Jobs | TrulyHired

Dec 03, 2018

Executive Director - Bridge Boston Featured

MISSION Bridge Boston Charter School students will thrive in a challenging, joyful, inclusive K1-8 public school community that values close partnerships with families, and a focus on the whole child. Our students will develop the skills necessary to excel academically in rigorous high schools, reach their individual potentials, and view themselves as creators of their own futures. Through full-service programming, Bridge Boston Charter School will work to remove the health and social obstacles that hinder student learning. OVERVIEW Bridge Boston Charter School is a tuition-free, public school that opened in September of 2011. Today the school serves over 300 students in K1 to 7th grades, and next year will reach maturity, serving 335 students in K1-8th grades. Three core beliefs guide Bridge Boston’s work: Students do best in a rigorous academic environment that teaches basic skills and inspires a love of learning. Students will only succeed if the school plays an active role in eliminating barriers , working closely with families and partner organizations to meet each student’s health and social service needs. Students will thrive if they live and learn in a nurturing community where they are respected as individuals, where they are encouraged to explore the world around them, and where their efforts are fully supported. Bridge Boston actively recruits some of the most economically disadvantaged and under resourced families in the city, students and parents who might not pursue a charter school education, and could be at risk in a traditional public school. Bridge Boston’s robust social-emotional program is designed with an eye to supporting students who have experienced trauma in their homes and communities. A resource hub for students and families, Bridge Boston partners with such well-known service providers as Boston Medical Center, Home for Little Wanderers, Horizons for Homeless Children, South Bay Mental Health and Forsyth Dental, who offer the wrap around services that Bridge Boston families need to thrive. A true community school, Bridge Boston sought its permanent home within the Roxbury/Dorchester/Mattapan communities where many of its students live, and moved into its new building in Roxbury in August 2017. Since then, Bridge Boston has been building strong relationships with its new neighbors, and strengthening its ties with families and caregivers, frequently welcoming them into the community to participate in parent dinners, workshops, potlucks and concerts. Bridge Boston is a Commonwealth Charter School, having been granted its original charter by the state Department of Elementary and Secondary Education (DESE) in 2011, and its five-year renewal in February, 2016. The school’s Board of Trustees has direct oversight of the school and is responsible to DESE to ensure that the school lives into its mission and charter, and remains financially viable. In this capacity, the school board approves annual budgets, hires and oversees the school’s Executive Director, approves all relevant school policies and procedures, reviews progress to academic and mission delivery goals, and provides input to the long-term strategic direction of the school. Bridge Boston also has a Foundation that is a 501c non-profit entity created for fundraising to support the school. The following information provides a view into Bridge Boston’s student demographics: Grades K1 through 7th grade 21% of students are currently or have been homeless 24% are English Language Learners 22% have special learning needs 68% qualify for free or reduced lunch, 100% receive free lunch 99% students of color 24% have been supported by the Department of Children & Families 100% have unlimited potential Learn more about Bridge Boston here . OPPORTUNITY Joy. Achievement. Generosity. Unity. Acceptance. Resilience. These are Bridge Boston’s core values, into which the adults and children who walk through its doors each day live, learn and grow, each one known and valued. Bridge Boston is changing lives with its distinct, supportive program model, dedicated, talented staff and rich network of partners. These pillars, coupled with a strong, collaborative leadership team, and a year under its belt in its well-appointed, new, permanent space, position Bridge Boston for greater impact and growth to full maturity. At the same time, the next leader will oversee an organization at a critical juncture in its evolution. They must foster and sustain the culture of excellence necessary for every student to succeed academically, and effect a more efficient organization with deliberate structures and systems that support a focus on academic rigor and accountability. They must elevate and amplify conversations about race, class and equity, and cultivate collaboration and cohesiveness through clear and consistent communications – all while interrogating the program and financial models, shepherding and developing funder relationships and other productive external partnerships, and driving strategic refinements that will further success and sustainability. THE POSITION Bridge Boston’s next Executive Director will provide organizational leadership to enable the school to live fully into the promise of its mission with a sustainable program model. They will refine organizational strategy, develop organizational metrics for success, evaluate organizational outcomes and school performance, build organizational capacity, and develop the team to provide ongoing support to its community. Specifically, they will be responsible for: Leadership and Development Assuming ultimate oversight for the leadership, vision execution, and management of Bridge Boston, its budget of $7 million, and 100 employees; ensuring that the school is delivering effectively on the core work of curriculum and instruction, partnering with the principal, division heads and social-emotional team to support high academic performance; advancing the mission of Bridge Boston by identifying and securing funding from foundations, corporations, and individual donors; intensively recruiting, developing, and cultivating high-caliber talent, and planning and coordinating the delivery of support and services at the school. Strategic and Financial Planning Providing the leadership, vision, and strategic direction for Bridge Boston including ; supporting Bridge Boston through processes related to quality and sustainability, and partnering with the Board and senior staff to prepare and implement multi-year programmatic, strategic, and financial plans. Board Collaboration Reporting organizational results to governing Board of Trustees including financial, academic, and operational data, and developing policy recommendations for the Board’s consideration and action. QUALIFICATIONS The next Executive Director will bring to the role a robust vision for achieving improved academic excellence through rigorous and consistent instructional practice, rich social-emotional curriculum, and sustainable delivery of a full service program model. They will have a deep passion for social justice and educational equity for all children, extensive executive leadership and relationship-building skills, and strengths in cultural competence, strategic communication, problem solving, and team development. Moreover, the next Executive Director will possess the following professional skills, experience and personal characteristics that validate their stated readiness to lead a complex, urban educational organization with an ambitious mission: Experience Professional experience as part of an executive leadership team in an entrepreneurial, academic setting that has demonstrated success – or significant improvement – in a high stakes, high needs context; track record of creating the conditions for high performance and talent retention by fostering a results-oriented, productive, diverse, equitable and inclusive environment of support and accountability; experience effecting healthy change and creating organizational strength and synergy by encouraging collaboration and cohesion, and identifying and institutionalizing excellence in academic and business operations practice, and experience building and working with a Board of Trustees. Additionally, qualified candidates will have the following skills : Dynamic, visionary leadership, and the ability to spearhead the organization’s continued development and growth; the capacity for authentic engagement, including the ability to convey ideas and positions to numerous audiences, including authorizers, funders, principals, teachers, community groups, students, and families; political savvy and instincts sharp enough to navigate and establish productive relationships across the Boston educational, philanthropic, and political landscape; strong background in management, budgeting, strategic planning, and school leadership, and knowledge of local, state, and federal laws that apply to public and charter schools, as well as an understanding of, and appreciation for, the history of education reform in Boston. And finally, s/he must possess these personal characteristics : Authenticity, a strong work ethic, and an inspiring, supportive leadership style; the executive presence and integrity to inspire confidence and passion, and the persistence, zeal, and spirit to lead a mission-driven organization toward ambitious goals; the gravitas and sophistication required to be the public face of Bridge Boston, and the eloquence and persuasiveness required to serve as a spokesperson to a wide variety of audiences; an orientation towards a restorative approach to school culture and inclusive approach to community; a willingness and aptitude to lead across difference, and have courageous conversations about race and equity in order to do what is best for students; commitment to continuous self and organizational improvement, and a collegial style that reflects joy and mutual respect, and engenders trust and teamwork.

Promise54 Boston, MA, USA Full-time

Dec 08, 2018

Client Success Director, Large Districts

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 900 school systems serving 9 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college readiness, and then coordinate action to support each child. Panorama’s platform also helps educators get data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional skills, safety, teacher-student relationships, and family engagement. Panorama has raised $32 million from Emerson Collective, YCombinator, Spark Capital, Owl Ventures, SoftTech, and Mark Zuckerberg.About the role:A central part of Panorama’s success has been our extraordinary Client Success team, which manages the entire client experience, including onboarding, project design and delivery, technical implementation, and ensuring that our partners use Panorama in a manner that drives improvement of student outcomes. Our clients frequently report that Panorama is their favorite organization to work with. We work individually and as a tightly knit team to maintain exceptional Net Promoter Score (NPS) results, renewal rates, and referral counts.To support our rapid growth, we are organizing our Client Success team to explicitly lead and serve each of our three client segments: Districts and Schools; Large Districts; and Strategic Engagements. The Large Districts segment includes all organizations serving from 9,500-50,000 students. As the Client Success Director of the Large Districts segment, you will lead and grow Panorama’s Client Success organization, developing service-delivery, technical support, strategic planning, and renewal processes in ways that simultaneously scale and ensure clients get extraordinary value with Panorama. You will lead a team that is responsible for two core functions: Project Design and Delivery (implementation and professional services) and Impact and Engagement (account management, strategic advising, renewals). You will be responsible for the overall health and success of Panorama’s Large Districts segment, with goals including NPS, user engagement and impact, renewals, referrals, and expansion sourcing. The Director of Large Districts will be responsible for developing a fast-growing team, ensuring each individual and the team as a whole are both successfully delivering to clients and innovating to ensure we improve.This leader will develop Panorama’s long-term vision and approach for serving this segment, as well as the repeatable processes, resources, and high-performing team to deliver on this vision. You will own the success of the Large Districts segment from the standpoints of both client love and business viability. This position reports to the VP of Client Success.Key responsibilities:Own Panorama’s client success strategy and operations in the Large Districts segmentOwn key goals around client love/NPS, user engagement and impact, renewals, referrals, sourcing expansions, and lifetime valueEnsure high-quality delivery of services to Panorama’s clients in this segmentHire, grow, and evaluate members of the team; build this segment as a high-performing teamDefine and continuously improve Panorama’s client success model and client lifecycleBuild and optimize repeatable client success processes, and pursue smart automation and systems, so that Panorama can grow revenue without scaling headcount linearlySeek out “moonshot” opportunities to 10x the impact of Panorama’s client success functionContinue and strengthen the deep love for clients and the deep focus on student outcomes that runs through this team - and across PanoramaDeeply understand our clients and the market, and be an important voice in the product development processAs a leader in a high growth environment, continuously plan for the future and build the next generation of client success at PanoramaKey qualifications:Significant leadership experience in customer success or education, either:(a) leading a customer success organization or a team within a high performing customer success organization (e.g., support, professional services), or(b) serving as a leader in a large school district or commensurate experience working with large school districts as an outside partner (for example, as a consultant to large districts)Leadership experience as a builder and innovator (for example, building new functions, developing and launching innovative ideas)Experience scaling teams and creating repeatable processes - especially in a high growth environment where leaders and teams must continuously reinvent themselvesInspiring leader, and highly effective communicatorDeeply passionate about creating an extraordinary customer experience and building a team culture of customer obsessionSkilled at building a highly effective talent machine:, onboarding, retaining, and continuously developing high-performing team members (experience as a “manager of managers” a plus)Data-driven and results-oriented leaderPassionate about education (education experience a plus but not necessary)Preferred: Strong understanding of the SaaS business model and dynamics of a successful recurring revenue organizationPanorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Apply for this job

Panorama Education Boston, Massachusetts Full-time

Dec 08, 2018

Client Success Director, Districts and Schools

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 900 school systems serving 9 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college readiness, and then coordinate action to support each child. Panorama’s platform also helps educators get data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional skills, safety, teacher-student relationships, and family engagement. Panorama has raised $32 million from Emerson Collective, YCombinator, Spark Capital, Owl Ventures, SoftTech, and Mark Zuckerberg.About the role:A central part of Panorama’s success has been our extraordinary Client Success team, which manages the entire client experience, including onboarding, project design and delivery, technical implementation, and ensuring that our partners use Panorama in a manner that drives improvement of student outcomes. Our clients frequently report that Panorama is their favorite organization to work with. We work individually and as a tightly knit team to maintain exceptional Net Promoter Score (NPS) results, renewal rates, and referral counts.To support our rapid growth, we are organizing our Client Success team to explicitly lead and serve each of our three client segments: Districts and Schools; Large Districts; and Strategic Engagements. The Districts and Schools segment includes all organizations serving up to 9,500 students. As the Client Success Director of the Districts and Schools segment, you will lead and grow Panorama’s Client Success organization, developing service-delivery, technical support, strategic planning, and renewal processes in ways that simultaneously scale and ensure clients get extraordinary value with Panorama. You will lead a team that is responsible for two core functions: Project Design and Delivery(implementation and professional services) and Impact and Engagement (account management, strategic advising, renewals). You will be responsible for the overall health and success of Panorama’s Districts and Schools segment, with goals including NPS, user engagement and impact, renewals, referrals, and expansion sourcing. The Director of Districts and Schools will be responsible for developing a fast-growing team, ensuring each individual and the team as a whole are both successfully delivering to clients and innovating to ensure we improve.This leader will develop Panorama’s long-term vision and approach for serving this segment, as well as the repeatable processes, resources, and high-performing team to deliver on this vision. You will own the success of the Districts and Schools segment from the standpoints of both client love and business viability. This position reports to the VP of Client Success.Key responsibilities: Own Panorama’s client success strategy and operations for the Districts and Schools segment, evolving from primarily supporting clients in a one-to-one model to including “one-to-many” practices, leveraging online resources and activity-driven outreachOwn business metrics, including profitabilityOwn key goals around client love/NPS, user engagement and impact, renewals, referrals, sourcing expansions, and lifetime valueEnsure high-quality delivery of services to Panorama’s clients in this segmentHire, grow, and evaluate members of the team; build this segment as a high-performing teamSeek out “moonshot” opportunities to 10x the impact of Panorama’s client success function, and working cross-functionally to make these moonshots realContinue and strengthen the deep love for clients and the deep focus on student outcomes that runs through this team - and across PanoramaDeeply understand our clients and the market, and be an important voice in the product development processContinuously plan for the future and build the next generation of client success at Panorama, working as an integral member of the Client Success leadership teamKey qualifications: 5-10 years experience in a SaaS and/or education technology organizationExperience leading a customer success organization or a team within a high performing customer success organization (e.g., support, professional services)Leadership experience as a builder and innovator (for example, building new functions, developing and launching innovative ideas)Experience scaling teams and creating repeatable processes - especially in a high growth environment where leaders and teams must continuously reinvent themselvesInspiring leader and highly effective communicatorDeeply passionate about creating an extraordinary customer experience and building a team culture of customer obsessionSkilled at building a highly effective talent machine: recruiting, onboarding, retaining, and continuously developing high-performing team members (experience as a “manager of managers” a plus)Strong understanding of the SaaS business model and dynamics of a successful recurring revenue organizationData-driven and results-oriented leaderPassionate about education (education experience a plus but not necessary)Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Apply for this job

Panorama Education Boston, Massachusetts Full-time

Dec 08, 2018

Business Development Representative (Outreach Partner)

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools rely on Panorama to improve education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. We are rapidly growing with already over 9 million students receiving a better education because of Panorama, and we hope to serve many millions more students in the coming years.About the RoleOutreach Partners are responsible for strategic outreach to medium and large districts, nationwide. This role is a critical part of the Outreach team; building our understanding of the education landscape, expanding awareness of Panorama in the market, and often being the first point of contact for our clients. This is vital to our work in engaging decision-makers in thoughtful conversations to drive revenue and improve student outcomes. At Panorama, we need teammates who empathize with our clients' challenges and appreciate their limited time by adding insightful and meaningful value to each interaction.On any given day, you will: Research initiatives within target school districts in areas like social-emotional learning, stakeholder engagement, and improving student outcomes to identify target accounts and source leadsEngage district leaders and build Panorama champions through warm, tailored prospecting effortsLead prospects through discovery calls and online product demonstrationsGenerate new opportunities to pipelineTransition relationships over to field sales managers for in-person meetingsThis job is for you if you are: An all-star listener and relationship builderExcellent at thinking on your feet, anticipating needs, and overcoming objectionsRelentlessly persistent in both your infectious enthusiasm and your follow upA consistent and reliable professional in everything you doA competitor who loves the opportunity to get better each dayEven better if you have: Experience working in K-12 educational technology, K-12 education, or even better- both!Experience and affinity for creating new strategies, processes, and structuresProficiency or expertise in using Salesforce, Yesware, and HubSpotA genuine passion for helping to improve educationPanorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are Equal Opportunity Employer. Apply for this job

Panorama Education Boston, Massachusetts Full-time

Nov 28, 2018

Engineering Manager

Engineering ManagerLocation:Flexible (Boston or East Coast preferred)Position is available: ImmediatelyTHE OPPORTUNITYReporting to the VP of Engineering, you will play a key role in crafting and implementing our technology vision for the organization. The ideal candidate will be passionate about both coding and management, and will be highly motivated by projects that simplify, modularize, and improve existing features and systems which are critical to the function of the organization. This position will leverage technical experience, attention to detail, and a strong sense of process to manage engineers, and technical projects to success.ANet is flexible to remote working with appropriate experience and a history of successfully collaborating with and mentoring other developers remotely. Occasional travel to ANet's National Office in Boston will be necessary, so proximity to the New England area and eastern time zone is preferable.WHAT YOU'LL DOBuild, develop, and retain a high-performing and highly engaged team of engineersWork with members of the Product and Engineering teams to plan projects, measure progress, and ensure work is completed in a timely way.Help scope solutions to meet both timing and business requirement needAssist with release strategy; coordinate with other teams to deliver cross-team projectsIdentify, perform cost/benefit analysis, and advocate for promising areas of technical debt to addressIdentify bottlenecks or roadblocks to success of engineers and resolve yourself or raise to leadership team Actively contribute to our codebase through technical tasks commensurate with experience & technical interests Embrace and model best practices including code reviews, regression testing, and CI/CD.. Keep abreast of new technologies and propose adoption as appropriate.Champion ANet's core valuesWHO YOU ARE AND WHAT YOU BRINGIn order to be successful in this role, candidates must demonstrate the following:You have direct experience with the following management skills:o Managing Software Engineerso Agile and Waterfall development processesYou have recent hands-on experience developing software using:o Cloud-based infrastructure on AWS, including continuous integration and deploymento RESTful Web Serviceso Cloud-based data services, preferably with both SQL and NoSQLo Java (preferred), Angular, and/or Go programming languageo Docker, database design, build & release processes & tool managementYou have an active interest in developing as a manager as well as continuing to codeYou are skilled in working closely with stakeholders to manage and design technology projects that meet the usability and functional needs of both internal and external users.You are a team player who motivates and educates colleagues; you enjoy working in a highly collaborative culture.You operate comfortably among a highly independent staff with diverse backgrounds.You bring an innovative approach to analyze, evaluate and solve problems.You are a skilled communicatorYou have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels.You are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values. Ideal candidates may also demonstrate the followingpreferred qualifications:You have a Bachelor's Degree in Computer Science, Math, Engineering or related degreeFor candidates interested in working remotely, you bring demonstrated experience and previous success working remotelyWHO WE AREAchievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students.ANet has received multiple awards and recognitions, most recently receiving the highest ratings (Tier 1) on our math and ELA formative assessments from the Louisiana Department of Education, the only organization to receive such high marks. We were also named to The NonProfit Time's “Best Nonprofits to Work For” and in the 2018-19 school year will be launching the Breakthrough Results Fund,a four-year collaboration to prove what's possible in instructional improvement. ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.WHAT WE OFFERANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.HOW TO APPLYWe are accepting applications for this position immediately. To apply, please visit our Job Board (http://www.achievementnetwork.org/careers/). After clicking on the title associated with this role, you will be prompted to create an application and upload a resume and thoughtful cover letter. In your cover letter, please outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position. Applications will be reviewed on a rolling and urgent basis.ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.Apply Here: http://www.Click2Apply.net/my97cj4xdbrznqd6PI105619273 Apply for this job

The Achievement Network Boston, Massachusetts Full-time

Nov 28, 2018

Software Engineer

Software EngineerLocation:Flexible (Boston preferred)Position is available: ImmediatelyTHE OPPORTUNITYReporting to the Director of Engineering, you will play a key role in implementing our technology vision for the organization. The ideal candidate will be passionate about cutting-edge development and best practices and able to work across the stack. We are looking for a flexible and adaptable engineer with enthusiasm for learning and growing their skills.ANet is flexible to remote working with appropriate experience and a history of successfully collaborating on complex projects with other developers remotely. Occasional travel to ANet's National Office in Boston will be necessary, so proximity to the New England area and eastern time zone is preferable.WHAT YOU'LL DOImplement ANet's next generation of technology products that support data-driven educational practices and help to close the achievement gap in the underserved communities we partner with.Create, monitor and deliver against the product road map and corresponding release cycles (as negotiated with the Product Management Team). Help manage, improve, and automate our deployment frameworks. Keep abreast of new technologies and propose adoption as appropriate. Actively embrace and model best practices such as code reviews, unit testing, and planning/scoping/vetting larger features. Commensurate with experience, provide strategic leadership in setting goals and measuring progress in RESTful server-side APIs and/or agile, componentized client-side code. Commensurate with experience, proactively look for ways to build our team through individual contributions which help us improve code quality, team culture, and team velocity.WHO YOU ARE AND WHAT YOU BRINGIn order to be successful in this role, candidates must demonstrate the following:You have direct experience in many of the following:o Scrum or other Agile development processeso Cloud-based infrastructure on AWS, including continuous integration and deploymento RESTful Web Serviceso Cloud-based data services, preferably with both SQL and NoSQLo Java, Angular, and/or Go programming languageYou are a team player who motivates and educates colleagues; you enjoy working in a highly collaborative and agile culture.You are skilled in working closely with business partners to build technology solutions that meet the usability and functional needs of both internal and external users.You operate comfortably among a highly independent staff with diverse backgrounds.You bring an innovative approach to analyze, evaluate and solve problems.You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels.You are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values. Ideal candidates may also demonstrate the followingpreferred qualifications:You have a Bachelor's Degree in Computer Science, Math, Engineering or related degreeFor candidates interested in working remotely, you bring demonstrated experience and previous success working remotelyWHO WE AREAchievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students.ANet has received multiple awards and recognitions, most recently receiving the highest ratings (Tier 1) on our math and ELA formative assessments from the Louisiana Department of Education, the only organization to receive such high marks. We were also named to The NonProfit Time's “Best Nonprofits to Work For” and in the 2018-19 school year will be launching the Breakthrough Results Fund,a four-year collaboration to prove what's possible in instructional improvement. ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.WHAT WE OFFERANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.HOW TO APPLYWe are accepting applications for this position immediately. To apply, please visit our Job Board (http://www.achievementnetwork.org/careers/). After clicking on the title associated with this role, you will be prompted to create an application and upload a resume and thoughtful cover letter. In your cover letter, please outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position. Applications will be reviewed on a rolling and urgent basis.ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.Apply Here: http://www.Click2Apply.net/r9gh5jr7ysn6hzhrPI105619308 Apply for this job

The Achievement Network Boston, Massachusetts Full-time

Nov 28, 2018

Senior Software Engineer

Senior Software EngineerLocation: Flexible (Boston preferred)Position is available: ImmediatelyTHE OPPORTUNITYWe are seeking a full-time Senior Software Engineer to join our Engineering Team and help build products that support Achievement Network's (ANet) mission. The ideal candidate will be passionate about cutting-edge development and best practices. Reporting to the Director of Engineering, this person will play a key role in crafting and implementing our technology vision for the organization.ANet is flexible to remote working with appropriate experience and a history of successfully collaborating with and mentoring other developers remotely. Occasional travel to ANet's National Office in Boston will be necessary, so proximity to the New England area and eastern time zone is preferable.WHAT YOU'LL DO Play a leadership role in designing and implementing sustainable code for substantial features and/or sections of code Implement ANet's next generation of technology products that support data-driven educational practices and help to close the achievement gap in the underserved communities we partner with Create, monitor and deliver against the product road map and corresponding release cycles (as negotiated with the Product Management Team) Provide strategic leadership in setting goals and measuring progress in RESTful server-side APIs and/or agile, componentized client-side code Keep abreast of new technologies and propose adoption as appropriate Mentor and support the development of junior developers as appropriate Actively embrace and model best practices such as code reviews, unit testing, and planning/scoping/vetting larger features Proactively look for ways to build our team through individual contributions which help us improve code quality, team culture, and team velocity WHO YOU ARE AND WHAT YOU BRINGIn order to be successful in this role, candidates must demonstrate the following: You bring direct experience in the implementation of consumer-facing web applications using Angular You have experience in, and have knowledge of: o Web development frameworkso Java and/or Go programming languageo JavaScript and JavaScript frameworks such as AngularJSo Scrum or other Agile development processeso RESTful Web Serviceso Scalable web application developmento Software-as-a-service (SaaS) and Service-oriented architecture (SOA) You are a team player who motivates and educates colleagues; you enjoy working in a highly collaborative and agile culture You are skilled in working closely with business partners to build technology solutions that meet the usability and functional needs of both internal and external users You operate comfortably among a highly independent staff with diverse backgrounds Ideal candidates may also demonstrate the following preferred qualifications: 4+ years of software development experience A Bachelor's degree in Computer Science or related degree WHO WE AREAchievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students.HOW TO APPLYTo apply, please click on the blue “Apply” button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position.ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.Apply Here: http://www.Click2Apply.net/xs48qfb9nhz2vxdvPI105517702 Apply for this job

The Achievement Network Boston, Massachusetts Full-time

Nov 28, 2018

Sr. Payroll Coordinator

The Senior Payroll Coordinator will process payroll for multiple employee departments. This will entail responsibility for check distribution, collection and reconciliation of time and attendance, and input and verification of employee pay data changes. Further, incumbents will provide guidance and act as an example in terms of work quality and timeliness. Incumbents will also be responsible for ad hoc reporting, following standard processes, and assisting with process documentation. Primary Responsibilities:Accurate and timely processing of payroll for multiple departments in bi-weekly payroll environments. Payroll processing accountabilities will include: Uploading payroll template files Input of W-4 information Staying in compliance with tax and labor laws Garnishments Balancing payroll files and reports Year-end processing, including W-2 balancing and auditing data Calculating manual checks Resolving Tier I and Tier II employee inquiries Following standard protocol for data entry into and reporting from HR systems Learning standard protocols, procedures and systems across the spectrum of payroll activities Other duties as assigned Skills and competencies required:Technical Intermediate to Expert knowledge of Microsoft Excel Knowledge of ADP's Enterprise Version 5 sufficient to process payroll via standard protocol Knowledge of ADP's Reporting tool sufficient to execute payroll and HR queries from multiple tables, without outer joins. Payroll Ability to proactively identify payroll issues and suggest solutions Knowledge of how to manually calculate a payroll check Intermediate knowledge of Federal, State, and Local tax requirements Education & Experience: High School Diploma required Experience sufficient to demonstrate the above competencies; typically gained through a minimum of 3+ years of payroll processing in a multi-state environment. Minimum 2+ years of experience specifically with ADP - EV5, Reporting and Portal. Systems knowledge required includes: eTime, ADP Enterprise Version 5 Apply for this job

Houghton Mifflin Harcourt Boston, Massachusetts Full-time

Nov 28, 2018

Senior QA Analyst

Senior QA AnalystLocation: Flexible (Boston, MA or East Coast preferred)Position is available: ImmediatelyTHE OPPORTUNITYAs the Senior QA Analyst, you will have the opportunity to drive critical QA efforts across teams to ensure that we deliver quality technical products. The Senior QA Analyst will be responsible for owning our QA strategies and procedures. To do this, the successful candidate will work to develop a deep understanding of our internal and external applications, internalizing & documenting cross-dependencies, and engaging with stakeholders to create, document, and execute effective regression testing strategies as well as functional testing strategies for new features. The Senior QA Analyst will leverage a combination of strong hands-on testing, relationship-building skills, and delegation where possible to motivated stakeholders in order to manage the execution of testing plans to facilitate timely deploys.WHAT YOU'LL DO Take ownership of coordinating QA efforts across cross-functional teams Work closely with Engineering, Product Management, and Program Operations to ensure effective, efficient, and well-documented testing strategies and procedures that can be easily delegated Develop and execute test scenarios; define & hold teams accountable for well-documented test cases for new features Review results for conformance to requirements Track time spent on tests; review & revise testing strategies to maximize ROI; recommend investments in automation of specific high-value test cases to Engineering Find & report bugs and take ownership of issue resolution Reproduce and document defects, assesses impact to customer Assist in the confirmation of problems reported and assist Engineering staff in understanding problems and desired resolution Mentor other staff engaged in QA efforts Engage with team members to achieve product delivery goals WHO YOU ARE AND WHAT YOU BRINGIn order to be successful in this role, candidates must demonstrate the following: You are passionate about the power of Quality Assurance to increase efficiency and quality of software products You have 7+ years of deep, hands-on experience with QA You have developed strategies and executed system test plans for web applications You have demonstrable experience creating QA procedures and strategies, developing buy-in for this strategy from cross-departmental stakeholders, and managing work across teams to execute on these procedures & strategies You have previous experience or domain knowledge in education and have a passion for achieving educational equity in the United States You are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values Ideal candidates may also demonstrate the following preferred qualifications: You have previously been an active contributor to successfully maturing a QA team to meet the needs of a growing organization You have previous experience coordinating QA with integrated 3rd party platforms You have management experience You have experience with automated test tools, and can make recommendations to forward an automated testing strategy A Bachelor's degree in Computer Science or related degree WHO WE ARE Achievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students.ANet has received multiple awards and recognitions, most recently receiving the highest ratings (Tier 1) on our math and ELA formative assessments from the Louisiana Department of Education, the only organization to receive such high marks. We were also named to The NonProfit Time's “Best Nonprofits to Work For” and in the 2018-19 school year will be launching the Breakthrough Results Fund, a four-year collaboration to prove what's possible in instructional improvement.ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.WHAT WE OFFERANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.HOW TO APPLYWe are now accepting applications for this position, which will be reviewed on a rolling basis. To apply, please click on the blue “Apply” button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position.ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.Apply Here: http://www.Click2Apply.net/55f9cvjwtdxdyxs6 PI105517587 Apply for this job

The Achievement Network Boston, Massachusetts Full-time

Nov 28, 2018

Senior Product Manager

SummaryAs a Senior Product Manager, you will provide leadership and vision for a cross-functional product development team to develop an innovative platform for the K-12 classroom. ResponsibilitiesAs a team leader for HMH’s teaching and learning platform,provide overarching leadership, strategy, and product management for all product development efforts of a cross-functional team (including engineering, editorial, design, research, marketing, and QA). This includes, but is not limited to, the following activities: Implement product strategy and vision in order to integrate with overall program initiatives and deliver high quality products on schedule that meet customer needs Lead Agile product development team as Product Owner for medium to large projects by establishing product vision for aspects of the platform, leading the product development effort, managing Sprint planning and review, prioritizing the Product Backlog, writing and sizing user stories, monitoring milestone and release dates, and considering stakeholder interests Partner with Engineering to determine product features and manage trade-offs for quality product release Partner with internal stakeholders to determine direction and obtain approval on product requirements, design, and functionality Partner with marketing, research, and other key stakeholders to determine product definition and requirements that meet customer needs Practice effective risk mitigation: Prioritize and make trade-offs to ensure delivery of product on time and within budget, while maintaining educational integrity of products Effectively lead and manage change within the organization by building consensus and open communication among all stakeholders Manage project resources (budget, schedule, and internal/external staffing) and prioritize allocation Maintain consistency across products by collaborating with other team leaders Proactively communicate to internal and external stakeholders at all levels, including but not limited to: Product development status and issue escalation to leadership and support teams Project scope changes, prioritization reasoning, and decisions affecting product delivery Market and industry key trends and changes Ability to perform other duties as required Qualifications Bachelor’s degree in education, business or technical discipline (Master’s degree a plus) 5+ years managing and leading educational software development projects and teams 5+ years in education technology industry Solid understanding of and prior experience leading teams with Agile methodologies and project management tools (e.g. JIRA, Confluence) AgileProduct OwnerCertification preferred Demonstrated success leading cross-functional technology project teams (PMI Certification a plus) Proficiency with Microsoft Office suite Other Knowledge of education technology (K-12) industry including intervention program best practices, technology trends, user experience (educators, students, and administrators), and classroom needs Ability to encourage team creativity and innovation Strong organizational and multi-tasking skills Ability to proactively and creatively solve problems Ability to build strong collaborative internal and external relationships Demonstrated ability to work under pressure and tight timelines Strong conflict management skills Excellent communication skills, including the ability to easily communicate to varying audiences Travel to participate in department-wide planning meetings, conferences, and/or customer or field test school locations. Apply for this job

Houghton Mifflin Harcourt Boston, Massachusetts Full-time

Nov 28, 2018

Associate Product Manager

Associate Product ManagerLocation: Flexible (Boston, MA preferred)Position is available: ImmediatelyWHO WE AREAchievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students.ANet has received multiple awards and recognitions, most recently receiving the highest ratings (Tier 1) on our math and ELA formative assessments from the Louisiana Department of Education, the only organization to receive such high marks. We were also named to The NonProfit Time's “Best Nonprofits to Work For” and in the 2018-19 school yearwill be launching the Breakthrough Results Fund,a four-year collaboration to prove what's possible in instructional improvement.ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.THE OPPORTUNITYThe Associate Product Manager serves as a product owner,working directlyon ANet's Product Team and working in close collaborationwith the Engineering Teamas well as stakeholders across ANet's Program Operations and regional teams. They are responsible for defining functional requirements across multiple products with input and direction from Product Managers and other business stakeholders. They will write tickets, create user stories, and draft high-level acceptance criteria with the inputof the Engineering Team. Additionally, they help drive UX/UI work and write and maintain end-user documentation. This person will represent the needs of both our internal users and school partners to ensure we are prioritizing the right work which will maximize our impact on the school partners we serve. The Associate Product Manager will join ANet's growing Product Team and report to the Vice President, Product.ANet has several platforms that enable equitable instruction which the Associate Product Manager may support including:The Assessment Delivery System enables students to take online assessments and quizzes.The Assessment Development Tool is used by our internal contentteamto create our rigorous formative assessments, delivered through the Assessment Delivery System.The Quiz Tool is built to enable teachers to create short-cycle assessments.MyANet is a teacher- and leader-facing web application that provides interim assessment data reports, standards-based resources, and a portal to support online test administration.WHAT YOU'LL DOAttenddaily Engineering standup/scrums and communicate internally any changes in prioritization, context about the sprint, and/or specific ticketsAuthor clear acceptance criteria and test cases for new tickets and featuresManage ticket triage to ensure tickets are assigned to the right board and get estimated in a timely manner ahead of sprint planningDocument story details based on the epics after reviewing with development teamDocumentthe new feature for implementations and release notesPrioritize and groom the backlog with input fromstakeholdersServe as a resource for developers to provide context around user stories and acceptance criteriaAct as direct liaison with stakeholders from program and operations teams to optimize cross-team workflowsCollaborate with Engineering on sprint planning to keep project backlogs well-groomed and ensure the Engineering Team is working on the highest-priority ticketsProactively resource plan and communicate release timelines, bugs, and other issues to stakeholders in a timely mannerHelp to maintain a healthy workload across engineers, both internal at ANet and external (e.g., vendors such as Aveniros)Partner with stakeholders to create mockups and wireframes of productUIAssist with with usability testing and end-user product researchWHO YOU ARE AND WHAT YOU BRINGIn order to be successful in this role, candidatesmustdemonstrate the following:You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levelsYou are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter valuesYou have 3-4 years of direct experience as a technical product owner and are adept at leading engineering teams in an agile software development process to release both new products and feature enhancements to existing productsYou are a strong project manager who knows how to manage complex technical projects across a diverse set of colleagues that include some level of ambiguity; you are able to anticipate engineering resource needs across multiple projects by building strong lines of communication with engineers and engineering managersYou are skilled at communicating directly with engineers, are able to communicate highly technical topics to a non-technical audience, and are skilled at technical writing and documentationYou are comfortable engaging directly with end users, are able to quickly develop empathy for users, and incorporate feedback from key stakeholders and senior product managers to drive prioritization at the sprint and story levelYou thrive in environments that are highly collaborative and where you have opportunities to leverage your curiosity and learning orientation to improve existing systems and processesIdeal candidates may also demonstrate the followingpreferredqualifications:You bring prior experience working within the education sector, particularly in the K-12 spaceYou have experience and/or are comfortable doing QA analysis on software productsWHAT WE OFFERANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.HOW TO APPLYWe are now accepting applications for this position, which will be reviewed on a rolling basis. To apply, please click on the blue “Apply” button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position.ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.Apply Here: http://www.Click2Apply.net/syzvj6bzvwgtqyg7PI105788752 Apply for this job

The Achievement Network Boston, Massachusetts Full-time

Nov 28, 2018

Sr. Sampling Coordinator

Additional Locations: May also be at one of the Chicago offices or remote.DescriptionThe Senior Sampling Coordinator will assist in acquiring and monitoring research samples related to the development of new educational products and support of current products. The Coordinator will be responsible for recruiting participants for research studies and field-tests by either working with a contracted vendor or by contacting schools and district administrative personnel by mail, email, and phone to solicit their cooperation in the research studies. Once the studies are underway, the Senior Sampling Coordinator will monitor and evaluate progress and completion, using sample disposition reports and response rate calculations. This individual will assist in development of informational materials for study participants and databases to be used during the research process, oversee shipping and delivery of any research materials, as well as distribute incentives. Upon completion of the study, the Coordinator will create a technical report documenting the process and materials used in support of the study. AccountabilitiesSenior Sampling Coordinator must complete in a timely and accurate fashion assigned recruitment activities required for research related to various educational products. All assignments are carried out under the supervision of the Director, Learning Sciences and typically in coordination with Research/Learning Scientists.Specific accountabilities include: Coordinates and conducts the recruitment and registration of research sites and participants. Identifies potential sites bases on established criteria. Prepares letters of invitation to participate in research. Create informational materials for research participants. Coordinates and conducts the follow up and follow through with research sites. Utilizes written and phone contacts. Keeps a record of all contacts. Coordinates and conducts preparation, shipment and delivery of research material to study participants. Monitors progress. Identifies problems in completing research. Coordinates tracking of all research-related materials. Prepare, manipulate, and manage research study databases. Maintains files of active and prospective field-test sites. Maintains records of research participants. Coordinates the processing of compensation checks and credit certificates. Monitors fulfillment of compensation to study participants and makes periodic status reports on compensation. Coordinates the quality assurance procedures for entry, scoring, and checking designed by the Research/Learning Scientists to ensure that research data meets established standards. Supervises temporary employees employed to carry out these procedures. Submits periodic progress reports. Formats data for graphic presentation in reports and presentations. Communicates effectively with those involved in currently assigned projects. Keeps the Research/Learning Scientists informed of all aspects of currently assigned projects. Communicates with the Director, Learning Sciences and other HMH personnel involved in these projects. Collaborate with staff in Learning Sciences, Measurement & Analytics and other departments in the completion of activities associated with assigned research projects. Accountable for serving on project teams, committees, or other ad hoc groups as assigned. Education & Experience: Bachelor’s degree background in education, psychology, or a related field preferred (or relevant work experience). Minimum of 5 years of Research/Learning Science relevant experience Ability to communicate effectively with technical and non-technical audiences. Must have a professional phone manner and be comfortable making phone contacts. Excellent written communication skills. Working knowledge of standard computer software (Excel, Access, Word). Experience with database management is strongly preferred. Project management experience Experience in sampling/assessment recruiting preferredOther Requirements: Ideal candidate must be a self starter with excellent problem solving skills and flexibility. Must be detail-oriented, have good organizational skills, and be able to manage multiple projects concurrently. Some occasional travel required. Apply for this job

Houghton Mifflin Harcourt Boston, Massachusetts Full-time

Nov 28, 2018

Events Marketing Manager

Panorama is on a mission to radically improve student outcomes by helping educators act on data.Today, more than 900 school systems use Panorama to tackle critical challenges such as serving all students equitably, ensuring all students are on track to graduate, and helping every student develop social-emotional skills like growth mindset, self-efficacy, and social awareness. We serve school districts of all shapes and sizes, from New York City, Dallas, and San Francisco to Brookline, Waltham, and Framingham. Panorama’s investors include YCombinator, Spark Capital, Google Ventures, Ashton Kutcher, Mark Zuckerberg, Yale University, and Owl Ventures.Panorama’s Marketing team is essential to making Panorama one of the fastest growing products in education. Our Marketing team plays a critical role in Panorama’s story, connecting researchers, educators, and practitioners, and ensuring Panorama is a leader in the national education dialogue.As a member of our small team, we expect that you will lead significant and critical efforts around demand generation, customer acquisition, and revenue growth. As a member of a collaborative team, we expect you to be excited to contribute across each area of our work. There is no established playbook for successful “B2B” marketing in education, and we hope you will share our eagerness to learn from other industries and constantly experiment.What We Are Looking For Must haves: 2-5+ years’ marketing experience in B2B or K-12 (or comparable experience) Strong skills in event planning, conference execution, managing strategic sponsorships and relationships with trade organizations, community marketing, and hosting networking and learning events Excited to work at a fast-growing startup - “all hands on deck”, moving quickly, always learning Happy to contribute across all areas of marketing Eager to develop deep knowledge of K-12 education Passion for improving education opportunities for students Data-informed approach to marketing Excellent organization and communication skills Ready to travel (up to 25%) Pluses: Experience at a fast-growing startup or a similarly fast-paced, dynamic environment Experience working in or marketing to education or government Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As, such we are an Equal Opportunity Employer. Apply for this job

Panorama Education Boston, Massachusetts Full-time

Nov 28, 2018

VP of Client Success

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving 9 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems buy Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics, attendance, behavior, and college readiness, and then coordinate action to support each child. Panorama’s platform also helps educators get data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional skills, safety, teacher-student relationships, and family engagement. Panorama has raised $32 million from Y Combinator, Spark Capital, Emerson Collective, Owl Ventures, and Uncork Capital.About the role:A central part of Panorama’s growth to date has been our extraordinary Client Success team. Our focus on stellar service, support, and strategic advising have resulted in clients who are outspoken fans of Panorama -- something that has set us apart in education. Our CS team has a strong track record of helping schools adopt our product in a manner that significantly improves outcomes for kids.Now, we are looking for the right VP of Client Success to set the long-term vision for CS at Panorama and grow Panorama’s CS organization to the next level. We currently have a CS team of 35 people, across Account Management, Services, Support, and Teaching and Learning. The VP of Client Success sits on Panorama’s Leadership Team and reports to the CEO.Our ideal candidate is obsessed with creating a great client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients, their love for us, and the success we help them achieve. Our ideal candidate is a strong leader, people manager, and organization-builder -- you are able to set the vision and strategy for the team and execute to achieve it.What We’re Looking For: Leadership experience in customer success/account management at a high-performing B2B or K12 SaaS company Experience in a fast-growth environment, building and scaling a team across inflection points Talented people manager, with experience managing managers Inspiring leader and highly effective communicator Thoughtful and deliberate about building culture, and how culture drives performance Data-driven executive, especially around understanding and improving team performance Passionate about education (education experience a plus but not necessary) Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators, and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Apply for this job

Panorama Education Boston, Massachusetts Full-time

Nov 08, 2018

Client Success Manager

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, over 9 million students receive a better education because of Panorama, and we hope to serve many millions more students in the coming years. Panorama's Client Success team partners with hundreds of school districts and charter networks to take them from "We just signed up for Panorama" to "Panorama has helped us improve education for our students in many important ways." With a near perfect renewal rate, sky-high customer satisfaction, strong year-over-year account growth, and most important, stories from across the country about how Panorama has helped students receive a better education, our team has set a high bar. As a Panorama Client Success Manager, you are the voice of Panorama to 150+ clients who primarily interact with Panorama through our SaaS platform. Your mission is to create and deliver a client experience that both scales and ensures clients become committed to using Panorama’s services year after year. You will design and implement systems of tracking clients through the client journey, identifying key places where support or intervention might be needed to ensure the school or district is successfully using Panorama’s products. You will be responsible for ensuring high levels of engagement with the results schools and districts produce. You'll also own the renewal process for a portfolio of 150+ of self-serve clients. In order to successfully drive the value of Panorama products for users and decision makers, you will need to blend scalable processes and pro-active support practices with in-depth product knowledge and a deep understanding of the needs of districts and schools. Key Responsibilities Develop scalable, technology-led systems and practices for proactive support to clients Design and deliver an onboarding experience for schools and districts that is successfully ensures clients are using the Panorama platform quickly and taking action on the data they collect Improve the speed with which our clients get value from Panorama’s platform Develop leading indicator metrics to highlight any sticking points in the client journey Design and implement one-to-many systems and resources to help clients quickly realize value from the Panorama platform, “un-stick” them in the client journey, and use the data in their efforts to improve outcomes for students Own user engagement, Net Promoter Score (NPS) and renewal rates for clients who use Panorama Education’s self service platform Leverage user engagement data at the individual client level and at the aggregated level to determine key action steps to increase product usage and buy-in to Panorama’s data Monitor and respond to NPS data, acting as a liaison for client feedback to the Product team Streamline the renewal process so it is easy for clients, and not time consuming for Panorama Proactively intervene to secure renewal for clients with lower levels of engagement and / or NPS Improve client experience to increase renewal rates Develop written and visual content to engage clients in the client journey and enrich their experience Be an unqualified expert in Panorama’s products, enabling you to guide clients to best use cases of Panorama’s products and to deliver expert assistance for the speedy resolution of problems Communicate effectively, professionally and with empathy with clients via phone calls and email to ensure that they are supported Liaise with members of our product and engineering teams to synthesize and prioritize client feedback to continuously improve our products Keep ahead of SaaS industry developments and apply best practices to areas of improvement Live Panorama’s company value that we are “the best part of our clients’ days” What We’re Looking For 2-4 years of experience in SaaS or technology customer success management, account management, or professional services role with visibility into revenue management Expertise in Excel - you will help clients troubleshoot errors in student data extracts and other data sets Familiarity with Salesforce.com strongly preferred Passion for delivering expert, value-centric customer support in a one-to-many and technology-led environment Advanced troubleshooting and multi-tasking skills Ability to explain technology concepts to users of all experience levels Strong quantitative skills - you see data and know how to interpret it and what questions to ask next as a result Excellent written communication skills - including the ability to explain new concepts or offer technical support via email Lightning fast learner, with a special passion for learning new technology tools quickly and experimentally Demonstrated commitment to diversity, equity and inclusion Ability to empathize with colleagues and clients from a range of backgrounds and experiences Passion for improving education, with direct experience in the K-12 environment strongly preferred Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer.

Panorama Education Boston, Massachusetts Full-time

Nov 08, 2018

Product Manager - Assessment Products

Product Manager - Assessment Products Location: Boston, MA Position is available: Immediately WHO WE ARE Achievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country. Founded in 2005, ANet now serves over 700 schools educating over 230,000 students across the country. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students. ANet has received multiple awards and recognitions, most recently receiving the highest ratings (Tier 1) on our math and ELA formative assessments from the Louisiana Department of Education, the only organization to receive such high marks. We were also named to The NonProfit Time's “Best Nonprofits to Work For” and in the 2018-19 school year will be launching the Breakthrough Results Fund, a four-year collaboration to prove what's possible in instructional improvement. ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together. THE OPPORTUNITY The Product Manager will be the mediator and translator between business owners and engineers to build, refine, and execute our product vision. This individual is grounded in the craftsmanship of engineering, and understands technical complexities and feasibility of product development. At the same time, they are deeply knowledgeable about EdTech, able to listen to business owners, and synthesize these perspectives for stakeholders and engineers within the broader context of ANet's product strategy and product roadmap. Using both sets of expertise, the Product Manager is responsible for translating our product strategy into project timelines and milestones that are visible to business owners and actionable for engineers. They will also manage third party contractors and vendors. The Product Manager will report to the VP, Product. ANet has several platforms that enable equitable instruction which the Product Manager will need to support including: Our Assessment Delivery System enables students to take online assessments and quizzes. Our Quiz Tool is built to enable teachers to create short-cycle assessments. Our Assessment Development Tool used by our internal content team. MyANet is a teacher- and leader-facing web application that provides interim assessment data reports, standards-based resources, and a portal to support online test administration. WHAT YOU'LL DO Lead the product planning process for ANet's assessment products Solicit market intel and user needs from ANet's partner-facing teams (including Instructional Products, Program Support & Operations, and local Network teams) Engage with business owners to solicit, refine, and define user stories for projects and ensure that user stories are actionable and have clear testing criteria Develop process, define features, map out timeline, and prioritize needs for ANet's assessment products based on org-wide product strategy and roadmap developed by the VP, Product Work with engineers and scrum masters to ensure timely and quality execution against the product roadmap Provide project plans and manage execution with clear milestones and goals Provide regular updates on progress to goals as required by stakeholders Negotiate multiple projects across multiple applications and business units Operate as a bridge between ANet's program/service-related teams and technology teams Leverage strong relationship-building skills to influence the product vision & technical approach such that we effectively balance business owner vision & prioritization, technical feasibility, and product coherence Ensure that requirements and expectations for user stories are clear to both engineers and business owners Facilitate effective communication between engineers and business owners Conduct backlog grooming; negotiate priorities and sprint scope with scrum master, engineers, and business owners Play a support role in ANet's overall product strategy development As the VP, Product develops ANet's short- and long-term product strategy, elevate needs and priorities, particularly those directly related to our assessment products Proactively compile data on usage of our tools to gauge the effectiveness of our products and inform future priorities and influence strategy Work collaboratively with business owners and the Product Steering Committee to maximize our impact on our partners through establishing and executing on the organizational technical product roadmap. WHO YOU ARE AND WHAT YOU BRING In order to be successful in this role, candidates must demonstrate the following: You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels You are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values You are a strong project manager who knows how to manage complex technical projects across a diverse set of colleagues, even in high-pressure and/or ambiguous contexts You have about 10 years of overall experience with at least 5 years of direct product management experience which has provided you with a solid understanding at a high level of how software development works, a good intuition for complexity level estimation for different types of software requests, and and ability to quickly and thoroughly reach super-user status with a variety of software solutions You have exceptional written and verbal communication skills, with the ability to both understand and communicate stakeholders' needs across program and technical staff You sweat the small stuff and bring exceptional attention to detail and a commitment to excellence with everything you do, even when juggling multiple projects and tasks at once You are a natural facilitator between technical experts and stakeholders You have previous experience or domain knowledge of the K-12 education space and/or K-12 EdTech from working in schools, organizations serving schools, and/or organizations supporting EdTech products Ideal candidates may also demonstrate the following preferred qualifications: You have foundational knowledge of K-12 education and bring prior experience with assessment authoring and testing platforms You're adept at digging into a variety of data sources, and developing insights to inform how product teams prioritize their work WHAT WE OFFER ANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance. HOW TO APPLY We are now accepting applications for this position, which will be reviewed on a rolling basis. To apply, please click on the blue “Apply” button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position. ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.

The Achievement Network Boston, Massachusetts Full-time

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