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Ednovate Background Ednovate launched its first school, USC Hybrid High, a personalized learning high school, in 2012. Since then, Ednovate has grown to five schools and is on a trajectory to continue to grow over the next several years. Ednovate is committed to serving in areas where students traditionally lack access to a quality college prep education by building tuition-free, safe, and high-performing public schools to serve neighborhoods that need it the most. Ednovate is currently planning for our next growth phase as we continue to fulfill our mission to make a positive multigenerational change within the communities we serve and in our profession. Position Description We are seeking an Operations Support Associate whose primary role will be to provide high-quality customer service and support for all operational matters at our schools and network office.  This will primarily entail managing and expanding the network help desk ticketing system. Additionally, this member of the Operations team will support the creation and tracking of project plans for each team quarterly goal in order to optimize resources and clearly identify a path to achieving each goal. The ideal candidate for this position is process driven, detail oriented and an excellent communicator who enjoys working with school-based leaders, staff and students.  The candidate needs to possess strong organization, attention to detail and self-management skills. This position will be a critical part of the Ednovate Support Operations Team, working closely with school leaders, school operations staff and teachers.  This position will report to the COO and will be based out of the Ednovate Support Team offices in South LA and Downtown, though some time spent in schools will be expected. The Operation Support Associate's duties include, but are not limited to: Help Desk Management Manage a help desk system for all network operations related concerns with a response rate within 48 hours or less for all tickets.   Manage/supervise the day-to-day operations of the Help Desk including setting standards and proper expectations to ensure our customers are receiving responsive and complete operational support services.  Ensure that tickets are properly assigned, documented, updated and closed daily. Collect real-time data to track trends and facilitate constant improvement in response to support where schools need it most. Train network and school staff members to standardize ticket submission and optimize their use of the help desk features. B2B / B2C, Experience "communicating" with 2nd & 3rd level support Help Desk Expansion Expand the existing help desk to be able to receive tickets in multiple operational and compliance categories, to include:  SIS, school nutrition, facilities, finance & budgeting, procurement, and attendance. Expansion to include leveraging Zen Desk features for customer support and data analytics. Collect and analyze new help desk data to drive Ops team resource planning and school support focus for next school year. Operations Project Management Support Work closely with the COO and Network Operations team to identify quarterly projects/priorities aligned to the strategic plan goals. Ensure all quarterly priorities have clear project plans that map resources and timelines to each project ensuring on-time achievement of each priority. Support network-wide events and initiatives to ensure cross team projects have clear plans, owners, mapped resources and lead times. Candidate Qualifications A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment Project management experience Basic help desk system administration experience Strong analytical skills Relentless results-orientation Ability to work collaboratively with a wide range of constituents Excellent interpersonal, verbal and written communication skills Strong organizational skills and attention to detail Knowledge of public education and charter schools preferred, but not required Belief that all Ednovate students will succeed in college and make a Positive Multigenerational Change Unwavering determination to do whatever it takes to help our students succeed Ednovate Non-Negotiables A history of high achievement and results Impressive work ethic ("good isn't good enough") Clear passion for Ednovate's Mission Obsessive attention to detail Serviced-focused mentality Application Process Interested candidates should begin the process by submitting an application through Ednovate's website at http://www.ednovate.org/careers Compensation Compensation will be commensurate with experience and qualifications. A comprehensive compensation plan will include a bonus incentive and a competitive benefits package. Statement of Non-Discrimination Ednovate does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

School Overview Endeavor College Prep is a transitional kindergarten through eighth-grade charter school serving the historically underserved neighborhood of Boyle Heights. Among our early accomplishments are a 2012 California Distinguished School Award and a #8 ranking in USC’s 2013 list of top charter schools in the state. Our student population is 100% extraordinary, 97% Latino, 95% free/reduced lunch, 38% English Language Learners, and 14% of our students receive special education services.    Our team is made up of a highly collaborative group of teachers and staff who share a passion for closing the achievement gap. We use a co-teaching structure in elementary and team teaching in middle school after the successful Uncommon Schools and Achievement First schools on the east coast. We have high expectations for academics and discipline, and simultaneously value joy in the classroom, making learning fun for our scholars and teachers. In September of 2017, we moved to a brand new, beautifully renovated campus in Boyle Heights just across the LA River from the Arts District.    Position Summary The Director of Special Education Services role at ECP is integral to supporting our ECP vision. This role assists special education staff and provides consultation and IEP coordination; provides leadership to principals, teachers, and support personnel to ensure legally compliant and instructionally effective services for students with disabilities; and provides professional development support to ECP staff.   A Director of Special Education’s primary duties include: ● Creates plans, provides curricular resources and technical assistance for and assesses the effectiveness of the program for students with exceptional needs ● Ensures the use of best practices in the implementation of pre-referral behavioral interventions, positive behavioral interventions as outlined in the IEP, and the implementation of behavioral support and intervention ● Provides leadership in the area of curriculum, instruction and modifications/accommodations for students with diverse learning needs ● Participates in professional development, provides training and support to Special Ed Team to enhance instruction for students with social communication, behavioral and learning challenges ● Assumes responsibility for appropriate identification, educational programming, and services for special education students  ● Ensures due process requirements are met to complete the appropriate development of IEPs and provide ongoing monitoring to ensure IDEA compliance ● Evaluates the members on his/her team and provides guidance to the Principal in the supervision of special education team members ● Completing other tasks as directed by Principal or Assistant Principal  Qualifications General Qualifications for All Endeavor College Prep Faculty & Staff All faculty and staff must possess a firm belief in our mission and core instructional beliefs, exemplary personal character, and critical professional qualifications.  Ideal candidates for employment at Endeavor College Prep, regardless of their position, will consistently demonstrate the following: ● Unwavering belief in and commitment to fulfill Endeavor College Prep’s mission ● Embodiment of Endeavor College Prep’s PRIDE values -- preparation, respect, integrity, determination, and enthusiasm ● Ability to prioritize and manage multiple tasks ● Ability to effectively handle challenging situations with students, parents, and faculty ● Desire to work as a member of a collaborative team ● Willingness to have frequent and honest dialogue about job performance ● Model lifelong learning by engaging in individual professional development ● Demonstrate commitment to academic excellence and high standards -- for themselves, their students, and their colleagues ● Experience working with urban student populations ● Strong oral and written communication skills ● Use of data to inform decisions and drive continuous improvement ● Comfort with basic Microsoft Office applications ● Regular, punctual attendance, and professional appearance      Specialized Qualifications ●CA Education Specialist Credential and CLAD certification (required) or CA Related Service Provider Credential/License (School Psychology, Speech and Language Therapy, Occupational Therapy, etc.) ●Minimum 7 years of demonstrated leadership, part of which shall have been supervisory (preferred) ● Masters Degree in Special Education or related field (preferred) • CPI certification (preferred) ●CA Administrative Services Credential (preferred) ●Bilingual (preferred) ● Experience teaching in an urban setting with proven academic results  

Reporting to the Impact Director, the Impact Manager (IM) is responsible for leading a team of AmeriCorps members through a full-time school-based service program with the goals of keeping students on track to graduate, building and cultivating strong school partnerships and providing a leadership development experience for AmeriCorps members. The IM will lead, manage, and coach a team of 8-15 AmeriCorps members through a ten-month journey of learning, reflection, and service in schools to build AmeriCorps members civic capacity and civic identity. Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior and course performance interventions for students AmeriCorps Member Program Delivery & Experience Lead, manage, and coach a team of AmeriCorps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of our culture and values in personally meaningful ways.  The IM is also an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM will manage up to 15 City Year AmeriCorps members. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager (IM) role is to coach and develop AmeriCorps Members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director, the IM’s role plays a critical part in implementing City Year’s school-based Whole School  Whole Child mission and practices within their partner schools by leading AmeriCorps Members and working closely with school leadership in pursuit of meaningful outcomes at a student level. Primary Responsibilities Service Delivery & Impact Implement City Year’s Whole School, Whole Child supports and interventions with a high degree of quality to the right students, in the right dosage, at 2 assigned schoolhouses. Observe and coach AmeriCorps Members on their implementation of academic intervention programs and student engagement strategies, providing feedback to support their continued growth. Oversee ACM-led school climate activities and organizational initiatives, including student/parent engagement events. Manage/oversee Extended Day programming (Before and After School) Oversee weekly Social Emotional Learning intervention implementation by reviewing lesson plans and Observation and Coaching Effectively gather, analyze, and utilize data Oversee collection and input of data by AmeriCorps Members Track progress to goals Utilize data to inform decisions and strategy Partner with Evaluations Manager for support with data collection and analysis AmeriCorps Member Program Delivery & Experience Lead, manage, and coach a team of up to 20 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential. Lead ongoing AmeriCorps member mentoring, support, and development Build a positive culture across team of AmeriCorps Members in which AmeriCorps Members feel valued, supported, challenged, and successful. Plan and execute weekly team meetings. Conduct consistent, formal one on ones with AmeriCorps Members. Partner with Impact Coach and Impact Director to identify trends across teams in order to provide support through trainings and coaching. Partner with Learning and Development Manager on AmeriCorps Member Career development and training (Leadership After City Year, resume reviews). Work closely with Learning and Development Team to follow up with AmeriCorps Members following trainings and development spaces. Service Partner Management Build and cultivate a strong partnership with Teachers, Principal, school officials, and other key decision makers that will support the successful implementation of City Year’s Whole School Whole Child model and will create the necessary conditions for ACM success. Monitor implementation of school partnership agreement and conditions for success. Participate in school leadership meetings, sharing updates and offering support with school-based initiatives. Meet weekly with school/City Year liaison, leveraging strong communication and negotiation skills to ensure best possible implementation of WSCW for positive student and ACM outcomes. Engage in formal meetings quarterly with Principal and school leadership team for continuous alignment on services and student support Coach Team Leaders on organizing and leading culture building activities and trainings within the schoolhouse. Work in partnership with school to ensure AmeriCorps Members are positioned for success. Use data to continuously evaluate partnership progress. Engage regularly with instructional coaches at school site to ensure AmeriCorps Members receive additional coaching and support. Participate successfully in MDCPS/school Impact Reviews, sharing updates and receiving feedback on the work of AmeriCorps Members Consistently check in with AmeriCorps Member partner teachers Organizational Stewardship Support the overall success and sustainability of City Year Miami and the Impact Team by supporting with site and Impact level initiatives and operating in ways that advance our site mission and vision within the Miami community. Join and contribute to one Impact Team Working Group supporting progress in priority areas for City Year Miami Impact Team for the fiscal year. Support Recruitment and Admissions with AmeriCorps Member candidate interviews. Work closely with City Year Miami’s Development Team on the execution of fundraising and partnership events, including as part of at least one planning committee leading up to the event. Effectively manage school team budgets and prioritize responsible use of organizational resources. Engage fully in City Year Miami’s Performance Management Process. Communicate effectively across departments. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Senior Impact Director, as a member of the Impact Leadership Team, the Impact Manager (IM) plays a critical role overseeing successful implementation of City Year Sacramento’s school-based service model. In this role, the IM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The IM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The IM also works with school staff and AmeriCorps members to support after-school programming. This position announcement will remain posted until all positions are filled. The target start date for these open positions is July 1, 2019. People and Partnership Management AmeriCorps Member Management: Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins and formal performance reviews.  Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders; Impact Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching in English Language Arts & Math; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Impact Manager is well respected by AmeriCorps members and is an effective leader of the team; IM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-66 AmeriCorps members. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: City Year team supports high quality, effective, safe, and well-organized after school programs. In collaboration with the contracted after school program provider ensure the successful implementation of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree strongly preferred; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education preferred City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Impact Managers are faced with challenging and emotional circumstances during their in-school service.  Impact Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Job Goal: Provide professional development and services, develop products, and participate in special project activities in the area of Student Evaluation that support the ESC’s core purpose and strategic goals. Qualifications: Education Master’s degree Certification/Licensure Licensed Specialist in School Psychology (LSSP), Licensed Speech Language Pathologist (SLP), or Certified Educational Diagnostician Experience 1. Minimum of five years campus-based experience in evaluation and identification of all disabilities 2. Minimum of three years district-wide experience in Special Education or Psychological Services, i.e. Team Lead, Coordinator 3. Experience in developing and presenting professional development 4. Experience leading collaborative multidisciplinary teams 5. Experience developing resources (i.e., guidelines, online training, tools) to support assessment professionals and/or teachers Special Knowledge and Skills 1. Exemplary written and oral communication skills 2. Experience in gathering and reviewing data related to identification of students with disabilities under special education law 3. Experience in developing Individualized Educational Plans based on data 4. Specific training, knowledge, and extensive practice with norm-referenced instruments (specifically cognitive, achievement, developmental, and psychological/behavioral measures) 5. Proficiency in writing formal evaluation reports 6. Broad-based knowledge in state and federal rules and regulations related to special education, especially in the areas of Child Find, student evaluation, and the ARD process Major Responsibilities: 1. Collaborate with team members to develop, plan, and implement professional development, products, and services for clients related to Child Find, evaluation, and collaborative ARD supports. 2. Provide assistance in activities related to compliance with state and federal laws and State Board of Education rules and regulations. 3. Participate in developing, planning, and implementing programs to meet the unique needs of diverse populations of students with disabilities. 4. Help plan and implement ongoing needs assessment systems for client programs and Region 4 services. 5. Participate in developing communication networks between the service center and client personnel. 6. Help monitor the effectiveness of department activities in the region and provide leadership in evaluating those activities. 7. Assist in planning and developing special project activities, i.e. grant proposals, interdepartmental services, demonstration sites, research studies, and other clientbased projects. 8. Provide technical assistance and services as specified by any applicable federal grant that funds this position.

Job Goal: Provide professional development and services, develop products, and participate in special project activities in area(s) of early childhood education for students with disabilities responsibility that support the ESC’s core purpose and strategic goals. Qualifications: Education Bachelor’s degree Certification/Licensure 1. Texas State Board for Educator Certificate 2. Certificate in Special Education Experience 1. Three years in leadership position(s) related to early childhood education for students with disabilities 2. Five years teaching or related experience in early childhood for students with disabilities 3. Experience in developing and presenting professional development Special Knowledge and Skills 1. Knowledge of instructional programming for early childhood students with disabilities including the use of assistive technology 2. Broad-based knowledge of rules and regulations related to special education 3. Exemplary written and oral communication skills Preferred Qualifications: 1. Certificate in Early Childhood Education 2. Principal Certificate or equivalent Major Responsibilities: 1. Develop, present, and facilitate effective professional development. 2. Provide technical assistance and customized services. 3. Develop products to support instruction and programming. 4. Provide leadership in planning, developing, implementing, and evaluating professional development, services, and products in the area(s) of responsibility. 5. Assist with planning and implementation of ongoing needs assessment and services for Region 4 customer districts. 6. Participate in developing communication networks between Region 4 customer district personnel. 7. Assist in planning and developing special project activities, e.g., grant proposals, interdepartmental services, demonstration sites, research studies, and other customer-based projects. 8. Engage in professional development to maintain knowledge and skills in area(s) of responsibility Provide technical assistance and services as specified by any applicable federal grant that funds this position. 9. Participate in state level functions related to area(s) of responsibility. 10. Provide technical assistance and services as specified by any applicable federal grant that funds this position.

Job Goal: Provide professional development and services, develop products, and participate in special project activities in the area of related services, including assistive technology, and accessing the general education curriculum for students with disabilities that support the ESC’s core purpose and strategic goals. Qualifications: Education Bachelor’s degree Master’s degree Certification/Licensure Texas State Board Educator Certificate or professional license/certificate in related field, such as Speech Language Pathology (SLP), Occupational Therapy (OT), Physical Therapy (PT), Assistive Technology Professional (ATP) Experience 1. Three years district and/or campus level leadership experience in special education programming and related services 2. Five years’ experience working with children with disabilities in public schools 3. Experience with Universal Design for Learning (UDL) 4. Experience creating and supporting accessible instructional/educational materials 5. Experience coaching school staff to support assistive technology in the classroom 6. Experience developing and presenting professional development for adult learners in a variety of formats (face-to-face, online, blended learning, coaching and mentoring models, etc.) 7. Experience leading and participating in collaborative teams Special Knowledge and Skills 1. Broad-based knowledge in rules and regulations related to special education and related services (AT, OT, PT) 2. Broad based knowledge in pedagogy and programming for students with disabilities, including students with visual impairments, in public schools including use of assistive technology 3. Exemplary written and oral communication skills Preferred Qualifications: 1. Extensive professional development portfolio covering related services, assistive technology tools, evaluation processes, and implementation strategies 2. Classroom experience in special and general education settings Major Responsibilities: 1. Provide leadership in assisting customer districts in planning, developing and implementing services to meet the academic and technology needs of students with disabilities. 2. Provide leadership to customer districts in designing effective instruction in accessing content through appropriate adaptations/technologies, frameworks such as Universal Design for Learning (UDL) and educational material accessibility. 3. Provide leadership to districts related to compliance with state and federal laws and State Board of Education rules and regulations. 4. Develop, present, and facilitate effective professional development. 5. Develop products to support related services, technology, instruction and programming. 6. Assist in planning and developing special project activities, e.g., grant proposals, interdepartmental services, demonstration sites, research studies and other customer-based projects. 7. Engage in professional development to maintain knowledge and skills in area(s) of responsibility. 8. Participate in state level functions related to area(s) of responsibility. 9. Analyze data to evaluate the program effectiveness within the ESC and for customer districts. 10. Provide technical assistance and services as specified by any applicable federal grant that funds this position.

The Impact Manager (IM) is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing and training a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of AmeriCorps members (ACM) through a ten-month long journey of learning, reflection and service in schools (civic action) that builds their civic capacity and civic identity. Job Description Responsibilities: Service Impact Delivery: Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions. • Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture and climate • Provide structure and common understanding of service model between HQ, the site, AmeriCorps members (ACMs), and service partners • Create clear, realistic and measurable objectives for accomplishing WSWC goals • Actively support AmeriCorps Members in service by providing regular observation and coaching to ensure they meet performance standards for service excellence. • Facilitate training for AmeriCorps Members around all components of the WSWC model • Capture best practices and share with the larger City Year community of practitioners • Analyze and use data from teacher and AmeriCorps member (ACM) surveys, student, school and district level data and classroom observations to explain trends and identify opportunities to improve: interventions, whole school and class service and AmeriCorps Member (ACM) performance • Oversee one of seven coordinator role positions that the AmeriCorps members execute in addition to their service delivery with students. Areas include: Attendance, Academic, After School Programming, SocioEmotional Learning, Positive School Climate, Outreach, and Resource In-Kinding. Corps Impact Delivery: Guide ACMs to meet their service performance requirement and leadership development potential. • Inspire the ACMs to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices • Use performance management tools to set performance expectations, identify strengths and development opportunities and partner with each ACM on a development plan to maximize leadership potential • Ensure ACMs are committed to student success and equipped to meet City Year standards as practitioners in their school • Support the management of ACMs to meet City Year professional standards and to meet all hours and graduation requirements • Effectively translate information and messages from various stakeholders (the school, City Year, the community) to ACMs so they understand and are empowered but not overwhelmed • Manage, lead and develop Returning AmeriCorps members (RACMs)/Team Leader(s) to ensure they are empowered to assist with leading teams of ACMs Partner Impact Delivery: Build and cultivate relationships with key stakeholders to enhance service performance and ensure partners want to retain a City Year team the following school year. • Build a strong partnership with school leaders including principals, teachers, and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage ACM talent and align with City Year WSWC outputs, outcomes and impact goals. • Maintain a strong presence in schools by cultivating and maintain key relationships • Use student data strategically to gain support for initiatives and interventions • Coach ACMs on developing productive partnerships with teachers and other student support staff • Help cultivate strategic community relationships to enhance service performance • Access and leverage community resources in support of our program and initiatives led by the school Qualifications • Bachelor’s Degree preferred • Proven relationships and experience working with/in Chicago Public Schools or as a contracted provider with Chicago Public Schools is a plus • Experience with and the ability to work with principals, assistant principals, and teachers regarding meeting shared goals which includes having difficult conversations around partnership accountability • Previous experience leading individuals and teams to achieve goals • Demonstrated ability to work with diverse teams of young adults which includes experience coaching young people and working with diverse populations • Excellent written and verbal communication skills including active listening skills • Excellent facilitation skills and the ability to train other around the Whole School, Whole Child model • Demonstrated organizational, project, and financial management capabilities • Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources • Ability to execute a strategic plan and motivate staff • Willingness to take on new challenges, pursue self-development and self-directed learning • Ability to work as an independent leader and as a team member in a collaborative environment • Proficiency in computer skills (i.e. MS Office) and experience using databases to document service work • City Year/AmeriCorps/Peace Corps experience is a plus • Passion for working with urban youth, developing young leaders, national service, and education reform • Strong connection to City Year culture and values, for more information visit: https://www.cityyear.org/aboutus/culture-values Required Documents A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where applicable. Additional quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations.

Job Goal: Support identified campuses through turnaround plan development utilizing the Effective Schools Framework design. Assist campus leadership teams through professional development, observation, coaching, and feedback to meet the needs of campuses, districts and campus administrators in support of the ESC’s core purpose and strategic goals. Qualifications: Education Master’s degree Certification 1. Texas Educator Certificate 2. Principal Certificate Experience 1. Three years of experience in campus administration as an assistant principal and/or principal or three years of district-level leadership experience 2. Five years of teaching experience in a traditional district/charter school 3. Experience in developing and presenting professional development Special Knowledge and Skills 1. Demonstrated success in leading major district/campus improvement initiatives 2. Ability to analyze complex datasets to inform decision-making 3. Broad-base knowledge of effective campus practices in instructional leadership, staff and student culture, well-supported teachers, high-quality curriculum, and data-driven instruction Exemplary written and oral communication skills 4. Demonstrated skill in motivating and influencing others towards outcomes through the use of effective coaching 5. Ability to set goals and develop and meet timelines with limited supervision Preferred Qualifications 1. T-TESS certification 2. AEL certification 3. T-PESS certification Major Responsibilities: 1. Develop, present, and facilitate effective professional development for campus and district leadership teams. 2. Develop tools and resources to support school improvement. 3. Provide technical assistance and customized services. 4. Provide leadership in planning, developing, and implementing campus and district improvement plans. 5. Assist Region 4 campuses and districts in school improvement with the planning and implementation of ongoing needs assessment and services. 6. Collaborate with team members in the planning of grant activities to meet the school improvement needs of campuses and districts. 7. Engage in professional development to maintain knowledge and skills in area(s) of responsibility. 8. Participate in state-level functions related to area(s) of responsibility. 9. Provide technical assistance and services as specified by any applicable federal grant that funds this position.

Program Managers (PMs) serve as full-time City Year staff, managing and mentoring a team of full-time AmeriCorps members by coordinating academic support services for students at one school. They are responsible for three main areas: program implementation, corps member program delivery and experience, and service partner management. This position is primarily based at one school site, with additional time spent at our CYSKC offices. Responsibilities managing school based programming (85% of job) Program Implementation: Implement City Year’s whole school and small group activities with a high degree of quality to the right students, in the right time, at assigned school. The PM will develop and manage partnerships with school administration and personnel to confirm AmeriCorps members utilize the appropriate curriculum and track student data to ensure academic gains are being made, as well as ensure the necessary conditions and resources are in place for corps members to deliver attendance and behavior interventions for students. Corps Member Program Delivery & Experience: Lead, manage, and coach a team of (6-14) AmeriCorps members to achieve service performance requirements, meet AmeriCorps practitioner standards, supporting members through their individual equity journeys and in reaching their leadership development potential; The PM will use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential. Service Partner Management: Build and cultivate a strong partnership with teachers, principal, school officials, and other key decision makers. Engage with partners (individuals, corporate, and foundation) to ensure resourcing for schools and larger community. Responsibilities as a part of the CYSKC staff team (15% of job) In addition to these main priorities, Program Managers are also responsible for site wide projects (such as race and equity work, academic coaching, professional development for AmeriCorps members, etc), leading trainings on our Learning & Development days, collaborating as a team to share best practices, and more.  Qualifications Experience and Qualities Desired: Bachelor’s degree or equivalent work experience. Background working in a school setting preferred. Thrives in complex and fast-changing environments. Committed to addressing personal, cultural, and institutional biases. Experiences partnering with and engaging communities of color, and/or with immigrant and/or refugee and/or indigenous and/or trauma-effected populations. In addition to what we’ve stated above, we desire that candidates have experience, skills, or confidence in at least two of the four competencies stated below: Relationship Development: Ability to develop mutually beneficial relationships and manage complex relationships with schools, community partners, students, and families. Willingness to have tough conversations and to hold people accountable towards their goals. Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development. Understands institutional barriers to services for students and families. Talent Development: Experience managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 18-25 – with an eye toward identity exploration and development Sets high expectations for self and others they are leading and holds self and team accountable for performance goals. Executes to Results: Demonstrates an orientation towards goals, solutions, and strong follow through. Ability to problem solve, trouble shoot and show creative problem solving when faced with perceived barriers. Communication: Ability to translate mission and vision from organization level to corps members, talk about complex topics and adapt them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Demonstrates an ability to articulate their own journey around race and equity, as well as how that journey intersects with power and privilege. Compensation The starting salary range for the full time Program Manager Position is between $45k-$50k and will be commensurate with candidate qualifications and experience.  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Philadelphia is seeking a Learning and Development Director (LDD) who is responsible for planning and implementing an inclusive and equitable full-year training program for the ~200 AmeriCorps Members (ACMs) serving with City Year Philadelphia. Reporting to the Managing Director, Service & Strategy (MDSS), the LDD supervises a Learning and Development Manager and collaborates closely with a team of directors, managers, and instructional coaches to create learning spaces that build the skills and knowledge AmeriCorps Members need to implement City Year’s Whole School, Whole Child model to effectively reach our school and student outcome goals and to consistently strive toward equity in the Philadelphia education system. In addition to leading this work for City Year Philadelphia’s ACMs, the LDD partners with the MDSS, the Managing Director of Impact, and the Senior Director of Impact Delivery to plan and implement inclusive and equitable role-specific training for the organization’s Impact Managers and department-specific training for Impact staff. Ultimately, the LDD strives to best answer and deliver on the same questions for both corps and Impact staff: “what do they need to learn, why do they need to learn it, when do they do so, and how will that be accomplished?” Job Description Manage Learning and Development Staff Team Manage and develop L&D Manager in leading the execution of CYP’s overall learning strategy Create consistent spaces of coaching and feedback through weekly 1 on 1’s and observation and coaching of the L&D Manager’s general duties  Create environment that allows any applicable L&D interns to have a successful working experience that positively impacts the individual and the site Oversee City Year Philadelphia’s Annual AmeriCorps Member (ACM) Learning & Development (L&D) Program Develop the formal learning program for CYP’s ACMs Engage in consistent critical thinking around how internal and external systems impact our service through the lens of racism and poverty and actively work toward anti-racist, equitable and inclusive learning and development Work with the L&D Manager and a staff working group to oversee the execution of a 4-week July/August training institute for CYP’s new class of Senior AmeriCorps Members (SCMs) to ensure their readiness to begin leading teams Work with the L&D Manager and a staff working group to oversee the execution of a 3-day Summer training for CYP’s new class of Second Year AmeriCorps Members (SYACMs) to ensure their readiness to begin serving in a modified version of their role for a 2nd year Work with the L&D Manager to oversee the execution of a 3-4-week Basic Training Academy each August to introduce CYP’s new class of ACMs to City Year and ensure their readiness to begin serving in schools Develop and work with the L&D Manager to oversee the execution of approximately 13 L&D Days throughout the school year that further prepare CYP ACMs to serve in schools, on teams, and to prepare them with durable skills for their Leadership After City Year (LACY) Develop and work with the L&D Manager and a working group of staff to oversee the execution of a 3-day Mid-Year Summit (MYS) that further prepares ACMs for their service and acts as a mid-year inspiration to ACMs and staff Oversee the L&D Manager in their implementation of CYP’s LACY program Oversee the L&D Manager in the logistical implementation of BTA, L&Ds, and MYS Lead and prepare site staff to create and facilitate content for the corps Lead the SCM & SYACM Development Team with 2 Senior Impact Managers, supporting two annual retreats and monthly SCM professional development days  Oversee Impact staff onboarding and formal professional development Develop the formal learning program for CYP’s Impact staff at large and Impact Managers (IMs) Oversee the execution of IM role-specific and Impact Department-specific onboarding, in collaboration with the People Team Oversee ongoing learning for Impact staff members, partnering with the MDI, SDID and MDSS to lead biannual retreats and additional learning sessions that support the formal learning program Lead the IM Development Team with 2 Senior Impact Managers, supporting IM Idealist Journey, IM Summit, and quarterly learning sessions Impact Department Leadership Serve as a member of the Impact department’s leadership team, collaborating broadly on the department’s overall leadership Engage in consistent critical thinking around how internal and external systems impact City Year through the lens of racism and actively work toward an anti-racist, equitable and inclusive work environment for all team members Organizational Initiatives and Site Support Participate in network-wide meetings and calls, providing insight, feedback, and collective problem solving. Serve as a member of the City Year Site Leadership Team (SLT), providing strategic insight into site priorities Serve as a member of the site’s Staff Development Team, a committee of the SLT that collaborates regularly to align professional development efforts across departments Engage in structured discussion and training on diversity, belonging, inclusivity and equity aimed at developing stronger cultural competency, both individually and collectively as a site Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, staff interviews, stakeholder engagement, event and service day participation, and cross-departmental committees Attend overnight conferences throughout the year, including Summer Impact Charger, a week-long training conference for City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies:   Executes to Results:  Assigns clear accountability, backed by appropriate authority and resources, to ensure for the achievement of priority goals at multiple organizational levels and actively monitors results that drive organizational success; orchestrates the pace and process of change to maintain organizational effectiveness Problem Solving and Decision Making: Applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Team Collaboration and Leadership: Builds systems and structures to facilitate collaboration and teamwork across the organization; inspires and mobilizes City Year communities to accomplish more than they thought was possible Talent Development:  Takes a systematic approach to meeting the organization’s future leadership needs and builds a diverse talent pipeline; invests in maintaining longer-term mentoring relationships and personally invests in the continued learning of others across the organization Strategic Thinking:  Collaborates cross-functionally to develop strategies and ensure alignment through all levels of management; constructively challenges organizational paradigms and norms to consider changes that will foster long-term, sustainable growth and scaled impact Additional Qualifications Bachelor’s Degree preferred Minimum 5 years of relevant experience, with proven ability to deliver strong, measurable results Knowledge of adult learning practices required; experience leading adult learning a plus Knowledge of social emotional learning principles preferred;  instructional background a plus Comfortability with leading and facilitating in both large and small group settings Strong initiative and ability to work independently to achieve goals Proven track record of building highly effective teams and coaching to exceed goals through the delivery of high-impact service Energized by working with diverse teams and stakeholder groups committed to expanding educational opportunity in Philadelphia and advancing social justice High emotional intelligence and experience in developing a diverse and inclusive workforce and working effectively with people of different work styles and backgrounds Attention to detail and proven project management skills Effective systems builder and developer of process and protocols, along with the ability to socialize them as useful tools for department and site Ability to translate an organization or department’s vision into an operating plan, effectively communicate that plan and timeline to internal and external audiences, establish accountability metrics, and monitor performance Track record of anticipating challenges, securing resources to meet needs, linking decisions to their potential benefits and consequences, and seeking guidance and input through the planning or change process Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit and resilience Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans. To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please.

Reporting to the Service Quality Manager (SQM), and working closely with the Impact Managers and Director, the Impact Operations Coordinator (IOC) is responsible for supporting the successful operations of Impact including coordinating Learning and Development Days, creating and maintaining systems for supporting Corps Member onboarding, creating and maintain systems for office organization and upkeep, monitoring supplies, and supporting the Analytics point with data entry and data quality. The IOC will play an integral role on the Impact team by coordinating logistics and maintaining systems and databases for AmeriCorps member learning and development, program evaluation, and on-boarding needs.    Responsibilities Impact Operations Support in Corps Member Onboarding including uniform sizing, ordering, distribution, and tracking. Oversee binder creation for Basic Training Academy Oversee gathering and ordering office supplies for Impact through Staples Oversee and monitor Impact supplies budget Oversee daily operations of the office including supply organization, printer/copier upkeep, contact and calendaring with building administrators, and emptying of recycling. AmeriCorps Member Learning & Development Support a holistic 10-month learning and development program that includes basic training academy, training days, and large-scale learning events. Coordinate parking needs for Corps Members Work with SQM to coordinate logistics for all learning events and training days to ensure programming, space, and material needs are met for both the site and external partners. Maintain training calendars, session content and materials, and attendance records and ensure all necessary information is readily available for staff and AmeriCorps members. Research and collect supplemental learning materials to create and/or improve training content. Support facilitators to create meaningful learning experiences using adult learning principles and interactive training methods to ensure AmeriCorps member engagement with session content. Program Evaluation & Progress Monitoring Support the timely upload of data across service areas (attendance, behavior and course performance) into City Year’s online database. Support and maintain site-based tracking systems to ensure clean and timely data collection from school teams. Work with SQM to monitor data reporting systems to communicate with teams and create reports to deliver site-level progress to Impact team. Support the accurate and timely reporting of data to City Year Headquarters, external funders and stakeholders, City Year Memphis staff and AmeriCorps members, and school and district partners. Support Impact team in the creation of engaging data visualizations, including site-wide and school-specific progress monitoring and outcome data. Support the set-up and administration of multiple assessment platforms. Site and Network Collaboration Participate in observations and field support as needed to help understand the training and service needs of AmeriCorps members. Act as active member of the City Year national network the IOC may also be asked to lead on select network initiatives. Basic Qualifications BA/BS is preferred in Education, Social Work, Urban Studies, Youth Work, or other related field a plus. Experience in areas of learning and development, logistics, event planning, data management, and/or education. A desire to grown and learn strong group facilitation and presentation skills with the ability to motivate and engage large audiences. Exceptional project management skills with the proven ability to manage multiple workflows, meet deadlines, and support others in meeting deadlines. Exceptional organizational skills and attention to detail with the ability to solve problems while working individually or on a team. Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds. Knowledge of data management techniques (experience managing large databases preferred). Passion for and understanding of City Year’s work within the national service movement and education landscape. Proficiency using Microsoft Office software including advanced ability in Microsoft Excel. Experience with Power BI a plus. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Philadelphia is seeking an Instructional Director who is responsible for creating and supporting the oversite of an academic strategy and model that enables City Year Philadelphia to reach school and student outcome goals and consistently strive toward equity in the Philadelphia education system. Reporting to the Managing Director, Service & Strategy (MDSS), the Instructional Director supervises three instructional coaches and collaborates closely with a team of directors and managers to inform the organization’s academic strategy and ensure that the organization’s academic model, consisting of scripted and unscripted Tier 2 interventions and Tier 1 academic supports, is implemented with fidelity. The Instructional Director is responsible for building and maintaining strategic relationships that ensure that our instructional practices are aligned to the School District of Philadelphia and grounded in research on effective practices for communities of color. This role will work both internally and externally to drive the operations of City Year Philadelphia’s strategic plan to incorporate research-based intervention programs such as Leveled Literacy Intervention into its services to schools and students, with the ultimate goal of improving academic on-track and proficiency rates for students served by City Year’s AmeriCorps Members. Manage Instructional Staff Team Manage and develop instructional coach team in supporting the site in implementation of the Academic Strategy and Model Co-observe and coach with team members in order to improve staff instructional practice Engage in observation of team member’s facilitation at the site and team level Engage in consistent critical thinking around how internal and external systems impact the role as a manager through the lens of racism and actively work toward an anti-racist, equitable and inclusive work environment for all team members Oversee Academic Strategy and Model Oversee the development and implementation of the site’s Academic Strategy and Model through strategic decision making, research, analysis and innovation for both Tier One supports and Tier Two interventions Oversee site development and implementation of the site’s Academic Curricula Plan, including research, acquisition, training, evaluation and implementation of curricula for all students served in math and literacy Oversee Instructional Management Strategy focused on support and accountability of observation & coaching practices, site instructional rounds, and instructional walk-throughs Oversee the development and implementation of corps and staff instructional trainings and resources to support the successful implementation of the Academic Strategy and Model Oversee data driven instruction practices at the site through supporting the school student assessment process, training on using data to inform instruction, and collaborating with Impact Analytics staff on effective data review and analysis Support math and literacy content staff leads in developing site supports that are aligned to the academic model and outcomes Engage in consistent critical thinking around how internal and external systems impact our academic work with students through the lens of racism and poverty and actively work toward anti-racist, equitable and inclusive instruction for all students Engage in co-observation and coaching and instructional walk-throughs in order to see academic model implementation, improve site instructional practices, and coach staff to improve individual practice Develop and Manage Strategic Instructional Partnerships Develop and manage strategic instructional partnerships at the School District of Philadelphia in order to ensure academic alignment and leverage professional development opportunities Develop and manage strategic external instructional partnerships that support our academic work through training and consultancy Support school partnerships through problem solving with Impact Delivery team and being a resource and partner in planning for partnership meetings and trainings related to instruction Engage instructional stakeholders at the site (including the Site Instructional Leadership Team and Impact Leadership Team) to ensure a consistent feedback loop and improvement Impact Department Leadership Serve as a member of the Impact department’s leadership team, collaborating broadly on the department’s overall leadership Collaborate and support the Learning and Development Director in the implementation of corps and staff L&D Engage in consistent critical thinking around how internal and external systems impact City Year through the lens of racism and actively work toward an anti-racist, equitable and inclusive work environment for all team members Organizational Initiatives and Site Support Participate in network-wide meetings and calls, providing insight, feedback, and collective problem solving. Serve as a member of the City Year Site Leadership Team, providing strategic insight into site priorities Engage in structured discussion and training on diversity, belonging, inclusivity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, staff interviews, stakeholder engagement, event and service day participation, and cross-departmental committees Attend overnight conferences throughout the year, including Impact Summer Charger, a week-long training conference for City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies:   Communication: Uses brand and storytelling strategically to inspire diverse audiences; coaches others to do the same; communicates effectively even in highly visible or adversarial situations. Relationship Development:  Strategically directs critical relationships to advance City Year’s mission; enables and supports City Year members and partners in their efforts to build strategic relationships by making connections and removing obstacles Team Collaboration and Leadership:  Builds systems and structures to facilitate collaboration and teamwork across the organization; inspires and mobilizes City Year communities to accomplish more than they thought was possible Drives Vision:  Generates a network-wide mindset and plays an active part in motivating, encouraging and rewarding individuals for their commitment and ongoing efforts to achieve long-term vision; changes systems, structures and policies that undermine vision; reinvigorates change processes with new projects and change agents Additional Qualifications Bachelor’s Degree required Minimum 5 years of relevant experience, with proven ability to deliver strong, measurable results Deep knowledge of instructional strategy, with a focused understanding of intervention for students not performing on grade level Knowledge of adult learning practices; experience leading adult learning a plus Knowledge of social emotional learning principles Comfortability with leading and facilitating in both large and small group settings Understanding of large-scale urban school systems; experience operating within such systems a plus Strong initiative and ability to work independently to achieve goals Proven track record of building highly effective teams and coaching to exceed goals through the delivery of high-impact service Energized by working with diverse teams and stakeholder groups committed to expanding educational opportunity in Philadelphia and advancing social justice High emotional intelligence and experience in developing a diverse and inclusive workforce and working effectively with people of different work styles and backgrounds Attention to detail and proven project management skills Effective systems builder and developer of process and protocols, along with the ability to socialize them as useful tools for department and site Ability to translate an organization or department’s vision into an operating plan, effectively communicate that plan and timeline to internal and external audiences, establish accountability metrics, and monitor performance Track record of anticipating challenges, securing resources to meet needs, linking decisions to their potential benefits and consequences, and seeking guidance and input through the planning or change process Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Attitude essentials: growth mindset, passion for City Year’s mission, commitment to teamwork, grit and resilience Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans. To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered.  No phone calls, please.

The mission of the Impact Manager is to lead and develop a team of 8 - 12 City Year AmeriCorps members to implement the Whole School, Whole Child program at 1 high-need Tulsa public school. Reporting directly to one of two Impact Directors, the Impact Manager's role is focused on coaching their team to support off-track students and strengthen the partner school while also developing their AmeriCorps members’ leadership skills. Responsibilities AmeriCorps Member Program Delivery and Experience Lead, manage, and coach a team of 8 - 12 AmeriCorps members (between the ages of 18 - 25) to achieve service impact with students and to reach their leadership development potential. Model leadership that reflects City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways. Effectively develop talent from within the corps for City Year and the larger education field, and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and a leadership development curriculum. Service Delivery and Impact Implement City Year’s Whole School, Whole Child Tier 1 (whole class) supports and Tier 2 (one-on-one and small group) interventions, ensuring AmeriCorps members are working with the right students, and achieving proper dosage with those students. Develop and manage partnerships with school administration, teachers and staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Partner directly with the City Year Impact Coach to provide observation and coaching to AmeriCorps members to improve their student interventions. Conduct Student Progress Monitoring: Oversee collection and input of intervention and outcome data into City Year’s internal database. Track data of all students enrolled in City Year’s interventions to ensure dosage and student progress requirements are met. In partnership with the Impact Director and Impact Coach, analyze student-level data to strengthen overall service delivery at partner school. Oversee AmeriCorps member-led school climate activities and organizational initiatives, including after-school programming. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders within the partner school. Partner closely with the school’s leadership team including the school’s City Year liaison. Manage the implementation of a school partnership agreement. Participation in Organizational Initiatives Devote up to 10 working days a year to AmeriCorps member recruitment interviews. Assist with Martin Luther King Day, Opening Day, Graduation, and other side-wide designated events. Attend overnight events including Summer Academy (a conference for all City Year staff held in Boston for 1 week in the summer), and other local and national events. Qualifications Bachelor’s degree in Education, Social Work, Urban Studies, Youth Work, or other related field strongly preferred or 2 - 3 years equivalent work experience. Candidates with a background in teaching or education preferred; urban education experience ideal. Knowledge of the Tulsa Public School district is preferred. Sets high expectations for self and others s/he is leading, and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, and leadership opportunities. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. Able to execute on goals within flexible and changing environments. Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards. AmeriCorps/City Year alumni are encouraged to apply. A candidate must demonstrate proficiency in the following areas: Team Leadership and Collaboration Leverages diverse strengths of team members to achieve desired results. Coaches and empowers others to lead. Addresses and resolves team conflict swiftly and effectively. Problem Solving and Decision-Making Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues. Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making. Communication Excellent written and oral communication skills. Strong group facilitation and presentation skills. Ability to break down large concepts into teachable bits that others can internalize easily. Executes to Results Strong attention to detail and proven organizational and project management skills. Ability to manage self and others. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Learning Development & Evaluations Director, the Impact Analytics Manager is responsible for the data coordination, collection, and analysis related to the Whole School, Whole Child (WSWC) program. The Impact Analytics Manager will serve as the site evaluation point and support the collection and analysis of student-level data. The Impact Analytics Manager will oversee the site’s Student Progress Monitoring, to help inform training and support for AmeriCorps members, Impact Managers, and other staff and will work with the Impact Directors to develop the site’s overall strategy for learning and development, through thoughtful and timely data analysis and progress monitoring. Detailed responsibilities include, but are not limited to the following:    Program Evaluation and Progress Monitoring  In partnership with the Impact Managers, monitor student-level progress and performance data (e.g., academic assessment scores, course grades, behavior incidents, daily attendance)  Create and produce analytic tools, including weekly and monthly reports for each team, that support effective service implementation and evaluate programs and performance  Provide individualized tools and processes as needed to AmeriCorps Members, Impact Managers, Impact Leadership, and others that strengthen service implementation and effectively monitor progress  Data and Systems Management  Monitor data access, and maintain cyschoolhouse (Salesforce), City Year’s internal data management system  Identify and facilitate necessary trainings for staff and AmeriCorps members on cyschoolhouse, Power BI, Excel, and other systems used in data collection and analysis   Provide ongoing coaching on impact outputs, data entry, and data usage  Manage and support Impact staff through all aspects of online survey distribution, administration, collection, and analysis  Develop and maintain relationships with partners that support timely data collections and robust analysis  Data Analysis and Reporting for External Parties  Analyze school and site-wide data   Draft all external and internal reports, including but not limited to Tulsa Public Schools, Oklahoma AmeriCorps, and other private funders  Work with other departments to refine systems and policies to improve data collection, integrity, and dissemination of information    Work with Tulsa Public Schools to submit student and school level data requests as needed and to report back with data reflecting City Year’s impact in Tulsa schools  Work with external partners to assess City Year’s impact  Basic Qualifications  Bachelor’s Degree preferred  2-3 years’ experience in a related position  Experience using Salesforce and Power BI systems   Demonstrated performance under pressure and strict deadlines.  Proficient in data management and data analysis techniques (experience managing large databases preferred)  Demonstrated ability to analyze data to inform programmatic changes and improvements  Strong group facilitation and presentation skills  Knowledge of the Common Core Standards  Knowledge of standards-based curriculum and instruction  Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds  Excellent problem solving skills  Ability to work with and interact with multiple, diverse stakeholders  Able to execute on goals within flexible and changing environments  Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards  Attitude Essentials—growth mindset, passion for City Year’s mission, detail orientation, commitment to teamwork    Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Analytics Coordinator is responsible for supporting the data management, progress monitoring, and reporting activities that enable City Year personnel to deliver data-informed service and support to students and partner schools. The Impact Analytics Coordinator will be part of the Program and Service team, a group of dedicated and passionate professionals who believe that talented and diverse AmeriCorps members can have a dramatic impact on student success. The Impact Analytics Coordinator will report to the Impact Analytics Manager. In addition to supporting ongoing data collection, management and presentation, the Impact Analytics Coordinator will support the Impact Analytics team in building a culture of student progress monitoring among staff and corps to maximize outcomes for students with higher needs. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. Responsibilities Assist the Impact Analytics team with the collection of student-level data to ensure accurate progress monitoring and reporting to CYLA leadership, staff and corps. Support the set-up and administration of multiple enterprise assessment platforms (HMH, DESSA). Extract, transform, and load (ETL) data into City Year’s databases and reports in a timely manner. Process daily updates/changes to student-level data and respond to staff data requests and questions as needed. Support the accurate and timely reporting of data to City Year Headquarters and multiple funding organizations. Support the Impact Analytics team in the creation and maintenance of progress monitoring dashboards / data visualizations field based staff and volunteers. Assist the Impact Analytics team in designing and delivering trainings for staff and AmeriCorps members on City Year’s data systems and frameworks. Support the broader service team in providing supports to other departments as needed through independent projects Qualifications: Required Ability to interpret and display data to engage audiences. Strong desire and ability to learn new hard and soft skills. Proficiency using Microsoft Office software (Word, Excel, Outlook and PowerPoint). Demonstrated ability to translate project goals into an action plan and to organize resources to meet timelines/deadlines. Demonstrated ability to build professional relationships with diverse peers and external partners. Excellent oral and written communication, organization, and customer service skills. Exceptional critical thinking and problem-solving skills, and experience supporting multi-faceted projects. Adhere to laws and regulations governing student data privacy (FERPA). Preferred but not required One year of data analysis experience (academic or professional preferred). Advanced Proficiency using Microsoft Excel. Experience in coding and business analytics a plus. Experience with Power BI, Tableau, Sisense, or other data visualization tools City Year and AmeriCorps alumni are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Cleveland is seeking an enthusiastic, thoughtful, and meticulous coordinator to join the Learning and Development (L&D) team and Impact team. Reporting to the Learning and Development Director, the LDC is responsible in helping to provide holistic support for over 70 AmeriCorps members serving in partnering schools. As a part of the Impact team, the LDC will support the successful training, implementation, and evaluation of the Whole School Whole Child (WSWC) service model to ensure the delivery of high-quality service in our partner schools. The LDC will have an integral role on the Learning and Development and Impact Teams by coordinating logistics and maintaining systems and database for AmeriCorps member learning and development and program evaluation. Job Description The Learning and Development Coordinator will work closely with the L&D Director, as well as with all members of the site’s Impact and Operations Teams. AmeriCorps Member Learning and Development Support a holistic 10-month learning and development program that includes orientation and ongoing trainings, coaching, and large-scale learning events. Coordinate logistics for all learning events and training days to ensure programming, space, and material needs are met for both the site and external partners. Communicate all L&D related information to AmeriCorps members and staff so the AmeriCorps members and staff are able to access information regarding upcoming opportunities and events. Maintain training calendars, session content and materials, and attendance records and ensure all necessary information is readily available for staff and AmeriCorps members. Research and collect supplemental learning materials to create and/or improve training content. Support the evaluation of training programs by designing surveys, collecting feedback, and proposing program modifications - based on trends from AmeriCorps member feedback and school observations. Facilitate meaningful learning experiences using adult learning principals and interactive training methods to ensure AmeriCorps member engagement with session content. Program Evaluation & Progress Monitoring Support the timely upload of data across service areas (attendance, behavior, and course performance) into City Year’s online database. Monitor data reporting systems to communicate team and site-level progress to Impact team. Support the accurate and timely reporting of data to City Year Headquarters, external funders and stakeholders, City Year Cleveland staff and AmeriCorps members, and school and district partners. Support Impact team in the creation of engaging data visualizations, including site-wide and school-specific progress monitoring and outcome data. Support the set-up and administration of multiple assessment platforms. Site and Network Collaboration Participate in observations and field support as needed to help understand the training and service needs of AmeriCorps members. Act as an active member of the City Year national network by participating in conference calls, responding to e-mails, and completing other tasks as necessary. The LDC may also be asked to lead on select network initiatives, including all Cleveland Impact department prototypes. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Teams of City Year Chicago’s AmeriCorps Members partner with schools and community-based organizations to transform the climate and culture of schools, helping students reach their academic potential through math and literacy intervention curricula and innovative in-school, after-school, and out-of-school programs. City Year Chicago’s work is anchored in Chicago’s south and west side communities and is based on our strategy of deploying multiple teams in each neighborhood to have a concentrated impact in each community. The Impact Director will focus on establishing, developing and implementing the site’s service partnerships and strategy and ensuring overall service excellence within a defined set of schools. In essence, the Impact Director is responsible City Year achieving all of its results with a given set of schools. This includes all key metrics for our students, our corps members, our school based partners, and other sited wide functions such as finance and administrative compliance. Job Description Responsibilities • Oversee a division of approximately 60-80 diverse, 17 to 24 year-olds who will serve with City Year over a ten month period. • Hire, develop, and coach three to five Impact Managers to successfully lead City Year corps members.  These three to five Impact Managers oversee six to ten school based teams of corps members (@8-10 young adults per school). Ensure that all service activities are conducted on every team by using Impact Manager playbooks. • Responsible for all corps member results (e.g. retention, satisfaction, engagement) and management oversight. Oversee evaluation initiatives such as corps surveys, corps performance management process. • Responsible for all school based and student level service results including student academic performance, attendance and behavior goals for every school in Director’s portfolio. • Directly manage all school partner relationships within their school portfolio including implementing new school partnerships and renewing agreements with schools every year.  Serving as the ‘executive contact’ for the school’s leadership team on an ongoing basis with formal and informal touchpoints. Ensure every school is meeting City Year’s Conditions for Success rubric. • Manage team budget and manage office (where applicable). • Directly oversee the Learning and Development strategy for corps members and Impact staff. Oversee the execution of Basic/Advance Training and other learning initiatives. • Liaise with appropriate City Year Chicago team members to ensure the implementation of organizational priorities in the communities we serve, including: corps member recruitment, communications, compliance with AmeriCorps grant, fundraising, evaluation, and training. • Oversee coordination of all City Year activities and calendar within community including civic events, service days, community meetings, trainings, etc. • Be accountable to, and responsible for, City Year’s mission, values, code of conduct, standards and organizational messages to the public, staff, and corps members. • Work with the Service Director, other Impact Directors and the Deputy Director to develop overall curriculum and service strategy for the site. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Learning and Development Director, the Senior Learning and Analytics Manager is responsible for planning and implementing the year-long coaching and observation strategy to prepare City Year San Antonio’s 90 AmeriCorps members to deliver high-quality and high-impact service to 6,500 students across eight (8) partner schools in the San Antonio Independent School District (SAISD). Serving as the site evaluation point for San Antonio, the Senior Learning and Analytics Manager will also be responsible for the data coordination, collection, and analysis related to the Whole School, Whole Child (WSWC) program and overseeing the site’s Student Progress Monitoring to help inform training and support for AmeriCorps members, Impact Managers, and other staff. Under the direction of the Learning & Development Director, the Senior Learning and Analytics Manager will work closely with program staff leadership to inform the site’s overall strategy for learning and development through thoughtful and timely data analysis and progress monitoring. The person in this role must be physically located in San Antonio. Impact Coaching and Observation Provide one-on-one, team-level, and site-level academic intervention training and support to AmeriCorps members Ensure AmeriCorps members understand assessment scores and incorporate that information into their lesson planning to deliver high-quality tutoring for their students to help improve grades, complete homework, and organize for success in school Assist Impact Team by helping to diagnose service implementation issues and recommend solutions by observing service and reviewing data. Support Impact Managers (school-based managers) in designing and executing performance results meetings with teachers and school leadership by serving as subject matter or technical expert. Coach Impact Managers (school-based managers) to support AmeriCorps members through observations and coaching sessions In conjunction with Impact Managers, conduct co-observations to demonstrate how to effectively observe and deliver feedback to AmeriCorps members to achieve impact Bi-monthly check-ins with program staff to review progress made and recommend additional areas to work on Evaluating and Communicating Program Outcomes Lead collection and analysis of student-level data to inform and improve in-school service. Create reports that reflect student outcomes that can be targeted to varied audiences including funders, educators, and others Provide leadership around data analysis and secure timely collection of teacher and principal partner surveys by supporting the site in evaluating service and measuring corps member impact Ensure timely reports and other deliverables to funders, grants, and other stakeholders Provide leadership within City Year San Antonio around data and evaluation best practices, including but not limited to: Demonstrate and lead data informed discussions and decision making Provide regular communication with the site around important data and evaluation topics, including weekly newsletters, and team meetings Innovate new measures and analyses of organizational programs and operations to improve outcomes and increase understanding of current problems and challenges Innovate ways to effectively communicate City Year’s impact to a diverse group of stakeholders (i.e. AmeriCorps members, City Year San Antonio staff, funders, school and district partners, etc.) Provide ongoing coaching on program outputs, data entry, and data usage Manage and support program staff through all aspects of online survey distribution, administration, collection, and quantitative as well as qualitative analysis Refine system/s and policies to improve data collection, integrity, and dissemination of information, particularly with the Development department   In partnership with program staff, input, monitor and analyze student-level progress and performance data (e.g., academic assessment scores, course grades, behavior incidents, daily attendance). Identify and facilitate necessary trainings for staff and AmeriCorps members on City Year’s data collection systems, such as cyschoolhouse (Salesforce), Power BI, and Microsoft Excel Meet with stakeholders within City Year San Antonio to increase understanding of outcomes and data through site, team and individual data reviews, presentations to staff and AmeriCorps members, and trainings for staff and AmeriCorps members Create and produce analytic tools, including monthly reports for each team, that support effective service implementation and evaluate programs and performance Provide individualized tools and processes as needed to AmeriCorps Members, program staff, and others that strengthen service implementation and effectively monitor progress Analyze and report on trends and longer-term outcomes, including student test scores, attendance, and   behavior data to support program operations and reporting Data and Systems Management Monitor data access and maintain cyschoolhouse (Salesforce), City Year’s internal data management system, ensuring 100% of Fiscal Year ‘19/20 evaluation files are complete and accurate for reporting purposes: Collect quarter, semester, and annual Attendance, Behavior, and Coursework (ABC) measurement data including Course Grades in Math, ELA, and Reading, Average Daily Attendance (ADA), Behavioral Occurrences; Coordinate with Headquarters Evaluation (City Year’s National Office) staff to ensure site meets reporting deadlines; Communicate with the program team to ensure progress monitoring and assessments are consistent and on a site calendar; Organize records of annual data reports from prior service years for year-over-year reporting Participation in Organizational Initiatives Devote up to 10 days per year to AmeriCorps member and/or staff recruitment interviews. Attend, support, and participate in site-wide events like Opening Day, Martin Luther King, Jr. Day, Annual Ripples of Hope Gala, Graduation, and other site-wide events. Participate in relevant network-wide meetings and calls for problem-solving, professional development, and feedback Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.