible for developing and providing division strategic direction, quality assurance, and technical assistance. The Grants Management Director supervises a staff of three Grant Coordinators and provides oversight to their activities and assignments, conducts performance evaluations, training and continuing education. The Grants Management Director may provide input into the development of new initiative proposals, executive summaries and the review of grant applications. The Grants Management Director provides excellent customer service and support and is the liaison between grantees, Council members and TCDD division leads. The Grants Management Director will report outcomes at quarterly Council meetings to inform and support Council funding decisions and may provide input to the Annual Performance Progress Report (APPR). The Grant Management Director is expected to work independently and use initiative to perform essential functions. This position may require minimal travel within the state of Texas to perform on-site monitoring, attend grantee events and council meetings. This position reports to the TCDD Executive Director. TCDD is responsible for awarding and administering over $3 million in federal funds to organizations that assist people with developmental disabilities to achieve their potential for independence, productivity and integration into their communities by awarding grant funds to subrecipients who develop a comprehensive system of service and supports in Texas. The Grants Management Director may be responsible for monitoring between 5-10 grants during the grant’s life cycle, which can range from 1 year to 5 years. Please note that a resume and tailored cover letter is a required attachment for applying to this position. Incomplete applications will not be considered. Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application. ESSENTIAL FUNCTIONS: Oversees and develops the strategic direction of grants monitoring including the establishment and update of policies and procedures and grants manual for staff and grantees that are consistent with federal and state guidelines. Provides reports and analysis of department functions to executive leadership and Council members. Develops and monitors division budget requests and expenditures. Serves as the liaison between grant, Council members, and TCDD communications, policy and operations divisions. Oversees the programmatic and fiscal monitoring of grant funds assigned to TCDD programs, and for budgets and workplans of assigned grantees. Responsible for processing and approval of quarterly reports, annual continuation applications, program revisions, grantee reimbursements, and final project reports. Provides quality assurance to the monitoring process through review and approval of activities performed by staff. Design retention and documentation policies and assist in the identification and development of electronic monitoring systems. May assist with data collection and reporting outcome activities from workplans for the Annual Program Performance Report. Oversees technical assistance services provided to grantees and staff. Identifies areas of need for training and makes recommendations to improve federal grant operations. Stays abreast of changes made to the Code of Federal Regulations (CFR) and Uniform Grants Management System (UGMS). Adjust policies and procedures related to technical assistance and ensure grantees and staff are complying. Oversee the grants data collection and monitoring tools and make recommendations for updating and or changing reporting system and forms as needed. Develops and provides customer service support to colleague organizations, grantees, or other external organizations related to federal grants. Reviews stipend, new grant and annual continuation applications and provides analysis to Council members to inform funding decisions. Evaluate and provide summary of workplan and budget justifications that outline whether proposed expenses are allowable, allocable, and reasonable. May recommend edits and conduct negotiations if needed. Hires, counsels, trains and evaluates the work activities of three Grant Coordinators to assure timely completion of assignments and quality of work is performed to meet Council standards and division goals and objectives. Assures staff follow policy and procedures pertaining to federal, state, and TCDD grants monitoring requirements. Provide professional development and ongoing training as needed.   Qualifications   MINIMUM QUALIFICATIONS: Education:  Graduation from an accredited four-year college or university. A degree in Business Administration, Public Administration, Accounting or Finance is preferred.  Experience:  At least six (6) years of experience in monitoring federal grants and contracts with an understanding of federal compliance in accordance with federal laws, rules and regulations. At least three of those years should be in a leadership or supervisory capacity or experience with general management and operations. At least 3 years of experience is required in using budget and accounting principles and/or fiscal management applications to document accountability and monitoring of grant funds and expenditures. Substitutions:  Each additional year of related experience above the required minimum may substitute for education on a year-for-year basis. OTHER QUALIFICATIONS: Be familiar with federal and state policies and procedures, principles, regulations, and guidelines for federal grants management. Use of the Uniform Grant Management Standards (UGMS) and the Code of Federal Regulations (CFR). Highly skilled in budgeting, accounting principles and fiscal management of grant funds. Have negotiating and communicating skills and be able to present technical information orally and in writing to various audiences. Highly skilled in reviewing financial reports and the ability to analyze reports and report on information to internal and external audiences. Outstanding personnel management skills and the ability to direct the work activities of others. Excellent and positive customer service support to diverse organizations Ability to develop, complete, and oversee strategic goals, objectives, activities and evaluation measures. Experience with developing policies, procedures and training programs. Ability to provide technical assistance and guidance to others in the development and implementation of program activities. Maintain effective working relationships with diverse groups both as a team and as a leader. Skill in handling conflict while maintaining an effective working relationship with staff, Council members and grantees. Superior computer skills and the ability to operate Microsoft software programs. Be willing to learn financial management or database software programs. Excellent writing skills with the ability to produce written reports from collected data. Be able to work independently and the ability to manage time effectively. Skill in planning, coordinating, and multi-tasking, with the ability to complete complex projects on schedule. Meticulous attention to detail when reviewing budgets, workplans and numbers. How to Apply for a TCDD Position  TCDD receives human resources services from the Texas Education Agency (TEA). All applicants are required to enter their employment applications using TEA’s Centralized Accounting and Payroll/Personnel System (CAPPS). Learn  how to apply for a position  with TEA using CAPPS. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference. Additional Military Crosswalk (occupational specialty code) information can be accessed   here . This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries.   Only candidates selected for interview will be contacted.

Manager - Federal Grants -  Under the leadership of the Director of Data Monitoring and Compliance the Manager is responsible for providing leadership, guidance, professional development, and technical assistance at a senior level for Title I grants management in accordance with federal regulations and guidance. Essential Functions  Provides overall leadership and technical assistance for all aspects related to Title I monitoring and compliance. Advises Data Monitoring and Compliance director on all matters related to Title I programs, policies, and initiatives Collaborates with the Director to identify priorities and needs for the purposes of developing results against system-wide and division metrics. Provides guidance, technical assistances and capacity building professional development to central office and school based staff to ensure compliance with all Title I requirements, Supervises the monitoring and tracking protocol of selected Title I components such as the spending of grant dollars, assignment of staff, and the implementation of Title I funded programs and activities. Serves as the point of contact for all MSDE and Federal monitoring activities for Title I. Completes all Title I related master plan documents, grant proposals and reports, ensuring all are submitted accurately and in a timely manner. Desired Qualifications  Bachelor's degree and 5 years of relevant experience; Master's degree and 3 years of relevant experience, or PhD. and 1 year of relevant experience. Five years leadership experience in K12 administration to include the direct application and/or interpretation of Title I regulations and responsibility for the management of grant funded programs. Thorough knowledge of Title I and ESEA (NCLB) guidelines and requirements.

  We're looking for a passionate and driven all-star to join our team. If you have the mindset of a champion, are motivated by doing meaningful work and driven to create lasting change for students and families, come join our high-performing, passionate team!   About Us Education Opens Doors’ primary focus is to open doors for middle school students from historically underserved communities by providing rigorous, culturally relevant college and career access curriculum during the academic school day. EOD is an innovative 501(c)(3) nonprofit that believes all students deserve the opportunity to pursue their limitless potential. We are redefining the status quo around college and career access by legitimizing and increasing exposure to college and career knowledge for all middle school students through intentional partnership with schools and teachers.   EOD Core Values Purpose Driven Equitable Life-long Learners Empathetic Innovative   About Our Star Player The Director of Programs will play an integral role at EOD, and is a senior leader at the organization. The Director of Programs sits on the Senior Leadership team and is poised to consult and influence the strategic direction of the entire organization, as well as drive the program function.  They will be responsible for setting vision and direction for the overall program team and managing key stakeholder relationships. In addition, this person is responsible for leading and coaching a dynamic team of Impact Managers, who partner closely with classroom teachers to implement the EOD program. Given the tremendous potential for influence and impact, this is a key role at Education Opens Doors.   The Star Player will demonstrate Vision, initiative, and self-awareness A leadership mindset: passionate about leading effective teams through intentional coaching and feedback mechanisms Adeptly build and manage relationships with various stakeholders and constituencies to accomplish goals through strong interpersonal skills and emotional intelligence Ability to communicate effectively through oral and written communication, including formal presentation skills Openness to new ideas and ability to embrace change in a fast-moving, start up environment Achieve organizational and program goals through teamwork and collaboration   The Play Book Effective Team Management: Initiate and set goals with the program team in alignment with the strategic plan Build systems and procedures to implement an effective, efficient, and high quality program Develop evaluation strategies to monitor performance and determine the need for improvements Provide individual and team oversight and coaching in key areas, in order to: assist staff with site retention, growth, and problem solving lead and coach program team through teacher and administrator relationships and challenging circumstances Organize and facilitate monthly site management meetings by setting agendas and maintaining continuity in order to: share and disseminate information address training needs and provide feedback to staff coordinate site consultation to provide opportunity for problem solving and mutual support create cohesive working groups leading to intentional, productive collaboration Ensure quality management of partnerships and effective project management Cultivate External Relationships Collaborate with the Director of Strategic Partnerships to secure sustainable partnerships Steward key relationships to increase support for EOD in the community Connect with administrators, community organizations, and other key stakeholders in order to share the EOD program, build relationships and investment with existing and potential stakeholders, and secure and/or maintain partnerships. Contribute to overall vision and goals of Education Opens Doors Maintain a supportive work environment and positive staff culture Ensure that data and curriculum team activities are aligned with organization vision Assume lead role in hiring and onboarding for Impact Manager team in order to ensure the hiring of qualified personnel   Qualifications Bachelor’s degree in a relevant field (Education, Business, etc.) Minimum of two years program experience including demonstrated success developing, evaluating, and successfully operationalizing programs Experience leading successful teams and coaching individual contributors Strong project management skills resulting in measurable successes and program growth Record of results of building and sustaining relationships with various stakeholders Demonstrated commitment to and passion for equity and the mission of Education Opens Doors   To Apply We offer a competitive compensation and benefits package which includes medical, dental, vision, short-term disability, long-term disability, life insurance, retirement matching, flexplace, professional development stipend, and more. We also offer a generous vacation package and the opportunity to work with a dynamic team of change makers. You can apply using the link here .   Equity Statement Education Opens Doors is an equal opportunity employer and does not discriminate against individuals on the basis of sex, gender identity, sexual orientation, age, disability, veteran status, religion, ancestry, color, race, ethnicity, or creed. LGBTQ+ individuals and people of color are strongly encouraged to apply.

The Regional Recruitment Manager, located in Jacksonville, FL, is responsible for creating a pipeline of qualified and diverse 18 – 25-year-old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director who may be off - site. Job Description •     Recruitment Plan Implementation – Secure applications from primary and incubator accounts; Application goals are based on market, regional / national relations, and historical data; and Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. •     Manage, Grow, and Develop Partnerships – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team; and Model best - practice relationship building. •     Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of recruitment in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals; and Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. •     Recruitment Events and Activities – Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling; Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work. •     Marketing Activities – Execute local marketing efforts on campuses and at adjacent locations; Measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools; Build relationships within portfolio accounts that generate media opportunities; and Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. •     Customer - Focused Lead Management and Application Generation – Implement standard lead management process to identify and cultivate leads through targeted, customer-focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience; and Engage and support qualified and high priority lead prospects through application submission. •     Performance Analysis and Strategy – In conjunction with team leadership, develop engagement strategies through use of historical data; Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools; and Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. •     Regional Recruitment Team Growth and Development – Contribute to weekly calls with regional team to maintain connections and foster collaboration.   Qualifications: •    1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community-based organizations to meet organizational objectives. •    Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. •    Strong written communication skills for internal and external audiences. •    Deliver strong and inspirational messages to large groups. •    Calendar management, event planning, and logistics experience. •    Experience working in a team environment. •    Analytical skills and problem-solving skills, finding both short term and long term solutions. •    Exhibit a passion for City Year’s mission and values. •    Ability to travel frequently within the Region and to multi - day events at least 2x a year Preferred Qualifications: •    Bachelor's degree or equivalent. •    City Year recruitment or service experience. •  Remote management and team experience •    Sales, customer service, or human relations experience. •    Volunteer, corporate, or academic recruitment experience. Please apply with a resume and cover letter. Applications without a cover letter will not be considered. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Managing Director, Strategy and Operations, the Recruitment Learning and Design Director is responsible for developing the processes, resources, and supports to enable recruiters across the country to identify and recruit outstanding and diverse candidates to apply to City Year.  The Recruitment Learning and Design Director must be able to develop standardized best practices that can then be effectively rolled out to City Year’s network of recruiters. In addition, the Recruitment Learning and Design Director is responsible for developing and implementing the strategy, training, resources and supports necessary for the field to adopt these best practices.  Job Description 50% - Develop standardized best practices and processes for recruitment Collect feedback from City Year’s recruiters to understand their needs Research external best practices around recruitment Continuously update City Year’s business processes around recruitment to align with internal and external best practices Collaborate with the Business Systems Manager to ensure that the capabilities of City Year’s tech platforms reflect best practices and City Year’s standard processes Ensure that processes are designed to minimize and counter implicit bias Ensure that City Year’s recruitment practices enable front-line recruiters to effectively recruit and inspire a strong and diverse set of applicants 50% - Design and implement strategy, training, resources, and supports to support front-line recruiters Design, implement and reinforce updated recruitment strategies providing continuous improvement on City Year’s recruitment business process Develop trainings to ensure that front-line recruiters are prepared to execute on recruitment best practices and standardized procedures. These trainings may be delivered directly by the Recruitment Learning and Design Director, or the Director may train others to deliver the trainings Design, implement and maintain a scalable onboarding process for new recruiters to ensure they are set up for success Create resources to support front-line recruiters. These resources may include Intranet content, job aids, multimedia content, or other resources deemed necessary by the Recruitment Learning and Design Director Trainings and resources should be designed to ensure that recruiters have the skills and mindsets needed to recruit and inspire applicants of diverse backgrounds Qualifications College degree or equivalent work experience required 5+ years of relevant experience in recruiting with significant experience influencing across different lines of management Significant prior experience understanding and synthesizing best practices, and translating those best practices into standardized processes Deep understanding of City Year’s mission and core values Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager role is to lead and develop AmeriCorps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the school-based service model missions and practices. Reporting directly to an Impact Director, the Impact Manager's role plays a critical part in implementing City Year’s school-based service model. Job Description Service Delivery and Impact Implement City Year’s school-based service model with a high degree of quality to the right students, in the right time, at assigned schoolhouse. The Impact Manager will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. AmeriCorps Member Program Delivery and Experience Lead, manage, and coach a team of AmeriCorps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of our culture and values in personally meaningful ways.  The Impact Manager is also an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum.  The Impact Manager will provide on-site trainings and collaborate on the design of service content and tools for AmeriCorps member learning, training, and service excellence. The Impact Manager will manage up to 15 City Year AmeriCorps members. Service Partner Management Based full time at the schoolhouse Impact Managers build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Site Support Partner with City Year Dallas departments and staff through applicant interview process, stakeholder engagement, service day and event participation, and cross-departmental committees as needed to ensure site-wide goals are met. Qualifications Bachelor’s degree or equivalent work experience. Experience working in a school, educational, or youth-support setting required with at least one year in a role managing or leading others. Experience working in areas related to English Language Arts, math, behavior management, overall school climate, after school programming, extended learning time or social work preferred. Demonstrated ability to communicate and present ideas with clarity, credibility, humility and tact; lead with “the why” and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback and remain open and responsive to feedback from others. Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers. Demonstrated ability to take initiative and operate in a proactive and solution-oriented manner; identify the information needed to solve a problem; link decisions to potential consequences and know when to escalate or seek guidance. Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism. Demonstrated ability to address and resolve team conflict effectively and tactfully. Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development. Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence. Passion for and understanding of City Year’s work within the national service movement and education sphere. Proficiency with Microsoft Office platforms required. Proficiency of verbal and written communication in Spanish a plus. City Year and AmeriCorps alumni are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Job Goal: Ensure the integration of appropriate school mental health services (SMH) through the SchoolWide Positive Behavior Interventions and Supports (SWPBIS) Interconnected Systems Framework (ISF) for Mental Health (MH). The CPM will also be responsible for addressing the specific needs of the local education agency (LEA) served by the AWARE grant, primarily Goose Creek Consolidated Independent School District, by developing a Comprehensive Services Plan (CSP). Qualifications: Education Master’s degree in special education, education, psychology, counseling, related mental health area and/or social work Certification/Licensure 1. Texas teaching certificate with required endorsement or professional license/certificate in related field (e.g., Licensed Specialist in School Psychology, Licensed Professional Counselor, Licensed Master Social Worker) Experience 1. Five years of experience working in education and/or collaborating with local mental health authorities and other community-based service and health agencies 2. Experience and understanding of Positive Behavior Interventions and Supports (PBIS) implementation best practices, Multi-Tiered Systems of Support (MTSS) and mental health systems/services within school settings 3. Demonstrated program and project management experience, including evaluating program deliverables and ensuring the success of identified outcomes 4. Experience developing and presenting professional development Special Knowledge and Skills 1. Knowledge of mental health services in public school settings with emphasis in areas of evidence-based strategies reflecting trauma-informed, mindfulness, self-regulation, prosocial skills, and resiliency building strategies to increase school engagement 2. Strong consultation skills for communicating with administrators, teachers, parents, students and mental health professionals 3. Knowledge of the critical elements and implementation of the PBIS framework and school-wide and targeted supports to strengthen mental health wellness 4. Excellent organizational, communication and interpersonal skills 5. Ability to present information in one-on-one, small group and large group situations to students, parents, district staff and community/mental health professionals 6. Extensive knowledge of behavioral principles 7. Established connections with local mental health authorities and community-based mental health services Preferred Qualifications 1. Doctorate preferred 2. Experience in the public school setting at campus and/or district levels Major Responsibilities: 1. Implement services in Goose Creek Consolidated Independent School District to improve or expand mental health-related interventions and services across school-aged youth and family-serving systems 2. Increase and improve access to culturally competent and developmentally appropriate school- and community-based mental health services, particularly for children and youth with SED or SMI 3. Develop school-based mental health programs staffed by behavioral health specialists to screen for, provide early intervention for and to address any ongoing mental health needs of children with symptoms consistent with a mental disorder(s) or SED 4. Develop and implement an Infrastructure Development Plan (IDP) to build partnerships with MH providers, businesses, community groups and families that will broaden and link all services available to students and families, coordinate funding streams, make policy and program changes to improve service delivery and develop a plan for sustaining MH services when the grant period ends 5. Develop an infrastructure that will sustain services in ESCs (Education Service Center) and LEAs served by the grant 6. Build regional and statewide capacity for promoting mental health awareness and evidencebased practices for school-based and school-connected mental health services 7. Collaborate with the ESC, Local Mental Health Authority (LMHA), TEA Project Coordinator and the SMHA Co-Coordinator on building the IDP, linking AWARE Texas with existing resources and on implementing any policy and program changes that are needed in systems and project strategies as communicated by the TEA Project Coordinator 8. Collaborate with TEA to develop and pilot tools that support SMH 9. Coordinate and ensure rapid on-site access to clinical services including screening, assessment and appropriate interventions or treatment for all students in a crisis or those exhibiting symptoms of Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI) through the utilization/consultation/coordination with licensed Mental Health/Behavioral Health Specialists (MHBHS) to respond on site in targeted schools 10. Conduct outreach and engagement with school-aged youth and their families to increase awareness and identification of mental health issues and to promote positive mental health. 11. Connect families, schools and communities to increase engagement and involvement in planning and implementing school and community programs for school-aged youth 12. Equip schools with the ability to immediately respond to the needs of youth who may be exhibiting behavioral/psychological signs of a severity indicating the need for clinical intervention 13. Develop an infrastructure that will sustain and expand mental health and behavioral health services and supports for school-aged youth when federal funding ends 14. Develop and implement a comprehensive plan of evidence-based culturally competent and developmentally appropriate school- and community-based mental health services 15. Develop and implement a workforce development training plan to increase the mental health awareness and literacy of school staff, administrators, parents and others who interact with school-aged youth 16. Engage in local and state program and process development to support improvements in school-aged youth and family-serving systems through the coordination and integration of funding streams to support programs with similar goals 17. Develop and implement meaningful ways to engage students and their families by involving them in the design and implementation of education and community initiatives 18. Establish relationships with local businesses, families and community groups to broaden and link all community resources available to school-aged youth and their families 19. Compile, maintain and file all reports, records and other required documents 20. Engage in professional development to maintain knowledge and skills in area(s) of responsibility 21. Collect and analyze data to evaluate the program effectiveness 22. Provide technical assistance and services as specified by any applicable grant that funds this position Supervision/Personnel Management Provide program support and staff activity management to LEA staff funded by AWARE project grant to ensure program deliverables are met. Physical Demands/Environmental Factors/ Mental Demands: Frequent and routine travel to AWARE project site Goose Creek Consolidated Independent School District. Additional travel to locations throughout the Region 4 area; some statewide travel expected. Must have reliable transportation; expect frequent use of standard office equipment, prolonged sitting, occasional bending/stooping, pushing/pulling, and twisting, repetitive hand motions (keyboarding and use of mouse), occasional light lifting and carrying (less than 20 pounds), may work prolonged and irregular hours and with frequent interruptions, maintains emotional control under pressure.