Feb 19, 2020
Talent Operations Associate Featured
At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential. The Talent Operations Associate is a full-time exempt role and a critical part of the Talent Team at Rocketship. Our success as an organization is dependent on having excellent teachers in every classroom who are responsible for ensuring that all students achieve at or beyond grade level. The Associate will often be the first point of contact for staff and will lead our on-boarding process, field HR questions and join the team's goal of improving the everyday experience of all Rocketship employees. Essential Functions Operate as the day-to-day first line of contact for Talent inquiries, including fielding and responding to questions and escalating issues when necessary Administer onboarding process for new Rocketeers, ensuring 100% accurate completion, submission, and compliance of paperwork Maintain and update data within our Human Resources Information System (HRIS) and other systems Maintain confidential personnel files and personnel actions Conduct monthly data audits on all employee and system information to ensure accuracy and compliance Complete employment verification requests Support benefits administration and promote employee wellness Assist with the implementation of and/or training on Talent policies Build strong relationships within the Talent team and cross-functionally across schools/departments in order to communicate and align Talent strategy to meet business needs Recommend process/customer service improvements, innovative solutions, and/or policy changes to enhance HR service delivery and effectiveness Produce timely and accurate reporting, including staff census data as assigned Assist in training new users on HR systems Non-Essential Functions Leverage all systems, tools, and resources to support completion of HR projects Assist and/or participate in special projects in support of organizational initiatives, including Talent-related events Other Talent duties as assigned Qualifications Bachelor's Degree or equivalent experience Deep commitment to Rocketship's mission to eliminate the achievement gap in our lifetime Possess the core characteristics required of every Rocketeer: community, tenacity, authenticity, innovation, and pursuit of excellence Excellent verbal and written communication skills; self-aware, well-spoken on the phone and eloquent in emails Desire to work in a dynamic fast-paced environment with a focus on creating and iterating on new tools and processes across multiple diverse work streams and competing priorities High level of confidentiality Detail-oriented and possess superior organizational skills, integrity and great follow through on tasks Displays customer service mindset; understands the impact of highly-satisfied staff Creative thinker who enjoys thinking outside of the box to solve problems Ability to build trust, relationships, and credibility with people in various roles at all levels of the organization Proficient in the use of business software (Excel, PowerPoint, etc.) and HRIS reporting tools Team player with the drive, grit, and ability to move work forward through ambiguity and changing needs HR experience and/or Education experience a plus Spanish speaking a plus Work Location This role can be primarily based out of our San Jose, CA and/or Redwood City, CA offices. At least one day per week will be spent in Redwood City. The role requires your own independent transportation to and around the Bay Area Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Compensation: Commensurate with qualifications and experience, plus excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off. Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy and here for our Title IX Policy . For questions, concerns, or complaints, please contact Equity/Discrimination Title IX Compliance Officer, Address: 350 Twin Dolphin Drive, Suite 109, Redwood City, CA 94065. Phone: 877-806-0920 ext. 115.
Rocketship Public Schools Redwood City, CA, USA Full-time