Dec 05, 2019
The Fleet Specialist provides support to the Central Garage and Service Center staff regarding customer service, road service requests, and quality assurance. Performs vehicle-scheduling routines and ensures integrity of supporting work orders and fueling data. Responsibilities The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate: • Assists with the management of design, implementation, and maintenance of the customer service quality assurance program. • Represents the Central Garage and Service Center as a liaison to support internal and external customers by providing front line problem resolutions. • Produces and expedites vehicle service schedules to meets daily requirements. • Communicates with all internal and external customers regarding service appointments, including vehicles and trailers assigned to schools. • Adjusts service schedule to meet individual customer needs and reschedules vehicles appointments. • Responds to inquiries and requests regarding vehicle breakdowns, arranging spare/loaner vehicles, and directing drivers and staff members on the procedures of LCPS and admin motor pool policy. • Works with school based and support staff to manage and document motor pool and spare vehicle assignments. • Coordinates pick up and return of LCPS vehicles and trailers requiring service, notifies when service work is completed. • Maintains data integrity of the Fleet Maintenance computer systems through execution of work order quality assurance process and imaging. • Maintains vehicle assignment database. • Creates Facility services work orders for all vehicles assigned to Facilities Maintenance Department. • Processes and assures integrity of automated fuel transaction data; processes and performs error corrections of fuel transaction information. Reviews the vehicle utilization reports and communicates directly with vehicle operators to resolve odometer discrepancies. • Creates, modifies, and updates work orders daily. Completes all Department of Motor Vehicle requirements, including tags, titles, registrations documentation submission and record keeping. • Monitors vehicle usage, identifies under usage of LCPS vehicles; recommends vehicle swaps or replacements to suit the needs of the driver/departments. • Follows established procedures and refers items for interpretation to Service Center management. Qualifications • High School diploma or GED required • One year of experience in performing clerical work in a municipal fleet maintenance organization • Experience working with MS Office, Google Suites, and establishing schedules • Demonstrate excellent communication and organizational skills • Possess ability to use computers and office automation software to create and modify spreadsheets, compile memos, and use databases regularly • Capable of working in a high-paced environment Physical Requirements The following provides a brief description of physical requirements for this position: While performing the duties of this job, the employee is regularly talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, and quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Additional Details Classified Salary Scale , Level 13 This is a Non-Exempt position. Reports to: Garage Foreman The Loudoun County School Board is committed to a policy of nondiscrimination and to the provision of equity in its educational programs, services and activities for all students and employees. Loudoun County Public Schools (LCPS) does not discriminate on the basis of race, ancestry, color, sex, pregnancy, childbirth or related medical conditions, marital status, age, religion, national origin, disability, or genetic information in employment or in its programs and activities. LCPS provides equal access to the Boy Scouts and other designated youth groups. The following person has been designated to handle inquiries regarding the non-discrimination policies: Assistant Superintendent for Department of Human Resources and Talent Development Loudoun County Public Schools 21000 Education Court Ashburn, VA 20148 Tel: How To Apply To submit an application online, please select • Apply Now• To be considered for the vacancy, please complete ALL sections of the application. A resume will not be accepted in lieu of a completed application. Please be sure to upload the following: • Three (3) current professional references (Name, phone number, email address). At least one reference should be a current supervisor or most recent supervisor.
Loudoun County Public Schools Leesburg, VA, USA Full-time