Jun 18, 2020
Customer Service Representative III Featured
$29,439 - $34,800 yearly
MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. POSITION OVERVIEW: The Customer Service Representative III reports directly to the division manager and serves in a critical role as the first point of contact between educators and the agency. This energetic and highly motivated individual pulls from a repertoire of outstanding customer service skills to respond daily to a significant volume of telephone calls, Help Desk tickets, and email inquiries in a positive, accurate, and efficient manner. The Customer Service Representative assists relevant stakeholders to locate key information related to educator certification, testing and preparation and to assist in the creation and use of online educator accounts. Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not...
Texas Education Agency Austin, TX, USA Full-time