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Good Reason Houston is seeking a passionate, strategic and creative Chief Operating Officer to lead Good Reason Houston’s communication, operations and policy work. Good Reason Houston partners with school districts, community leaders, families, and educators to achieve its mission of increasing the number of students learning in high-quality schools.  This person should be obsessed with giving clarity, direction, and strategic focus in the intersection of communications, community engagement, policy, and operations in order to serve as crux of these key functions for Good Reason Houston. This person should be skilled at recognizing and capitalizing on natural connections within key business functions and excellent at mobilizing people and partnerships.  This position reports to the CEO of Good Reason Houston and sits on the leadership team. They will manage a robust team including the Director of Communications, Director of Family & Community Engagement, Director of Policy as well as operations staff members.  ABOUT GOOD REASON HOUSTON Good Reason Houston’s vision is that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. To grow more great schools in every neighborhood in Houston, the organization focuses on four key strategic levers:  Driving System Innovation Developing Game-changing Educators Advancing Equitable Access Engaging the Community RESPONSIBILITIES Internal and External Communications Set and pursue an elegant and effective communication strategy to position Good Reason Houston as a key leader on school quality in the Houston community while continuing to build brand awareness Determine key communication goals and systems for progress monitoring, both internally and externally Develop and manage the internal communication for Good Reason Houston’s growing team   Serve as one of the external representatives of Good Reason Houston across the greater Houston community  Operations  Steward and strengthen the Good Reason Houston organizational culture through establishing (with input) and striving for key staff culture metrics Organize team-building and planning activities, such as team meetings and team retreats Manage team and key staff to ensure smooth in-office operations Lead and organize Good Reason Houston’s upcoming office relocation Set vision and goals to support the health and management of Good Reason Houston’s human resource function, including talent and recruitment strategy and HR/benefits Design and implement a performance management system that is equipped to support each team member in achieving their best performance while enabling Good Reason Houston to move towards the realization of our vision  Board Stewardship  Manage board meeting process, including meeting content and partnership work Design and execute board retreats Support the board in executing their vital functions in achieving the Good Reason Houston vision Family & Community Engagement Build and invest in systems and organizations that directly engage families with education decision-making Lead creation of community based partnerships and coalitions to accelerate the pace of change aligned to Good Reason Houston core mission Identify and develop family and community leaders to advocate for improved school quality within individual school districts Policy & Advocacy   Support Good Reason Houston’s legislative agenda with key constituencies at the state and local level Coordinate with state changemakers to align on legislative agenda priorities and policy recommendations  Support local advocacy tactics: manage partnership and goals, strategies and communication plan  QUALIFICATIONS Requirements Bachelor’s Degree required, advanced degree highly preferred  8-10 years of professional, relevant experience Demonstrated commitment to mission-driven work  Record of results in communication strategy and externally representing an organization  Past management of a staff/board relationship highly preferred Relevant Skills  Expertise setting vision and direction for a team  Creative problem solving Executing Strong Judgment and Decision Making Developing and Building Teams Guidance, Direction, and Motivation of Teammates Oral and Written Comprehension and Expression Monitoring and Performance Assessment Problem Sensitivity and Solution Focus Data Analysis and Inference Education policy experience preferred, but not required